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The Critical Importance of On-Premise Software Installation in the Gaming Industry: Navigating Risks of Cloud Service Withdrawals

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The gaming industry is at a pivotal crossroads where data security and operational reliability are more critical than ever. As casinos increasingly leverage advanced software to enhance operations and guest experiences, the decision between cloud-based and on-premise solutions becomes paramount. Quick Custom Intelligence (QCI) advocates strongly for on-premise installations, not just for enhanced data protection but also to navigate the growing trend of cloud service providers and major businesses withdrawing support from gaming companies.

Many cloud providers and businesses, including major banks, have recently made decisions not to support gaming companies. This unsettling trend means that after substantial investments in cloud systems, the operators risk having these essential services abruptly withdrawn. Andrew Cardno, CTO of QCI, shares a personal experience: “One of our banks informed us they would not extend our business because we work with casinos. Fortunately, we had other banking options, but this highlights a significant risk for the industry.”

The inconsistency of support from cloud vendors poses a critical question: Is that the kind of vendor relationship gaming companies want? “I’ve sometimes heard of cloud vendors saying they will make an exception,” Cardno continues. “But will you get the best service? Will you have a dedicated team that understands your business, or will you constantly be educating people on why the gaming industry is different? More importantly, does this action help the industry?”

By choosing on-premise solutions, casinos retain full control over their data and operations, eliminating the risk of sudden service withdrawals. This control is vital in an industry where data breaches or service interruptions can lead to significant financial and reputational damage.

A representative from a leading casino, who wishes to remain anonymous, echoed this sentiment: “When evaluating the risks, it was clear that keeping our data on-premise offered the best protection and stability. We avoid the uncertainties associated with cloud providers who may not fully support our industry.”

QCI’s commitment to protecting the casino industry’s data ensures that its on-premise solutions provide unmatched security, reliability, and control. For any casino looking to prioritize security and minimize exposure to cloud-based risks—including the risk of service withdrawal—on-premise installation is the clear choice.

gaming industry

Zitro Achieves Scope 2 Emissions Neutrality Across its Facilities in Spain

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Zitro has announced that all its facilities in Spain where it manages energy consumption are now powered by 100% renewable energy sources, achieving Scope 2 carbon emissions neutrality. This milestone marks a key step forward in the company’s ESG (Environmental, Social, and Governance) commitments.

Scope 2 emissions refer to indirect emissions generated by electricity purchased and consumed by an organisation and represent a primary source of environmental impact in the industrial sector.

This achievement ensures that electricity consumption across all Zitro facilities in Spain is certified through Guarantees of Origin (GoOs) under the market-based method—the European standard that ensures that, for every kilowatt-hour consumed, an equivalent amount is generated from renewable sources and fed into the grid.

Zitro Factory now joins Zitro Laboratory and Zitro International as operations powered by 100% certified renewable energy, completing a milestone that spans the company’s entire footprint in Spain.

With this achievement, Zitro reinforces its commitment to sustainability and environmental responsibility, further strengthening its position as a leader in the gaming industry.

The post Zitro Achieves Scope 2 Emissions Neutrality Across its Facilities in Spain appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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ESG standards

Zitro Expands its Campus in Barcelona with a Second Building

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Zitro has announced the expansion of its campus in Barcelona with the addition of a second building, a state-of-the-art facility that significantly boosts the company’s production capacity and strengthens its position as a leading innovator in the gaming industry.

Located within the same business park, the two buildings now form a unified Technological Campus spanning 18,000 square meters. This hub currently brings together more than 700 professionals and operates through internal studios, where multidisciplinary teams work side by side across all stages of product creation—from initial concept to distribution—with the workforce set to grow to 1000 employees by the end of the year.

The Barcelona campus works in coordination with Zitro’s second Technology Campus in Bangalore, India, which has seen a 30% increase in its workforce over the past year. Together, these campuses form a truly global development and manufacturing network, reinforcing Zitro’s presence in more than 52 countries and its ability to meet international demand with the highest quality standards.

“This is more than just a new building, it’s a statement about where Zitro is headed. We’re scaling up to meet demand, yes, but we’re also creating the space to dream bigger, innovate faster, and deliver experiences that truly resonate with operators and players everywhere. Most importantly, this expansion aligns with our strategic vision for continued innovation and global market leadership,” said Johnny Ortiz, Founder of Zitro.

The new facility features modern warehousing systems, optimised production workflows and advanced logistics infrastructure, all while meeting the highest ESG standards, ensuring a sustainable, energy-efficient environment that reflects the company’s commitment to environmental responsibility and employee well-being.

With this expansion now fully operational, the company has established the infrastructure foundation necessary to support its ambitious growth trajectory and commitment to delivering premium gaming experiences worldwide.

The post Zitro Expands its Campus in Barcelona with a Second Building appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Acquisitions/Merger

Pavilion Payments Reaches Agreement to Acquire DiTRONICS Financial Services

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Pavilion Payments, a leading provider of omnichannel payment solutions for the gaming industry, announced it has entered into an agreement to acquire certain payments and automation contracts and technology assets of DiTRONICS Financial Services.

This transaction would provide Pavilion with several key additions to its innovative suite of payments and automation products for the broader brick-and-mortar industry, as well as expanded access to the route, restricted, charitable, and historical horse racing (HHR) markets.

This aligns with Pavilion’s commitment to improving its core servicesAcquisitions/Merger and strengthening its competitive position within the gaming industry. The completed transaction would build on the acquisition of the CasinoSoft Title 31/AML platform and the vertical integration of Pavilion’s payments and automation stack.

“I have the utmost respect for George and the amazing business he’s built over the past 25 years. This represents an opportunity for us to strengthen our platform, and I am looking forward to delighting our existing install base with better automation products and the opportunity for our leading-edge cashless products to thrive in these underserved markets,” said Diallo Gordon, Chief Executive Officer of Pavilion Payments.

“We’re excited about seeing this transaction through and the value it brings through a stronger product portfolio and continued service for DiTRONICS customers—and ultimately, our own. We see strong alignment between our teams, and we believe this transaction will further position us as a thought leader in the payments and automation space while creating meaningful added value for customers,” said Alyssa Beaver, Senior Vice President of Sales at Pavilion Payments.

“We have put 25 years into building DiTRONICS and its suite of products. We are extremely pleased to take this next step with the Pavilion Payments team and afford our customers the benefits of access to Pavilion’s gaming industry-leading payments solutions,” said George Vasilakos, founder and principal owner of DiTRONICS Financial Services.

The post Pavilion Payments Reaches Agreement to Acquire DiTRONICS Financial Services appeared first on Americas iGaming & Sports Betting News.

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