Uncategorized

IBAS Unveils New Plans to Become the First Gambling Ombudsman

Published

3 years ago

August 5, 2022

Niji Narayan

Reading Time: 2 minutes

The Independent Betting Adjudication Service (IBAS) has unveiled plans to become the new Gambling Ombudsman.

IBAS believes the long-awaited UK Government White Paper will call for the creation of a new Ombudsman, once released. IBAS claims it is the perfect candidate for the role, aiming to protect consumers from gambling harm while raising industry standards across the board.

The body already offers an alternative dispute resolution (ADR) service – as opposed to the Gambling Commission, which is the official route for resolving issues.

Per its bid to become the UK’s first Gambling Ombudsman, IBAS has outlined its aims and goals should it assume the position.

European Gaming Congress 2024 (Warsaw, Poland)

IBAS has called for its Ombudsman governance framework setting to be produced outside its remit; new and compulsory funding from the industry to ensure impartiality remains central to all gambling disputes; and a Fair Play Code – outlining the criteria for deciding complaints, including fairness terms & conditions for harmful gambling complaints.

“IBAS’s experience, expertise and commitment to independent decisions are unparalleled – having resolved over 85,000 gambling disputes. I welcome the creation of a new Ombudsman, but for this to work it needs to be run by an organisation that understands the sector and has a track record of helping and protecting consumers. An Ombudsman with additional resources, built on the foundations of IBAS is best placed to hit the ground running, protecting consumers, and raising industry standards through fair, consistent decision making and constructive dispute avoidance feedback,” Richard Hayler, Managing Director of IBAS, said.

“It’s an exciting time for the gambling industry. There is a real opportunity to enhance the service offered to gambling customers through a new Ombudsman. IBAS has been committed to providing an accessible, fair, and independent service to all gambling consumers. Our plan for a Gambling Ombudsman would make sure consumers are protected and avoid the backlog of complaints. On top of this, this plan provides a solution that works for Government, the Regulator, and the industry,” Andrew Fraser, Chairman of IBAS, said.

Uncategorized

Groove to Showcase Innovative iGaming Solutions at iGB L!VE 2025

Published

9 hours ago

June 30, 2025

Adrienn Sarkany

groove-to-showcase-innovative-igaming-solutions-at-igb-l!ve-2025

Reading Time: < 1 minute

Groove Technologies, a leading platform and game aggregator in the iGaming industry, will be exhibiting at iGB L!VE 2025 on July 2 and 3 at London’s ExCeL. The company will present its enterprise-grade platform, featuring a portfolio of 15,000+ games from over 150 top-tier providers, alongside its latest player engagement and analytics tools.

Giusy Campo, Groove’s newly appointed Business Development Director, will lead the company’s presence at the event, focusing on forging strategic partnerships and exploring new market opportunities.

“iGB L!VE represents a pivotal moment for the industry,” said Yahale Meltzer, Co-Founder and COO of Groove Technologies. “We’re bringing our most advanced platform yet with technology designed to simplify operations while delivering exceptional player experiences. This is where the future of iGaming takes shape.”

Groove’s modular platform combines seamless integration capabilities with real-time analytics, providing operators with the tools to enhance player engagement and drive growth. The company’s infrastructure is built for high-performance scalability, ensuring reliability for partners worldwide.

Rachel Tourgeman, Head of Partnerships, added: “With Groove’s technology and entertainment ecosystem, our partners can anticipate player needs and adapt quickly to an evolving market. True progress comes from meaningful partnerships.”

Groove’s presence at the event will showcase how operators can leverage its technology to reduce time-to-market, optimise player acquisition, and maximise revenue. The company will also host exclusive meetings to discuss custom integration solutions for operators targeting emerging and mature iGaming markets.

“Our goal is to help operators stay ahead of industry trends,” concluded new Business Development Director Giusy Campo, “I’m looking forward to connecting with industry leaders in London and exploring how we can collaborate to push boundaries in iGaming.”

The post Groove to Showcase Innovative iGaming Solutions at iGB L!VE 2025 appeared first on European Gaming Industry News.

Uncategorized

MGA Games presents Mina de Oro Bingo: Innovation and Branding Powering the Future of VideoBingo

Published

13 hours ago

June 30, 2025

Adrienn Sarkany

mga-games-presents-mina-de-oro-bingo:-innovation-and-branding-powering-the-future-of-videobingo

Reading Time: < 1 minute

MGA Games announces the launch of its new VideoBingo game, Mina de Oro Bingo, available starting June 30 in Spain and in international .com markets. This release brings the essence of the successful Mina de Oro slot saga to the bingo format, combining proven gameplay mechanics with a familiar setting that has been key in user retention.

This new game offers a complete experience with 4 cards, each with 3 lines and 5 columns, a drum with 60 balls from which 30 are drawn, and the possibility of accessing 14 extra balls with a wild card. It includes 16 winning patterns, 3 themed mini-games, a configurable progressive jackpot, and a top prize of up to 30.000€. The game is designed to perfectly match player preferences while also offering flexibility and performance for operators.

The launch of Mina de Oro Bingo is backed by the strong brand recognition that Mina de Oro has achieved as one of the most popular online casino games. This Bingo version capitalizes on that recognition, expanding its reach and attracting both loyal players and new audiences.

With this addition, MGA Games strengthens its leadership in the development of VideoBingo for both national and international markets, consolidating its position as a provider of unique and highly profitable content. Operators will benefit from an exclusive, market-tested product designed to deliver strong results from day one.

The post MGA Games presents Mina de Oro Bingo: Innovation and Branding Powering the Future of VideoBingo appeared first on European Gaming Industry News.

Uncategorized

Boomerang Partners invites guests of iGB L!VE London to take part in the Penalty Challenge

Published

13 hours ago

June 30, 2025

Adrienn Sarkany

boomerang-partners-invites-guests-of-igb-l!ve-london-to-take-part-in-the-penalty-challenge

Reading Time: 2 minutes

On July 2-3, Boomerang Partners will be at iGB L!VE London, and they’re inviting all attendees of this major iGaming event to stop by their booth, F50. It’s a special occasion as Boomerang celebrates the anniversary of their strategic partnership with AC Milan, one of the world’s top football clubs. To mark this milestone, they’ve set up an exciting Penalty Challenge with some fantastic prizes up for grabs.

What is a Penalty Challenge?

The Penalty Challenge is an exciting game where participants predict the outcome of a penalty kick. Simply guess whether a football player will score a goal or miss, and if you’re right, you’ll earn a chance to enter the prize raffle.

How to participate

Eager to test your luck? Just look for Boomerang Partners’ friendly promo team with tablets, or use the touchscreen at booth F50. Here’s what you need to do:

Click on the PLAY button.
Fill out the quick registration form with your Name, Email, and Category.
Once the football video loads, click on either the Score or Miss button.
If your guess is correct, you’ll receive a paper number – that’s your entry for the raffle.

If you don’t get lucky the first time, you can try again – there is no limit to the number of attempts.

Two raffles, two winners

Boomerang Partners will host two raffles during the Penalty Challenge. All holders of unique paper numbers will be eligible:

Day 1 (Offline Raffle): July 2, 4:00 PM at booth F50
Day 2 (Online Raffle): July 3, 4:00 PM at Boomerang Partners’ Instagram page

The winner for each raffle will be selected using a randomizer. If your number is drawn during the offline raffle but you’re not at Booth F50, a new winner will be chosen. The winner of the online raffle will be notified via email.

Why participate?

Participants in the Penalty Challenge can expect valuable prizes if they manage to win. The offline raffle winner on July 2 will receive two premium tickets to the AC Milan vs. Inter derby match, complete with pre-match service. The winner of the online raffle on July 3 will receive two tickets to an Italian Serie A or Coppa Italia game featuring AC Milan.

Visit the Boomerang Partners booth, F50, and take part in the Penalty Challenge for a shot at some fantastic prizes!

About Boomerang

Boomerang Partners is a rapidly growing global brand offering a wide range of services. Boomerang is the Official Regional Partner of AC Milan and collaborates with women’s football star and influencer Alisha Lehmann. In 2024, it launched the inaugural Golden Boomerang Awards 2024, the first annual global affiliate tournament. Six new products were launched by Boomerang in 2024, which contributed to an almost 1.5-fold increase in product users.

Boomerang’s portfolio contains 17+ brands offering affiliate and entertainment services across 40+ markets, with 24/7 multilingual support, in compliance with local regulations. These products provide personalized bonuses and 24/7 multilingual support.

The post Boomerang Partners invites guests of iGB L!VE London to take part in the Penalty Challenge appeared first on European Gaming Industry News.