Compliance Updates
adesso certified in accordance with WLA standard as IT service provider for the lottery industry
Impressive milestone for adesso’s lottery segment: after passing the recent WLA security audit, the IT service provider is now certified in accordance with the highly respected Security Control Standard 2020 (WLA-SCS:2020) of the World Lottery Association (WLA). adesso is one of the first software manufacturers to meet this essential security standard for the industry and to offer this certification to its customers.
adesso has been supporting lottery companies around the world for over two decades and is very familiar with the challenges digitalization poses for the gaming market. The WLA-SCS:2020 (Level 2) standard of the World Lottery Association is the seal of quality for outstanding information, security and integrity measures in the industry. Level 2 is the highest level of certification and comprises a demanding set of criteria that must be fulfilled not only by lottery and sports betting operators in their international business, but also by their technology service providers and suppliers if they want to remain competitive.
During the certification audit, adesso’s processes as an IT service provider to the industry underwent a comprehensive, smooth assessment and met the requirements for WLA-SCS:2020, Level 2, without any reservations.
The WLA standard is a key benchmark of security, risk management and integrity for the sector. It describes a security management process that is aligned both with international standards and with a common security baseline that represents good practice for lottery and sports betting operators. The standard comprises a large number of controls and requirements for lottery and sports betting operators and their suppliers.
Prof. Dr. Rüdiger Striemer, Senior Vice President Lottery at adesso, views the certification as a way of building trust: “Trust is a vital currency in an industry where lotteries and sports betting operators handle vast sums of the public’s money. Excellence in processes and solutions is the foundation for building trusting relationships with industry stakeholders, national supervisory authorities, and especially players. As a long-standing partner to the sector, adesso is naturally one of the first movers and delighted to receive this certification.”
In the past two decades, adesso has successfully implemented numerous projects at German and international companies in the gaming industry, giving it both a deep knowledge of the sector and a unique position on the market. The IT service provider offers lottery companies organization development along the entire value chain, from strategy consulting and the development of suitable business models in project and process management, through to the roll-out of proven IT solutions. Only last year, adesso caught the industry’s attention with compelling innovations such as LotteryForce, the modular iGaming platform of the future, and adessoDraws, a revolutionary blockchain-based electronic drawing system for digital lotteries.
adesso is a member of the World Lottery Association (WLA), which represents the interests of some 140 state lottery companies worldwide and organizes the World Lottery Summit, as well as of the European Lotteries (EL) and the Asian-Pacific Lottery Association (APLA).
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Australia
VGCCC: Bookmaker Fined for Customer Safety Breaches
Registered online bookmaker VicBet has been fined $130,000 for 2 breaches of its customer care obligations.
Announcing the fine, Victorian Gambling and Casino Control Commission (VGCCC) CEO Annette Kimmitt AM reminded the gambling industry of the potential for people to experience severe harm when rules are not followed.
“Breaches can have serious consequences, not only in terms of punitive actions against the companies we catch out, but for people whose lives are affected by this behaviour,” Ms Kimmitt said.
“It is an egregious betrayal of trust, for example, to continue to send marketing materials to a person who has self-excluded from a gambling venue or closed a betting account.”
The VGCCC’s investigations into complaints about VicBet found the bookmaker had:
• offered and provided a $1,800 bonus bet to a customer after they asked for their betting account to be closed in September 2022. VicBet was fined $50,000.
• repeatedly sent gambling promotional material to a customer after they permanently self-excluded from VicBet in March 2020. The penalty was an $80,000 fine.
It is an offence for a bookmaker to encourage or offer any credit, voucher or reward, or other benefit to induce an account holder to keep an account open after they have requested its closure.
Similarly, sending correspondence or promotional material to customers who have self-excluded contravenes the Victorian Bookmakers’ Association Code of Conduct.
“On these occasions, VicBet failed to live up to both its legal and social licences to operate, which include minimising the risk of harm to customers,” Ms Kimmitt said.
“Industry must respect the wishes of people who decide to have a break from, or quit, gambling. This means taking all reasonable steps to enforce harm prevention initiatives that customers commit themselves to, such as self-exclusion programs.”
VicBet was given the opportunity to “show cause” as to why disciplinary action should not be taken. Submissions from its legal representative were considered prior to a determination being made.
The post VGCCC: Bookmaker Fined for Customer Safety Breaches appeared first on European Gaming Industry News.
Brazil
INCENTIVE GAMES RECEIVES FULL PAY-TO-PLAY GAMING CERTIFICATION IN BRAZIL
Incentive Games, a leading B2B games provider specialising in player acquisition and retention, today announced it has received full certification from Gaming Laboratories International (GLI) to offer its Pay-to-Play games in the Brazilian market.
This certification encompasses Incentive Games’ entire suite of games, random number generator (RNG), and remote gaming service (RGS), paving the way for the company to expand its reach into the thriving Brazilian gaming market.
Stewart Gove, COO of Incentive Games, commented, “This GLI certification is a huge milestone for us, and a testament to the hard work and dedication of the entire Incentive Games team. It demonstrates our commitment to delivering the highest quality and most secure gaming experiences to players worldwide. We are delighted to now offer our P2P games to licensed operators in the dynamic Brazilian market.”
The post INCENTIVE GAMES RECEIVES FULL PAY-TO-PLAY GAMING CERTIFICATION IN BRAZIL appeared first on Gaming and Gambling Industry in the Americas.
Brazil
FBMDS obtains certification to operate in Brazil
FBMDS proudly announces its certification to operate in the Brazilian iGaming market, marking a significant milestone in its global expansion strategy. This achievement reinforces FBMDS’s leadership in the video bingo category and its commitment to deliver spotless quality, innovation and compliance to Brazilian operators and players.
With this certification, FBMDS becomes one of the few iGaming providers authorized to deliver certified, high-quality games tailored to the Brazilian market in which the brand is deeply enrooted because of its cultural background. This development not only strengthens the brand’s position in a rapidly growing sector but also offers Brazilian players and operators access to a portfolio of games that combine cutting-edge technology, cultural match, and world-class security standards.
“This certification represents a pivotal moment in our journey,” said Renato Almeida, Director at FBMDS. “It demonstrates our commitment to the Brazilian market, ensuring a safe, exciting, and fully compliant gaming experience for players, while empowering operators with premium certified content that drives engagement and growth.”
For FBMDS, this milestone aligns with its 2025 narrative: a roadmap focused on market expansion, innovation, and leadership in key iGaming segments. Brazil’s rapidly expanding market provides a prime opportunity to bring FBMDS’s renowned expertise in video bingo to a whole different level.
For operators, FBMDS’ certified games provide assurance of compliance with Brazilian regulations, while its innovative products and collections are designed to captivate players and drive business growth.
On what Brazilian players is concerned, online casino gaming enthusiasts can look forward to a personalized gaming experience that reflects their culture, preferences, and expectations, underpinned by the highest standards of excellence and safety.
Following this certification, FBMDS will launch a series of targeted marketing campaigns, event participations such as the SBC Summit Rio, in Rio de Janeiro, this February, and direct engagements with new clients. In the first quarter, FBMDS plans to strengthen its partnerships with operators and expand its footprint in Brazil through strategic initiatives and localized offerings.
FBMDS has long been a pioneer in the video bingo category, delivering innovative, culturally relevant titles that resonate with global audiences. Certification in Brazil is simply the recognition of its expertise and dedication to raising the bar in iGaming. By aligning its operations with local regulatory requirements, FBMDS ensures that its games offer a seamless, enjoyable experience while meeting the market’s unique demands.
The post FBMDS obtains certification to operate in Brazil appeared first on Gaming and Gambling Industry in the Americas.
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