AI
Despite AI’s Rise, Fraud Teams Keep Growing — SEON 2026 Report
SEON, the command centre for immediate Fraud Prevention and AML Compliance, has unveiled AI Reality Check: 2026 Fraud & AML Leaders Report, the second iteration of its sector research, derived from a worldwide survey of 1,010 leaders in fraud, risk, and compliance spanning payments, fintech, financial services, retail, eCommerce, and gaming.
The figures reveal an unforeseen narrative: AI is ubiquitous, yet operations are not becoming easier to manage. Currently, 98% of organizations utilize AI in fraud and AML processes, with 95% expressing confidence in its effectiveness; meanwhile, headcount plans rose from 88% to 94% year-over-year, and 83% anticipate budget increases in 2026.
Complexity Is Surpassing Automation
AI has not lessened the workload — it has revealed the extent of work that has always existed. Fraud losses are increasingly approaching revenue growth, threats are advancing more rapidly, and disjointed systems restrict the true potential of AI at scale. Key year-over-year shift:
Leadership’s confidence in their teams’ performance is lagging. The number of leaders who disagreed with the statement, “fraud losses are growing faster than revenue,” dropped by almost 40% from the previous year
Inside the Numbers:
AI is baseline, not experimental
- 98% already integrate AI into daily workflows (only 2% still planning)
- 95% are confident AI can detect and prevent fraud (52% very confident)
- Top use case: AI/ML for transaction monitoring (30%)
Fraud and AML investment keeps climbing
- 83% expect fraud/AML budgets to increase in 2026
- 94% plan to add at least one full-time hire (up from 88% in 2025)
- 85% plan to add a vendor, 49% plan to replace one
Fragmentation is the bottleneck
- 95% claim “some integration” between fraud and AML systems
- Only 47% run fully integrated workflows; the rest rely on partial connections
- 80% say getting a unified view of data is challenging
For many, time-to-value remains slow
Only 10% go live in under two weeks
38% take 1–3 months, 24% take 4+ months
When implementations run long, top impacts include increased costs (52%) and prolonged fraud exposure (47%)
Teams are growing, not shrinking
94% plan to increase headcount despite automation gains
85% see AI agents as support/augmentation, not replacement (only 12% see eventual replacement)
Top fraud threats reported:
- Account takeovers: 26%
- Promo/discount abuse: 18%
- Return fraud: 18%
“Fraud and financial crime were supposed to become more manageable as AI matured,” said Tamas Kadar, CEO and co-founder, SEON. “Instead, 2026 is the year leaders are confronting a more complicated reality. AI adoption is real, confidence is high, but the scale and pace of fraud — compounded by fragmented systems — continue to drive increased investment rather than reduced overhead. The bottleneck is no longer whether AI works. It’s everything around it: disconnected data, siloed teams, slow implementations. The organisations that pull ahead will be the ones that unify fraud and AML intelligence, shorten the distance between threats and controls, and treat integration as strategy, not plumbing.”
Fast-Growing Companies Invest in Integration Early
Organisations growing 51%+ are nearly twice as likely as slower peers to report that achieving unified visibility is “not very challenging.” They treat integration as infrastructure, not an IT project.
What’s Next: From “Does AI Work?” to “Can We Trust It?”
With adoption near-universal, the conversation is shifting to governance, explainability and accountability:
- 78% say decentralised digital identity will become central to fraud/AML
- 33% cite data privacy regulations (GDPR, CCPA) as the biggest external force shaping AML
- 25% point to criminals’ advancing use of AI and obfuscation techniques
The post Despite AI’s Rise, Fraud Teams Keep Growing — SEON 2026 Report appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Africa
BetConstruct AI to present World Cup 2026 sportsbook offer at iGaming Afrika
Supplier takes Stand A05 in Nairobi on May 4–5, pitching pre-built tournament betting tools and discounted onboarding for new partners.
BetConstruct AI said it will exhibit at iGaming Afrika on May 4–5 in Nairobi, Kenya, at Stand A05.
The company said its main focus at the event will be a “Best Sportsbook for the World Cup 2026” package, supported by “Special Bets, Powerfull and Bet on League.” BetConstruct AI said the tools are designed to help operators run World Cup activations “with zero additional development required.”
For the World Cup activation, the supplier is also advertising commercial incentives for new partners. BetConstruct AI said new partners receive a 65% platform setup discount “applied immediately,” plus “100% Core Suite Access” for the first three months, followed by “65% off for 4-12 months.” It added that third-party tools are “51% off for 3 months.”
Beyond the tournament pitch, BetConstruct AI said it will present its wider iGaming ecosystem, including Sportsbook Platform, Casino Platform, Affiliate Ecosystem, Retail Solutions, and its AI suite. The company said its Sportsbook Platform provides “over 140,000 pre-match events and 12,000+ monthly esports live events,” and that its Casino Platform integrates “350+ providers via a unified aggregation API.”
BetConstruct AI said its AI suite includes CRM AI, Umbrella AI, AI Game Recommendation System, and Betting Mate AI, covering functions such as churn prediction, risk management, real-time personalisation, and conversational betting. It also said its Retail Solutions show how operators can connect land-based and digital channels for an omnichannel setup.
- BetConstruct (official website); https://www.betconstruct.com/ Company reference page for product portfolio and event announcements.
- iGaming Afrika (event information); https://igamingafrika.com/ Confirms dates, location, and exhibitor details for the conference.
- FIFA World Cup 2026 (official site); https://www.fifa.com/fifaplus/en/tournaments/mens/worldcup/canadamexicousa2026 Authoritative background on the tournament referenced in the supplier’s activation pitch.
The post BetConstruct AI to present World Cup 2026 sportsbook offer at iGaming Afrika appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
AI
SoftConstruct unveils RecSys AI game recommendation system at AIBC Eurasia
In an iGaming Real Talk interview in Dubai, the firm says the tool reads player emotion and context to guide operator actions.
SoftConstruct AI has unveiled RecSys, an AI Game Recommendation System, during an exclusive iGaming Real Talk interview recorded at AIBC Eurasia in Dubai on Thursday 30th April.
Mushegh Khachatryan, Chief AI Officer at SoftConstruct AI, said RecSys is designed to move beyond traditional recommendation models by interpreting player emotions in real time and accounting for context, with the goal of suggesting “the next best action” for operators. “You can understand your customer’s emotions in real time and suggest the next best action. We are building intelligent systems which can reason and act.”
Khachatryan said SoftConstruct built an AI Center of Excellence by hiring talent from outside the iGaming sector, and described RecSys as part of “production-ready agentic AI” intended to support personalised campaigns and decision automation. Surya Palli, host of iGaming Real Talk, said: “SoftConstruct is essentially building a Netflix-style personalised experience for the iGaming industry, where every player gets a lobby made just for them.”
Responsible gaming was also discussed, with the company claiming AI can detect risky behaviour faster and more consistently than human teams, and recommend timely breaks while balancing player protection with sustainable growth.
Khachatryan also stressed the need for explainable, controlled deployment. “AI should help teams perform five times better rather than replace them… Without proper boundaries, short-term momentum boosts with AI can actually hurt your company in the long term.” The company said operators can manage campaigns, personalisation and risk through chat interfaces, with at least 85% accuracy “from the first interactions,” and directed viewers to the full interview on the iGaming Real Talk YouTube channel.
- SoftConstruct; https://softconstruct.com/ Company background and official information on SoftConstruct and its business units.
- iGaming Real Talk YouTube channel; https://www.youtube.com/ Source location for the full interview referenced in the announcement (editor can add the specific video URL once identified).
- AIBC Eurasia; https://aibc.world/ Event organiser site to corroborate the conference setting and provide context on AIBC Eurasia.
The post SoftConstruct unveils RecSys AI game recommendation system at AIBC Eurasia appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
AI
AI Meets Accountability: DSTGAMING on the Future of Regulatory Automation
As the Lanyard Sponsor of HIPTHER Baltics: Vilnius 2026, DSTGAMING brings more than a decade of iGaming technology expertise to the Baltic stage. Known for white-label and turnkey casino solutions, advanced game aggregation, secure payment gateways, and GLI-19 compliant platforms certified by BMM Testlabs, DSTGAMING represents the next generation of scalable and regulation-ready gaming infrastructure.
Ahead of the conference, we speak with John Tan, Digital Marketing Analyst at DSTGAMING, about one of the most important topics shaping regulated industries today: The role of AI and automation in regulatory processes.
Regulation is becoming faster, stricter, and more data-heavy. Where do you see AI making the biggest immediate impact in regulatory and compliance workflows?
AI is already proving valuable in areas where large volumes of operational data must be processed quickly and accurately. One of the most immediate impacts is in automated data validation, reporting preparation, and anomaly detection. Regulatory workflows often involve reviewing player activity logs, financial transactions, and system records, which can be time-consuming when handled manually.
For platform providers like DSTGAMING, AI can assist operators by flagging irregular patterns, organizing compliance-related records, and improving the speed and consistency of reporting processes. This reduces the burden on compliance teams while helping ensure that submissions to regulators are more accurate and timely. The ability to turn raw operational data into structured insights is where AI delivers strong short-term value.
Many businesses still view compliance as reactive and manual. How can automation transform it into a smarter, proactive function?
Automation shifts compliance from a task-driven activity into a continuous monitoring function. Instead of waiting for scheduled checks or audits, automated systems can monitor key indicators in real time and notify operators when thresholds are exceeded or unusual activity is detected.
This proactive approach allows operators to address potential risks before they escalate into compliance issues. Over time, automation also creates consistent records and audit trails, making regulatory reporting more structured and transparent. From a platform perspective, embedding automation into workflows ensures that compliance checks become part of daily operations rather than a separate responsibility handled only during audits or investigations.
From AML monitoring to player protection and fraud detection, which regulatory areas are best suited for AI-driven decision support today?
Fraud detection and transaction monitoring are among the most mature use cases for AI-driven support, as they rely heavily on identifying patterns across large datasets. AI models are particularly effective at detecting irregular transaction behaviors, unusual login patterns, or activity sequences that differ from typical user behavior.
Player protection is another area where AI can add value by identifying behavioral signals that may indicate risk, such as sudden changes in activity intensity or spending patterns. While AML monitoring also benefits from AI, the most practical applications today involve supporting human analysts by highlighting suspicious cases rather than replacing manual decision-making entirely. The strength of AI lies in prioritizing risk signals so compliance teams can focus their attention where it matters most.
How can operators balance efficiency through automation while still maintaining human oversight, judgment, and accountability?
Automation should be viewed as a decision-support layer rather than a decision-maker. The most effective balance is achieved when automated systems handle repetitive tasks—such as monitoring, logging, and flagging—while human teams retain authority over final decisions and interpretations.
Clear governance frameworks are also essential. Operators should establish defined escalation paths, validation checkpoints, and audit procedures to ensure that automated outputs are reviewed when necessary. This hybrid approach preserves accountability while still benefiting from improved speed and efficiency. Human judgment remains critical, particularly in complex cases that require contextual understanding or regulatory interpretation.
What are the biggest mistakes companies make when trying to introduce AI into regulated environments?
One of the most common mistakes is adopting AI without clearly defining its role within regulatory workflows. Without structured objectives and validation processes, organizations risk creating systems that generate outputs without meaningful oversight or traceability.
Another challenge is underestimating the importance of data quality. AI systems depend heavily on reliable, well-organized datasets, and inconsistent data can lead to inaccurate outputs. Companies also sometimes move too quickly without aligning AI deployment with regulatory expectations, which can create compliance risks instead of reducing them. Introducing AI gradually, with clear documentation and validation processes, helps ensure responsible adoption.
As a technology provider, how does DSTGAMING approach building solutions that are both innovative and regulator-ready from day one?
DSTGAMING prioritizes architecture that supports transparency, scalability, and operational clarity. From the early stages of development, systems are designed to maintain structured logs, clear data flows, and configurable reporting capabilities that help operators meet regulatory expectations across different jurisdictions.
Innovation is approached with practicality in mind. New technologies, including AI-driven features, are integrated in ways that enhance performance and usability without compromising system reliability. The focus is on delivering tools that support operators in maintaining operational discipline, while also enabling flexibility to adapt to evolving regulatory standards.
By aligning technical development with industry compliance requirements from the outset, DSTGAMING ensures that innovation and regulatory readiness progress together rather than in conflict.
The post AI Meets Accountability: DSTGAMING on the Future of Regulatory Automation appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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