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SOFTSWISS Unveils Game Aggregator Client Satisfaction Survey Results
High-level client support at every stage of cooperation compared to competitors is one of the key advantages highlighted by the SOFTSWISS partners during the customer satisfaction survey conducted in January-February of 2022 by the leading evidence-based insights and consulting company Kantar Ukraine.
The main objectives of the research were to get insights on client expectations when choosing the iGaming software provider, discover product and workflow characteristics that are the most significant for partners, and disclose the level of satisfaction with SOFTSWISS solutions and services compared to competitor products. The survey was conducted among partners of the SOFTSWISS Game Aggregator, one of the most demanded products in the company’s portfolio.
Survey results: Industry insights
According to the research, the crucial functional reasons for choosing a business partner in the iGaming industry are the following:
- Wide range of games
- Flexibility in discussing terms of service
- Quick response and resolution of issues
At the same time, the characteristics which have low importance are the availability of licences and certifications for regulated markets and overall positive reviews about the company.
As for the emotional characteristics which influence the decision, the top 3 became:
- Simple and quick communication with the [account] manager
- Offers you services and products that meet the needs of your company
- Long-term partnerships
The least important emotional attribute is the software partner’s prestige.
Based on the survey, clients cite the main reasons to terminate the business relationship would be poor quality or lengthy request resolution, lack of involvement of a company representative in resolving issues, as well as lack of additional technical features and functionality. Another significant motive that could cause clients to stop cooperation is bad-quality support.
As stated in the research, SOFTSWISS partners also highlighted the top 3 most important functional characteristics of the game aggregator:
- Stable access to games
- Fast response to unscheduled malfunctions
- Experienced integration support and further support from the game aggregator team
In addition, clients noted that they received “timely communication about the changes in the API” and were promptly notified about new “API technical opportunities”.
SOFTSWISS overview
The results of the survey showed that 90% of Game Aggregator clients are satisfied with the products they use from SOFTSWISS. They pointed out that the most significant characteristics they considered when choosing SOFTSWISS were:
- Prompt and quality communication at different stages of the joint work
- Variety of games
- Flexible terms of service
- Easy integration process
These characteristics are in line with what SOFTSWISS aims to deliver to clients. This convergence allows us to say that SOFTSWISS meets the key expectations of industry players. The status of the company as a reliable partner is also confirmed by the fact that customers use several SOFTSWISS products at the same time. Along with the Game Aggregator, SOFTSWISS partners most often purchase the affiliate management platform Affilka. 55% of SOFTSWISS Game Aggregator clients have integrated the affiliate tracking software and are highly satisfied with it.
Client Opinion: Game Aggregator Characteristics
As reported in the research, the overall satisfaction index of the SOFTSWISS Game Aggregator is 8.2 which is an excellent result. Such a high level of client satisfaction demonstrates SOFTSWISS’ focus on meeting client needs and providing top service that is efficient and appreciated by partners. The SOFTSWISS Game Aggregator received a high score for each of the crucial characteristics which were pointed out by the industry players in terms of choosing this kind of product (on a scale of 1-10, where 1 is the least important and 10 is the most important):
- Stable access to games – 9.0
- Timely notifications about planned work – 9.0
- Quick response to unscheduled problems (notifications, solution speed) – 8.8
- High-level of integration support and further support from the Game Aggregator team – 8.5
It is worth noting that the SOFTSWISS Game Aggregator received the highest score for the most significant feature for clients, namely, stable access to games.
When examining the survey results related to the level of service support, the numbers display that client service is higher than that of competitors, which is an essential achievement for the team:
- SOFTSWISS – 7.9
- Competitors – 7.4
The most outstanding advantage of the SOFTSWISS client support is the high speed of request responses and a convenient helpdesk service.
“Such research is very helpful for understanding in which direction to move further to improve our performance. We are pleased to see that our partners highly appreciate our work. This inspires us to make the Game Aggregator even better. We strive to be a reliable partner for our clients and provide them with quality service,” commented Tatyana Kaminskaya, Head of SOFTSWISS Game Aggregator.
Summarising the research, the most important reasons for choosing SOFTSWISS in general, and the Game Aggregator in particular, are a fast-growing content base, high-level client support, and prompt communication. The SOFTSWISS team notes that the results correspond to the brand positioning – being a reliable iGaming provider offering expert solutions and an excellent level of service. It is a vital conclusion in terms of evaluating not only a specific product but also the long-term strategy of the company.
“Ongoing work with clients and studying their needs is one of the most important tasks that the marketing department sets. Understanding the customer allows us to create innovative products, as well as to adapt and develop customer service to the highest level. And, of course, we are glad that the results of this study give us not only valuable insights but also show high satisfaction with both our products and service. More and more factors indicate that SOFTSWISS work standards are becoming the benchmark in the industry”, highlighted Valentina Bagniya, Chief Marketing Officer at SOFTSWISS.
About SOFTSWISS
SOFTSWISS is a widely-acclaimed iGaming expert supplying certified software solutions for managing gambling operations. The company has an international team, which counts 1000+ employees and has an official presence in Malta, Belarus, Poland and Georgia. SOFTSWISS holds a number of gaming licences, providing one-stop-shop iGaming solutions. The company has a vast product portfolio, which includes an Online Casino Platform, Game Aggregator with thousands of casino games, the Affilka affiliate platform, Sportsbook Platform and the Jackpot Aggregator. In 2013 SOFTSWISS was the first in the world to introduce a bitcoin-optimised online casino solution.
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Amusnet
Week 7/2026 slot games releases
Here are this weeks latest slots releases compiled by Eastern European Gaming
Spinomenal has launched its newest exciting venture, Volcano Power – Hold & Hit 3×3. The 3×3 reels of Volcano Power – Hold & Hit 3×3 are enclosed in a glowing golden frame on a surface of lava, shimmering embers, and volcanic stones. From the initial spin, players are captivated by a powerful, exhilarating soundtrack that conjures the explosive energy of a volcanic eruption.

BGaming is honoring the Chinese New Year this February by launching three new games themed around Chinese culture. This is the most recent in a series of seasonal promotional game collections launched by the studio. It comes after the successful releases of the Xmas, Halloween, Oktoberfest, and Valentine’s promotional sets in 2025.

History is shaped by those who win, but in Medusa vs Perseus: Stone Duel, the new slot from sought-after iGaming creator ICONIC21, the result lies with the player. Transforming one of history’s most renowned rivalries into a 5×5 grid format, ICONIC21 offers a game characterized by intensity, impressive visuals, and clear mechanics.
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Enter the sands of history with Cairo Dice from Amusnet, where the allure of Ancient Egypt blends with the lively spirit of contemporary gaming. Drawing from tales of formidable pharaohs, divine deities, and forgotten riches, this visually stunning dice slot game immerses players in the essence of a golden desert kingdom, filled with symbols of wealth and enigma.

Relax Gaming has released Olympus 7’s Dream Drop, a mythological masterpiece containing high-voltage jackpot potential. Set against a backdrop of ancient legend, the new title features a 6×4 grid where the gods of old command six electrifying mini slot games.

TaDa Gaming introduces a fresh and engaging experience with Gallina Fortunata. Designed in portrait mode and built for fast, intuitive play, this innovative release blends reel-based gameplay with a flexible cashout mechanic, giving players full control over when to collect their winnings.

Blueprint Gaming has finalized a significant licensing deal with Warner Bros. Discovery Global Experiences (WBDGE) to create a collection of online slot games inspired by Game of Thrones, one of the most iconic entertainment franchises globally. The agreement encompasses upcoming titles influenced by House of the Dragon, contributing to a long-term strategy of high-quality, IP-driven launches.

Gaming Corps has enhanced its slot collection with the launch of Wild Woof Returns, a follow-up to the popular Wild Woof game that elevates the original’s feature-rich gameplay. Wild Woof Returns immerses players directly into a cartoon-themed Wild West, as Sheriff Woof Garret pursues the notorious Feline Four once more.

Get ready to immerse yourself in a realm of influence, passion, and fortune in Hidden Treasures of Rome: Cleopatra’s Love – the sophisticated latest release from coveted software developer Swintt’s Premium collection where empires converge and the bounty of a kingdom is poised for victory!

ENJOY has enhanced its growing slot collection with the launch of Diamond Slam, an exciting and powerful new game that combines traditional slot charm with contemporary jackpot-oriented mechanics. The small 3×3, 5 fixed payline slot embodies the allure of classic fruit machines with colorful fruit icons, seamless animations, and a lively backdrop, producing a dynamic and engaging environment.

Amusnet has released 40 Vampire Beast, a chilling new video slot that drags players straight into a gothic nightmare – where every spin pulses with tension, mystery and untamed power. Built on 40 fixed paylines, the game delivers relentless action amplified by Expanding Wilds and a fearsome multiplier feature that can turn a single spin into a monstrous reward.

Booming Games has introduced Gold Gold Gold Hold and Win this week. The game features a 5×3 layout with 25 paylines, offering significant risks with a top payout of 2,000 times the wager. Offering instant cash prizes at the end of each spin, Gold Gold Gold Hold and Win delivers an exceptional experience for players in search of high-stakes excitement.

ELA Games has officially launched its newest slot, Tea Party of Fortune. Now accessible throughout the studio’s complete partner network, this story-driven title welcomes players into a Secret Garden where engaging mechanics blend with a beloved fairytale theme.

Discover whether there are truly pots of gold at the end of the rainbow in Red Papaya’s newest slot featuring Free Spins, Cash Prizes, Jackpots, Collects, and Wilds to uncover during your gameplay. Do pots of gold truly exist at the rainbow’s end? The only method to discover is to spin the reels on Lucky Rainbow Rush, the newest slot by Red Papaya.

Just in time for Valentine’s Day, Slotland.eu encourages players to enjoy a hint of legendary enchantment with the debut of its whimsical new slot, Aphrodite’s Kiss. Drawing inspiration from the timeless Greek goddess of love and beauty, this game combines romantic charm with the possibility of lofty rewards.

The post Week 7/2026 slot games releases appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Aphrodite’s Kiss
Love on the Reels: Slotland Introduces “Aphrodite’s Kiss”
A Perfect Union – Enjoy love with 25 Free Spins and a 90% Match Bonus available to All Players.
Just in time for Valentine’s Day, Slotland.eu encourages players to enjoy a hint of legendary enchantment with the debut of its whimsical new slot, Aphrodite’s Kiss. Drawing inspiration from the timeless Greek goddess of love and beauty, this game combines romantic charm with the possibility of lofty rewards. Every participant is encouraged to experience this with 25 FREE SPINS and a 90% Match Bonus, while VIP members enjoy a 120% Match—promotions valid until February 17th.
Designed with a gentle, whimsical mix of pink and gold, the 3×3 reel collection drifts amidst ethereal clouds. The goddess, wearing a crown of flowers, sends a kiss to the symbols—a golden harp, olive branch, and grand Pegasus—establishing an enchanting, romantic atmosphere.
“Aphrodite’s Kiss captures the essence of passion and chance,” said Michael Hilary, Slotland Manager. “It’s a perfect, heartfelt game for the season, where a single kiss—or spin—can trigger divine surprises.”
Gameplay Features:
Mystery Bonus: A single MYSTERY scatter on the 2nd reel instantly awards a random Coin Win, paid directly to your cash balance, or triggers the coveted Free Spins round.
Heavenly Free Spins: This bonus round begins with a random number of spins, featuring an ever-increasing win multiplier that grows with each spin.
Wild Pays: The Wild symbol appears in both base play and bonuses, with a 3x wild combination paying a 2000x the bet.
Aphrodite’s Kiss is a straightforward yet engaging 10-payline slot made for smooth mobile gaming in both vertical and horizontal orientations, with wagering options ranging from $1 to $10.
Aphrodite’s Kiss debuts on sister site CryptoWins.com, featuring match bonus promotions available until February 22, along with CryptoSlots.com and Winaday.eu.
Allow affection to turn the wheels. Explore Aphrodite’s Kiss now at Slotland, Winaday, CryptoSlots, and CryptoWins:
SLOTLAND
25 FREE SPINS
* Redeem: 1x, Valid: Aphrodite’s Kiss, Wager on Winnings: 28x on all slots, Max Cashout: $100
* Depositing players only
* Bonus Code: LOVESPINS
UP TO 120% MATCH
* 120% For Gold VIP, 110% for Silver VIP, 100% for Bronze VIP, 90% for all
* On deposits $25 – $500
* Redeem: 2x per day, Wager: 25x, Valid: All slots & keno
* Bonus Code: MORELOVE
Promo valid February 13 – 17, 2026: https://www.slotland.eu/en/promotions#new-game-aphrodites-kiss
CRYPTOWINS
MYSTERY LOVE MATCH
* Redeem: 3x per day, Wager: 35x, Valid: Aphrodite’s Kiss
* Bonus Code: MYSTERY
UP TO $115 LOVE MATCH
* On deposits $115 on $200 – $299, $75 on $100 – $199, $35 on $25 – $99
* Redeem: 4x per day, wager: 37x, Valid: Slotland Ent. Games
* Bonus Code: MORELOVE
Promo valid February 14 – 22, 2026: https://www.cryptowins.com/en/new-games
The post Love on the Reels: Slotland Introduces “Aphrodite’s Kiss” appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Boomerang Partners
Boomerang Partners announces the launch of the exclusive TIME TO WIN tournament for affiliates
Boomerang Partners has launched an exclusive affiliate tournament timed to coincide with a pivotal stretch of the 2026 global sports calendar. Running until 31 March, the activation operates under the TIME TO WIN concept — the strategic framework underpinning the company’s collaboration with its Official Regional Partner, AC Milan, throughout the Year of Sports.
The 2026 calendar features a concentration of major competitions, including the FIFA World Cup 2026 and the Olympic Winter Games Milano Cortina 2026. Positioned across February and March — one of the season’s most commercially active periods — the tournament is designed to help sports-focused affiliates capitalize on heightened engagement.
TIME TO WIN tournament prizes
Following a teaser campaign featuring AC Milan players Ruben Loftus-Cheek, Alexis Saelemaekers, Christian Pulisic, Adrien Rabiot and Rafael Leão, Boomerang Partners confirmed 12 February as the official launch date. The tournament is hosted on the AC Milan Hub, a digital platform created within the partnership between Boomerang Partners and the Club.
Participants can unlock prize draws by reaching specified point thresholds. Available rewards include match experiences and exclusive club-related trips, such as visits to Milanello Sports Center.
Prize categories include:
-
TIME TO WIN merchandise packs for teams
-
Official AC Milan jerseys signed by players
-
Match trip for AC Milan vs Cagliari
-
Match trip for AC Milan vs Juventus with pre-match access
-
Exclusive Milanello experience for affiliate teams
Affiliates earning at least 100 points will also receive bonus points toward the Golden Boomerang Awards 2026.
Participation mechanics
The competition runs from 12 February to 31 March 2026. During this period, affiliates complete tasks across designated segments, accumulate points and progressively unlock access to five prize draws. Activities include social media initiatives, surveys and collaborative promotional efforts coordinated through the AC Milan Hub.
The role of the AC Milan Hub
The AC Milan Hub serves as the central platform for all TIME TO WIN initiatives. Designed as an integrated digital ecosystem, it combines campaign tools, interactive mechanics and access to exclusive club-related experiences. While the tournament represents the flagship activation for Q1 2026, the Hub will host additional partnership initiatives throughout the year.
By embedding the competition within this platform, Boomerang Partners expands the value of participation beyond a standalone performance challenge, positioning affiliates within a broader brand collaboration framework.
Strategic support for affiliates
Participants also gain access to Boomerang Partners’ Sports Marketing & Betting Calendar 2026 — a practical planning resource that outlines tournament cycles, regional sports trends and campaign timing strategies. The guide provides structured insights into market behaviour, enabling affiliates to approach peak sporting periods with data-driven precision.
TIME TO WIN as a strategic framework
TIME TO WIN represents the overarching concept guiding Boomerang Partners’ 2026 partnership with AC Milan. More than a campaign theme, it reflects a shared emphasis on performance, ambition and long-term growth. The concept is designed to support multiple activations throughout the sports season, extending beyond traditional sponsorship formats.
Affiliates are encouraged to prepare campaigns in advance to maximize results during the tournament window.
About Boomerang Partners
Boomerang Partners is a global marketing agency and Official Regional Partner of AC Milan. The company launched the Golden Boomerang Awards in 2024, with more than 400 affiliate teams participating in its 2025 season. Its partner network spans more than 40 markets, offering affiliate and entertainment services supported by localized solutions and multilingual customer support.
The post Boomerang Partners announces the launch of the exclusive TIME TO WIN tournament for affiliates appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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