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Compliance Updates

The MGA Issues Interim Performance Report for January – June 2022

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The Malta Gaming Authority has released its Interim Performance Report for the period between January to June 2022. A review of the Authority’s accomplishments for the first half of 2022 is provided in the report, together with a description of the Maltese gaming industry’s performance over the same period. The latter provides a medium-term outlook towards the future, as well as an analysis outlining important statistics for the land-based and online gaming industries.

Supervisory Activities

  • During this period, 16 compliance audits were conducted together with 114 desktop reviews, accompanied by an additional seven AML/CFT compliance examinations that were initiated by the MGA on behalf of the FIAU. Additionally, the Authority issues a warning, cancelled a licence, as well as suspended another authorised entity, following information which emerged from compliance audits, compliance reviews and formal investigations Furthermore, the MGA issued a total of seven administrative penalties as well as two regulatory settlements, with a collective total financial penalty of €85,000.
  • Enforcement measures were also issued by the FIAU to an additional four licensees, ranging from written reprimands to administrative penalties, with an emphasis on remediation measures, based on the breaches identified during examinations carried out in previous years, including by the MGA. In total, these amounted to just over €386,567.
  • Based primarily on reducing the risk of money laundering or funding terrorism, the Fit & Proper Committee determined that four individuals and entities did not meet the Authority’s fit and properness criteria, while an additional two applications were rejected by the Supervisory Council.
  • A total of 626 criminal probity screening checks were undertaken on personnel, shareholders, ultimate beneficial owners, key individuals, employees, and businesses from the land-based and online gambling sectors.
  • In the first half of the year, 22 interviews with prospective money laundering reporting officers (MLROs) and key persons carrying out the AML/CFT function were carried out, with the aim of determining the knowledge and suitability of each candidate.
  • A total of six letters of breach were issued by the MGA’s Commercial Communications Committee (S.L. 583.09), out of which five operators were deemed to have violated the Commercial Communications Regulations.
  • In its efforts to safeguard players and promote responsible gaming, the Authority assisted a total of 2,578 players who requested assistance, covering the majority of the cases received during 2022 and the spillover from 2021.
  • A total of 22 cases of websites having misleading references to the Authority were investigated, while a total of 13 notices were published on the MGA’s website with the aim of preventing the public from falling victim to such scams. Furthermore, an additional 18 responsible gambling website checks were conducted, and five observation letters were issued.

National and International Cooperation

  • Between January and June 2022, a total of 122 alerts on suspicious betting were sent to the industry. Following correspondence of these alerts, the Suspicious Betting Reporting Mechanism received a total of 16 new suspicious betting reports.
  • Enforcement agencies, sports governing bodies, integrity units, and other regulatory authorities made a total of 23 requests for information, specifically in relation to the manipulation of sporting events or violations of sporting regulations. Subsequently, 10 of these requests resulted in the exchange of data. In addition, 278 allegations of suspicious betting from licensees and other interested parties were received.
  • The Authority participated directly in 12 separate investigations into sports rules violations or manipulation of sporting competitions during the time under review. In addition, the Authority also participated indirectly in another investigation.
  • The Authority sent 64 requests for international cooperation, the majority of which related to requests for background checks as part of an authorisation process. Furthermore, the Authority received a total of 36 requests for international collaboration from other regulators.
  • Up to the end of June 2022, a total of 84 official replies were issued, providing feedback on the regulatory good standing of our licensed operators to the relevant authorities asking for this information.
  • In total, during the first six months of the year, the MGA received just over 100 requests for information from other local regulating authorities and governing bodies.

The MGA will publish a full-year industry performance report during the second half of 2023, when it publishes its Annual Report for the financial year ending 31 December 2022.

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ADG

Attention: Important Information from the Arizona Department of Gaming Regarding Reporting Gambling Winnings on Taxes

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The Arizona Department of Gaming (“ADG”) has received inquiries from patrons seeking to verify the legitimacy of companies that are issuing tax forms for gambling winnings. As a result, the ADG wants to take this opportunity to remind Arizonans to be cautious this tax season and to thoroughly review and investigate any requests from anyone purporting to be the Internal Revenue Service (“IRS”).

The ADG would like to remind Arizonans that if they participate in casino gambling, parimutuel/simulcast wagering, event wagering, and/or fantasy sports, they may receive a W-2G or 1099-MISC form for their winnings. It is important to be aware that the gambling institution that you choose to participate in gaming activities with will be the payor, and the payor is responsible for issuing the tax form. The ADG
advises that Arizonans keep accurate records of any winnings from all gambling activities throughout the year to avoid any confusion during tax season. It is further recommended that Arizonans consult a tax professional if they have any questions about income reporting requirements to ensure they file an accurate tax return.

To help ensure Arizonans are aware of common tax scams, the ADG advises Arizonans to review the
following links and articles on the IRS website discussing common tax scams for 2025:

  1. As stated on the IRS website, the IRS will make initial contact with a taxpayer through a letter
    sent via the United States Postal Service. Be wary of anyone purporting to be the IRS or ADG
    contacting you by phone, email, or social media requesting personal or financial information.
  2. If you receive a letter from someone purporting to be the IRS, you can verify that the letter is
    legitimate through the IRS website.
  3. Dirty Dozen tax scams for 2025: IRS warns taxpayers to watch out for dangerous threats.
  4. Misleading social media advice leads to false claims for Fuel Tax Credit, Sick and Family Leave
    Credit, household employment taxes; FAQs help address common questions, next steps for those
    receiving IRS letters.

What to Do If You Encounter Fraud or Identity Theft:

If you believe you or someone you know has been targeted by fraudulent payors or individuals
purporting to be the IRS, file a consumer complaint by visiting azag.gov/consumer. You can also find the
contact information for the Arizona Attorney General’s Office below:

  • Phoenix: (602) 542-5763
  • Tucson: (520) 628-6648
  • Statewide: (800) 352-8431

For more information, check out the Department’s related news releases from this past year:

  • ADG PSA: Tips for Safe and Responsible Online Gaming
  • Please Remain Vigilant: Department PSA on Gaming Scam Calls

The post Attention: Important Information from the Arizona Department of Gaming Regarding Reporting Gambling Winnings on Taxes appeared first on Gaming and Gambling Industry in the Americas.

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Compliance Updates

UKGC Imposes £1.4M Fine on AG Communications Limited

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The UK Gambling Commission (UKGC) has imposed a fine of £1,407,834 on AG Communications Limited for Social Responsibility (SR) and Anti-Money Laundering (AML) failures.

The operator, which trades as AspireGlobal and runs 58 websites, will pay the money to socially responsible causes as part of a settlement with the Commission.

Social responsibility failures included:

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• not having effective systems in place to prevent customers spending significant amounts of money in a short period of time before an assessment was made as to whether the customer was potentially at risk of gambling related harm. This raised concern that velocity of spend was not identified or acted upon quickly enough

• failing to conduct a safer gambling interaction despite one customer losing £6000 in 48 hours. A telephone interaction was attempted but only when the daily loss limit of £5000 in 24 hours was reached

• one customer was able to deposit and lose £7000 in just over four hours in the early hours. This customer was able to play through the backstop in place at the time due to a system error which failed to prevent the customer from depositing above the backstop limit. A manual review of the customer did not identify the fact they had played through the backstop trigger

• one customer was able to open a significant number of gambling accounts despite the fact they had previously self-excluded.

Anti-money laundering failures included:

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• AML/Counter Terrorist Financing (CTF) policies and procedures were too reliant on financial thresholds

• when customers hit a medium, medium/high or high ML risk score they were not subject to a manual Enhanced Customer Due Diligence (ECDD) check until a financial trigger was hit

• when financial thresholds were reached, there were delays in completing ECDD checks. One customer who reached the financial threshold did not have an ECDD review conducted until a week later

• not following its policy regarding ECDD checks. One customer who reached a financial threshold but did not have a high AML risk score, did not have a manual ECDD review until eight days later. This was contrary to AG Communications Limited’s policy.

This is the second time AG Communications Limited is facing regulatory action – in 2022 the operator paid £237,600 for AML failures.

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John Pierce, Commission Director of Enforcement, said: “This case marks the second occasion that this operator has been subject to enforcement action. Its failure to uphold anti-money laundering standards, delays in necessary interventions, and deficiencies in social responsibility measures are wholly unacceptable.

“Today’s outcome underscores the gravity of these breaches. It is essential that operators not only implement and maintain robust anti-money laundering policies, procedures, and controls but also act swiftly and decisively in response to any indications of suspicious activity. Effective social responsibility measures must be in place at all times to ensure that consumers identified as at risk receive timely and appropriate intervention.

“This case stands as a clear warning to all operators that repeated regulatory failings will result in increasingly stringent enforcement action.”

The post UKGC Imposes £1.4M Fine on AG Communications Limited appeared first on European Gaming Industry News.

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Asia

Thailand: Requirement of B50M in Account for Casino Entry Removed

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The Thailand’s Entertainment Complex Bill has been amended, removing the requirement that Thais must show they have at least 50 million in a fixed deposit before being allowed into the planned casino-entertainment complex.

It has been replaced by the need to have filed three-years of income tax returns.

The requirement is in Section 65 of the draft Entertainment Complex Bill, which has been under scrutiny by the Council of State, the government’s legal advisory body.

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Deputy Prime Minister and Minister for Finance Pichai Chunhavajira said the draft had now been reviewed by the council and revisions proposed to meet its objectives, including listening to feedback from the public.

The revised draft legislation had been signed by Deputy Prime Minister and Interior Minister Anutin Charnivirakul and sent to the cabinet secretariat on Feb 28, but it would not be on this week’s cabinet agenda, Mr Pichai said.

The process prior to submitting the bill to the cabinet would take about two weeks, he said.

Deputy Finance Minister Julapun Amornvivat confirmed that the 50 million baht requirement for casino entry had been removed and replaced by the requirement that Thais must have submitted three-years of tax returns.

The casino entrance fee remained at 5000 baht, he said.

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“The Ministry has checked the data and found there are only 10,000 Thai accounts with at least 50 million baht. So, the former requirement would push people to gamble elsewhere, which could be illegal. This amendment has been agreed on by the ministry and the Council of State,” Mr Julapun said.

He said the draft bill would be submitted to the cabinet for approval as soon as possible. He expected this would be during the current parliamentary session.

On Monday, representatives of several protest groups – the Network of Students and People for Thailand’s Reform, the Centre of People for the Protection of the Monarchy, and the Dharma Army – gathered near government house in Bangkok.

They submitted a letter to the prime minister opposing passage of the legislation. They argued that it would be harmful to the people, the country and the principles of all religions.

The post Thailand: Requirement of B50M in Account for Casino Entry Removed appeared first on European Gaming Industry News.

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