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ThePOGG and BetBlocker are Proud to Announce the Launch of the Responsible Gambling Directory – Supporting Vulnerable Players Worldwide
It is with immense pride, and after an incredible amount of work, that Betblocker.org and ThePOGG can announce the arrival of the Responsible Gambling Directory (RGD). This incredible resource is a master index of the different organisations – free and commercial – around the world that can offer help and support to those experiencing gambling related harms. The RGD is supremely easy to navigate via its 6 master categories: Phone Lines, RG Information, Blocking Gambling, Support Groups, Therapy and Emergency Help. Geotargeting ensures that the user is only able to view those organisations that can actually support them from their country of residence meaning their pathway to help is a direct one.
A growing frustration at the lack of a central resource of support mechanisms for those with gambling addiction issues led to the co-development of the RGD by BetBlocker – the responsible gambling charity – and ThePOGG.
Most industry experts agree on the fact that blocking softwares – such as that offered free to all be BetBlocker – are vital in bringing about recovery – but fresh insight is highlighting the fact that they work most effectively as part of a raft of support measures. BetBlocker intends to give those with problem gambling tendencies links to all means of support out there so that they are able to take back control of their lives. The RGD is giant hub for these links.
We were interested to hear more on the RGD project from BetBlocker Trustee, Duncan Garvie.
“The Responsible Gaming Directory has been a vast undertaking due to the global scope of the data involved. We simply would not have been able to bring this to a successful conclusion without assistance from the team at ThePOGG.com.
We are delighted that we are able to create the RGD to help those with gambling addiction issues find the right type of support for them, with ease. Some players will merely require information on how to pre-empt problem gambling behaviours whilst others will be in the midst of a crisis precipitated by their addiction – regardless – the RGD will lead them to the appropriate category of help in the country in which they are resident.”
BetBlocker is now at the stage of offering the use of their resource to other institutions who have a need for it. There is no other tool like this out there and so it is invaluable to those organisations that take safer gambling seriously. The BetBlocker team is most willing to build unique branded versions of their tool for any charity, non-profit, public educational institution or regulatory entity wishing to aid their users by making it clear to them just how many problem gambling support mechanisms are out there providing support.
Should any commercial enterprise wish to procure a branded version of the tool (this will include their personal logo and custom colour scheme) then this is also possible by committing to an annual donation in support of the charity, and the important work it does every day of the year.*
We were keen to find out more about these personalised versions of the tool so asked Mr Garvie to explain:
“Well simply put, iGaming operators and other gambling related agencies have direct contact with thousands of players every single day. Way more than we do. There is the potential for any player to experience problem gambling habits, and by working with these other institutions, we can meet the needs of far more vulnerable players than if we insist on hosting this information ourselves. We aren’t naïve – we know that in reality commercial organisations and charitable agencies – want things on their sites to look “right”. They want their logos on the pages, the colours to match those of the branding on the rest of the site. That’s not a big deal to us if it means more players get the help they need more quickly than ever before. It’s an idea we were all behind.”
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The SOFTSWISS Game Aggregator, the largest content hub in the iGaming industry, has secured Brazilian certification, becoming one of the first in the market to achieve this milestone.
Regulatory rules for iGaming come into effect in Brazil on 1 January 2025. According to them, platforms, aggregators, sportsbooks, and providers must undergo certification. Companies aiming to provide their services in Brazil in 2025 and beyond have been preparing for this transition throughout the year.
The SOFTSWISS team announces that its Game Aggregator is the first to fully comply with regulations, completing all necessary preparations and receiving the certificate to ensure smooth and efficient operations for its clients.
SOFTSWISS has also obtained certification for integration with the world’s largest game providers – Pragmatic Play, Evolution, and Playtech. These providers offer a diverse range of games tailored to suit the preferences of Brazilian players, from immersive live dealer experiences to engaging slots and table games, ensuring entertainment for every type of player.
According to recent Kantar research conducted in November 2024, the overall satisfaction index for the SOFTSWISS Game Aggregator is 8.1 out of 10. Remarkably, half of the respondents rated the product a 10 or 9. Customer support service satisfaction scored even higher, at 8.4 out of 10.
The Game Aggregator also boasts a key advantage: consistent 99.999% uptime, which is crucial for the iGaming business.
Ivan Montik, Founder of SOFTSWISS, notes: “According to our information, the SOFTSWISS Game Aggregator is the first aggregator fully prepared, both technically and legally, to work in Brazil when the new regulations take effect. This is a significant achievement that the team has worked on diligently and systematically. Our work doesn’t stop here – we are actively adding new providers to help our clients expand their presence in this promising Brazilian market, which is no longer ‘the sleeping giant’. It has awakened, and SOFTSWISS is at the forefront of this exciting transformation.”
To support this high level of performance, earlier this year SOFTSWISS appointed Rubens Barrichello, the Brazilian Formula 1 legend, as a Non-Executive Director, demonstrating its strong commitment to the local market. To ensure efficient operations and promptly address ongoing matters, SOFTSWISS also has a dedicated team of local business development managers in Brazil.
SOFTSWISS team will be available to discuss partnership in Brazil and other markets at the first major iGaming event of 2025 – ICE Barcelona, taking place on 20–22 January, at stand 2G42.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, the Affilka Affiliate Platform, the Sportsbook software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.
The post SOFTSWISS Game Aggregator: Largest Content Hub Certified in Brazil appeared first on European Gaming Industry News.
Digitain, the leading provider of sportsbook and casino platform solutions, announced today that Edmond Ghulyan, the Group Chief Strategy Officer, has been promoted to CEO of Relum, the casino engine solution provider that is part of the Digitain Group of Companies.
Edmond has held several key leadership positions within the Digitain Group over the past seven years, including Chief of Centrivo Products and Group Chief Strategy Officer. He brings extensive experience in the iGaming industry, along with expertise in digital strategy, product innovation, operations, and market-product fit strategies. His comprehensive understanding of both B2B and B2C iGaming supply chains will be invaluable in further scaling Relum’s product offerings, including casino aggregation services and market expansion.
Digitain’s Group Founder, Mr. Vardges Vardanyan, commented on the promotion: “I am delighted to have Edmond lead the Relum team. With his extensive experience in product and commercial development at Digitain over the years, Edmond will support and facilitate comprehensive solutions as Relum expands its services to B2C partner operators in high-growth markets.”
Edmond Ghulyan, CEO of Relum, expressed his enthusiasm for the new role: “I am truly excited to have played my part of Digitain’s growth journey, and now Relum, a company that has consistently expanded its business solutions within the global regulated iGaming supply chain. The company’s customer-centric approach and commitment to its people in delivering complex solutions for today’s multi-jurisdictional regulated operators have always impressed me. I eagerly look forward to scaling the Relum business with new and existing partners and leading the product and sales team in the coming months.”
The post Digitain has promoted Group Chief Strategy Officer to CEO of Relum appeared first on European Gaming Industry News.
Zitro, a leading global gaming company, has announced the successful launch of its first Wide Area Progressive (WAP) in Argentina, with over 45 slot cabinets initially installed in five gaming halls located at the Hipódromo de Palermo. The product selected for this project is the successful game “Mighty Hammer Ultimate” on Zitro’s premium cabinet, “Altius Glare.”
This system represents the first WAP in South America. A shared jackpot called “Mega Pozo Mighty Hammer” starts at 50 million Pesos and grows progressively, making it the largest accumulated prize in the region. The official inauguration was held on December 19th during the exclusive “Noche de Palermo” event, including a live performance by the renowned Argentinian band Los Totora.
Company Directors commented: “We are very pleased to introduce Argentina’s first WAP at the Hipódromo de Palermo. This project – for which we partnered with Zitro – reiterates Casino Club’s commitment to innovation, always under the premise of offering our customers an entertainment experience that exceeds all their expectations.”
For her part, Alejandra Burato, Regional Director of Zitro for LatAm, commented: “The launch of our first WAP in Argentina is a very important milestone for Zitro, as it confirms our company as a supplier of machines for WAPs. Attending the inauguration event and seeing firsthand how our products connect with players has been a pleasure, providing a unique and different entertainment experience in the region. Additionally, I want to highlight the excellent marketing surrounding the launch, contributing to its success. Finally, I would like to thank Casino Club for their trust and collaboration, which has allowed us to present this innovative proposal in such a renowned and emblematic place as the Hipódromo de Palermo.”
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