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KSA: Monitoring report autumn 2025: turnaround in market development, concerns about illegal share

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The growth of the legal online gambling market appears to be stagnating, but the illegal market continues to grow. This turnaround in the legal market is partly due to the positive effects of measures introduced a year ago to protect players. This is according to the Dutch Gaming Authority (Ksa) in its autumn 2025 monitoring report. Although the number of players is still increasing, the gross gaming result (GSR) of the legal market is lagging behind.

The gross gaming result (GSR, stakes minus prizes paid out) for the first half of 2025 is €600 million. Six months earlier, it was 16% higher, at €697 million. This is partly due to the introduction of new rules to better protect players, which also include a deposit limit.

Number of players and accounts

The number of accounts played on a monthly basis has increased: in the second half of 2024, this averaged 1.18 million accounts. In the first half of 2025, this number rose to 1.29 million. On average, 7.1% of the accounts are new. More new accounts are likely being created because, with the implementation of the new rules at the end of 2024, players will be able to deposit less per account monthly without sharing their income data with the provider.

A player can have multiple accounts, so the number of accounts doesn’t equal the number of people gambling. It’s estimated that in the first six months of 2025, there were 839,000 active players with legal providers. This means that 5.7% of the adult population gambled legally online during those months. That’s slightly more than the previous six months, when that percentage was 5.4%.

Loss

The average player’s monthly losses have decreased substantially since the implementation of the protective measures. While the average loss per player was €146 per month at the end of 2024, it has dropped to €119 per month by the beginning of 2025. This takes into account the fact that players play with multiple providers and may not be active every month.

Young adults (ages 18 to 24) played with 23 percent of the accounts used in the first half of 2025. This is relatively high, as they represent only 9.3% of the adult population. They do lose less money per account on average than adult players, namely €37 per month compared to €78 for adults. Compared to the total player population, young adults also engage in relatively more sports betting.

Illegal market

The channeling in terms of players (the percentage of people gambling with legal providers) is stable: approximately 94% gamble exclusively legally. The channeling in terms of BSR (the amount of total gambled money going to illegal providers) has shown a slight downward trend that continued in the first half of 2025: from 51% at the end of 2024 to 49% at the beginning of 2025. This downward trend may be explained by players shifting to illegal offerings due to the new player protection regulations, where these perceived restrictive rules do not apply. The Ksa considers this a worrying development, as players in the illegal market are much less well protected.

 

Source: kansspelautoriteit.nl

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Australia

SkyCity Announces Renewal of Queenstown Casino Licence

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SkyCity Entertainment Group Limited confirmed that the New Zealand Gambling Commission has granted SkyCity Queenstown Limited with a renewal of its casino venue licence for a further 15 years from 7 December 2025, pursuant to section 134 of the Gambling Act 2003.

SkyCity Chief Executive Officer, Jason Walbridge, said: “We’re delighted with this outcome. We look forward to continuing to play our part in Queenstown’s fantastic range of entertainment for both locals and visitors.”

The post SkyCity Announces Renewal of Queenstown Casino Licence appeared first on European Gaming Industry News.

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Betsson Group

Betsson Group Shortlisted at the Global Regulatory Awards 2025

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Betsson Group has been shortlisted for “Legal Team of the Year” at the upcoming Global Regulatory Awards 2025 (GRAs), while its General Counsel, Corinne Valletta, has been nominated for “Chief Compliance Officer of the Year.”

Organised by Vixio Regulatory Intelligence, the Global Regulatory Awards celebrate excellence across the compliance and responsible gambling sectors, recognising individuals and teams who continuously raise industry standards and champion best practices.

These accolades testify to Betsson’s commitment to raising standards in compliance to ensure a safe and stable business.

The post Betsson Group Shortlisted at the Global Regulatory Awards 2025 appeared first on European Gaming Industry News.

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Andrew Rhodes

UK Gambling Commission Concludes Four-part Series on Illegal Online Gambling

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The UK Gambling Commission has published the fourth and final report in its series exploring the complex and evolving issue of illegal online gambling.

The series — launched earlier this year — set out to improve understanding of consumer engagement with illegal online gambling, the risks it poses and the actions being taken to disrupt it.

Over the past months, the Commission has published three reports examining:

Part 1: Consumer awareness, drivers and motivations

Part 2: Consumer engagement and trends

Part 3: Disruption of illegal online gambling

This report — “Estimating the size of the illegal online gambling market” — explores the challenges of quantifying an activity that is, by its nature, hidden.

Understanding the challenge

The report highlights that while measuring the scale of the illegal online gambling market is essential for effective enforcement and policy-making, doing so presents significant methodological challenges. Reliable data is limited, and assumptions are often required to fill gaps — meaning that confidence in any single estimate is inherently constrained.

The Commission draws parallels with other areas of illicit activity, such as the trade in illegal tobacco, where government departments face similar difficulties estimating financial impact.

Building on progress

Although no single estimate of market size has been published, the Commission’s work to date has built a stronger evidence base and clearer understanding of both consumer behaviour and illegal operator tactics.

The series has found that:

• consumer motivations to use illegal sites are varied — there is no single driver of engagement

• some consumers are unaware that they are gambling illegally, highlighting the need for greater public awareness

• not all activity in the illegal market represents a direct loss to the regulated sector, as some consumers are self-excluded or otherwise unable to gamble legally

• there is currently no evidence of sustained growth in engagement with illegal websites where data has been collected

• a range of disruption and enforcement tactics are being deployed, supported by cross-industry and international collaboration.

A shared responsibility

The Commission emphasises that tackling illegal gambling requires a coordinated response. Efforts to measure, monitor and disrupt the illegal market will depend on continued collaboration across government, industry, digital platforms and financial services.

Chief Executive, Andrew Rhodes said: “Illegal online gambling remains a serious threat to consumers and to the integrity of the regulated market.

“While measuring the full scale of the problem is complex, our understanding is growing — and so too is our ability to disrupt illegal operators.

“Our independent research has strengthened the evidence base, improved transparency, and underlined that progress depends on a collective effort across sectors.”

Next steps

Although this marks the end of the current series, the Commission will continue its programme of research, data collection and enforcement activity.

The post UK Gambling Commission Concludes Four-part Series on Illegal Online Gambling appeared first on European Gaming Industry News.

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