AskGamblers Casino Complaint Service

AGCCS Recovers $1.6M+ for Players in Q4 2025

Published

3 hours ago

February 3, 2026

agccs-recovers-$1.6m+-for-players-in-q4-2025

AskGamblers Casino Complaint Service (AGCCS) wrapped up Q4 2025 by helping players recover $1,677,858, reinforcing its role as a trusted advocate for fairness in online gambling.

The Q4 report covers the period between 1 October and 31 December 2025, during which AGCCS received 3460 complaints from players worldwide. Out of these, 1252 complaints were processed, with 815 successfully resolved, benefiting 2484 users and involving 983 casinos, sportsbooks and affiliates.

While the final quarter of the year traditionally brings a slower pace in user activity, AGCCS maintained strong results and continued to deliver tangible outcomes for players across markets. Each resolved case represents a step forward in accountability and transparency within the iGaming industry.

One player shared their experience after turning to the Complaint Service: “I strongly believe this progress only happened after I brought the matter to AskGamblers – without your platform, I fear this situation may never have moved in this direction. I appreciate AskGamblers for standing by ensuring fairness.”

Sports betting continued to stand out as one of the year’s strongest growth areas. The sports betting field showed exceptional momentum throughout 2025, jumping from just $568 recovered in Q1 to $88,953 in Q2, before reaching its peak in Q4 with $105,112 recovered.

This steady rise highlights both increasing user trust in the service and the team’s growing expertise in handling betting-related disputes.

Dijana Radunović, General Manager at AskGamblers, said: “Q4 tends to be a quieter period, but what matters to us is consistency and trust. Recovering over $1.6 million for players during this quarter shows that our team remains fully committed, regardless of volume. Seeing betting complaints reach their strongest quarter yet and the affiliate segment peak tells us we’re moving in the right direction – staying focused on fairness and standing by players when it matters most.”

The post AGCCS Recovers $1.6M+ for Players in Q4 2025 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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AskGamblers Casino Complaint Service

AskGamblers Casino Complaint Service Surpasses $80 Million Returned to Players

Published

3 months ago

November 10, 2025

Niji Narayan

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The AskGamblers Casino Complaint Service is a vital wheel in the mechanism of AskGamblers, and lately, that wheel has been spinning faster than ever. After reaching the $70 million milestone only a few months ago, the service has now gone above and beyond once again.

At AskGamblers, every complaint is handled with care and persistence to ensure fair treatment for players facing issues with online casinos. The most recent case involved a user who had difficulties withdrawing their winnings from Jackbit Casino. The amount in question was significant – $3,311,000.

After the AGCCS team reached out to the casino, the issue was resolved in less than two weeks, and the player successfully received their funds.

Since its launch in 2009, AGCCS has now returned over $80 million to players across the globe.

Dijana Radunović, General Manager at AskGamblers, said: “Every time our complaint team reaches a new milestone, I’m reminded of how much passion and effort they put into helping players. We’re proud of them and the impact they’re making – it’s a reminder that fairness in gaming really matters.”

The post AskGamblers Casino Complaint Service Surpasses $80 Million Returned to Players appeared first on European Gaming Industry News.

AGCCS

AskGamblers Casino Complaint Service Returns Over $2.8M to Players in Q3 2025

Published

3 months ago

November 3, 2025

Niji Narayan

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Reading Time: < 1 minute

AskGamblers Casino Complaint Service (AGCCS) has a successful Q3 in 2025, helping players recover over $2.8 million and exceeding last year’s numbers.

The Q3 2025 numbers are out, showcasing the results achieved by the AskGamblers Casino Complaint Service. The report highlights the most important accomplishments between 1 July and 30 September.

In the previous quarter, the AGCCS team helped 2807 users get their funds from online casinos and sportsbooks, returning $2,813,351 in total. The team received exactly 3881 complaints that affected 960 operators and affiliates.

Things aren’t always running smoothly. Even if a complaint gets rejected, the users walk out satisfied with the service they’ve received. One of AskGamblers’ players ended up receiving the money from the casino, even though their complaint was rejected initially:

“I just wanted to let you know that the funds have been successfully returned to my account. Thank you a thousand times – I’m certain that without your help, this wouldn’t have been resolved so quickly.”

The AGCCS is actively working on sports betting complaints, too, returning $53,633 in Q3 to bettors all over the world. During this period, they’ve managed to break a record in the number of resolved complaints (1013).

Dijana Radunović, General Manager at AskGamblers, said: “Props to our AGCCS for doing an awesome job, staying at the forefront and being there for players. It’s a joy to see our users happy, wishing to send tips and buy us lunch. Even though we have to reject that (unfortunately), this just shows the commitment of our team to our players, which will continue in the future.”

The post AskGamblers Casino Complaint Service Returns Over $2.8M to Players in Q3 2025 appeared first on European Gaming Industry News.