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The MGA Issues Interim Performance Report for January – June 2022

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The Malta Gaming Authority has released its Interim Performance Report for the period between January to June 2022. A review of the Authority’s accomplishments for the first half of 2022 is provided in the report, together with a description of the Maltese gaming industry’s performance over the same period. The latter provides a medium-term outlook towards the future, as well as an analysis outlining important statistics for the land-based and online gaming industries.

Supervisory Activities

  • During this period, 16 compliance audits were conducted together with 114 desktop reviews, accompanied by an additional seven AML/CFT compliance examinations that were initiated by the MGA on behalf of the FIAU. Additionally, the Authority issues a warning, cancelled a licence, as well as suspended another authorised entity, following information which emerged from compliance audits, compliance reviews and formal investigations Furthermore, the MGA issued a total of seven administrative penalties as well as two regulatory settlements, with a collective total financial penalty of €85,000.
  • Enforcement measures were also issued by the FIAU to an additional four licensees, ranging from written reprimands to administrative penalties, with an emphasis on remediation measures, based on the breaches identified during examinations carried out in previous years, including by the MGA. In total, these amounted to just over €386,567.
  • Based primarily on reducing the risk of money laundering or funding terrorism, the Fit & Proper Committee determined that four individuals and entities did not meet the Authority’s fit and properness criteria, while an additional two applications were rejected by the Supervisory Council.
  • A total of 626 criminal probity screening checks were undertaken on personnel, shareholders, ultimate beneficial owners, key individuals, employees, and businesses from the land-based and online gambling sectors.
  • In the first half of the year, 22 interviews with prospective money laundering reporting officers (MLROs) and key persons carrying out the AML/CFT function were carried out, with the aim of determining the knowledge and suitability of each candidate.
  • A total of six letters of breach were issued by the MGA’s Commercial Communications Committee (S.L. 583.09), out of which five operators were deemed to have violated the Commercial Communications Regulations.
  • In its efforts to safeguard players and promote responsible gaming, the Authority assisted a total of 2,578 players who requested assistance, covering the majority of the cases received during 2022 and the spillover from 2021.
  • A total of 22 cases of websites having misleading references to the Authority were investigated, while a total of 13 notices were published on the MGA’s website with the aim of preventing the public from falling victim to such scams. Furthermore, an additional 18 responsible gambling website checks were conducted, and five observation letters were issued.

National and International Cooperation

  • Between January and June 2022, a total of 122 alerts on suspicious betting were sent to the industry. Following correspondence of these alerts, the Suspicious Betting Reporting Mechanism received a total of 16 new suspicious betting reports.
  • Enforcement agencies, sports governing bodies, integrity units, and other regulatory authorities made a total of 23 requests for information, specifically in relation to the manipulation of sporting events or violations of sporting regulations. Subsequently, 10 of these requests resulted in the exchange of data. In addition, 278 allegations of suspicious betting from licensees and other interested parties were received.
  • The Authority participated directly in 12 separate investigations into sports rules violations or manipulation of sporting competitions during the time under review. In addition, the Authority also participated indirectly in another investigation.
  • The Authority sent 64 requests for international cooperation, the majority of which related to requests for background checks as part of an authorisation process. Furthermore, the Authority received a total of 36 requests for international collaboration from other regulators.
  • Up to the end of June 2022, a total of 84 official replies were issued, providing feedback on the regulatory good standing of our licensed operators to the relevant authorities asking for this information.
  • In total, during the first six months of the year, the MGA received just over 100 requests for information from other local regulating authorities and governing bodies.

The MGA will publish a full-year industry performance report during the second half of 2023, when it publishes its Annual Report for the financial year ending 31 December 2022.

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BOS in debate with Svenska Spel and ATG on SvD Debatt on bonuses in the gambling market

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On November 7, the CEOs of the gambling companies Svenska Spel and ATG published an op-ed in one of Sweden’s main newspapers – Svenska Dagbladet – in which they propose a total ban on all bonuses in the Swedish licensed gambling market.

BOS – the Swedish Trade Association for Online Gambling – responds today in the same paper that such a ban would unilaterally benefit Svenska Spel and ATG commercially, at the cost of poorer consumer protection in Sweden. The latter is related to the fact that a total bonus ban is expected to contribute to an accelerated transition from legally licensed gambling to unregulated unlicensed gambling.

“The elephant in the room for consumer protection is that consumers are to such a large extent absent from the legally licensed part of the gambling market. Instead, they have chosen the unregulated unlicensed market to an alarming extent, partly because of the very generous bonus systems offered there. We should not have that kind of excesses with sky-high bonuses in the licensed market, but to completely ban any form of moderate bonus offer is to give up the fight of defending the licensed gambling market and its consumer protection,” says BOS Secretary General Gustaf Hoffstedt.

Svenska Spel’s and ATG’s debate article is available here: https://www.svd.se/a/nyky6B/bonusar-maste-bort-driver-pa-ungas-spelande-skriver-debattorer

BOS’ debate article is available here, signed by Gustaf Hoffstedt, published today, November 14: https://www.svd.se/a/GyvAK4/spelbolagschefer-driver-spelarna-till-olagliga-spel-skriver-gustaf-hoffstedt

A translated version of Gustaf Hoffstedt’s op-ed can be read below:

 

Svenska Spel and ATG sacrifice consumer protection

Tighten the conditions for licensed gambling companies even further, demand gambling company CEOs Anna Johnson and Hasse Lord Skarplöth, Svenska Spel and ATG respectively, on SvD Debatt. Today, all forms of programs for loyal gambling customers are already prohibited in the Gaming Act. Johnson and Lord Skarplöth want this ban to now be extended to the currently permitted bonuses for new gambling customers. All in the name of protecting the gambling consumer.

Their reasoning may seem logical to someone who is not more deeply familiar with the conditions in the gambling market. What the reasoning, however, completely ignores is the elephant in the room when it comes to consumer protection in the Swedish gambling market: that consumers are increasingly abandoning licensed gambling companies in favour of companies that operate outside the regulated gambling market. According to a recent study by ATG, one of the signatories of the op-ed, the share of unlicensed online casino gambling can now account for just over 40 percent of turnover. In the unlicensed gambling market, the absence of consumer protection is total. The Swedish state receives zero kronor in gambling tax there and zero kronor in profit from its own state-owned gambling operations.

In the name of good consumer protection, the 40 percent lost to the unlicensed gambling market outweighs the 60 percent who still play licensed. This is because most high-volume gamblers are found among the 40 percent. High-volume gamblers are not synonymous with problem gamblers, but it is among these 40 percent that Swedish consumer protection needs to reach. Which it does not do today.

We believe that everyone agrees and is concerned that gambling among young people under the age of 18 is a growing problem, but to claim that this is due to the welcome bonuses that are currently offered to adult players, without mentioning how today’s young people learn to play for money through so-called skins and loot boxes in their favourite games, is not serious. Especially since data from our neighbouring country Denmark clearly points to the latter as the main reason for the increase in youth problem gambling there.

A high proportion of legally licensed gambling is achieved through striking a balance between consumer protection and gambling pleasure. The gambling consumers must themselves want to be in the licensed gambling market. If this is not achieved, the entire system will collapse.

The gambling authority Spelinspektionen has asked gambling consumers why they prefer to play unlicensed in Sweden to such a large extent. Among the main explanations is always the absence of loyalty programs for existing customers. Now Johnson and Lord Skarplöth also want to remove the possibility of giving a bonus to a new gambling customer. If they get their way, we probably haven’t seen the bottom yet in how low the proportion of legally licensed gambling can fall. As a reference, the Netherlands can be mentioned, whose gambling authority KSA recently announced that the proportion of illegal gambling now accounts for more than half of their gambling market.

So why are Svenska Spel and ATG acting in this way? Well, because even in a shrinking legal gambling market, there are market shares to defend. Both of these gambling companies, which emerged from the Swedish gambling monopoly, took significant market shares with them from the start when the Swedish gambling market was reregulated in 2019. The fact that their competitors, who in many cases start with zero customers on their data base, are prohibited from offering a bonus when a new customer is recruited is of course tempting for the old monopolists.

But they bite their own tail. Because with demands for further restrictions on the legal licensed gambling market, they can only defend their market share in an increasingly shrinking license market.

This is sad to see, because the Swedish gems ATG and Svenska Spel, where in the latter case all Swedes are part-owners of the company, could instead have shown leadership in defending a sustainable gambling license market. These two companies could have brought together the gambling market, or at least the members of their own trade association, for some common good. However, they ignore this and run solo games for short-term benefit for themselves, but not for Sweden and above all not for consumer protection in the gambling market.

Gustaf Hoffstedt, Secretary General, BOS – The Swedish Trade Association for Online Gambling

The post BOS in debate with Svenska Spel and ATG on SvD Debatt on bonuses in the gambling market appeared first on European Gaming Industry News.

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Asensi Technologies

Asensi Technologies Obtains Accreditation as an Online Gaming Laboratory in Malta

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The Malta Gaming Authority (MGA) has officially recognized Asensi Technologies as a System and Compliance Audit Service Provider, thereby granting the company authorization to conduct technical audits (System Audits) and regulatory compliance reviews (Compliance Audits) on online gaming systems operating under Maltese jurisdiction.

Following a rigorous accreditation process, Asensi Technologies expands its international presence and demonstrates its ability to meet the demands of a sector that is constantly growing and evolving.

“Malta, one of the leading international hubs for the online gaming industry, represents a strategic step in the company’s global expansion,” states Teté Asensi, CEO of the company.

“This recognition is particularly gratifying as it strengthens our position as a specialized laboratory for the evaluation and certification of online gaming systems in a key market such as Malta, and reflects further confidence in our work,” she adds.

Since its accreditation in 2017 by the Dirección General de Ordenación del Juego (DGOJ) as an authorized laboratory in Spain, Asensi Technologies has maintained a strong commitment to technical excellence and regulatory compliance, earning recognition on numerous occasions as one of the best service providers in the sector within the country.

Over the past year, the company has embarked on an international expansion process, achieving official accreditation from MINCETUR to operate in Peru, recognition from the Kahnawake Gaming Commission in Kahnawake, and now this milestone in Malta, where it expects to replicate the positive results already recorded in the three jurisdictions where it currently operates.

CEO Teté Asensi highlights the significance of obtaining these accreditations and international recognition for a company like Asensi Technologies: “We are extremely proud of this new achievement. We are a boutique laboratory undergoing rapid expansion thanks to a highly qualified and committed team capable of offering a close and personalized approach to our clients, accompanying them throughout their processes with tailored solutions that meet their needs. This milestone reflects and acknowledges all our effort and dedication,” she concludes.

The post Asensi Technologies Obtains Accreditation as an Online Gaming Laboratory in Malta appeared first on European Gaming Industry News.

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Australia

SkyCity Announces Renewal of Queenstown Casino Licence

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SkyCity Entertainment Group Limited confirmed that the New Zealand Gambling Commission has granted SkyCity Queenstown Limited with a renewal of its casino venue licence for a further 15 years from 7 December 2025, pursuant to section 134 of the Gambling Act 2003.

SkyCity Chief Executive Officer, Jason Walbridge, said: “We’re delighted with this outcome. We look forward to continuing to play our part in Queenstown’s fantastic range of entertainment for both locals and visitors.”

The post SkyCity Announces Renewal of Queenstown Casino Licence appeared first on European Gaming Industry News.

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