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Casino Guru Celebrates Year of Unprecedented Growth and Achievement

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Casino Guru, the world’s premier independent online casino resource, is thrilled to commemorate a year of unparalleled growth and achievement. Let’s delve into the remarkable milestones and advancements that have solidified Casino Guru’s standing as a global leader in the online casino industry.

Over the past year, Casino Guru has made significant strides in various areas, consistently prioritizing transparency, fair practices, and the dissemination of information regarding responsible gaming. It continues to uphold its position as the largest online casino database, featuring reviews of over 6,200 casinos, with more than 450 online casinos having already adjusted their terms and conditions based on Casino Guru’s recommendations to safeguard players. Beyond providing transparent information, Casino Guru’s expansive online gambling forum has further solidified its reputation, surpassing the milestone of 4,000 monthly posts for the first time and nearing the 5,000 mark, reinforcing its stronghold within the industry. Additionally, the user review system has been enhanced to ensure that the summary user rating accurately reflects the casino’s reputation among the gaming public.

In line with its commitment to transparency, the Casino Guru News project has undergone significant enhancements. Launched in early 2022, Casino Guru News covers the latest events, stories, and updates from the gambling industry, focusing specifically on online gambling. The platform now includes interviews with Casino Guru Insiders employees, opinion pieces written by industry experts, insightful webinars featuring exclusive guests, and additional video content on the newly launched Casino Guru News YouTube channel.

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One of Casino Guru’s most notable projects, the Casino Guru Awards, has also seen improvements, with the addition of new categories, judges, and a notable increase in company nominations vying for recognition. Again, the awards jury convened in Bratislava in November to evaluate shortlisted companies, culminating in the official announcement of winners during a live ceremony scheduled for February 21st.

Casino Guru’s dedication to responsible gaming initiatives has earned it the prestigious award for Best Safer Gambling Campaign, along with partnerships with organizations such as Mindway AI. The company actively participated in global conferences, showcasing its initiatives aimed at supporting responsible gaming practices.

Furthermore, the Casino Guru Academy has developed four new courses focused on various aspects of the industry, including player verification, ESG in gambling, customer complaint handling, and affiliate management, reaffirming its commitment to professional development and industry standards.

As part of the Global Self Exclusion Initiative, Casino Guru launched the Self-exclusion Standards project in collaboration with international gambling experts and a prestigious  City, University of London, aiming to establish best practices for self-exclusion.

Noteworthy achievements in the Complaint Resolution Center include the publication of 12,161 complaints and the resolution of 3,428, amounting to an impressive $11,279,425 in savings. Compared to the previous year, this represents a 28% increase in published complaints, a 22% increase in resolved complaints, and a remarkable 37% increase in saved money.

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Amidst these achievements, Casino Guru remains steadfast in its mission to provide comprehensive and reliable information to the online gambling community. The company is committed to continuous innovation, responsible gambling practices, and fostering a trustworthy and engaging online environment for its visitors and the broader public.

 

About Casino Guru:

Casino Guru is the world’s most comprehensive online casino database, dedicated to delivering complete and reliable information to the global online gambling community. With a steadfast commitment to transparency, integrity, and responsible gambling, Casino Guru offers a wide array of resources, including reviews, guides, forums, and educational content.

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SOFTSWISS Game Aggregator: Largest Content Hub Certified in Brazil

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The SOFTSWISS Game Aggregator, the largest content hub in the iGaming industry, has secured Brazilian certification, becoming one of the first in the market to achieve this milestone.

Regulatory rules for iGaming come into effect in Brazil on 1 January 2025. According to them, platforms, aggregators, sportsbooks, and providers must undergo certification. Companies aiming to provide their services in Brazil in 2025 and beyond have been preparing for this transition throughout the year.

The SOFTSWISS team announces that its Game Aggregator is the first to fully comply with regulations, completing all necessary preparations and receiving the certificate to ensure smooth and efficient operations for its clients.

SOFTSWISS has also obtained certification for integration with the world’s largest game providers – Pragmatic Play, Evolution, and Playtech. These providers offer a diverse range of games tailored to suit the preferences of Brazilian players, from immersive live dealer experiences to engaging slots and table games, ensuring entertainment for every type of player.

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According to recent Kantar research conducted in November 2024, the overall satisfaction index for the SOFTSWISS Game Aggregator is 8.1 out of 10. Remarkably, half of the respondents rated the product a 10 or 9. Customer support service satisfaction scored even higher, at 8.4 out of 10

The Game Aggregator also boasts a key advantage: consistent 99.999% uptime, which is crucial for the iGaming business.

Ivan Montik, Founder of SOFTSWISS, notes: “According to our information, the SOFTSWISS Game Aggregator is the first aggregator fully prepared, both technically and legally, to work in Brazil when the new regulations take effect. This is a significant achievement that the team has worked on diligently and systematically. Our work doesn’t stop here – we are actively adding new providers to help our clients expand their presence in this promising Brazilian market, which is no longer ‘the sleeping giant’. It has awakened, and SOFTSWISS is at the forefront of this exciting transformation.”

To support this high level of performance, earlier this year SOFTSWISS appointed Rubens Barrichello, the Brazilian Formula 1 legend, as a Non-Executive Director, demonstrating its strong commitment to the local market. To ensure efficient operations and promptly address ongoing matters, SOFTSWISS also has a dedicated team of local business development managers in Brazil.

SOFTSWISS team will be available to discuss partnership in Brazil and other markets at the first major  iGaming event of 2025 – ICE Barcelona, taking place on 20–22 January, at stand 2G42.

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About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, the Affilka Affiliate Platform, the Sportsbook software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.

The post SOFTSWISS Game Aggregator: Largest Content Hub Certified in Brazil appeared first on European Gaming Industry News.

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Digitain has promoted Group Chief Strategy Officer to CEO of Relum

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Digitain, the leading provider of sportsbook and casino platform solutions, announced today that Edmond Ghulyan, the Group Chief Strategy Officer, has been promoted to CEO of Relum, the casino engine solution provider that is part of the Digitain Group of Companies.

Edmond has held several key leadership positions within the Digitain Group over the past seven years, including Chief of Centrivo Products and Group Chief Strategy Officer. He brings extensive experience in the iGaming industry, along with expertise in digital strategy, product innovation, operations, and market-product fit strategies. His comprehensive understanding of both B2B and B2C iGaming supply chains will be invaluable in further scaling Relum’s product offerings, including casino aggregation services and market expansion.

Digitain’s Group Founder, Mr. Vardges Vardanyan, commented on the promotion: “I am delighted to have Edmond lead the Relum team. With his extensive experience in product and commercial development at Digitain over the years, Edmond will support and facilitate comprehensive solutions as Relum expands its services to B2C partner operators in high-growth markets.”

Edmond Ghulyan, CEO of Relum, expressed his enthusiasm for the new role: “I am truly excited to have played my part of Digitain’s growth journey, and now Relum, a company that has consistently expanded its business solutions within the global regulated iGaming supply chain. The company’s customer-centric approach and commitment to its people in delivering complex solutions for today’s multi-jurisdictional regulated operators have always impressed me. I eagerly look forward to scaling the Relum business with new and existing partners and leading the product and sales team in the coming months.”

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ZITRO CELEBRATES THE LAUNCH OF ITS FIRST WAP IN ARGENTINA AT THE HIPÓDROMO DE PALERMO

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Zitro, a leading global gaming company, has announced the successful launch of its first Wide Area Progressive (WAP) in Argentina, with over 45 slot cabinets initially installed in five gaming halls located at the Hipódromo de Palermo. The product selected for this project is the successful game “Mighty Hammer Ultimate” on Zitro’s premium cabinet, “Altius Glare.”

This system represents the first WAP in South America. A shared jackpot called “Mega Pozo Mighty Hammer” starts at 50 million Pesos and grows progressively, making it the largest accumulated prize in the region. The official inauguration was held on December 19th during the exclusive “Noche de Palermo” event, including a live performance by the renowned Argentinian band Los Totora.

Company Directors commented: “We are very pleased to introduce Argentina’s first WAP at the Hipódromo de Palermo. This project – for which we partnered with Zitro – reiterates Casino Club’s commitment to innovation, always under the premise of offering our customers an entertainment experience that exceeds all their expectations.”

For her part, Alejandra Burato, Regional Director of Zitro for LatAm, commented: “The launch of our first WAP in Argentina is a very important milestone for Zitro, as it confirms our company as a supplier of machines for WAPs. Attending the inauguration event and seeing firsthand how our products connect with players has been a pleasure, providing a unique and different entertainment experience in the region. Additionally, I want to highlight the excellent marketing surrounding the launch, contributing to its success. Finally, I would like to thank Casino Club for their trust and collaboration, which has allowed us to present this innovative proposal in such a renowned and emblematic place as the Hipódromo de Palermo.”

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The platform also hosts industry-relevant webinars, and provides detailed reports, making it a one-stop resource for anyone seeking information about operators, suppliers, regulators, and professional services in the European gaming market. The portal's primary goal is to keep its extensive reader base updated on the latest happenings, trends, and developments within the gaming and gambling sector, with an emphasis on the European market while also covering pertinent global news. It's an indispensable resource for gaming professionals, operators, and enthusiasts alike.

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