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ProgressPlay Reveals New Responsible Gambling Technology
ProgressPlay has revealed that their new technology stack is packed with the latest Responsible Gambling automation and tools. ProgressPlay has developed its own proprietary Responsible Gambling software in an innovation project that reached fruition with February’s platform launch and a shortlisting by the EGR Awards in their inaugural Safer Gambling category. The Responsible Gambling software at the heart of the platform was written and launched in 2022 and tested over a period of months.
Recently, ProgressPlay has invested in proprietary technological advancement facilitating greater automation tools and robust secured procedures for Responsible Gambling that put the company at the forefront of companies providing the safest player experience. As part of the rebuild, ProgressPlay significantly rethought its Responsible Gambling approach, creating an AI-driven proprietary flow for interaction with players which recognises them in real-time and scores them against a number of criteria.
Recognised by EGR’s judging panel, this technology has been further enhanced by the formation of a Responsible Gambling Team in-house who take ownership of service-levels available and covers a range of factors including KYC, player activity, affordability levels and results in a transparent audit trail to protect and enable players.
The new platform launched at ICE 2023 enabled by ProgressPlay proprietary flows that include interaction funnels, onboarding, retention, reduced attrition, lifetime value and other KPIs which their large casino cluster now has full access to.
Last year, ProgressPlay internally restructured to create a new multidisciplinary Responsible Gambling Team, putting together a talented team of top executives alongside a new “Responsible Gaming Monitoring Committee” to help steer development of Responsible Gambling actions within the company and an innovative Progress Learn platform to drive knowledge and skills around Responsible Gambling company wide.
From the initial interaction with the customer, full data is collected to categorise the clients risk level following a real time evaluation of the player’s activity to ensure his ongoing state. Upon identification, personalised mandatory communications are sent to the client while having the dedicated Responsible Gaming Team undertake their checks in real-time, by reviewing, evaluating and concluding to take any necessary action, coupled with ongoing monitoring, ensures their clients are not falling into financial difficulties.
An innovative digital resource was created to be accessed by all staff 24/7, Progress Learn, with the goal of ensuring that a robust Responsible Gaming culture is second nature to every team member company wide, with that resource being constantly updated with new policy, guidelines, videos, webinars, seminars, quizzes, assessments and classroom training.
The new platform with a slick and intuitive AI-driven UI/UX now supplies operators and casinos with a platform and game aggregator together with extensive value-added services, covering white-label, turnkey and a new service introduction on the back of the new technology, Licensee services. These upgraded services fully cover all the requirements of casino operators as recognised in EGR’s shortlisting in multiple categories.
A raft of over 150 online casino brands has already teamed up with ProgressPlay to bring their casino and sports-betting platforms to life, and these brands are currently being migrated to the new stack. This combination of casino games and sports betting is itself a rare offering, underpinning the innovative approach the company has to do business.
ProgressPlay CEO Itai Loewenstein said: “Every conversation today begins and ends with regulation. We are delighted with the innovation muscle of our team who have been able to introduce new levels of capability beyond regulatory standards.”
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Midnite’s Ashes preview: Plenty of backing for England Down Under
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Midnite’s Head of Trading Ben Cullen looks ahead to the 2025/26 Ashes series between Australia and England
This is England’s best chance of winning an Ashes Series in Australia since their last victory Down Under 15 years ago and bettors seem to be in agreement as we build up to Friday’s early morning opener in Perth.
This is England’s first trip to Australia since the dawn of ‘BazBall’ era but will be well followed as usual by the Barmy Army and we make them a boosted 5/2 to regain the Urn on Australian soil.
As we head into the first Test in Perth, Australia’s bowling attack is somewhat depleted with captain Pat Cummins and Josh Hazelwood both ruled out of the first Test and there remains question marks around the opening batsmen.
This combined with no new injury concerns for England, has been enough for punters to be tempted by the 29/20 on offer for Ben Stokes’ side to win the opening Test and take a 1-0 lead.
One concern of note is Joe Root’s lack of a Test century in Australian conditions. While being well on his way to surpass Sachin Tendulkar as the leading Test runscorer in history, his technique has left question marks over him being able to finally score a ton Down Under.
However, since the last tour in Australia the Yorkshireman has scored almost 4,000 Test runs at 57.14 – Midnite have boosted him to 3/1 to be England’s leading batter in the first Test and 5/1 to be the top batter across the series.
With the ball in hand, England appear to have a fully fit seam attack for now with Jofra Archer and Mark Wood both likely to feature together in the first Test.
Archer is 5/2 to be England’s top series bowler across the series whilst a fully fit Mark Wood wreak havoc on Australian decks with wicket-keeper Jamie Smith already mentioning that he “nearly took his head off” in the nets – we have Wood at 7/1 to be England’s top bowler.
Midnite have a range of pre-match markets available on site as the hours countdown to what is sure to be an explosive first Test in Perth as well as a plethora of Series Outrights and Boosted Prices.
We’ll be offering In-Play betting throughout the series, which could be of favour to punters when they wake up each morning of the day-night Test at ‘The Gabbatoir’ with the last two sessions being at a more reasonable time for UK viewers.
The post Midnite’s Ashes preview: Plenty of backing for England Down Under appeared first on European Gaming Industry News.
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The future of safer gambling: The power of advanced monitoring systems and data-driven strategies to monitor player safety
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SkillOnNet Safer Gambling and AML Risk team manager Loizos Theodosiadis on using behavioural tracking systems and analytics to enable proactive risk management.
The future of safer gambling is rooted in predictive analytics and personalised protection. At SkillOnNet, we identify risks of gambling-related harm through both proprietary and third-party software. The third-party system, developed by Neccton and called the MENTOR player-tracking system, enables early detection of behavioural risk long before issues manifest.
These systems analyse vast amounts of data to identify subtle behavioural changes, enabling us to intervene proactively. As I often say, the most exciting developments are around predictive analytics and personalised protection. We’re working on better behavioural modelling to spot risks even earlier and guide players towards sustainable behaviour based on actual patterns, not fixed limits.
Our platform, incorporating Neccton’s system, exemplifies this approach. It continuously monitors player behaviour, flags higher-risk activities, and provides real-time alerts through popups, messages, and dashboards. This allows our teams to act swiftly, offering support or guidance precisely when it’s needed most. Automation supports us by supporting the players, delivering tailored messages about long sessions or risky spending habits.
This move towards personalised, behaviour-based interventions marks a significant shift from traditional, one-size-fits-all thresholds. The future of safer gambling tools lies in advanced monitoring systems and data-driven behavioural analysis profiling players.
Safer Gambling Week and the Role of Industry Collaboration
I believe that Safer Gambling Week is really important. It gives everyone in the industry a chance to pause and focus on the same priority, keeping players safe. We talk about safer gambling all year, but the week helps us amplify everything.
As well as just bringing together our own brands such as Slingo, the official site for Slingo games, and Spin Genie, a leading slots casino in the UK.
Throughout the year, our commitment doesn’t waver, but the week serves as a catalyst for greater awareness and collaboration. It’s an opportunity to reinforce that safer gambling should be a normal, embedded part of our operations and not just a regulatory checkbox. Creating an environment where players feel supported, informed, and empowered is fundamental.
Responsibility is at the core of everything we do. We believe that what sets us apart is how proactive we try to be. We don’t rely on generic thresholds; we focus on behaviour, spotting subtle changes, and acting early even before anything becomes obvious. This proactive stance involves significant investment in staff training, leveraging technology, and fostering a culture of empathy and care.
Our teams are trained to recognise behavioral cues whether in retail or digital environments – such as agitation, long play sessions, or mood swings. With Genting Casino for example, we use algorithms to identify risky behaviours early. Both environments present risks; the key is awareness, communication, and a duty of care. GentingCasino.com offers a premier gaming experience with top-tier slots and we want to offer top-tier player safety.
This proactive approach ensures that support is delivered before problems escalate, emphasising early detection and compassionate intervention. Our strategy is built on the understanding that safer gambling is discussed at senior levels and built into our strategy, not just treated as an add-on, reinforcing a genuine cultural shift within our organisation.
Strengthening Governance and Industry Standards
As online gambling becomes more accessible, I advocate for stronger governance frameworks to protect players effectively. Online environments have more accessibility, so we need a stronger governance framework. Retail needs trained professionals who understand behavioural cues.
I support the implementation of industry-wide standards for affordability and financial risk checks. I support an industry-wide standard for affordability and financial risk checks – applied consistently across all operators. It requires government clarity, data sharing standards, and a balance between consumer rights and harm prevention. Consistent application of these standards, combined with data sharing and regulatory clarity, will ensure that safer gambling practices are effective, fair, and respectful of players’ privacy.
The Ongoing Journey for Operators
While our industry has made significant progress, I believe the journey is ongoing. The industry is on a journey. Many operators, including us, are genuinely committed to embedding safer gambling into their culture. While responses have been reactive in the past, that’s changing.
Today, safer gambling is recognised as a core business priority – about sustainable play, long-term loyalty, and safeguarding reputation. Safer gambling is now a core business priority – about sustainable play, long-term loyalty, and reputation. As we look to the future, I am confident that companies investing early and embracing transparency will set the standard, shaping a healthier and more responsible industry.
SkillOnNet is a leading casino operator that offers a diverse range of online gaming brands. They offer cutting-edge technology, premium content and solutions for some of the industry’s most recognisable names.
They operate a wide range of successful brands including premium online GentingCasino.com, Prime Casino who offer a diverse selection of games as well as Slingo who offer a premium Bingo experience.
Throughout its extensive game catalogue from top-tier developers, SkillOnNet ensures players enjoy a safe, engaging and entertaining environment. They continue to lead the market with its flexible platform, localise expertise and strategic partnerships to offer best-in-class casino entertainment.
The post The future of safer gambling: The power of advanced monitoring systems and data-driven strategies to monitor player safety appeared first on European Gaming Industry News.
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Room 8 Group partners with Pragma to strengthen online game development capabilities
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Room 8 Group, an end-to-end strategic partner in external game development, has announced a partnership with Pragma, a company providing tools that help studios build online games faster, connect with players, and grow their communities.
This partnership enables Room 8 Group to integrate Pragma Platform, the game industry’s leading backend solution for connected games. Pragma delivers a comprehensive suite of cross-platform services, including authentication, social, commerce, player data, matchmaking, and telemetry, empowering developers to manage every stage of a game’s lifecycle, from launch to live ops and growth.
Room 8 Group always takes a consultative approach to co-development – making every technical decision based on what brings the greatest value and efficiency to the client, rather than relying on predefined service offerings.
“We partner with leading technology providers to ensure our clients have access to the most effective solutions. Pragma’s platform brings clear benefits in scalability and player engagement, and we see real potential in implementing it within future projects.”
Anna Kozlova, CEO at Room 8 Group.
As online functionality and live services have become a part of many modern games, Room 8 Group continuously explores new tools that reduce time-consuming and costly custom development while preserving each game’s unique character.
“Room 8 Group’s deep technical expertise and proven ability to integrate our solutions across different client needs and technology stacks makes them an ideal partner for Pragma. Together, we’re enabling studios to deliver connected, high-quality gaming experiences faster, more efficiently, and at greater scale.”
Eden Chen, CEO at Pragma
Together, Pragma and Room 8 Group are building the infrastructure that helps studios ship faster, operate smarter, and deliver better player experiences.
The post Room 8 Group partners with Pragma to strengthen online game development capabilities appeared first on European Gaming Industry News.
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