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UKGC Publishes Data Showing How Gambling Behaviour Reacts to Current Environmental Factors in Britain
The UK Gambling Commission (UKGC) has published further data showing how gambling behaviour is reacting to current environmental factors in Great Britain.
The data, sourced from operators, reflects the period between March 2020 and December 2022, inclusive, and covers online and in-person gambling covering Licensed Betting Operators (LBOs) found on Britain’s high streets.
This release compares Quarter 3 (Q3) of the financial year 2022 to 2023, with Q3 of 2021 to 2022, looking at how the market has changed in comparative periods over a year.
The latest operator data shows:
- online total Gross Gambling Yield (GGY) in Q3 (October to December) was £1.2 billion, a decrease of 2% from Q3 the previous year. The overall number of total bets and or spins increased 8% year-on-year, whilst the average monthly active accounts increased 13%
- slots GGY increased 2% to £582 million between Q3 2021 to 2022 and Q3 2022 to 2023. The number of spins increased by 8%, while the average monthly active accounts increased 13% to 3.7 million per month year-on-year for the quarter
- the number of online slots sessions lasting longer than an hour increased 11% year-on-year for Q3 to top 9 million for the first time in this dataset. The number of total sessions increased by 21% in the equivalent time period, with 6.5% of all sessions lasting in excess of one hour during Q3, the lowest percentage recorded since starting to collect data in March 2020. The average session length decreased 2 minutes to 17 minutes year-on-year
- the number of customer interactions in Q3 decreased by 10% to 2.9 million compared to the same period last year, with the majority remaining automated in nature. The number of direct interactions undertaken by operators in this dataset has increased by 32% year-on-year
- LBO GGY increased 5% to £560 million between Q3 2021 to 2022 and Q3 2022 to 2023, while the number of total bets and spins increased 2% to 3.4 billion.
“We continue to expect vigilance from operators as consumers are impacted in different ways by the current economic environment. Many people will feel vulnerable as they face further uncertainty about their personal or financial circumstances,” UKGC said.
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Quantum continues expansion streak with two director-level new hires
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One of betting and gaming’s best-known customer acquisition and comparison businesses, Quantum, has announced the next steps in its ambitious growth plan by welcoming two new director-level appointees.
Joining the business are Dimitris Papamichael as commercial director and Luke Watkin as marketing director – both in newly created roles. They come in alongside a full C-suite and a full team of new tech hires that continues a recruitment drive which began in 2023 – and reflects Quantum’s rapid and consistent growth throughout the last five years.
Papamichael will be responsible for all revenue-generating activities across the business in a pivotal leadership role. He’ll shape Quantum’s commercial strategy as the company diversifies into new verticals while maintaining its strong position in the iGaming sector. He’ll also lead an expanding team of commercial and sales managers.
Watkin will lead the development and execution of the marketing strategy across all business verticals. As marketing director, he’ll be instrumental in shaping Quantum’s marketing vision, building scalable systems, and delivering commercial impact as it expands into new markets. Watkin will build and mentor a high-performing marketing team and is also tasked with driving further recruitment.
Speaking of the appointments and new strategic direction, CMO James McCarthy said: “It’s a pleasure to welcome Dimitris and Luke to Quantum during what is undoubtedly a really fascinating time in our growth. From cementing our relationship with some of iGaming’s biggest names to helping us expand into exciting new sectors, both of our new Directors will be integral to the continued success of the business.”
Papamichael said: “I’m thrilled to be joining Quantum at such an exciting stage of its incredible growth journey. The company has already achieved so much, and there’s huge potential ahead as we expand into new markets and sectors. I can’t wait to work with the exceptionally talented team here to seize the many opportunities ahead and drive the next phase of growth.”
Watkin said: “I am delighted to join a business with such a proven track record of excellence in its core markets, as well as highly ambitious plans for strategic expansion into new markets and territories. I am looking forward to contributing towards building on the exceptional progress the team has made to date, and accelerating that growth in the years ahead.”
This people news comes hot on the heels of the company’s exciting rebrand news of last week, moving toward the “quantum” in QiH Group” as well as redefining the business’ purpose and strategic direction.
The post Quantum continues expansion streak with two director-level new hires appeared first on European Gaming Industry News.
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FLY AWAY TO FORTUNE WITH ZITRO’S “RAINBOW BIRDS”
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The post FLY AWAY TO FORTUNE WITH ZITRO’S “RAINBOW BIRDS” appeared first on European Gaming Industry News.
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PHP13 MILLION UP FOR GRABS IN PAGCOR’S LINKED BINGO EVENT
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The post PHP13 MILLION UP FOR GRABS IN PAGCOR’S LINKED BINGO EVENT appeared first on European Gaming Industry News.
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