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Compliance Updates

Vixio Announces Expansion of Infosecurity Requirements in Groundbreaking Technical Compliance Tool

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Vixio is the only provider in the industry with this unique, centralised information security for technical compliance

Vixio, a leading provider of regulatory intelligence solutions, is proud to announce that it has expanded its groundbreaking Technical Compliance Tool to cover over 80 different information security requirements in two dozen leading regulated jurisdictions worldwide.

The Technical Compliance Tool is the first of its kind to offer a one-stop solution for navigating technical requirements for gambling operators and suppliers and the addition of information security requirements now allows users to compare infosec standards globally to help maintain compliance and prepare for expansion to additional jurisdictions.

“We are delighted with the uptake in our powerful Technical Compliance Tool since it was launched at an industry event in London in September,” explains James Kilsby, Chief Analyst, Vixio. “Feedback from clients has reaffirmed our view that technical compliance is a diverse and increasingly challenging area within the online gambling industry. We are very proud to expand our product to support operators and suppliers as they position themselves to meet critical infosec compliance requirements on a multi-jurisdictional basis.” 

The expansion to include information security compliance takes it a step further at a critical time; amid heightened concerns about cybersecurity, gambling regulators are increasingly setting highly detailed requirements designed to ensure the technical security of online gaming platforms and the third-party systems that are integrated with them.

“For operators and suppliers alike, not only is fully understanding these often diverging information security requirements across multiple jurisdictions fundamental from a compliance perspective, it is also a critical part of evaluating new market entry due to the upfront and ongoing costs involved in meeting specific rules related to testing, assessments, audits and certification,” explains Roger Cowin, Technical Compliance Specialist, Vixio. 

Using the same intuitive functionality and thorough methodology applied to the Technical Compliance Tool’s coverage for online casino games, the expanded tool pulls in information from nearly forty thousand data points, allowing users to:

  • Compare infosec requirements across multiple regulated markets to evaluate where common standards are in place, and where there are key divergences that operators and suppliers will need to address.
  • Map out a multijurisdictional for penetration and vulnerability assessments, audits, security testing and certifications, providing full visibility into the infosec-related costs of entering new markets.
  • Understand which global standards (ISO, PCI-DSS, NIST etc) serve as the bedrock for infosec requirements in specific jurisdictions.
  • Evaluate infosec rules that apply to integrations between online gaming platforms and various third-party service providers.
  • Efficiently analyse key requirements for system and data security, backup and recovery, remote access, change management and more.

Available jurisdictions for information security requirements in the Technical Compliance Tool include the following jurisdictions: Alderney, Brazil, Buenos Aires Province, Buenos Aires City, Colombia, Connecticut, Denmark, Germany, Greece, Isle of Man, Italy, Malta, Michigan, Netherlands, New Jersey, Ontario, Pennsylvania, Peru, Portugal, Romania, Spain, Sweden, Switzerland, and the UK.

The post Vixio Announces Expansion of Infosecurity Requirements in Groundbreaking Technical Compliance Tool appeared first on European Gaming Industry News.

Australia

Crown Melbourne Fined for Exclusion Breach

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Crown Melbourne has been fined $100,000 by the Victorian Gambling and Casino Control Commission (VGCCC) for allowing an excluded individual to gamble for nearly 15 hours.

VGCCC CEO Suzy Neilan said the incident underscores the need for safeguards to protect vulnerable individuals.

“Exclusion is a critical harm minimisation tool. It enables a clear barrier between an individual and the gambling environment especially during moments of vulnerability,” Ms Neilan said.

The breach occurred on the evening of 31 October 2024, when the person (who for welfare concerns was excluded by Crown in August 2024) entered Crown Melbourne and gambled continuously for 14 hours and 40 minutes. The person was not approached by a Crown PlaySafe attendant or any other employee during this period.

“For nearly 15 hours, the person was able to gamble continuously without taking a break, interacting with staff, or being identified by Crown’s surveillance systems. Crown staff only became aware of the breach after being alerted by a VGCCC inspector,” Ms Neilan said.

Ms Neilan acknowledged the individual had made efforts to conceal their identity but said the incident indicates that the implemented measures have not sufficiently mitigated potential shortcomings in Crown’s systems and controls in policing the presence of an excluded person.

Crown assisted the VGCCC with this investigation and has implemented further controls in the last 12 months, including reconfiguring gaming floor entrances, reviewing the location of facial recognition cameras and continuous training for entry point officers.

“This incident highlights the challenges of enforcing exclusions, but also the importance of continuous improvement and vigilance. Crown Melbourne must ensure that its procedures are constantly assessed so that the likelihood of an excluded person entering the casino is minimal,” Ms Neilan said.

The post Crown Melbourne Fined for Exclusion Breach appeared first on European Gaming Industry News.

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Compliance Updates

Stake joins ESIC as official anti-corruption partner

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The Esports Integrity Commission (ESIC) is pleased to announce that Stake has joined as an Official Tier 1 Anti-Corruption Partner.

As a global entertainment and technology brand, Stake’s collaboration with ESIC underscores a shared commitment to strengthening integrity frameworks and supporting fair competition across the esports ecosystem.

ESIC’s Anti-Corruption Supporter program brings together key industry stakeholders who contribute directly to the detection, analysis, and investigation of suspicious betting activity. Through data sharing, operational cooperation, and collaborative monitoring, the program enhances ESIC’s capacity to identify and address potential issues in real time.

As part of Stake’s Anti-Corruption Partner role, Stake will contribute to ESIC’s integrity monitoring network, helping advance the Commission’s efforts to ensure transparency, accountability, and sustainability within the global esports industry. This collaboration reinforces both organisations’ commitment to safeguarding the credibility and long-term development of competitive gaming worldwide.

Stephen Hanna, CEO of ESIC, commented: “The addition of Stake to ESIC’s Anti-Corruption Supporter network reinforces the sentiment that integrity is a shared responsibility. ESIC’s Anti-Corruption Supporter program relies on the active collaboration of partners like Stake, whose operational insights contribute directly to our ability to identify and mitigate integrity threats. Together, we are building a stronger foundation of trust and accountability that supports the sustainable growth of esports worldwide.”

Jarrod Febbraio, Director of Stake, commented: “This partnership formalizes Stake’s commitment to protecting integrity and transparency across the global esports ecosystem. As the world’s leading online-first betting operator, supporting the industry is central to our strategy and our scale makes this collaboration with ESIC essential to safeguarding its integrity. Together, we’re ensuring the ecosystem remains fair, transparent, and trusted by fans and participants worldwide.”

The post Stake joins ESIC as official anti-corruption partner appeared first on European Gaming Industry News.

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Compliance Updates

Corinne Valletta Wins Chief Compliance Officer of the Year at the Global Regulatory Awards 2025

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At the Global Regulatory Awards 2025 (GRAs), Betsson Group’s General Counsel, Corinne Valletta, was named Chief Compliance Officer of the Year. The award was accepted on her behalf by Betsson Group’s Deputy General Counsel, Dario Evangelista.

Since joining Betsson Group in May 2017, Corinne has played a pivotal role in navigating the complex and constantly evolving regulatory landscape of online gaming. Her strategic leadership has guided Betsson through significant regulatory challenges while supporting the successful expansion of Betsson’s operations into several new jurisdictions.

Corinne has also been a strong advocate for policies that elevate industry-wide standards of operational excellence, protect players and achieve compliance while ensuring the continued relevance of the brands in the commercial space.

Organised by Vixio Regulatory Intelligence, the Global Regulatory Awards recognise excellence across the compliance and responsible gambling sectors, highlighting the individuals and teams who drive progress and uphold best practices in the industry.

This nomination and prestigious award reaffirm Betsson Group’s ongoing dedication to strengthening compliance, ensuring a safe, transparent and trustworthy business.

The post Corinne Valletta Wins Chief Compliance Officer of the Year at the Global Regulatory Awards 2025 appeared first on European Gaming Industry News.

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