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Kindred’s revenue from harmful gambling decreased to 3.0 per cent in the first quarter of 2023
In the first quarter of 2023, Kindred Group’s share of revenue from harmful gambling decreased to 3.0 per cent and the improvement effect after interventions was 83.0 per cent. During the quarter, effects of automated technological solutions such as detecting and engaging with customers at risk through automated interventions are showing initial signs of a positive trend.
Kindred Group plc (Kindred) reports a decrease in the share of revenue from harmful gambling to 3.0 (3.3) per cent in the first quarter of 2023. This positive trend can be attributed to improvements focused on enhancing the customer’s responsible gambling journey. During the quarter, 83.0 per cent of detected customers saw improved gambling behaviour after an intervention was made by Kindred’s responsible gambling and customer facing teams. This is a small improvement from the previous quarter and serves as another testament to the importance of intervention efforts.
|
Global statistics from Kindred Group |
Q2 2022 |
Q3 2022 |
Q4 2022 |
Q1 2023* |
|
Share of gross winnings revenue from high-risk players |
3.3 % |
3.8 % |
3.3 % |
3.0 % |
|
Improvement effect after interventions |
84.7 % |
82.6 % |
82.1 % |
83.0 % |
*90 day rolling period between 20 December 2022 and 19 March 2023
“We have continuously emphasised the importance of detecting and engaging with our customers who are showing markers of harm. To prevent a harmful behaviour, early intervention is critical, and I am glad that we can see result of the roll out of automated interventions that we have done in some of our markets,” says Henrik Tjärnström, CEO of Kindred Group.
“Going forward I look forward to following the holistic approach and collaboration across different teams within Kindred. Responsible gambling is not a factor only for one team, but it is something that every single employee contributes to through their knowledge and commitment to reducing harmful revenue. By our tech teams working hand in hand with the responsible gambling and customer facing teams, we can swiftly release improved interventions across different markets. All in line with our Journey towards Zero road map,” concludes Tjärnström.
About our Journey towards Zero
Kindred Group is committed to transform gambling by being a trusted source of entertainment that contributes positively to society. Therefore, Kindred has set an ambition to reach zero per cent revenue from harmful gambling and to report this metric on a quarterly basis. This is done to increase transparency, to support a fact-based dialogue about harmful gambling, and to raise awareness of the Group’s sustainability work.
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Jelly Hunter Quadspins
Swintt unveil a new sweet treat in Jelly Hunter Quadspins
Swintt, the renowned software provider celebrated for its thrilling content and innovative mechanics, has expanded its SwinttPremium line with Jelly Hunter Quadspins, an action-packed slot offering players the chance to win up to 6,000x their stake.
Timed to capture the energy of the changing season, Jelly Hunter Quadspins is set against a sun-drenched forest, complete with a carefully laid picnic blanket. Players are greeted by a lively cast of woodland creatures as high-value symbols, while colorful jelly desserts populate the rest of the paytable, creating a visually vibrant and cheerful gaming experience.
The game features five reels and 10 fixed paylines, and brings back the Quadspins mechanic, first introduced in Swintt’s Lucky Fortune Door series. Quadspins activate after any spin delivering at least 4x the bet, allowing players to convert all or part of their prize into a series of supercharged spins across four separate reel sets.
During Quadspins, a new mystery symbol appears as a set of bushes. Each symbol that lands reveals a random base game icon, creating extra winning opportunities. Players can continue Quadspins as long as they keep hitting at least 4x the bet, with a maximum of 50 spins per bonus round.
Additionally, any wins collected—whether in the base game or during Quadspins—can be gambled in the optional Risk feature, where correctly guessing the color of a hidden card doubles the prize. The feature continues until an incorrect guess or the maximum win is reached.
Anthony Dalla-Giacoma, Chief Commercial Officer at Swintt, said:
“Jelly Hunter Quadspins perfectly blends simple, intuitive gameplay with the excitement of big wins. The return of our popular Quadspins mechanic, combined with a max win of 6,000x, makes this slot an ideal choice for fans of classic-style games with a modern twist.”
The post Swintt unveil a new sweet treat in Jelly Hunter Quadspins appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Hub88
Hub88 Upgrades HubAI — Page Insights Deliver Faster, Deeper Data Analysis
Aggregator presents smart visual analytics and contextual AI to enhance decision-making for partners.
Hub88 has introduced Page Insights, an innovative feature in its HubAI suite, aimed at revolutionizing user engagement with data throughout its Operator Backoffice and Supplier Zone.
The updated feature allows users to swiftly transform intricate tables into interactive visual dashboards, simplifying the process of discovering actionable insights without the need for manual data row analysis.
Accessible on certain extensive data pages, Page Insights features a specialized HubAI Insights Sidebar that produces automated charts highlighting essential metrics like Currency Breakdown and Top 5 Games.
With Smart Tabs, the aggregator’s partners can effortlessly toggle between page columns like turnover, GGR, actives, and average bet, while an integrated data chat enables users to inquire about the displayed data and obtain instant, context-sensitive replies.
Page Insights utilizes HubAI’s Context Mode, enabling the system to analyze and understand the information shown on screen according to specific queries, like pinpointing leading partners, calculating overall GGR, or evaluating regional performance, all in a single interface.
The function operates on the entire dataset linked to every page, removing the requirement to expand or load more rows for a comprehensive understanding of performance.
The introduction of Page Insights extends Hub88’s efforts to improve its product ecosystem with creative, user-centric tools that extract more value from substantial amounts of data.
Ollie Castleman, Managing Director at Hub88, said: “As our platform continues to scale, making data more accessible and actionable for our partners is a top priority.
“Page Insights significantly improves how users interact with the vast amount of data they process, combining AI-driven analysis with intuitive visualisation tools to deliver instant clarity and a deeper understanding.”
The post Hub88 Upgrades HubAI — Page Insights Deliver Faster, Deeper Data Analysis appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
BC Engine
BC.GAME launches BC Engine, introducing continuous rewards model powered by $BC
Global crypto gaming platform BC.GAME has introduced BC Engine, a new rewards system designed to provide players with ongoing value from their gameplay, without minimum thresholds or tier requirements.
Inspired by crypto staking models, BC Engine transforms the platform’s native token, $BC, from a one-time incentive into a continuous rewards mechanism. Players still earn $BC through wagering as usual, but instead of being distributed as a standalone reward, the token is automatically allocated into BC Engine, where it contributes to ongoing earnings.
Rewards are distributed hourly in BCD, BC.GAME’s USD-pegged token, with each player’s payout determined by their $BC balance at the time of distribution. This structure creates a more consistent and transparent reward model, directly linking player activity to tangible returns.
The system also introduces a more sustainable approach by aligning reward funding with actual gaming performance, reducing reliance on traditional promotional spending.
Importantly, BC Engine is accessible to all players from day one, with no wagering thresholds or tier-based entry requirements, allowing users to begin earning rewards from their very first bet.
Alongside the launch, BC.GAME has rolled out additional enhancements to its rewards ecosystem, including a Welcome Shield protection feature for new users, as well as updated daily, weekly, and monthly reward programs.
The release comes as BC.GAME continues to expand in regulated markets, with an increased focus on compliance, local partnerships, and sustainable growth. The platform has been adapting its offering to meet jurisdictional requirements while strengthening its position across both licensed environments and its global crypto audience.
Kar Kheng Giam, Chief Executive Officer of BC.GAME, said:
“We want rewards to be simpler, more immediate, and more sustainable. Players should see value from the moment they start playing, without needing to reach specific milestones. With BC Engine, $BC becomes a core part of how ongoing rewards are delivered.”
The new features are now live across multiple markets, subject to local regulatory availability.
The post BC.GAME launches BC Engine, introducing continuous rewards model powered by $BC appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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