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Touch Casino agrees CRM deal with Enteractive

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Campaigns will focus on player conversions and reactivations

Enteractive, the leader in player conversion and reactivation services for the iGaming and sports betting industry, has partnered with Touch Casino to run player activation and reactivation campaigns across various markets.

As part of the collaboration, Enteractive will complement Touch Casino’s existing CRM activities to run activation projects focused on the activation of registered non-funded player accounts and reactivation of lapsed or dormant player accounts.

The company sees Enteractive’s personalised retention and reactivation services as the key to optimising revenue generation from the churned segments of their player base as well registered, non-funded accounts..

Enteractive is the industry leader in player reactivation and retention with 15 years experience, being recognised as one of the top revenue generators globally for the iGaming sector.

Enteractive’s proprietary (Re)Activation Cloud technology platform allows a fast and seamless integration of selected player databases, with native-speaking sales agents able to engage with players in each market with real-human one-to-one outreach by phone.

This personalised approach to CRM is a proven way to re-engage players from churned segments, with responsible gambling best practices included as a standard feature.

Rhys Hamilton, Director at TouchCasino, commented: “We’re excited to partner with Enteractive and use their innovative approach to player engagement to activate and reactivate our players. We believe this will help us achieve new levels of success in player conversions.”

John Foster, Head of B2B Sales at Enteractive, added: “Our commitment to real one-to-one communication with the ability to get in depth feedback direct from players will no doubt increase the conversion levels for the Touch Casino brand and we look forward to working with the Touch team on various campaigns over the next few months and beyond.”

With native speaking call agents supporting iGaming brands across the globe, Enteractive converts more than 14,000 players per month for a variety of leading operators.

eCOGRA

Lucky Hills earns prestigious eCOGRA Certification

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Lucky Hills Casino proudly announces that it has officially received the esteemed eCOGRA certification — one of the most respected seals in the global iGaming industry.

This milestone marks a significant step in Lucky Hills’ development, depicting the brand’s dedication to providing a trustworthy, secure, and responsible gaming environment for all players.

What is eCOGRA?
eCOGRA is a world-renowned independent testing agency and certification body.
Since 2003, it has conducted audits, compliance assessments, and fairness checks across the online gambling sector, ensuring that operators meet the highest international standards. Its seal is recognized by regulators, industry experts, and players as one of the strongest indicators of reliability in iGaming.

What the eCOGRA certification confirms for Lucky Hills
Obtaining this certification verifies that Lucky Hills meets all key criteria of a safe and fair gaming platform:

  • Fairness of all games, including independent verification of 95,20% RTP
  • Secure management of player funds and personal data, in accordance with international standards
  • Full compliance with responsible gaming principles, including special attention for vulnerable players
  • Transparent and honest operational processes
  • Ongoing monitoring and regular audits to maintain compliance over time

For Lucky Hills, the eCOGRA seal represents more than just a compliance achievement — it reflects a long-term commitment to responsible entertainment. Combined with a diverse catalogue of 3000 slots, a comprehensive VIP program, and a variety of promotional activities, this certification elevates Lucky Hills’ position in the iGaming landscape. It also gives players full confidence in a gaming experience built on transparency, fairness, and long-term trust.

The post Lucky Hills earns prestigious eCOGRA Certification appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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eCOGRA

Lucky Hills earns prestigious eCOGRA Certification

Published

on

lucky-hills-earns-prestigious-ecogra-certification

Lucky Hills Casino proudly announces that it has officially received the esteemed eCOGRA certification — one of the most respected seals in the global iGaming industry.

This milestone marks a significant step in Lucky Hills’ development, depicting the brand’s dedication to providing a trustworthy, secure, and responsible gaming environment for all players.

What is eCOGRA?
eCOGRA is a world-renowned independent testing agency and certification body.
Since 2003, it has conducted audits, compliance assessments, and fairness checks across the online gambling sector, ensuring that operators meet the highest international standards. Its seal is recognized by regulators, industry experts, and players as one of the strongest indicators of reliability in iGaming.

What the eCOGRA certification confirms for Lucky Hills
Obtaining this certification verifies that Lucky Hills meets all key criteria of a safe and fair gaming platform:

  • Fairness of all games, including independent verification of 95,20% RTP
  • Secure management of player funds and personal data, in accordance with international standards
  • Full compliance with responsible gaming principles, including special attention for vulnerable players
  • Transparent and honest operational processes
  • Ongoing monitoring and regular audits to maintain compliance over time

For Lucky Hills, the eCOGRA seal represents more than just a compliance achievement — it reflects a long-term commitment to responsible entertainment. Combined with a diverse catalogue of 3000 slots, a comprehensive VIP program, and a variety of promotional activities, this certification elevates Lucky Hills’ position in the iGaming landscape. It also gives players full confidence in a gaming experience built on transparency, fairness, and long-term trust.

The post Lucky Hills earns prestigious eCOGRA Certification appeared first on Americas iGaming & Sports Betting News.

Continue Reading

Latest News

Lucky Hills earns prestigious eCOGRA Certification

Published

on

Lucky Hills Casino proudly announces that it has officially received the esteemed eCOGRA certification — one of the most respected seals in the global iGaming industry.

This milestone marks a significant step in Lucky Hills’ development, depicting the brand’s dedication to providing a trustworthy, secure, and responsible gaming environment for all players.

What is eCOGRA?
eCOGRA is a world-renowned independent testing agency and certification body.
Since 2003, it has conducted audits, compliance assessments, and fairness checks across the online gambling sector, ensuring that operators meet the highest international standards. Its seal is recognized by regulators, industry experts, and players as one of the strongest indicators of reliability in iGaming.

What the eCOGRA certification confirms for Lucky Hills
Obtaining this certification verifies that Lucky Hills meets all key criteria of a safe and fair gaming platform:

  • Fairness of all games, including independent verification of 95,20% RTP
  • Secure management of player funds and personal data, in accordance with international standards
  • Full compliance with responsible gaming principles, including special attention for vulnerable players
  • Transparent and honest operational processes
  • Ongoing monitoring and regular audits to maintain compliance over time

For Lucky Hills, the eCOGRA seal represents more than just a compliance achievement — it reflects a long-term commitment to responsible entertainment. Combined with a diverse catalogue of 3000 slots, a comprehensive VIP program, and a variety of promotional activities, this certification elevates Lucky Hills’ position in the iGaming landscape. It also gives players full confidence in a gaming experience built on transparency, fairness, and long-term trust.

Continue Reading

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