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NSoft business overview – 2021 summer edition
Doing Business in Q2 2021
The exceptional first quarter of the year is followed by the equally promising Q2
Lucky Six, Greyhound Races and Roulette are still the most popular games
The casino team is announcing hot autumn in terms of new releases
By Dražan Planinić, NSoft COO
The event that all sports fans have been patiently waiting for started a few days ago and here in NSoft we walk the talk when it comes to the Olympic Games motto. Now, we are offering even Faster games with our Lightning games portfolio including Lightning Lucky Six, Lightning Roulette, Kolor and Slingshot. We go Higher with new customers in Q2 and finally, our teams are growing Stronger with every new employee.
In that spirit, we have continued with the business growth in Q2 2021. NSoft has its footprint in four new countries, and the client base grew by 23 new betting operators – mainly operating through online channels.
Exceptional Q1 2021 is followed by the equally strong second quarter
The first quarter of the year in NSoft was exceptional. Every aspect of our business was in full swing. The quarterly result reassured us that the path we took for 2021 is the right one as the growth continues in Q2 2021 across channels.
Keno is a single game with the most impressive growth in the number of tickets in Q2 2021. The ticket number grew by 58%, mainly thanks to the several new LATAM customers and one African betting operator that has extended its business with NSoft from brick-and-mortar to web channel.
Shortlisted for the Global Gaming Award and EGR B2B 2021 Speaking of great products and business solutions from NSoft, we are proud to say that NSoft has been shortlisted for the prestigious Global Gaming Awards in the category Product Launch of the Year. The nomination has come for the game Virtual Penalty Shootout – a marvellous virtual game created in-house by NSoft’s 3D animation team and game development.
Another validation of our work has come in the form of an impressive nine nominations for the EGR B2B Awards. NSoft’s achievements have been recognized in the following categories: Sportsbook platform supplier, Virtual sports supplier, Sports betting supplier, Multi-channel supplier, Lottery supplier, In-play betting software, Innovation in sports betting software, Bingo Supplier and Best customer service.
Lucky Six, Greyhound Races and Roulette – the most played games
The most popular NSoft’s betting game is Lucky Six, our evergreen, with Greyhound Races as a runner-up and Roulette in third place. As for Roulette, the game was released on terminals for the Romanian operator Superbet in Q2 2021.
In the previous quarter, we released two Lightning games: Lightning Roulette and Lightning Lucky Six. For now, the trends are promising and the African operator Sima Communication is a good example. In less than a month, players’ engagement positioned the games in third place on this operator’s web.
New games from our game development team
NSoft offers games that are designed for users’ delight with innovative design, stability in the backend, engaging graphics, user-friendly interfaces and intuitive navigation. In Q2 2021, the game development unit continued to work on new games focusing on online delivery channels and casino content. As a result, we released two new games at the beginning of July: Kolor and Slingshot 6 – both super-fast and straightforward to play.
Kolor, as its name suggests, is all about betting on colours. A classic wheel is divided into 32 fields coloured with four different shades: purple, blue, red and yellow. The number of coloured fields deferred so does the odds.
Emphasis on casino games
Slingshot 6 is a casino game version of our most popular game Lucky Six, with 35 out of 48 numbers randomly generated in a single spin for every player separately. There are several betting options for the players, and talking about speed, the duration of the spin in turbo mode of the game is just four seconds. You should try it yourself.
We continue to enrich our game portfolio with new exciting content. NSoft offers a great variety of games in the casino segment for our customers via third-party integration, thanks to partnerships with some of the best casino aggregators. Nevertheless, the NSoft development team diligently works on new casino content, and we are looking forward to presenting it in the following period.
By the third quarter-end, NSoft will offer a completely new in-house built Casino slot portfolio.
New modules within Seven Sportsbook platform
Seven Sportsbook platform team has announced three new features. The first one is a new CRM, and it will be Optimove’s solution integrated into our platform. Optimove is a well-known name in the industry when it comes to CRM and relationship marketing solutions for the gaming and betting niches. Their Client Relationship Management (CRM) module will help our clients scale the data and understand and expand their business even more.
The second novelty is the upcoming integration of the Xtremepush module for the online channel, emphasising mobile apps. Push notifications are a handy communication platform. Betting operators can benefit from it on multiple levels, including reaching new customers, onboarding, and delivering highly engaging content.
In parallel to this, the team is upgrading the Live betting user interface for the terminals.
Stark betting terminals – going strong in new markets
Stark’s premium betting terminals found their way to two new markets, with one of them being Turkey via strategic partnership with
DOKA BILISIM. Turkey is not just the new market for Stark, but for betting terminals in general. We are thrilled to be the first one ever to enter this market with excellent growth potential.
Talking in numbers, NSoft’s hardware unit Stark has shipped 25% more terminals in Q2 2021 compared to the previous quarter. Further expansion of the production capacity required a new workforce, so Q2 2021 ended with 50% more employees. This period was also marked by the modernisation of the production line, which doubled the production capacity.
Vision improved with new multitenancy VMS (video management system)
Constant upgrades of NSoft Vision software has led to the multitenancy video management system. We have grown to the point where we need a unique platform through which we will scale down a large number of clients, members (users) and their permissions as well as individual locations and cameras.
Additionally, the team has been working on a Vision help centre to provide a single point of contact for customers, knowledge lake and customer self-service.
Every business is a people’s business.
As we are growing financially and increasing our market share, we also nurture and straighten our most valuable resource – employees! In Q2 2021, besides reinforcement in the Stark division, 19 new colleagues joined the NSoft team, exclusively in tech-related positions. As the summer is a slow period in general, most companies exploit this short brief to focus on education. We are not an exception. In June, we opened an internship application process to select eight new prospects who now got the opportunity to work in NSoft for two months. The NSoft Summership programme was successfully rolled out at the beginning of July, and we are happy to have young, motivated and talented candidates as our colleagues this summer.
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Overview of the Fixed-Odds Betting Market in Brazil
The Brazilian fixed-odds betting market is at a pivotal moment, driven by regulatory progress and rapid sector growth. However, this development is occurring alongside the expansion of a strong illegal market, which challenges the effectiveness of current measures.
In this exclusive article, the lawyer and Executive Director of LabSul, Letícia Ferraz examines the key challenges, risks, and pathways toward building a safer, more competitive, and sustainable environment in Brazil.
Brazil is emerging as one of the most relevant jurisdictions in the global betting landscape. It has a large-scale market, a significant user base, and a recently structured regulatory framework with appropriately stringent requirements.
However, there are serious obstacles to the consolidation of this market, as a parallel economy of illegal betting is growing rapidly, already rivaling—and in some segments surpassing—the formal sector.
Understanding this duality is essential for a realistic assessment of the Brazilian case.
From a regulatory standpoint, Brazil has made significant progress. The consolidation of fixed-odds betting, particularly since 2023, has established a model that seeks to balance market openness, tax revenue generation, and consumer protection.
Authorized operators are subject to strict requirements, including identity verification, restrictions on minors, responsible gambling mechanisms, monitoring of risky behavior, and specific advertising rules.
The economic results are already tangible. In 2025, the sector generated approximately R$ 9.9 billion in tax revenue, allocated to strategic areas such as healthcare, public security, and sports.
This is the picture of the visible market: regulated, supervised, and institutionally integrated.
At the same time, however, an illegal market of equally significant proportions operates in parallel. Estimates indicate that around 51% of betting activity in Brazil takes place outside the regulated environment, generating between R$ 26 billion and R$ 40 billion annually.
Meanwhile, approximately 70% of users are unable to distinguish between legal and illegal operators, highlighting not only enforcement failures but also a structural deficit in information and transparency.
This is not a residual phenomenon, but a consolidated parallel economy.
The illegal market benefits from structural asymmetries.
By operating outside regulation, it avoids licensing costs, does not implement consumer protection mechanisms, and exploits weaknesses in financial supervision systems. In practice, a robust parallel infrastructure is formed, often connected to illicit activities, particularly money laundering.
The impacts are systemic and span multiple dimensions. For consumers, risks of fraud, financial loss, and misuse of personal data increase.
For public health, the absence of control tools exacerbates risky behaviors and intensifies problem gambling. For the State, the loss of tax revenue is significant, estimated between R$ 7 billion and R$ 10 billion annually, undermining the funding of essential public policies.
In terms of public security, there is a strengthening of criminal structures that increasingly operate in the digital environment, shifting from territorial control to technological infrastructures.
The data presented highlights the need for broad discussion and for enforcement actions and regulatory improvements, without substantially altering the structures already in place.
Proposals that seek to excessively restrict the regulated market or disproportionately increase the tax burden tend to produce adverse effects.
By reducing the competitiveness of licensed operators, such measures encourage consumers to migrate to the illegal environment, where risks are higher and consequences potentially more harmful.
Thus, the regulatory challenge lies not only in establishing rules, but in ensuring that regulation is economically viable, technically feasible, and institutionally effective.
Addressing the illegal market requires a coordinated and multisectoral approach.
This involves strengthening oversight of financial flows, integrated action between regulatory and law enforcement bodies, and expanding regulatory reach across the entire value chain, including intermediaries and service providers that, even indirectly, enable illegal operations.
In addition, there is a central component of education and transparency.
In a digital environment where interfaces and brands can easily simulate legitimacy, it is essential to develop clear mechanisms for identifying the regulated market, combined with consistent consumer awareness policies.
The country has made progress in structuring its regulatory framework. The next challenge, more complex and decisive, is to ensure that this model can compete with the illegal economy and progressively reduce, and ideally eliminate, its space.
I conclude by arguing that the consolidation of a safe and sustainable betting market in Brazil depends on coordinated action among legislators, regulators, private companies, and consumers themselves.
The continuous improvement of market practices, combined with balanced and effective regulation, requires ongoing dialogue and shared responsibility among all stakeholders.
Only through this joint effort will it be possible to strengthen the regulated environment, curb the advance of illegality, and generate concrete benefits for the State, bettors, and society as a whole.
Letícia Ferraz
Executive Director of LabSul and lawyer.
The post Overview of the Fixed-Odds Betting Market in Brazil appeared first on Americas iGaming & Sports Betting News.
apuestas
Panorama del mercado de apuestas de cuota fija en Brasil
El mercado brasileño de apuestas de cuota fija atraviesa un momento decisivo, marcado por el avance de la regulación y el rápido crecimiento del sector. Sin embargo, este desarrollo ocurre en paralelo a la expansión de un sólido mercado ilegal, que pone en duda la eficacia de las medidas adoptadas hasta ahora.
En este artículo exclusivo para Gaming Americas, la abogada y directoa de Labsul, Letícia Ferraz analiza los principales desafíos, riesgos y caminos para la consolidación de un entorno más seguro, competitivo y sostenible en Brasil.
Brasil emerge como una de las jurisdicciones más relevantes en el escenario global de las apuestas. Con un mercado de gran escala, una base significativa de usuarios y un marco regulatorio recientemente estructurado con exigencias adecuadamente rigurosas.
Sin embargo, existen serios obstáculos para la consolidación de este mercado, ya que crece, a un ritmo acelerado, una economía paralela de apuestas ilegales que ya compite e, incluso, en algunos segmentos, supera al propio sector formal.
Comprender esta dualidad es esencial para una lectura realista del caso brasileño.
Desde el punto de vista normativo, Brasil ha avanzado de manera significativa. La consolidación de las apuestas de cuota fija, especialmente a partir de 2023, estableció un modelo que busca equilibrar la apertura del mercado, la recaudación fiscal y la protección del consumidor.
Los operadores autorizados están sujetos a exigencias rigurosas que incluyen verificación de identidad, restricción a menores de edad, mecanismos de juego responsable, monitoreo del comportamiento de riesgo y reglas específicas para la publicidad.
Los resultados económicos ya son tangibles. En 2025, el sector generó aproximadamente R$ 9,9 mil millones en recaudación tributaria, con destino a áreas estratégicas como salud, seguridad pública y deporte.
Este es el retrato del mercado visible: regulado, fiscalizado e institucionalmente integrado.
Paralelamente, sin embargo, opera un mercado ilegal de proporciones igualmente significativas.
Las estimaciones indican que alrededor del 51% de las actividades de apuestas en Brasil ocurren fuera del entorno regulado, movilizando entre R$ 26 mil millones y R$ 40 mil millones al año.
Al mismo tiempo, aproximadamente el 70% de los usuarios no logra distinguir entre operadores legales e ilegales, lo que evidencia no solo fallas en la fiscalización, sino también un déficit estructural de información y transparencia.
No se trata de un fenómeno residual, sino de una economía paralela consolidada.
El mercado ilegal se beneficia de asimetrías estructurales.
Al operar fuera de la regulación, evita costos de licenciamiento, no implementa mecanismos de protección al consumidor y explota debilidades en los sistemas de supervisión financiera.
En la práctica, se forma una infraestructura paralela económicamente robusta y frecuentemente conectada con actividades ilícitas, especialmente el lavado de dinero.
Los impactos son sistémicos y se distribuyen en múltiples dimensiones. Para el consumidor, aumentan los riesgos de fraude, pérdidas financieras y uso indebido de datos personales.
Para la salud pública, la ausencia de herramientas de control potencia comportamientos de riesgo y agrava el fenómeno del juego problemático.
Para el Estado, la pérdida de recaudación es significativa y alcanza valores estimados entre R$ 7 mil millones y R$ 10 mil millones al año, comprometiendo el financiamiento de políticas públicas esenciales.
En el ámbito de la seguridad pública, se observa el fortalecimiento de estructuras criminales que pasan a operar de manera intensiva en el entorno digital, desplazando su lógica de actuación del control territorial hacia infraestructuras tecnológicas.
Los datos presentados revelan la necesidad de un amplio debate y de acciones de fiscalización y mejora de la regulación, sin que las estructuras ya delineadas sean sustancialmente alteradas.
Las propuestas que buscan restringir excesivamente el mercado regulado o aumentar de manera desproporcionada la carga tributaria tienden a generar efectos adversos.
Al reducir la competitividad de los operadores licenciados, estas medidas estimulan la migración de los consumidores hacia el entorno ilegal, donde los riesgos son mayores y las consecuencias potencialmente más dañinas.
Así, se comprende que el desafío regulatorio no reside únicamente en establecer normas, sino en garantizar que la regulación sea económicamente viable, técnicamente ejecutable e institucionalmente eficaz.
El enfrentamiento del mercado ilegal exige un enfoque coordinado y multisectorial.
Esto implica el fortalecimiento de la fiscalización sobre los flujos financieros, la actuación integrada entre organismos reguladores y de persecución penal, y la ampliación del alcance regulatorio sobre toda la cadena de valor, incluyendo intermediarios y proveedores de servicios que, incluso de forma indirecta, viabilizan operaciones ilegales.
Además, existe un componente central de educación y transparencia.
En un entorno digital en el que interfaces y marcas pueden simular legitimidad con facilidad, resulta indispensable desarrollar mecanismos claros de identificación del mercado regulado, junto con políticas consistentes de concientización del consumidor.
El país ha avanzado al estructurar su marco regulatorio.
El desafío ahora, más complejo y decisivo, es asegurar que este modelo sea capaz de competir con la economía ilegal y, progresivamente, reducir y, idealmente, eliminar su espacio de actuación.
Concluyo defendiendo que la consolidación de un mercado de apuestas seguro y sostenible en Brasil depende de una actuación coordinada entre legisladores, reguladores, empresas privadas y los propios consumidores.
El perfeccionamiento continuo de las prácticas de mercado, junto con una regulación equilibrada y efectiva, exige diálogo permanente y corresponsabilidad entre todos los actores involucrados.
Solo a través de esta construcción conjunta será posible fortalecer el entorno regulado, contener el avance de la ilegalidad y generar beneficios concretos para el Estado, los apostadores y la sociedad en su conjunto.
Letícia Ferraz
Directora Ejecutiva de LabSul y abogada.
The post Panorama del mercado de apuestas de cuota fija en Brasil appeared first on Americas iGaming & Sports Betting News.
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WinSpirit Partners with The Digital Wellness Center to Support Player Well-Being
For years, responsible gaming meant telling players to stop, but the industry is slowly learning that’s not enough. WinSpirit’s new partnership with The Digital Wellness Center takes a different angle. Instead of warnings, players get short mental breaks built into their sessions. These small pauses are designed to help users stay in control without killing the fun.
The Digital Wellness Center works at the crossroads of technology and mental health. They build tools that reduce mental overload and help people deal with digital products mindfully. Their approach is notably free of judgment, lecturing, and restrictions, just practical support that fits into how people actually behave online.
How It Works
Instead of restricting players, WinSpirit introduces mild wellness prompts. When a player has been active for a long period, they receive a short, friendly email. Not a warning, but just a reminder. It invites them to visit a dedicated page built by The Digital Wellness Center.
That page features a droodle, which is a quirky, abstract picture with no right or wrong answer. A droodle asks one question: what do you see? There’s no timer, no score, no right answer, but a brief cognitive shift, pulling the brain out of autopilot and into a different mode of thinking. Simple by design, effective by the same logic.
The idea is not to pull players away from the game, but rather to help them come back to it in a better, less impulsive state of mind. Most responsible gaming tools are built around one idea: less is more. Play less, spend less, log off sooner. WinSpirit is working from a different premise: that the mental state of the player is what affects the decisions. Short, intentional breaks are designed to come back calmer, more in control, and less reactive. It’s not about limiting the player. It’s about managing the moment.
Initiative Highlights
The partnership rolls out over two months in structured communication waves, reaching players at the moments that matter most: long streaks and high-frequency play, when the risk of impulsive decisions is the highest. From there, players are guided to co-branded wellness landing pages meant for slowing down without switching off.
The tools themselves are intentionally light. Doodle activities shift the brain into slower thinking, quick self-check surveys, and light mental reset games. The kind of break you might actually take.
Early Results
Early results from the first outreach wave point to real interest. Players opened the emails, clicked through to wellness content, and completed the self-checks. Some users returned for a second interaction without being prompted. The response reflects less a surprise and more a gap finally being addressed.
That readiness connects to a broader shift in how WinSpirit operates. The platform’s AI-powered support already processes more than half of its 50,000+ monthly player requests, with part of its function used to detect behavioral patterns before they develop into problems. The wellness partnership extends that logic further — from reactive support to something closer to prevention.
Industry Recognition
The approach is starting to get noticed beyond the platform itself. When Casino Guru put WinSpirit forward for Rising Star in Responsible Gambling, it reflected something bigger than one platform’s initiative. It is an early signal that the industry is beginning to recognize a shift from compliance-driven messaging to well-being built into the product. This isn’t a niche experiment but a direction the broader market is moving toward.
For WinSpirit, this partnership is not a one-off. It is part of a wider message that responsible gaming and fun can work together. When you genuinely care for a player’s state of mind, that is good product design. Supporting player well-being ultimately improves trust and long-term engagement.
The goal was never to play less. It was always to play better. A player who feels cared for trusts the platform, and that’s what the industry has mostly been missing.
The post WinSpirit Partners with The Digital Wellness Center to Support Player Well-Being appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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