HIPTHER, organizer of the European Gaming Congress (EGC) and other renowned GameTech boutique conferences, is thrilled to announce the triumphant success of EGC 2024 and the exciting news of the conference’s return to Warsaw in 2025.

Building on the momentum from its 2023 edition, European Gaming Congress 2024 expanded its program into a multi-faceted, 2-day agenda packed with learning and networking opportunities. Attendance more than doubled to nearly 200 delegates, and all exhibitor spaces sold out.

EGC 2024 brought together the vibrant Polish iGaming market and the broader European GameTech industry for a series of insightful panels, unique networking opportunities, and unforgettable moments. The event educated and connected delegates in a meaningful and constructive way.

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Distinguished experts from iGaming, Compliance, Technology, Blockchain, Fintech, Marketing, and Human Capital Management took the stage, offering invaluable insights and hosting workshops on the latest trends and strategies for business growth and success.

In an innovative move to validate expertise and reward continuous learning, all attendees were awarded a Certificate of Professional Distinction for their successful participation in the European Gaming Congress 2024.

One of the event’s highlights was the prestigious European iGaming Excellence Awards 2024, celebrating the best companies and brightest professionals in the European iGaming industry, as voted by their peers. And the winners are:

🏆 𝐁𝐞𝐬𝐭 𝐢𝐆𝐚𝐦𝐢𝐧𝐠 𝐒𝐮𝐩𝐩𝐥𝐢𝐞𝐫 𝐢𝐧 𝟐𝟎𝟐𝟒: Promatic Group

🏆 𝐁𝐞𝐬𝐭 𝐓𝐞𝐬𝐭𝐢𝐧𝐠 𝐋𝐚𝐛𝐨𝐫𝐚𝐭𝐨𝐫𝐲 𝐢𝐧 𝟐𝟎𝟐𝟒: Gaming Laboratories International, LLC

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🏆 𝐁𝐞𝐬𝐭 𝐏𝐚𝐲𝐦𝐞𝐧𝐭 𝐏𝐫𝐨𝐯𝐢𝐝𝐞𝐫 𝐢𝐧 𝟐𝟎𝟐𝟒: CoinsPaid

🏆 𝐁𝐞𝐬𝐭 𝐢𝐆𝐚𝐦𝐢𝐧𝐠 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐢𝐧 𝟐𝟎𝟐𝟒: Miss Joker Show (by Promatic Group)

🏆 𝐁𝐞𝐬𝐭 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐢𝐧 𝟐𝟎𝟐𝟒: SOFTSWISS Managed Services

🏆 𝐁𝐞𝐬𝐭 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐂𝐚𝐦𝐩𝐚𝐢𝐠𝐧 𝐢𝐧 𝟐𝟎𝟐𝟒: Evoplay (Adrenaline Rush)

🏆 𝐁𝐞𝐬𝐭 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐞 𝐆𝐚𝐦𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 𝐢𝐧 𝟐𝟎𝟐𝟒: Mindway AI

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🏆 𝐁𝐞𝐬𝐭 𝐆𝐚𝐦𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐢𝐧 𝟐𝟎𝟐𝟒: Evoplay

🏆 𝐁𝐞𝐬𝐭 𝐄𝐦𝐞𝐫𝐠𝐢𝐧𝐠 𝐢𝐆𝐚𝐦𝐢𝐧𝐠 𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐢𝐧 𝟐𝟎𝟐𝟒: Promatic Group

🏆 𝐁𝐞𝐬𝐭 𝐌𝐨𝐛𝐢𝐥𝐞 𝐆𝐚𝐦𝐢𝐧𝐠 𝐏𝐫𝐨𝐯𝐢𝐝𝐞𝐫 𝐢𝐧 𝟐𝟎𝟐𝟒: Evoplay

🏆 𝐁𝐞𝐬𝐭 𝐋𝐢𝐯𝐞 𝐃𝐞𝐚𝐥𝐞𝐫 𝐏𝐫𝐨𝐯𝐢𝐝𝐞𝐫 𝐢𝐧 𝟐𝟎𝟐𝟒: ICONIC21

🏆 𝐁𝐞𝐬𝐭 𝐢𝐆𝐚𝐦𝐢𝐧𝐠 𝐀𝐟𝐟𝐢𝐥𝐢𝐚𝐭𝐞 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 𝐢𝐧 𝟐𝟎𝟐𝟒: N1 Partners Group

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🏆 𝐁𝐞𝐬𝐭 𝐞𝐒𝐩𝐨𝐫𝐭𝐬 𝐁𝐞𝐭𝐭𝐢𝐧𝐠 𝐏𝐫𝐨𝐯𝐢𝐝𝐞𝐫 𝐢𝐧 𝟐𝟎𝟐𝟒: DATA.BET

🏆 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 𝐢𝐧 𝐢𝐆𝐚𝐦𝐢𝐧𝐠 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐢𝐧 𝟐𝟎𝟐𝟒: SOFTSWISS

🏆 𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐋𝐚𝐮𝐧𝐜𝐡 𝐨𝐟 𝐭𝐡𝐞 𝐘𝐞𝐚𝐫 𝐢𝐧 𝟐𝟎𝟐𝟒: Xanada Investments

🏆 𝐁𝐞𝐬𝐭 𝐢𝐆𝐚𝐦𝐢𝐧𝐠 𝐎𝐩𝐞𝐫𝐚𝐭𝐨𝐫 𝐢𝐧 𝟐𝟎𝟐𝟒: Superbet

🏆 𝐢𝐆𝐚𝐦𝐢𝐧𝐠 𝐋𝐞𝐚𝐝𝐞𝐫 𝐨𝐟 𝐭𝐡𝐞 𝐘𝐞𝐚𝐫 𝐢𝐧 𝟐𝟎𝟐𝟒: Ivan Montik, Founder at SOFTSWISS

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🏆 𝐑𝐢𝐬𝐢𝐧𝐠 𝐒𝐭𝐚𝐫 𝐢𝐧 𝐢𝐆𝐚𝐦𝐢𝐧𝐠 𝐢𝐧 𝟐𝟎𝟐𝟒: Gal Ehrlich, CEO at BETER

🏆 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐨𝐫 𝐨𝐟 𝐭𝐡𝐞 𝐘𝐞𝐚𝐫 𝐢𝐧 𝟐𝟎𝟐𝟒: Ivan Kravchuk, CEO at Evoplay

🏆 𝐢𝐆𝐚𝐦𝐢𝐧𝐠 𝐈𝐧𝐟𝐥𝐮𝐞𝐧𝐜𝐞𝐫 𝐨𝐟 𝐭𝐡𝐞 𝐘𝐞𝐚𝐫 𝐢𝐧 𝟐𝟎𝟐𝟒: Valentina Bagniya, CMO at SOFTSWISS

🏆 𝐁𝐞𝐬𝐭 𝐢𝐆𝐚𝐦𝐢𝐧𝐠 𝐂𝐄𝐎 𝐢𝐧 𝟐𝟎𝟐𝟒: Aleksandra Mouton, CEO at Amarix

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The illustrious event was Sponsored by top-tier companies, including:

• Promatic Games by Promatic Group – Platinum & Welcome Meet Sponsor
• Xanada Investments – Main Stage Sponsor
• BET – Badge, Bracelet and Networking Break Sponsor
• NSoft – Pen and Paper Sponsor
• Nordic Gambling – Scandinavian Legal Expertise Sponsor
• RM Legal – General Sponsor
• Gaming In Poland – General Sponsor
• Zondacrypto – Selfie Mirror Sponsor
• Superbet – General Sponsor
• LV Bet – General Sponsor
• PIGBRiB – General Sponsor

The European Gaming Congress has been warmly embraced by both the Polish gaming market and the wider European iGaming industry, solidifying its status as a must-attend event and key meeting point for the industry.

Zoltan Tuendik, Co-Founder & Head of Business at HIPTHER, commented: “We are thrilled with the incredible success of the European Gaming Congress 2024, and we are grateful to our esteemed sponsors, participants, and the remarkable Polish Gaming Community who made it possible. We’re excited to announce our return to Warsaw for another year, but stay tuned – we have a few surprises in the works for the years ahead!”.

The #hipthers team is already planning the grand return of the European Gaming Congress to Warsaw in mid-to-late October 2025. Stay tuned for more, and we’ll see you in Warsaw!

Promatic Games has achieved a major milestone in the European gaming industry by securing three prestigious awards at the European iGaming Excellence Awards 2024. The awards ceremony took place during the highly anticipated European Gaming Congress (EGC), held this year in Warsaw, Poland. This recognition highlights our growing presence and innovation in the competitive world of iGaming.

At the event, Promatic Games proudly took home the following awards:

🏆 Best iGaming Product – “Miss Joker Show”

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🏆 Best iGaming Supplier

🏆 Best Emerging iGaming Company

”Being recognized at such a prestigious platform is a testament to our commitment to pushing the boundaries of innovation, creativity, and quality in iGaming. We are honored to be counted among the top performers and innovators in the industry, particularly in such a competitive landscape” states Maciej Makuszewski, Head of iGaming at Promatic.

“These awards are a testament to the hard work and dedication of our entire team, and we couldn’t be more proud of what we’ve achieved. Winning Best iGaming Supplier reflects our commitment to providing state-of-the-art solutions to operators, while the Best Emerging iGaming Company award highlights our rapid growth and potential for even greater success in the future” – added Makuszewski.

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About the European Gaming Congress (EGC)

The European Gaming Congress is one of the most significant and influential events in the gaming industry calendar. It serves as a central hub for professionals, decision-makers, and innovators from across Europe to gather and discuss the future of gaming. This annual event attracts hundreds of industry experts, operators, and suppliers from around the world, offering attendees the opportunity to exchange ideas, network, and showcase their products and services.

This year’s edition in Warsaw was a standout, featuring insightful panel discussions, expert-led workshops, and keynote presentations. Promatic Games organized a workshop titled “Engagement vs. Responsibility: Mastering the Art of Balanced Slot Development”, led by Maciej Makuszewski and Luka Oblak, which captured the attention of all participants. The presentation featured not only interesting legal and regulatory cases, but the speakers also ensured an interactive element to engage the audience.

The congress provided a comprehensive look at key trends, emerging technologies, and the latest regulatory developments in the gaming sector. From esports to online casinos, and from regulatory challenges to breakthrough innovations, the EGC covers the entire spectrum of the gaming industry, making it an unmissable event for anyone involved in this dynamic field.

About Promatic Games

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Promatic Games is a studio specializing in the design of games and software solutions for online casinos, with over 27 years of experience in creating slot machines for both land-based and online casinos. The company’s long history and extensive experience allow it to create games that engage players in a unique way. Throughout its history, Promatic has designed hundreds of slot game logics that have been implemented in dozens of markets across four continents. Promatic Games continues to grow based on technologies developed in-house, including the state-of-the-art Remote Game Server (GamePRO), a platform for building game logics and mathematics named Promatic ONE, and its own random number generator, meeting the highest international standards.

Betsson Group has been recognised for its exceptional performance at the EGR Italy Awards 2024, securing two prestigious awards during the ceremony held last evening in Rome.

The event, which celebrates excellence across the Italian iGaming sector, saw Betsson claim victories in the Customer Services Operator and Marketing Campaign categories.

Betsson Group’s win in the Customer Services Operator category highlights the company’s unwavering dedication to putting customers first. Betsson’s customer service team handled over 500,000 customer interactions in Italy this year, maintaining a 92% customer satisfaction rate. Key to this success is their advanced omnichannel support system and continuous staff training, ensuring that customers receive prompt, knowledgeable assistance across all touchpoints, including chat, email, and WhatsApp.

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In the Marketing Campaign category, Betsson was recognised for its innovative, multi-channel approach that drove significant engagement across digital and traditional media. One standout initiative was the “Watch the World Cup with Francesco Totti” campaign, which attracted millions of views and interactions on social media. Betsson.Sport’s campaigns combined creativity, local partnerships, and brand ambassador activations to enhance visibility and connect with diverse audiences. The campaign for Starcasino.gratis, which included scholarship programmes for croupier training, also demonstrated Betsson’s commitment to community engagement and social responsibility.

These wins reinforce Betsson’s strong presence in Italy, showcasing its ability to excel in both customer service and marketing in a highly competitive market.

Earlier in the day, Betsson Group’s Managing Director for Italy, Stefano Tino, participated in the EGR Italy Briefing as part of the panel discussion “Voices from the Top: Leader’s Keynote Panel”. During this session, senior leaders from top operators and service providers debated the direction of the Italian gaming market, offering insights on trends and challenges facing the industry.

With these two significant awards, Betsson Group continues to demonstrate its commitment to excellence in the Italian iGaming sector, consistently delivering high-quality customer service and innovative marketing campaigns that resonate with both players and the wider community.