Interviews
Exclusive Q&A with Aleksey Ulanov, Lead Designer at BGaming
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Thank you for taking the time to answer some questions. Before we jump into the more specific questions, could you please introduce BGaming to our readers?
BGaming is a creative and fast-growing iGaming content provider, as we love to say, converting gambling into gaming. The studio revealed itself to the world with its variety of thrilling online casino games and became the pioneer in supporting cryptocurrencies.Â
Our fundamental value is that the Player and Playerâs choice always come first. For this reason, we constantly analyze and study player needs and preferences to make unique and attractive products.Â
What types of games does BGamingâs portfolio include?
Today BGamingâs portfolio includes more than 80 products such as video slots, video poker, lottery, table games, card and casual games with HD graphics, quality sound design, and a clear user interface for every device.Â
Since we strive to expand our network of crypto projects and pass over a successful experience of crypto casinos to fiat ones, we also draw particular attention to our portfolio of Fast (casual) games.
With so many games out there, what differentiates BGaming from the rest of iGaming content providers?
I would say everything begins with the team. BGamingâs team includes professionals with 20+ years in the iGaming sphere, which bring vast improvement to work on each stage of game development. Thanks to team experience, we became the pioneer in supporting cryptocurrencies, the first major provider to introduce the Provable Fairness feature in online slots, and have found a perfect balance between ideal visuals and maths, along with rich gameplay and surprising features.
BGaming is a frontrunner in Brand exclusive slots production. We collaborate with casinos as true partners, striving to be flexible and provide their players with the best experiences. We offer a variety of customization packs for casino operators starting from a light touch, through deep customization, and up to an exclusive slot or crash game.Â
As I highlighted before, our fundamental value is that the Player and Playerâs choice always come first. Such a player-driven approach is another essential feature of BGaming.
What are the key guidelines that you follow when designing a new game?
There is a saying in slot development, âThe art is what attracts the players, but it is the math that keeps them.âÂ
Iâm all too familiar with an excellent math model that suffers if the art does not attract new customers. Our design team puts a lot of effort into charactersâ creation, pays attention to details, constantly experiments with the graphics, and implements the best practices to make our games eye-catching.
Since weâve been creating games for a long time now, we are armed with deep knowledge of the sphere and extensive analytical data. We use it to find valuable insights and better navigate which math, mechanics, sound, and of course, graphics hold the potential to become a hit. These insights and tendencies provide the basis for further experiments in design.
For example, our hit character Elvis the Frog was fueled by such an experiment. We aimed to create a brightly-painted character that could support dynamic gameplay, share the festive atmosphere, be associated with luck, and could be easily recognized. As a result, our Elvis Frog in Vegas appeared and became the best support to the gameâs captivating math and mechanics.
The game was a blast and Elvis the Frog, who knows how to have a good time and brings luck, became extremely popular.
Is there any room for variety in gambling games? What do you do to avoid producing repetitive games? Slots for example all work following the same basic mechanics. Is it possible to keep the experience fresh?
A player is a king in iGaming. Some players value variety, while others stick to particular math, mechanics, or design.
Most content providers are balancing fresh experiences and classic, well-loved features and characters. Learning from complementary spheres, such as game development and crypto space, works well in our case.
We have a successful case in our portfolio, the pack of Fast g
ames. This genre of games came from the crypto casinos. Clear rules, rapid results, and simple graphics are the features that unite these games. Our fast games package includes five games now: multiplayer crash Space XY, Plinko XY, Rocket Dice XY, Heads&Tails XY and Minesweeper XY. The games are much different from what we used to see among classic slots. But we notice the success of these games at crypto casinos and want to pass it over to fiat ones.Â
Analytics helps us understand the gaming space changes, highlight trendsetters in math, mechanics, and art, and keep the experience not only fresh but, first of all, relevant.
Could you tell us a bit more about current trends? What makes a game successful nowadays?
We analyze playersâ preferences from release to release and see that itâs always a good idea to allow players to choose extra bonuses.Â
The Playerâs interest in the game can be increased if the gameâs mechanics offers features that provide rapid results or multiply the winning chances.
Among particular audiences, if we talk about crypto gamers migrating to fiat casinos, there is a tendency to simplify mechanics and art. But at the same time, this audience brings high standards for transparency in game results and freedom to choose game currency.
Unfortunately, or maybe, fortunately, thereâs no âone size fits allâ solution to make a game successful. Great space for action and experiments, though!Â
Finally, without sharing too much information, tell us about what we can expect in the future from BGaming!
For the new releases, we are working on upgrading the package of Fast games in our portfolio. This year it will grow to at least ten games, including new games Keno, Limbo, and Mines. Also, BGaming works to expand its portfolio with a Wheels, BlackJack and Dice Battle towards the end of the year.Â
A new version of our big hit Lucky Lady Moon enhanced with popular MEGAWAYSâą mechanics launches this July. The slot will be fitted with thrilling features, including Free Spins with the Wheel of Fortune, Refilling reels and Wild symbols with x2 multiplier.
To sum it up, BGaming is on the way to strengthening its positions and presence in the European and LATAM regions, which means a lot of great things ahead!Â
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Interviews
Fast Track CEO Shares Honest Reflections in New Interview: Ainât No Rest for the Wicked
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Fast Track, the leading SaaS technology company and CRM provider in the iGaming industry, has unveiled the second instalment of its Inside Out video series.
Titled âAinât No Rest for the Wickedâ the interview features CEO and Co-founder Simon LidzĂ©n in a candid, behind-the-scenes discussion about the companyâs growth, challenges, and vision for the future.
In the 30-minute video, Simon reflects on Fast Trackâs nearly ten-year journey: âSuccess to me is about setting goals and achieving them. This year has been intense, but incredibly rewarding. From scaling Fast Track to launching groundbreaking products like Rewards, weâre just getting started.â
The conversation explores the launch of Rewards, Fast Trackâs promotional ecosystem that integrates CRM with gamification to deliver engaging and personalised player experiences. Simon also discusses the companyâs rapid global expansion and the challenges of scaling leadership within a fast-growing organisation. Looking ahead to 2025, he highlights Fast Trackâs focus on leveraging AI to redefine CRM and customer engagement.
Simonâs reflections also touch on the companyâs culture: âFast Track is built on relentless innovation and a team that thrives on solving challenges. Seeing how much weâve grown and how far weâve come makes this journey so exciting.â
For those unfamiliar with Fast Track, the company is a high-growth SaaS leader, known for pioneering the use of AI to deliver personalised experiences to customers. Its software empowers companies to automate marketing and operational workflows, enabling teams to focus on strategy and innovation. Fast Track is reshaping CRM for iGaming, setting a new standard for customer engagement.
Watch the interview here: https://2ly.link/23JyZ
The post Fast Track CEO Shares Honest Reflections in New Interview: Ainât No Rest for the Wicked appeared first on European Gaming Industry News.
Brazil
Patricio Molloy: WA.Technology is ready to raise the bar for LatAm in 2025
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As we enter 2025, what unique opportunities do you see for WA.Technology in the LatAm iGaming market?
The iGaming market in Latin America is experiencing rapid transformation, and this dynamic shift presents considerable opportunities for companies with the right strategy and adaptability.
We are witnessing a shift from informal, semi-professional operations to a growing demand for a formal, structured, and professional gaming industry that can meet the higher expectations emerging from both regulators and consumers.
At WA.Technology, we are perfectly positioned to leverage our extensive local knowledge to achieve just that. Our team has been working across the region for years, from Mexico to Brazil, Colombia, and beyond, which gives us a unique edge in navigating the regulatory complexities and unique behavioural dynamics of this evolving landscape.
This authentic regional understanding not only allows us to stay ahead of market trends but also empowers us to innovate in a way that aligns with global best practices while being sensitive to local cultures, customs, and regulations. As the LatAm gaming market continues to mature, we are ready to support operators in a more structured, regulated, and growth-oriented environment.
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How does WA.Technology plan to maintain its progress across the region in 2025?
Our approach to sustained growth in Latin America is driven by the expertise of our team, who bring years of experience from across the region. The team at WA.Technology has collectively worked across a variety of LatAm gaming markets, gaining firsthand knowledge of local regulations and consumer preferences. This wealth of experience enables us to navigate the ever-changing landscape with agility and precision.
As the region continues to evolve, we will continue to integrate global best practices while remaining flexible enough to address the unique needs of each local market. Our strategy at WA.Technology largely focuses on building close relationships with various local stakeholders, refining our offerings based on real-time feedback and ensuring our presence continues to make a long-lasting difference in the region.
We are committed to driving long-term growth, building strong partnerships and providing the best possible value to our clients across Latin America.
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For operators looking to enter Latin America in 2025, what are some of the key trends/nuances they need to be aware of? And how is WA.Technology helping them to navigate these?
Entering the Latin American market in 2025 presents a variety of opportunities for growth. However, operators looking to make the most of what this region has to offer must carefully consider local regulations, consumer behaviour, and cultural differences in each country. After all, LatAm is not one homogenous region â each country has its own unique dynamics at play.
Regulatory frameworks continue to evolve rapidly, with each individual regulator in the region setting its own rules, meaning that operators must be highly adaptable and well-prepared for any future legislative changes. But regulations arenât the only challenge.
Understanding local consumer habits, preferences, and cultural nuances is equally critical to building a successful operation. For example, the products players enjoy in Brazil are likely to be completely different to those favoured by Mexican bettors.
At WA.Technology, we help operators navigate these complexities by offering solutions that are fully compliant with local laws and tailored to meet the diverse needs of Latin American consumers.
We donât see ourselves as just a technology provider; we want to be a trusted partner, supporting operators in their journey to understand the regulatory environment and local market dynamics, ensuring theyâre well-positioned for long-term success.
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With Brazil now live, how does WA.Technology plan to gain an edge in what is likely to be a highly competitive market?
Brazil is undoubtedly the flagship market in Latin America, and weâve been preparing for this moment for some time. With a market of such size and potential, competition is bound to be hard. However, we are confident that our extensive local presence and tailored approach will give us a distinct edge unmatched by any other provider on the market.
Weâve made significant investments in Brazil, building a team that is highly knowledgeable about the local market and deeply embedded in the regulatory landscape. I am proud to say our team has worked extremely hard to ensure we were ready in time for the new regulations in Brazil and that we are in a position now to grow even further in this market as a result. With dedicated local offices, a strong team of regulatory experts and seasoned professionals with operational expertise, we are well-equipped to navigate the complexities of Brazilâs rapidly growing iGaming market.
Our extensive knowledge of the local market and commitment to delivering innovative, market-specific solutions allows us to provide licensed operators with the tools they need to succeed in this competitive space.
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How will your approach to Brazil differ from that of the wider LatAm market?
While Brazil is undeniably one of the largest and most significant markets in Latin America, our approach to the region as a whole is both comprehensive and tailored to the unique characteristics of each country.
We recognise that Latin America is a highly diverse and dynamic market where each country presents distinct opportunities, challenges, and regulatory landscapes.
At WA.Technology, we adopt a market-specific strategy across our entire business, ensuring that we provide localised solutions that meet the unique needs of each country while maintaining a strong, responsive presence in all key markets.
Our team brings extensive experience from working in countries such as Argentina, Chile, Peru, Ecuador, Colombia, the Dominican Republic, and Mexico. In fact, we recently expanded our footprint by opening offices in Mexico City, which allows us to stay closely connected to local developments and offer even more tailored support to our partners in this market.
Mexico is particularly important to us in terms of future growth, and we view it as a key focus for WA.Technology alongside Brazil. Our integrated, flexible approach ensures we can remain agile across the entire region, responding effectively to each marketâs specific demands while maintaining a cohesive regional strategy.
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What are your goals for expanding WA.Technologyâs footprint in LatAm over the next 12 months? And how do you plan to achieve these?
Looking ahead to the rest of 2025, our key goals for expanding WA.Technologyâs footprint in Latin America is rooted in two fundamental pillars: extensive market knowledge and strong local presence.
As the region evolves at a rapid pace, staying ahead of market shifts requires constant attention. Our strategy is to maintain a physical presence in every major market, fostering relationships with local stakeholders, regulators, and operators. By doing this, we are able to anticipate changes in the wider market and position ourselves as a proactive, solutions-driven partner, ensuring that our partners can retain their competitive edge.
We aim to further solidify our relationships with key players across the region and remain highly engaged in local markets, adapting our solutions in real-time to meet emerging needs.
Our focus on continuous engagement ensures that weâre always in tune with the evolving landscape, positioning WA.Technology to lead the way in driving innovation and delivering value in Latin America.
The post Patricio Molloy: WA.Technology is ready to raise the bar for LatAm in 2025 appeared first on Gaming and Gambling Industry in the Americas.
Interviews
Consolidating brands efficiently to achieve high growth
Tom Walton, Director at technology consultancy, Burendo, shares how operators can achieve sustainable profitability with learnings from other sectors
Operators who are merging and acquiring other businesses, launching new products or even integrating third-party technologies, can find themselves navigating complex internal processes. It is a complex large-scale challenge. Where M&As are commonplace, brand consolidation can be critical when securing sustainable profitability while planning for higher returns in the future. Within the emerging LatAm and US markets, acquisition remains a key focus. A common issue, regardless of geography, is the challenges presented by outdated or fragmented platforms and systems, a major obstacle in the growth trajectory.
In many cases, fundamental changes in how the organisation functions: its people, processes and technology holds the key to better value, higher profits, operational efficiencyâŻand reduced risk. By addressing theseâŻcomplexities with proven experience, technology consultants can support operators to be successful in their strategic initiatives.
Agility in competitive markets
To remain competitive in an ever-changing market, operators must move fast and with agility to refine their offering. A constant eye on retention, acquisition and regulatory changes is paramount to avoid financial impact. Despite this risk, research conducted by Accenture in 2022 found that 95% of B2B and B2C C-level executives believe their customers are changing faster than they can change their business, indicating most operators risk falling behind. This poses the question of how this can be supported.
The value of technology consultancies is in enabling businesses to extract greater value from existing resources through a confident understanding of what good looks like. Bringing external ideas gathered through experience, exemplary resourcesâŻfrom process to people, can demonstrate what good looks like. More importantly, it shortens the timeline to achieving real goals in the organisation.âŻBeing under resourced or lacking the skills needed across these challenges makes it difficult to gain an overarching perspective particularly within a siloed approach.
At Burendo, we leverage more than 40 years of cross-sector experience. We are not only working with some of the biggest operatorsâŻin betting and gaming, but partner with other highly regulatedâŻindustries including finance and healthcare. We have helped operators across many initiatives helping them to realise cost savings or increased revenue in a matter of weeks. We prideâŻourselves inâŻensuring we leave a lasting positive impact on the culture, enabling our partners to be empowered to carry on our work.
The retention battle
Many operators are too busy with day-to-day tasks or overwhelmed with where to start when it comes to transformation and building a cutting-edge user experience. An example of the gap between capacity and demand is the rising popularity of in-play betting. During live sports, the speed in which players can find and place their bet is critical. Here, streamlined processes that allow for quick innovation will correlate with customer satisfaction, resulting in higher retention rates.
A fresh perspective for lasting change
A successful approach to optimisation requires taking the challenge and viewing it from an experienced and innovative angle. Our partners truly benefit from best practice and valuable lessons derived from other sectors. Through experience we have found that these challenges are not exclusive to betting & gaming and so the ability to apply these learnings drive success.
Managing complex systems and large volumes of data is a common obstacle. By applying these cross-sector principles through working with technology consultants, operators can gain valuable insight into re-engineering platforms and the skills needed, to meet both current and future demands.
Building exceptional, scalable and adaptable architectures ensures that businesses can continue to grow and evolve as the industry changes. This forward-thinking approach positions operators ahead of the curve, meaning they are poised for success in the years to come and have the agility to address any challenges or opportunities that arise.
Creating lasting change requires more than just solving immediate problems. Our goal for our clients is to maintain high levels of efficiency long after an initial transformation is complete. By empowering teams to implement and sustain improvements, operators can maintain continuous growth and unlock growth worth tens of millions of pounds, far outweighing their cost of delivery.
The focus must now shift to building stronger, more Agile organisations that can adapt to changing market conditions. Sustainable efficiency enables operators to optimise time-to-market, improve platform performance, and manage resources more effectively, creating a foundation for long-term growth.
About BurendoâŻâŻÂ
Founded in 2018 and with offices in Leeds and London, Burendo is an award-winning, consultancy delivering stand-out products and services through technology. We partner with organisations to accelerate organisational value delivery and transform customer experiences.
We are pragmatic thinkers and doers who understand the operational world of organisations and customer demands. We work as a partner to give our clients the latest ideas, tools and techniques to deliver effective results that build long-term value.
For more information, you can visit the Burendo website: www.burendo.com
If you have any questions, please contact Kate Smith, Senior Digital Marketing Executive by email: [email protected]
The post Consolidating brands efficiently to achieve high growth appeared first on European Gaming Industry News.
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