Compliance Updates
The MGA Issues Interim Performance Report for January – June 2022
Supervisory Activities
- During this period, 16 compliance audits were conducted together with 114 desktop reviews, accompanied by an additional seven AML/CFT compliance examinations that were initiated by the MGA on behalf of the FIAU. Additionally, the Authority issues a warning, cancelled a licence, as well as suspended another authorised entity, following information which emerged from compliance audits, compliance reviews and formal investigations Furthermore, the MGA issued a total of seven administrative penalties as well as two regulatory settlements, with a collective total financial penalty of €85,000.
- Enforcement measures were also issued by the FIAU to an additional four licensees, ranging from written reprimands to administrative penalties, with an emphasis on remediation measures, based on the breaches identified during examinations carried out in previous years, including by the MGA. In total, these amounted to just over €386,567.
- Based primarily on reducing the risk of money laundering or funding terrorism, the Fit & Proper Committee determined that four individuals and entities did not meet the Authority’s fit and properness criteria, while an additional two applications were rejected by the Supervisory Council.
- A total of 626 criminal probity screening checks were undertaken on personnel, shareholders, ultimate beneficial owners, key individuals, employees, and businesses from the land-based and online gambling sectors.
- In the first half of the year, 22 interviews with prospective money laundering reporting officers (MLROs) and key persons carrying out the AML/CFT function were carried out, with the aim of determining the knowledge and suitability of each candidate.
- A total of six letters of breach were issued by the MGA’s Commercial Communications Committee (S.L. 583.09), out of which five operators were deemed to have violated the Commercial Communications Regulations.
- In its efforts to safeguard players and promote responsible gaming, the Authority assisted a total of 2,578 players who requested assistance, covering the majority of the cases received during 2022 and the spillover from 2021.
- A total of 22 cases of websites having misleading references to the Authority were investigated, while a total of 13 notices were published on the MGA’s website with the aim of preventing the public from falling victim to such scams. Furthermore, an additional 18 responsible gambling website checks were conducted, and five observation letters were issued.
National and International Cooperation
- Between January and June 2022, a total of 122 alerts on suspicious betting were sent to the industry. Following correspondence of these alerts, the Suspicious Betting Reporting Mechanism received a total of 16 new suspicious betting reports.
- Enforcement agencies, sports governing bodies, integrity units, and other regulatory authorities made a total of 23 requests for information, specifically in relation to the manipulation of sporting events or violations of sporting regulations. Subsequently, 10 of these requests resulted in the exchange of data. In addition, 278 allegations of suspicious betting from licensees and other interested parties were received.
- The Authority participated directly in 12 separate investigations into sports rules violations or manipulation of sporting competitions during the time under review. In addition, the Authority also participated indirectly in another investigation.
- The Authority sent 64 requests for international cooperation, the majority of which related to requests for background checks as part of an authorisation process. Furthermore, the Authority received a total of 36 requests for international collaboration from other regulators.
- Up to the end of June 2022, a total of 84 official replies were issued, providing feedback on the regulatory good standing of our licensed operators to the relevant authorities asking for this information.
- In total, during the first six months of the year, the MGA received just over 100 requests for information from other local regulating authorities and governing bodies.
The MGA will publish a full-year industry performance report during the second half of 2023, when it publishes its Annual Report for the financial year ending 31 December 2022.
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Compliance Updates
Arizona Division of Problem Gambling and the Arizona Lottery / Recognize March as Problem Gambling Awareness Month
Collaboration highlights self-screening quiz for residents as part of Gambling Disorder Screening Day on March 10
The Arizona Department of Gaming’s Division of Problem Gambling (Division) and the Arizona Lottery announced today that Governor Katie Hobbs has issued a new Proclamation recognizing March as Problem Gambling Awareness Month. Additionally, the Division and the Arizona Lottery recognize March 10 as Gambling Disorder Screening Day.
“Arizona is a longtime supporter of Problem Gambling Awareness Month – a national grassroots campaign that raises understanding and appreciation that gambling related harm is a community issue,” said Elise Mikkelsen, Division Director. “New this year, the National Council of Problem Gambling’s theme Caring Communities. Stronger Futures. reminds us that screening for problem gambling is here in Arizona – and it’s useful in connecting people to the knowledge and resources they need.”
“Responsible gaming is an important part of the Arizona Lottery’s commitment to players across the state,” said Alec Thomson, Executive Director of the Arizona Lottery. “During Problem Gambling Awareness Month, we are proud to highlight the resources available to Arizonans and the work being done to promote responsible play. Through our partnership with the Arizona Department of Gaming, Division of Problem Gambling, we continue to support education, awareness, and access to help for those who may need it.”
The majority of Arizonans – 61 percent – support the government working to increase awareness of problem gambling resources. Meanwhile, when seeing health providers, only seven percent of Arizonans report that they have been screened for, or asked about their gambling habits, compared to 50 percent being asked about substance use. An estimated three to four percent of Arizona residents age 21+ are predicted to manifest a current gambling disorder – a term used to describe persistent and recurrent problem gambling behavior leading to clinically significant impairment or distress.*
Arizonans can take a self-screening quiz directly on the Division’s website: (problemgambling.az.gov/resources/self-screening-quiz). The quiz is designed to take only a few minutes and uses the responses to generate information and resources on possible next steps – including state subsidized treatment available from a list of qualified health and treatment providers. Gambling can take many forms, such as lottery, casino gaming, sports betting, bingo, raffles, office pools, and poker.
Held the second Tuesday of every March, Gambling Disorder Screening Day represents an international movement by the Cambridge Health Alliance, Division of Addiction that encourages provider-level and community-level knowledge about gambling disorder. It advocates that health screens for problem gambling are a useful tool to identify and start addressing the issue.
In problem gambling awareness, prevention is also important. The Arizona Lottery uses consumer and retail marketing to spark education and engagement while drawing awareness to problem gambling resources – particularly the free, 24/7 availability of immediate help, and the availability of qualified, problem gambling trained support professionals.
According to the Division and the Lottery, key ways to get effective and immediate help for those experiencing problem gambling are:
- Texting NEXTSTEP to 53342
- Using the chat function at problemgambling.az.gov
- Calling 1-800-NEXT-STEP
- Calling a trained, state contracted provider listed (problemgambling.az.gov/treatment-counseling/treatment-providers) – simply mention you are seeking support through the Division of Problem Gambling to qualify for state subsidized treatment resources
To join the awareness effort, access the official toolkit here: LINK. The toolkit has pre-packaged social media copy and creative assets designed for businesses, state agencies, and residents to amplify the issue across a range of audiences. The Division and the Lottery encourages others to spread awareness in their organizations and communities.
To learn more about Arizona’s sustainable continuum of services and education that reduces the impact of problem gambling, please visit problemgambling.az.gov.
*Marotta, J., Yamagata, G., & Reohr, P. (2023). Gambling Behaviors, Attitudes, and Experiences among Arizona Adult Residents. Phoenix, AZ: Arizona Department of Gaming.
*According to the Cambridge Health Alliance, Division on Addiction, persons with gambling disorder experience exhibit at least four of these behaviors:
- Needs to gamble with increasing amounts of money in order to achieve the desired excitement.
- Is restless or irritable when attempting to cut down or stop gambling.
- Has made repeated unsuccessful efforts to control, cut back, or stop gambling.
- Is often preoccupied with gambling (e.g., having persistent thoughts of reliving past gambling experiences, thinking of ways to get money with which to gamble).
- Often gambles when feeling distressed (e.g., helpless, guilty, anxious, depressed).
- After losing money gambling, often returns another day to get even (“chasing” one’s losses).
- Lies to conceal the extent of involvement with gambling.
- Has jeopardized or lost a significant relationship, job, or educational or career opportunity because of gambling.
- Relies on others to provide money to relieve desperate financial situations caused by gambling.
The post Arizona Division of Problem Gambling and the Arizona Lottery / Recognize March as Problem Gambling Awareness Month appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
Isle of Man Govt Publishes its National Risk Assessment (NRA) Covering Money Laundering Risk in Gambling Sector
The Isle of Man government has published its updated National Risk Assessment (NRA) for the gambling sector.
The assessment identifies key threats of Money Laundering (ML) to the island’s Gambling sector (both Terrestrial and Online) and the materiality and impact of those threats. Both terrestrial and online gambling have been given a risk rating, with an overall rating for gambling as a whole. These risk ratings and key findings of the NRA feed into the wider NRA work, ensuring the Island has a comprehensive view of the entire threat landscape.
The NRA aggregates, compares and weighs the findings across all sectors to determine which risks drive national exposure. This ensures the NRA is not hypothetical: it reflects actual sector-level dynamics so that the Island can understand the “bigger picture” with each sectoral assessment piecing together a border threat picture.
It is important that the island has a comprehensive understanding of risk at all levels, which does not reflect poor standards but instead outlines structural features of a sector. A robust NRA demonstrates that the jurisdiction understands its ML risks and applies targeted controls that are appropriate.
Risk Ratings are as follows:
• The gambling sector overall is assessed as medium-high risk for money laundering.
• The online gambling sector has a medium-high risk, reflecting a large number of international customers and transaction volumes.
• The terrestrial gambling has a medium-low risk, reflecting its smaller size, domestic profile and lower transaction volumes.
Key Takeaways
The Sectoral NRA highlights core threats in both the online and terrestrial sectors, including:
• Criminal ownership and control of gambling businesses or B2B services, via front companies and complex corporate structures.
• Exploitation by organised crime groups, including those from East and Southeast Asia, for money laundering, cyber-enabled crime and other illicit activities globally.
• Criminals use false or stolen IDs, synthetic identities, and mule identities to access gambling services and obscure their true identity to bypass due diligence controls.
• For terrestrial gambling, cash-intensive operations and casino-specific instruments remain primary channels for laundering domestic predicate offences.
It also highlights potential emerging threats such as:
• Use of advanced technologies (AI, deepfakes, virtual assets) to obscure identities, automate fraud, and facilitate cross-border transfers.
• Use of “turnkey solutions” (pre-packaged business setups) allowing rapid establishment of operations and access to banking services with minimal experience.
Importantly, the NRA makes it clear that these risks arise in specific circumstances with the sector operating legitimate international structures, strong governance and applying high standards of AML/CFT compliance. Those features that make activity higher risk for misuse should be considered within that context.
The post Isle of Man Govt Publishes its National Risk Assessment (NRA) Covering Money Laundering Risk in Gambling Sector appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
Wiebe Ruttenberg Appointed as Member of the Board of Directors of the Dutch Gaming Authority
Wiebe Ruttenberg has joined the Board of Directors of the Netherlands Gambling Authority (KSA) on March 1. As a member of the Board of Directors, he will be responsible for Digital Transformation.
Wiebe Ruttenberg has experience as a board advisor at Bunq and SecAlliance and as a guest lecturer in Operational & Cyber Resilience at the European University Institute. He previously served as Programme Director for Cyber Resilience Strategy at the European Central Bank and held various positions at De Nederlandsche Bank (DNB) and the Ministry of Finance.
Michel Groothuizen, Chairman of the Board of Directors of the Netherlands Gambling Authority, said: “I’m pleased with Wiebe’s arrival as a member of the Executive Board, responsible for Digital Transformation. The rise of illegal gambling sites, cryptocurrencies, and AI applications are just a few examples that require the KSA to continue evolving into a data-driven and risk-driven organization, with an innovative toolkit that allows it to tackle illegal providers in new ways. A key challenge in this regard is establishing collaborative relationships with public and private parties, including those within the financial sector. I’m pleased that Wiebe, with his extensive knowledge of and experience with the financial sector, technological innovation, and European decision-making, brings the external perspective the KSA needs in this area.”
The post Wiebe Ruttenberg Appointed as Member of the Board of Directors of the Dutch Gaming Authority appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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