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New report today reveals a staggering 85% increase in online fraud with over a fifth of all online traffic now an attack

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  • In the UK: gaming, online streaming and social media sites, travel and retail/ecommerce companies are the worst hit by fraudsters

  • Experts also find that the metaverse is already fast becoming a fertile breeding ground for cybercrime and newly defined, ‘Master Fraudsters’

A new report released today, The 2022 State of Fraud and Account Security, is warning UK commerce that it faces its most challenging year ever. Experts from the Arkose Labs Network, an online fraud deterrence platform, analyzed over 150 billion transaction requests across 254 countries and territories in 2021 over 12 months to discover that there has been an 85% increase in login attacks and fake consumer account creation at businesses.  Alongside this, it identified that a quarter (one in four) of new online accounts created were fake. A further 21% of all traffic was confirmed as a fraudulent cyber attack. 

“From the earliest days of online information to the rapid evolution of today’s metaverses, the internet has come a long way. However, this latest data shows that it is more under attack than ever before,” said Arkose Labs Founder and CEO Kevin Gosschalk. 

He continued: “Your digital identity is a currency for fraudsters and wherever there is online commerce, cybercriminals are quick to identify vulnerabilities.”

The new report focused on a number of key themes:

The Worst Attacked Sectors in the UK

The latest research took a deep dive into UK business specifically to understand which sectors were the most attacked by online criminals. The ongoing popularity of online gaming puts it top of the list for fraudsters with almost half (46%) of all the attacks in the UK, as seen by Arkose Labs. Digital media companies (social networks and online streaming platforms) are also high value targets and represent a third of all attacks, seeing an 88% increase since 2020. Across all sectors including ecommerce/retail, travel, gaming, financial services, one in every four new online accounts created were fake throughout 2021. 

Metaverse companies are more likely to be targeted by “Master Fraudsters”

The rise of virtual worlds has created new attack opportunities for bad actors. Early insights from the Arkose Labs Network show scams, microtransaction abuse, and unfair play are the top threats in a metaverse world. These companies experienced 80 percent more bot attacks and 40 percent more human attacks than other businesses. “Master Fraudsters” attack their targets by scripting together multiple tools with intense persistence. They combine bots and human fraud farms, and invest large amounts of capital, creating virulent attacks. Top attack patterns Master Frauders use to disrupt fair commerce include microtransaction fraud, spam and scams.

Crypto-fraud sees Asia overtake Russia as the world leading attacking region

In prior years, Russian attacks were more common, but in 2021, attackers from Asia took the top spot, with 40 percent of all attacks coming from this region. One in every two Asian attacks originated from China. Leveraging an ecosystem of tools and low-cost resources, two-thirds of Chinese attacks targeted registration, primarily driven by abusing free trials at cloud computing platforms for crypto mining. 

Credential Stuffing attacks see a significant spike

Attacks are more volatile than ever. A single attack can consume nearly 80 percent of traffic at peak periods, and in 2021, credential stuffing spikes hit up to 76 million per week. Attack rates doubled during peak season in November, making it the most dangerous month in 2021. Bots were used almost exclusively in Black November. 

The Intelligent Bot

Attackers have continued to invest in increasingly sophisticated bots. Bots mimic human behavior with a high degree of accuracy and in 2021 accounted for 86 percent of all attacks. Today’s bot signatures are three times more complex than signatures of previous years. This level of sophistication makes it more difficult to assess risk and make accurate decisions. Businesses require even more sophisticated analysis to detect anomalies and prevent loss.

Arkose Labs provides support for some of the world’s most recognized brands and platforms, including Honey, LinkedIn, Microsoft, PayPal, Pitney Bowes, Roblox, Venmo, and Zilch, covering industries, including financial services, fintech, gaming, retail, technology and social media, representing more than 1 billion social media users, 60 percent of online video gamers, and 40 percent of all retail volume.

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When Everyone Sends Hearts, WinSpirit Asked a Different Question

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when-everyone-sends-hearts,-winspirit-asked-a-different-question

Every February, online gaming platforms look remarkably similar: red-dominated palettes, heart-shaped motifs, and the same “Love is in the Air” promotions. The formula is predictable, the competition intense, and for many players, the seasonal narrative itself has begun to feel hollow.

WinSpirit Casino took a different route. Instead of competing in the same tired Valentine’s language, the brand launched a campaign that embraced a rare player sentiment: a playful eye-roll at clichés. The result — UnValentine’s Day — demonstrates how emotionally intelligent campaigns can drive measurable growth without relying on heavy bonus mechanics.

The Idea
The campaign featured a dedicated landing page with a single interactive mechanic: a poll asking players to vote for the Valentine’s cliché that annoyed them most. Options were framed with gaming metaphors for natural crossover:

  • “Booking a table like catching a Jackpot”

  • “Heart-shaped pizza? Just give me a Wild”

  • “Love songs instead of coin drop sounds”

  • “Love letters without promo codes”

Every participant received 20 Free Spins, positioned as a lighthearted gesture rather than a transactional reward. No complex flows, no heavy mechanics — just a simple, relevant touchpoint.

What the Players Said
Over 5,000 players participated. Key takeaways include:

  • 28% voted for “Booking a table like catching a Jackpot”, revealing that for many, Valentine’s Day feels more like a logistical challenge than romance.

  • 22% chose “Heart-shaped pizza? Just give me a Wild”, reflecting the gaming audience’s preference for practical rewards over aesthetic gestures.

  • 17% picked “Overthinking a spin like it’s a first date”, showing appreciation for humor and acknowledgement of the real player experience.

The remaining 33% were distributed across other options, emphasizing that the dominant sentiments were clear and actionable.

The Impact
During the one-week campaign:

  • +8% player activation frequency

  • +7% overall engagement

  • +5% growth in deposits

  • +4% increase in average bets per player

For a campaign built around a single, simple engagement mechanic with minimal investment, these results highlight a critical insight: emotional relevance can outperform financial incentives. Reactivated players returned for reasons beyond transactional value, and deposit and betting growth suggest emotional engagement can translate into real product behavior.

Part of a Bigger Picture
UnValentine’s Day reflects WinSpirit’s broader strategy of prioritizing emotional resonance over purely promotional tactics. Earlier, the Wish Express holiday campaign invited players, streamers, and partners to write letters to Santa. Over 2,000 wishes were submitted, social reach grew by 169%, and engagement rose 76%. The most memorable moment: WinSpirit covered round-trip flights for a player to reunite with family after eleven years.

Both campaigns — Wish Express and UnValentine’s Day — share a principle: meet players where they actually are. One campaign responded to nostalgic wishes, the other to playful skepticism. Both were rooted in empathy, and both delivered measurable results.

Why the Industry Is Watching
Seasonal, bonus-heavy campaigns are hitting diminishing returns. Acquisition costs are rising, and differentiation in February is structurally challenging. WinSpirit has shown that emotional differentiation is achievable, scalable, and measurable.

The secret isn’t complexity or oversized budgets — it’s insight. Find the emotional undercurrent your audience feels, create a simple way for them to express it, and let the interaction drive brand connection.

Players don’t want more mechanics. They want to feel heard. UnValentine’s Day proves that a single, well-timed question can outperform elaborate campaign architectures.

The post When Everyone Sends Hearts, WinSpirit Asked a Different Question appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Latest News

When Everyone Sends Hearts, WinSpirit Asked a Different Question

Published

on

when-everyone-sends-hearts,-winspirit-asked-a-different-question

Every February, online gaming platforms look remarkably similar: red palettes, heart-shaped imagery, “Love is in the Air” promotions. The formula is familiar, the competition intense — and for a growing share of the audience, the seasonal narrative itself has begun to lose emotional relevance.

WinSpirit Casino chose a different path. Instead of competing within the same seasonal language as everyone else, the brand built a campaign around something players rarely get to express publicly: a lighthearted eye-roll at Valentine’s Day clichés. The result — UnValentine’s Day — is a case study in how emotionally intelligent campaigns can generate measurable product growth without structural dependence on bonus-driven mechanics.

The Idea

The campaign launched a dedicated landing page with a single interactive mechanic: a poll asking players to vote for the Valentine’s cliché that annoyed them most. The options were framed using familiar gaming metaphors, making the crossover feel natural:

“Booking a table like catching a Jackpot” “Heart-shaped pizza? Just give me a Wild” “Love songs instead of coin drop sounds” “Love letters without promo codes”

Participation was acknowledged with 20 Free Spins, framed as a lightweight reward mechanic positioned as a gesture of engagement rather than a transactional incentive. No complex mechanics, no lengthy flows. Just a low-friction touchpoint that felt genuinely relevant to the moment.

What the Players Said?

Over 5,000 players participated. The results reveal more than just a ranking — they offer insight into how players emotionally interpret seasonal rituals.

28% voted for “Booking a table like catching a Jackpot” — the clear winner, confirming that for a significant share of players, Valentine’s Day reads more like a logistics challenge than a romantic occasion.

22% chose “Heart-shaped pizza? Just give me a Wild” — a result that speaks directly to the gaming audience’s core values: practical rewards over aesthetic gestures.

17% picked “Overthinking a spin like it’s a first date” — proof that players appreciate when a brand acknowledges the real texture of their experience, even through humor.

The remaining 33% was distributed across the remaining options — reinforcing the dominance of the leading choice rather than diluting it. For the industry, that’s a useful reminder: the gaming audience is diverse, personal, and pays attention when a brand actually listens.

The Impact

All metrics reflect growth within the one-week campaign period:

+8% frequency of player activation

+7% overall engagement

+5% growth in deposits

+4% growth in average bets per player

For a campaign built around a single, simple engagement mechanic and a low-cost incentive model, the results clearly demonstrate a key insight: emotional relevance can outperform financial motivation in driving short-term audience engagement. The engagement lift reflects reactivated players returning for reasons beyond transactional value. The deposit and betting growth further suggest that an emotional entry point can translate into measurable product behavior.

Part of a Bigger Picture

UnValentine’s Day didn’t emerge in isolation. It reflects a deliberate strategic direction: emotional resonance, rather than promotional mechanics, as the primary driver of engagement.

Earlier this season, WinSpirit’s Wish Express holiday campaign invited players, streamers, and industry partners to write a literal letter to Santa — a gesture of nostalgia in an industry that tends toward hard metrics. Over 2,000 wishes were submitted. Social reach grew by 169%, engagement by 76%. The campaign’s most memorable moment came when WinSpirit covered the cost of round-trip flights so one player could reunite with family members they hadn’t seen in eleven years.

What connects Wish Express and UnValentine’s Day isn’t a tactic — it’s a consistent belief that the most effective brand interactions are the ones that meet people where they actually are. One campaign said: we believe in the power of sincere wishes. The other said: we see you rolling your eyes at the heart-shaped pizza, and so do we. Both are forms of empathy. Both worked.

Why the Industry Is Watching

For operators and marketers tracking the evolution of seasonal engagement, WinSpirit’s approach offers a model worth studying. Bonus-heavy campaigns face diminishing returns. Acquisition costs rise. And in a landscape where every February looks identical, differentiation becomes structurally difficult.

What WinSpirit has demonstrated — in two consecutive seasons — is that emotional differentiation is achievable, scalable, and measurable. The campaign architecture is not complex. The investment is not outsized. What makes it work is the quality of the insight driving it: find the emotional undercurrent your audience is already feeling, create a simple format for them to express it, and let the interaction itself do the brand-building work.

Players don’t want more mechanics. They want to feel that someone is listening. UnValentine’s Day proved that a single well-aimed question — asked at exactly the right moment — can outperform complex campaign architectures.

The post When Everyone Sends Hearts, WinSpirit Asked a Different Question appeared first on Americas iGaming & Sports Betting News.

Continue Reading

Latest News

When Everyone Sends Hearts, WinSpirit Asked a Different Question

Published

on

Every February, online gaming platforms look remarkably similar: red palettes, heart-shaped imagery, “Love is in the Air” promotions. The formula is familiar, the competition intense — and for a growing share of the audience, the seasonal narrative itself has begun to lose emotional relevance.

WinSpirit Casino chose a different path. Instead of competing within the same seasonal language as everyone else, the brand built a campaign around something players rarely get to express publicly: a lighthearted eye-roll at Valentine’s Day clichés. The result — UnValentine’s Day — is a case study in how emotionally intelligent campaigns can generate measurable product growth without structural dependence on bonus-driven mechanics.

The Idea

The campaign launched a dedicated landing page with a single interactive mechanic: a poll asking players to vote for the Valentine’s cliché that annoyed them most. The options were framed using familiar gaming metaphors, making the crossover feel natural:

“Booking a table like catching a Jackpot” “Heart-shaped pizza? Just give me a Wild” “Love songs instead of coin drop sounds” “Love letters without promo codes”

Participation was acknowledged with 20 Free Spins, framed as a lightweight reward mechanic positioned as a gesture of engagement rather than a transactional incentive. No complex mechanics, no lengthy flows. Just a low-friction touchpoint that felt genuinely relevant to the moment.

What the Players Said?

Over 5,000 players participated. The results reveal more than just a ranking — they offer insight into how players emotionally interpret seasonal rituals.

28% voted for “Booking a table like catching a Jackpot” — the clear winner, confirming that for a significant share of players, Valentine’s Day reads more like a logistics challenge than a romantic occasion.

22% chose “Heart-shaped pizza? Just give me a Wild” — a result that speaks directly to the gaming audience’s core values: practical rewards over aesthetic gestures.

17% picked “Overthinking a spin like it’s a first date” — proof that players appreciate when a brand acknowledges the real texture of their experience, even through humor.

The remaining 33% was distributed across the remaining options — reinforcing the dominance of the leading choice rather than diluting it. For the industry, that’s a useful reminder: the gaming audience is diverse, personal, and pays attention when a brand actually listens.

The Impact

All metrics reflect growth within the one-week campaign period:

+8% frequency of player activation

+7% overall engagement

+5% growth in deposits

+4% growth in average bets per player

For a campaign built around a single, simple engagement mechanic and a low-cost incentive model, the results clearly demonstrate a key insight: emotional relevance can outperform financial motivation in driving short-term audience engagement. The engagement lift reflects reactivated players returning for reasons beyond transactional value. The deposit and betting growth further suggest that an emotional entry point can translate into measurable product behavior.

Part of a Bigger Picture

UnValentine’s Day didn’t emerge in isolation. It reflects a deliberate strategic direction: emotional resonance, rather than promotional mechanics, as the primary driver of engagement.

Earlier this season, WinSpirit’s Wish Express holiday campaign invited players, streamers, and industry partners to write a literal letter to Santa — a gesture of nostalgia in an industry that tends toward hard metrics. Over 2,000 wishes were submitted. Social reach grew by 169%, engagement by 76%. The campaign’s most memorable moment came when WinSpirit covered the cost of round-trip flights so one player could reunite with family members they hadn’t seen in eleven years.

What connects Wish Express and UnValentine’s Day isn’t a tactic — it’s a consistent belief that the most effective brand interactions are the ones that meet people where they actually are. One campaign said: we believe in the power of sincere wishes. The other said: we see you rolling your eyes at the heart-shaped pizza, and so do we. Both are forms of empathy. Both worked.

Why the Industry Is Watching

For operators and marketers tracking the evolution of seasonal engagement, WinSpirit’s approach offers a model worth studying. Bonus-heavy campaigns face diminishing returns. Acquisition costs rise. And in a landscape where every February looks identical, differentiation becomes structurally difficult.

What WinSpirit has demonstrated — in two consecutive seasons — is that emotional differentiation is achievable, scalable, and measurable. The campaign architecture is not complex. The investment is not outsized. What makes it work is the quality of the insight driving it: find the emotional undercurrent your audience is already feeling, create a simple format for them to express it, and let the interaction itself do the brand-building work.

Players don’t want more mechanics. They want to feel that someone is listening. UnValentine’s Day proved that a single well-aimed question — asked at exactly the right moment — can outperform complex campaign architectures.

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