gaming industry
The Critical Importance of On-Premise Software Installation in the Gaming Industry: Navigating Risks of Cloud Service Withdrawals

The gaming industry is at a pivotal crossroads where data security and operational reliability are more critical than ever. As casinos increasingly leverage advanced software to enhance operations and guest experiences, the decision between cloud-based and on-premise solutions becomes paramount. Quick Custom Intelligence (QCI) advocates strongly for on-premise installations, not just for enhanced data protection but also to navigate the growing trend of cloud service providers and major businesses withdrawing support from gaming companies.
Many cloud providers and businesses, including major banks, have recently made decisions not to support gaming companies. This unsettling trend means that after substantial investments in cloud systems, the operators risk having these essential services abruptly withdrawn. Andrew Cardno, CTO of QCI, shares a personal experience: âOne of our banks informed us they would not extend our business because we work with casinos. Fortunately, we had other banking options, but this highlights a significant risk for the industry.â
The inconsistency of support from cloud vendors poses a critical question: Is that the kind of vendor relationship gaming companies want? âIâve sometimes heard of cloud vendors saying they will make an exception,â Cardno continues. âBut will you get the best service? Will you have a dedicated team that understands your business, or will you constantly be educating people on why the gaming industry is different? More importantly, does this action help the industry?â
By choosing on-premise solutions, casinos retain full control over their data and operations, eliminating the risk of sudden service withdrawals. This control is vital in an industry where data breaches or service interruptions can lead to significant financial and reputational damage.
A representative from a leading casino, who wishes to remain anonymous, echoed this sentiment: âWhen evaluating the risks, it was clear that keeping our data on-premise offered the best protection and stability. We avoid the uncertainties associated with cloud providers who may not fully support our industry.â
QCIâs commitment to protecting the casino industryâs data ensures that its on-premise solutions provide unmatched security, reliability, and control. For any casino looking to prioritize security and minimize exposure to cloud-based risksâincluding the risk of service withdrawalâon-premise installation is the clear choice.
AWARE Inc
SCCG Expands Partnership with AWARE

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SCCG Management has announced an expanded partnership with AWARE Inc., a global leader in biometric verification software. Under this new agreement, SCCG becomes a preferred reseller for AWAREâs biometric and identity verification solutions within the global gaming industry.
AWAREâs advanced biometric technology offers a future-proof solution for iGaming and gambling platformsâempowering operators to ensure compliance, prevent fraud, and protect players, all while delivering a seamless and secure user experience. With growing regulatory scrutiny and rising demand for frictionless onboarding, AWAREâs adaptive biometrics provide a scalable and trusted identity framework for modern gaming environments.
Stephen Crystal, Founder & CEO of SCCG Management, said: âThis partnership allows us to give gaming operators access to the most advanced identity technology available. AWAREâs biometrics are not only powerful and compliantâtheyâre designed for real-world implementation across global gaming platforms. Itâs a game-changer for operators focused on long-term success.â
AWAREâs technology supports a range of mission-critical functions including age and ID verification, multi-factor authentication, and ongoing fraud prevention. Operators can deploy these tools to streamline KYC processes while maintaining rigorous regulatory standards across jurisdictions.
In addition to biometric verification, AWAREâs full suite includes complementary solutions such as document authentication and geolocationâfurther strengthening the integrity of gaming platforms operating in a diverse and evolving compliance landscape.
Through this preferred reseller agreement, SCCG will work closely with operators to implement AWAREâs tools across sports betting, iGaming, social casino, sweepstakes, tribal, and regulated gaming marketsâbridging technology and compliance with a player-first approach.
The post SCCG Expands Partnership with AWARE appeared first on Gaming and Gambling Industry in the Americas.
Ernie Stevens Jr
Ernie Stevens Jr. Re-elected as Chairman of Indian Gaming Association

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Ernie Stevens Jr. has been re-elected for his 13th term as Chairman of the Indian Gaming Association (IGA). Running unopposed, he received unanimous support from tribal leadership, reinforcing their confidence in his leadership.
Stevens said: âFrom day one of my Chairmanship, my commitment has been unwavering â my work is my campaign, always inspired and guided by our tribal leadership. For 24 years, I have remained steadfast, and I will not unpack my bags for the next two years either. Together, we will vigorously advance our proactive agenda and stand ready to unite Indian Country to defend tribal sovereignty at all costs. I promised each of you that I would dedicate myself fully â morning, noon, and night â to champion our interests in tribal government gaming. I am honored to be your messenger, amplifying the voices of our elected tribal officials, and I will carry your message with pride and purpose.â
During his tenure, Indian gaming revenues have soared from $11 billion in 2000 to over $49.1 billion in 2024, solidifying tribal government gaming as the largest segment of the gaming industry in the US.
The post Ernie Stevens Jr. Re-elected as Chairman of Indian Gaming Association appeared first on Gaming and Gambling Industry in the Americas.
gaming industry
SUZOHAPP Appoints Jim Kirner as New Sales Director for North America

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SUZOHAPP has announced the appointment of Jim Kirner as its new Sales Director for North America.
With over 20 years of experience in the gaming industry, Jim brings a wealth of expertise to his role and will be pivotal in driving SUZOHAPPâs sales and product strategies across the region.
Throughout his career, Jim has been instrumental in driving transformational changes in the gaming sector, helping companies innovate and enhance the player experience. In the past, he directly worked on driving the adoption of Ticket-In, Ticket-Out (TITO) systems from the ground up and he played a critical role in the development of bonusing software solutions, as well as strategic accounts initiatives. His extensive experience spans a wide range of gaming sectors, including electronic table games, cash access services, ticket redemption kiosks, and slot machine sales at both the property and corporate levels. Prior to joining SUZOHAPP, Jim held key leadership positions at IGT, DiTRONICS, Interblock, and Aruze Gaming Global.
âIâm excited to join SUZOHAPP and leverage my experience to help drive growth and innovation across North America. Our industry is evolving rapidly, and I look forward to working closely with our talented team to deliver cutting-edge solutions that meet the evolving needs of our customers while enhancing the gaming experience for players everywhere,â said Jim Kirner.
âJimâs extensive background and in-depth understanding of SUZOHAPPâs customer base will be invaluable in refining our sales and product strategy. We are confident that his leadership and industry knowledge will be crucial to our continued success in North America, and we look forward to his contributions in strengthening relationships with customers and partners across the region,â said Geoff Mc Dowell, President of SUZOHAPP.
The post SUZOHAPP Appoints Jim Kirner as New Sales Director for North America appeared first on Gaming and Gambling Industry in the Americas.
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