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How game studios can avoid common network and infrastructure issues

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Mathieu Duperré, CEO and Founder of Edgegap

It’s common for video game developers to launch a day-one patch for new releases after their games have gone gold. The growing size of video games means it’s inevitable that some bugs will be missed during the QA period and go unnoticed until the game is in players’ hands.

Some of the most common issues experienced by game developers at launch are related to network and infrastructure, such as the connection issues causing chaos in Overwatch 2 and Call of Duty: Modern Warfare 2, as some players experience issues connecting to matches. And while there’s no way of eliminating lag, latency and disconnects from multiplayer games, developers can minimize the chances of them occurring and the disruption they cause by following a few simple steps.

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Plan for the worst, expect the best

For many video game developers, the best-case scenario for the launch of their game – that it’s a huge hit and far more people end up playing it than they expected – can also be the worst-case scenario for infrastructure-related issues. An influx of too many players can lead to severe bottlenecking, resulting in lag and connectivity issues. In a worst-case scenario, servers become overloaded and stop responding to requests, usually leaving players unable to connect to online matchmaking.

Another worst-case scenario is planning for big numbers at launch and building the necessary infrastructure to support this, only for your game to launch and have nowhere near the traffic you were expecting. Not only is this a big problem for your bottom line, but things can get worse if you rush your search for an infrastructure provider and forget to read through the T&Cs properly.

Some infrastructure suppliers will onboard new studios on a fixed contract, not letting them scale back if they’ve overprovisioned their servers. Some infrastructure providers offer a lot of free credits, to begin with, only for those credits to expire after the first few months. Game studios then discover they’re responsible for fronting the cost of network traffic, load balancers, clusters, API calls, and many more products they had yet to consider.

With that in mind, try not to sign up for long-term agreements that don’t offer flexibility for scaling up or down. Your server setup has a lot to gain by being flexible, and your server requirements will likely change in the weeks following launch as you get a better idea of your player base; under-utilized servers are a waste of money and resources.

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Test, test, and test again

You haven’t tested your online matchmaking properly if you’ve tested your servers under the strain of 1000 players, but you’re expecting 10,000 or 100,000 at launch. Your load tests are an essential part of planning for the worst-case scenario, and you should test your network under the same strain as if you suddenly experienced a burst in players.

Load testing is important because you’ll inevitably encounter infrastructure issues as your network comes under strain. Still, it’s only by facing those issues that you can identify them and plan for them accordingly once your game launches.

Similarly, you want to test your game in as many different locations as possible because there’s no way of telling where your traffic will be coming from. We’ve had cases where studios released a very popular game overnight in Chile but needed data centers. Thankfully, you can mitigate issues such as these by leveraging edge computing providers to reduce the distance between your players and the point of connection.

Consider the specific infrastructure needs of your game’s genre

Casual games with an optional multiplayer component will have a completely different network requirement to MMORPGs, with thousands of players connected to a centralized world. Similarly, a first-person-shooter with 64-player matchmaking will have a different network requirement than a side-scrolling beat ’em up or fighting game, which often requires custom netcodes due to the fast-paced nature of the combat.

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People outside the video game industry assume all video games have similar payloads, but different game genres are as technically different in terms of infrastructure requirements as specific applications.

With that in mind, it’s essential for game studios, especially smaller ones, to regularly communicate with infrastructure partners and ensure they’ve got a thorough understanding of how the multiplayer components of your game will work. A decent infrastructure provider will be able to work with you to not only ensure load testing is carried out correctly but also help diagnose any broader issues.

Too many tools and not enough resources to use them

One thing that large network providers are very good at providing is tools, but these are often complex and require specific knowledge and understanding. It’s worth noting that large game studios have dedicated teams of engineers to manage these tools for AAA games with millions of players.

Smaller studios need to be realistic about the number of players they expect for new game releases and their internal resources to manage network and infrastructure-related issues and queries. You should partner with a provider that can handle all of this, so your studio can focus on making the best game possible. The more automation you can plan into your DevOps methodology, the better!

 

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Takeaways for small game studios

While game studios likely encounter many issues as part of their game development journey, working these three pieces of advice into your DevOps pipeline is a sure way of minimizing infrastructure-related headaches.

Don’t reinvent the wheel – We’ve seen many studios trying to build bespoke systems rather than automate and use what’s already out there. If you can develop your netcode, engine and manage your Kubernetes, that’s great! But is it necessary, or is building these things from scratch just going to create trouble further down the line?

Understand your workflows – Plan for everything, use tech-agnostic vendors to remain flexible, get real-time visibility and logs for your matchmaking traffic, and have a 24/7 support plan for when your game is live. The more potential problems you’re aware of, the better.

Load testing your game – Build tiny tools and scripts to generate as much traffic as you can, breaking your system as often as possible.

 

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Optimove US Gaming Pulse Report – May 2025

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Executive Summary – Optimove US Gaming Pulse Report (May 2025)

The May 2025 report analyzes data from over 3.2 million U.S. players and 21 million global players to benchmark performance across casino and sports betting.

Key Insights:

U.S. Players Spend More: U.S. bettors consistently outperformed the global average in deposit amounts, averaging $604 in May 2025 marking a 10% year-over-year increase for the US compared to just 2% globally.

Casino Activity Remains Strong: U.S. casino bettors averaged $8,259 over the period, 6.2x the global average of $1,329 — ending at $7,928 in May 2025. Despite a slight slowdown since January, the number of U.S. casino bettors grew 30% year-over-year by May, compared to 14% globally.

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Sports Betting Surges, Then Slows: U.S. average monthly sports betting peaked at $1,001 in May 2025, versus $380 globally. However, the number of U.S. sports bettors declined, showing only a 14% year-over-year increase in May — while global numbers remained stable, slightly decreasing to 97% compared to the May 2024 baseline.

Global Players More Engaged: Global players showed consistently higher engagement, averaging 8.9 days per month per active customer in May 2025, compared to 7.9 days in the U.S. — a 12% engagement gap.

Retention Higher Globally: While close, global retention remained stronger, reaching 71% in May 2025, compared to 65% in the U.S.

Conclusion:
While the U.S. market continues to lead in player spend and betting volumes, global markets show superior engagement and retention. U.S. growth remains closely linked to seasonal events and regulatory expansion, with future success tied to boosting long-term customer engagement and retention strategies.

Report Metrics:

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  • Source: Betting trends in United States compared to the global benchmark in the trailing 12 months (May 2024-2025)
  • Database: A 12-month average of over 3.2 million active players per month in the U.S. and over 21.3 million globally.

Category: Average Deposit Amount

Key findings: Average Deposit Amounts Greatest in the US

In terms of monthly average total deposit amounts, the US consistently outpaces the global average, with an average deposit value 2.6 times higher throughout the period.

The U.S. average kept the highest global average in May 2025 with $604 average deposit amount. marking a 10% year-over-year increase, while the 12-month average leading to May 2025 stood at $550.

Global deposit amounts remained relatively stable, reaching $214 in May 2025, representing a 2% increase in May year over year.

 

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Definition of Average Deposit Amount: The average deposit amount is calculated by taking the total sum of all deposits and dividing it by the number of Sports and Casino bettors (players) who have made at least one deposit.

Category: Total Monthly Casino Betting Amount & Number of Casino Bettors Growth

Key findings: The US has been leading in both betting amount and number of casino bettors’ growth

Throughout the period, the US consistently outpaced global averages, with an average of $8,259 per bettor over the period compared to $1,329 globally. US ending at $7,928 in May 2025 while the global average stands on $1344.

The number of casino bettors in the US market showed a slowdown over the past two months following a peak in January. However, the year-over-year growth remains strong, reaching 130% by May 2025 compared to the May 2024 baseline of 100% (a 30% increase). In contrast, global growth was more moderate, rising to 114% over the same period.

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Definition of Total Monthly Casino Bet Amount: The average casino bet amount is the total sum of all casino bets and divided by the number of bettors who have placed at least one casino bet.

 

Definition of Casino Bettors Growth Trend: calculated by dividing the total number of casino bettors each month by the number of casino bettors in May 2024, which serves as the baseline (100%).

Category: Total Monthly Sports Betting Amount & Number of Sport Bettors Growth

Key findings: The US consistently outpaced global averages in monthly average sports bet amounts peaking at $1,150 in March 2025, however with a decrease in number of sport bettors by May 2025.

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Throughout the period, the US keeps outpaced global averages in monthly average sports bet amounts. The US average was at $1,001 in May 2025, however with a notable decrease compared to May 2024.

In contrast, the global average remained steady, reaching $380 in May 2025.

In terms of the number of sport bettors, the US market experienced a sharp decrease in May 2025, reaching only 14% increase in May 2025 compared to May 2024.

Global growth remained more stable, changing from 100% to 97% over the same period.

 

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Definition of Total Monthly Sport Bet Amount: The average sport betting amount is the total sum of all sports bets and divided by the number of bettors who have placed in least one sport bet.

 

The Sport Bettors Growth Trend: calculated by dividing the total number of sport bettors each month by the number of sport bettors in May 2024, which serves as the baseline (100%).

Category: Average Number of Activity Days per Active Customer

Key findings: the global market consistently maintained a higher engagement level than the US.

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The global market keeps consistently maintaining a higher engagement level than the US, with 12% more activity days on average per active customer throughout the period. In May 2025 the US average stands at 7.9 days per month per active customer while the global average stands at 8.9.

Definition of Average Activity Days: The average number of activity days is the total number of activity days divided by the number of bettors who have at least one activity day.

Category: Average Active Retention Rate

Key findings: Although retention rates remained relatively close, the global market consistently outperformed the US.

While retention rates between the US and global markets remained close throughout the period, the global rate consistently outperformed the US in most months.
The global average on May 2025 stands at 71% compared to 65% in the US.

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Definition of Active Retention Rate: The percentage of bettors who were active in the preceding month and remained active in the current month.

The post Optimove US Gaming Pulse Report – May 2025 appeared first on Gaming and Gambling Industry in the Americas.

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Phantum Introduces High-End Mousepads with Collectible Packaging and Parisian Design Roots

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Bridging the gap between functional hardware and considered design, Phantum debuts its first line of high-performance mousepads. The collection is built for users who demand precision but won’t compromise on aesthetics. Developed in Paris by founders Amine G. and Victor B., the mousepads combine minimalist design with carefully selected materials and collectible elements, positioning the product as a functional tool and a design object.

Created for gamers and digital creatives, Phantum’s mousepads emphasize tactile performance while remaining visually restrained. The surfaces are crafted using Japanese Poron and advanced fabrics chosen for their durability, responsiveness, and sensory qualities. Each product is designed to enhance, not distract from, the overall composition of a desk setup.

The company’s visual language draws on space, transparency, and disappearance themes, an intentional move to create objects that integrate flawlessly into a work or play environment. “Every detail reflects our DNA: clean, sharp, and futuristic,” said co-founder Amine G., whose tech-focused YouTube channel, MRG TECH, has built a following of over 200,000 subscribers. “We create tools that disappear under the hand but leave a lasting impression through design, feel, and finish.”

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Phantum’s founders launched the brand after finding few products that met their standards for both performance and design integrity. The debut line is only the beginning: the team is developing glass mousepads and matching performance sleeves, with plans to expand into a broader ecosystem of desk essentials. Each new release will continue to feature collectible packaging designed to add narrative value rather than act as decoration.

Though recently launched, Phantum is already drawing attention beyond France, particularly in Latin America, where design-conscious gamers have begun to integrate the mousepads into their setups. The first collection is now available on phantum.co, with new formats and accessories to follow.

The post Phantum Introduces High-End Mousepads with Collectible Packaging and Parisian Design Roots appeared first on European Gaming Industry News.

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Gamecity Hamburg Supports six new Digital Games with Prototype Funding

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In the latest round of Prototype Funding, Gamecity Hamburg, part of Hamburg Kreativ Gesellschaft, supports six promising digital games with up to 80,000 euros each as a non-repayable grant. This funding enables start-ups in Hamburg and supports companies in developing marketable prototypes. In addition, start-ups and developers can apply for Gamecity Hamburg’s Games Lift Incubator until June 10: https://www.gamecity-hamburg.de/de/inkubator/

The awarding committee selected projects with the greatest market potential from the many applications. Including this seventh round of funding, the development of 37 prototypes has been supported as part of Prototype Funding since 2020. The application phase for the next Prototype Funding round will start in spring 2026.

“The high quality of the projects submitted to this funding round led to an intensive decision process within the awarding committee. The funded projects show a wide variety of genres, ideas, and teams. With the Prototype Funding, we are supporting established companies and up-and-coming start-ups in Hamburg as a games location,” commented Dennis Schoubye, Head of Gamecity Hamburg and member of the awarding committee.

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The 2025 funding recipients were selected by the awarding committee, consisting of Hamburg industry experts Nina Müller (VP Publishing & Development Services, Goodgame Studios), Jonas Hüsges (Publishing Director, Daedalic Entertainment), Valentina Birke (Director Indie Arena Booth / Super Crowd Entertainment), Michael Schade (CEO & Co-Founder ROCKFISH Games) and Dennis Schoubye (Head of Gamecity Hamburg).

The Funded Projects 2025

  • NeverLight by Nightless Games – € 80,000
  • Pet Universe by Tivola Games – € 80,000
  • Space Station Manager by gameXcite – € 80,000
  • Unbreachable by Buckfish – € 72,000
  • Deep Fog Signals by Symmetry Break Studio – € 32,000
  • Cosmic Run by Zinktank Labs – € 30,000

NeverLight by Nightless Games

NeverLight is a dark, cooperative role-playing game with fantasy and extraction elements, in which up to three players act as hunters in an endless night in search of terrifying monsters and collect valuable loot. The game combines monster hunting with the excitement of having to bring each reward to safety with the team to receive it.

Pet Universe by Tivola Games

In the 3D animal shelter simulation “Pet Universe”, players build their animal shelter from the ground up, organize animal care, collect donations, and design the shelter grounds according to their own ideas. The aim is to care for the animals with their individual needs and to find them a loving home.

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Space Station Manager by gameXcite

In this strategy building game with real-time space battles, players manage a space station that serves as a base for spaceships, battles, recruitment, and a strategy hub for missions. In addition to organizing the base, players manage their limited resources and various upgrades, improve crew morals, and explore the galaxy with their individual fleets.

Unbreachable by Buckfish

In the multiplayer strategy game “Unbreachable”, players build a fortress in each run that competes with ten castles of rival players. Players strategically construct the different fortress buildings to increase attack power or minimize weaknesses to climb the leaderboard in competition with other players.

Deep Fog Signals by Symmetry Break Studio

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In this sci-fi horror game with puzzle mechanics, players are trapped in the communication room of a remote research station during a toxic storm. To escape, they must coordinate the various crew members, decipher cryptic transmissions, and complete the research as the threatening situation escalates over several days.

Cosmic Run by Zinktank Labs

In this humorous and fast-paced roguelite, players fight their way through space with their ship in order to escape from a capitalist alien dictatorship. Weapons, shields, upgrades for the engine, and customization of the ship determine the narrative of the game. Depending on the character chosen, the course of the game and the story told vary in several runs.

All detailed information on the teams and games can be found at: https://gamecity-hamburg.de/funding/#Funded_Projects_2025

Developers, start-ups, and companies from Hamburg were able to apply for Gamecity Hamburg’s prototype funding from March 3 to April 7. In 2024, Gamecity Hamburg introduced a diversity checklist when applying for prototype funding, the answers to which can optionally be used by the awarding committee in the evaluation process.

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The next application phase for prototype funding will start in spring 2026.

Further funding opportunities through Gamecity Hamburg

Each year, the Games Lift Incubator supports five teams, developers, and start-ups in the development of digital games. In addition to € 15,000 in start-up funding, the recipients receive a comprehensive coaching and mentoring program with international experts as well as workshops and follow-up individual support. Since 2024, the program has also included a visit to an international industry event.

Teams and developers can currently apply for the Games Lift Incubator until June 10.

All information can be found at: https://gamecity-hamburg.de/incubator/apply-now/

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The post Gamecity Hamburg Supports six new Digital Games with Prototype Funding appeared first on European Gaming Industry News.

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