Compliance Updates
Svenska Spel Relaunches Proxy Play Service

The Swedish gaming company Svenska Spel has reintroduced the proxy play service for its customers. The service will allow customers to nominate an individual to place bets or buy lottery tickets on their behalf.
“It is for people such as the elderly who cannot get to play directly through an agent. We removed this ability some years ago and received many letters expressing sadness that it was no longer available. But with gaming terminals now offering far more secure verification of ID, we can reintroduce it,” Carolina Swaffer, Head of Retail and Customer Service at Svenska Spel, said.
To gamble via a proxy, the customer must fill out a form that names an individual to place a bet or buy a ticket on their behalf. This form can be obtained from the country’s gambling regulator Spelinspektionen.
“We have been working on this feature for some time, but now in connection with the Coronavirus (Covid-19) crisis, we made rapid progress to get it in place. With so many people in quarantine, we have to [find a way to] help. It is clear that our older customers should be able to continue playing their favourite games as they are used to, without having put themselves at risk,” Swaffer said.
Compliance Updates
Vixio Launches Vixio Workspace: A Transformative Regulatory Management Tool

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New Tool Turns Vixioâs Regulatory Intelligence Into Auditable, Actionable Steps
Vixio, a leading provider of regulatory intelligence solutions, is excited to announce the launch of Vixio Workspace, a new regulatory management tool designed by compliance professionals, for compliance professionals. Vixio Workspace introduces a new intuitive workflow capability into Vixioâs regulatory intelligence platform, helping to transform Vixioâs world-class regulatory intelligence into actionable steps.
Compliance teams currently face multiple challenges when managing actions from regulatory change. Hours are spent juggling multiple disparate systems, from spreadsheets to emails and project management tools. This can cause errors and team misalignment between already siloed departments, meaning teams may miss actions or critical regulatory updates.
The average compliance professional spends 70% of their time, and in some sectors up to 95% of their time, on reactionary administrative tasks rather than strategic guidance. Furthermore, with 85% of compliance leaders reporting that compliance requirements have become more complex in the past three years, and 77% reporting that compliance complexity has negatively affected company growth drivers, now, more than ever, compliance teams need a solution to bring calm to the chaos of compliance complexity.
Vixio Workspace aims to address the challenges faced by compliance teams by fusing regulatory intelligence and workflow capability together, which means teams will never miss action items from critical regulatory updates.
âAfter two decades of providing comprehensive regulatory intelligence, weâre excited to add to Vixioâs core offering by turning that intelligence into action,â Mike Woolfrey, CEO of Vixio, said, âWeâve spent hours listening to our customersâ compliance challenges and designed Vixio Workspace so that users can see global regulatory updates, track their progress to implementation, and document everything for easier attestation, rather than using siloed systems that can slow that process down. With Vixio Workspace, complexity in compliance doesnât have to mean complicated.âÂ
Vixio Workspaceâs streamlined platform combines regulatory intelligence with task management, eliminating the need for cumbersome copy/paste processes and tracking with spreadsheets. Furthermore, unlike other compliance SaaS software, Vixio Workspace doesnât require any IT integration, allowing instantaneous adoption.
This new feature is available now and enhances Vixioâs existing RegTech platform, which provides essential regulatory intelligence to navigate the complex regulatory landscape.
Key features of Vixio Workspace include:
- World-class regulatory intelligence: Regulatory intelligence with unparalleled precision â precision is achieved through AI capability and a global team of expert regulatory analysts
- Checklists: Use checklists, integrated with precision-driven regulatory intelligence, as a single source of truth to action and track compliance initiatives
- Real-time dashboard: A single panoramic view of everything in one place, and real-time status of tasks and projects
- Task management: Create and allocate tasks in seconds with the ability to manage compliance team priorities
- Real-time data: This can be used for risk/compliance committees and meetings
- Attestation: A single repository to capture attestation across the business for multiple compliance use cases
- Chat function: Speeds up communication within compliance teams and the wider business
- User management: Role-based user management and permissions for security and audibility
- Audit trail: A digital audit trail which tracks discussions between collaborators and minimises the need for confusing email trails
- Easy file uploads: Use for evidence submission and Vixio Workspace as a single repository for supporting documents
Vixio will host an official launch event for Vixio Workspace at The Haymarket Hotel in London on April 29th at 3 PM, where attendees will be among the first to see the tool in action.
Todayâs launch underscores Vixioâs commitment to collaborating with clients to implement innovative solutions that address pressing compliance challenges.
The post Vixio Launches Vixio Workspace: A Transformative Regulatory Management Tool appeared first on European Gaming Industry News.
Africa
Association of Gaming Operators in Kenya Announces New Regulations

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The Association of Gaming Operators in Kenya (AGOK) in partnership with government agencies, regulators and civil society are spearheading a set of proactive initiatives designed to shape the future of the gaming industry and protect innocent Kenyans from addiction to gaming.
In a press release, the Association says nationwide awareness campaigns promoting informed, mindful participation in gaming will be carried out across the country.
Advocacy for tools such as time-out mechanisms, betting and deposit limits will be put in place to ensure a healthy and controlled gaming behaviour among Kenyans.
âThe gaming industry in Kenya continues to evolve rapidly, creating opportunities for economic growth, digital innovation, and employment. However, with this growth comes a heightened responsibility to safeguard the welfare of players, particularly young people and vulnerable populations,â the statement by AGOKâs board reads in part.
âAGOK acknowledges the complex challenges associated with gaming, particularly around mental health, addiction prevention, and ethical standards. These are global concerns which members of AGOK take seriously. They are at the forefront of our agenda.â
The Association furthers contends that all its members operate under a âshared code of conductâ rooted in principles of fairness, transparency and social responsibility.
Among meaningful steps it says it has taken to prevent exploitation and minimise harm include putting into place advanced age-verification systems to block underage access, self exclusion tools that provide options for and permanent restrictions to gaming activities and round-the clock toll free helplines that offer confidential mental health and addiction support.
The regulatory measures comes amid calls to regulate the sector following increase in cases of mental health and some suicide cases attributed to betting.
The post Association of Gaming Operators in Kenya Announces New Regulations appeared first on European Gaming Industry News.
Compliance Updates
Sumsub Maintains Compliance with iBeta Standards

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Sumsub announced that its Liveness solution has successfully passed iBeta Quality Assurance testing in line with the ISO/IEC 30107-3 standard. The evaluation, conducted on both Android and iOS platforms, confirms the solutionâs compliance with Level 2 of the Biometric Presentation Attack Detection (PAD) Standardâthe solution showed zero mistakes during testing, validating Sumsubâs technology as capable of resisting sophisticated spoofing attempts.
Sumsubâs Liveness solution is designed to detect deepfakes and prevent biometric fraud using advanced in-house AI models. With deepfakes growing 4x year-over-year and now accounting for 7% of all fraud cases, according to the companyâs 2024 Identity Fraud Report, robust anti-spoofing technology is critical for safeguarding businesses and users alike. By integrating AI-driven detection tools, Sumsub helps organizations stay ahead of emerging threats and maintain trust throughout the user verification process.
âiBeta Level 2 testing reflects our commitment to trust, quality, and staying ahead of fraud trends. The industry is facing a rise in attack sophistication and scale, and itâs essential that our solutions continue meeting the highest standards. Routine third-party testing like this ensures weâre prepared for these evolving threats,â Vyacheslav Zholudev, CTO and co-founder of Sumsub, said.
The post Sumsub Maintains Compliance with iBeta Standards appeared first on European Gaming Industry News.
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