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NSoft business overview – 2021 summer edition

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Doing Business in Q2 2021

The exceptional first quarter of the year is followed by the equally promising Q2

Lucky Six, Greyhound Races and Roulette are still the most popular games

The casino team is announcing hot autumn in terms of new releases

By Dražan Planinić, NSoft COO

The event that all sports fans have been patiently waiting for started a few days ago and here in NSoft we walk the talk when it comes to the Olympic Games motto. Now, we are offering even Faster games with our Lightning games portfolio including Lightning Lucky Six, Lightning Roulette, Kolor and Slingshot. We go Higher with new customers in Q2 and finally, our teams are growing Stronger with every new employee.

In that spirit, we have continued with the business growth in Q2 2021. NSoft has its footprint in four new countries, and the client base grew by 23 new betting operators – mainly operating through online channels.

Exceptional Q1 2021 is followed by the equally strong second quarter
The first quarter of the year in NSoft was exceptional. Every aspect of our business was in full swing. The quarterly result reassured us that the path we took for 2021 is the right one as the growth continues in Q2 2021 across channels.

Keno is a single game with the most impressive growth in the number of tickets in Q2 2021. The ticket number grew by 58%, mainly thanks to the several new LATAM customers and one African betting operator that has extended its business with NSoft from brick-and-mortar to web channel.

Shortlisted for the Global Gaming Award and EGR B2B 2021 Speaking of great products and business solutions from NSoft, we are proud to say that NSoft has been shortlisted for the prestigious Global Gaming Awards in the category Product Launch of the Year. The nomination has come for the game Virtual Penalty Shootout – a marvellous virtual game created in-house by NSoft’s 3D animation team and game development.

Another validation of our work has come in the form of an impressive nine nominations for the EGR B2B Awards. NSoft’s achievements have been recognized in the following categories: Sportsbook platform supplier, Virtual sports supplier, Sports betting supplier, Multi-channel supplier, Lottery supplier, In-play betting software, Innovation in sports betting software, Bingo Supplier and Best customer service.

Lucky Six, Greyhound Races and Roulette – the most played games
The most popular NSoft’s betting game is Lucky Six, our evergreen, with Greyhound Races as a runner-up and Roulette in third place. As for Roulette, the game was released on terminals for the Romanian operator Superbet in Q2 2021.

In the previous quarter, we released two Lightning games: Lightning Roulette and Lightning Lucky Six. For now, the trends are promising and the African operator Sima Communication is a good example. In less than a month, players’ engagement positioned the games in third place on this operator’s web.

New games from our game development team

NSoft offers games that are designed for users’ delight with innovative design, stability in the backend, engaging graphics, user-friendly interfaces and intuitive navigation. In Q2 2021, the game development unit continued to work on new games focusing on online delivery channels and casino content. As a result, we released two new games at the beginning of July: Kolor and Slingshot 6 – both super-fast and straightforward to play.

Kolor, as its name suggests, is all about betting on colours. A classic wheel is divided into 32 fields coloured with four different shades: purple, blue, red and yellow. The number of coloured fields deferred so does the odds.

Emphasis on casino games

Slingshot 6 is a casino game version of our most popular game Lucky Six, with 35 out of 48 numbers randomly generated in a single spin for every player separately. There are several betting options for the players, and talking about speed, the duration of the spin in turbo mode of the game is just four seconds. You should try it yourself.

We continue to enrich our game portfolio with new exciting content. NSoft offers a great variety of games in the casino segment for our customers via third-party integration, thanks to partnerships with some of the best casino aggregators. Nevertheless, the NSoft development team diligently works on new casino content, and we are looking forward to presenting it in the following period.

By the third quarter-end, NSoft will offer a completely new in-house built Casino slot portfolio.

New modules within Seven Sportsbook platform

Seven Sportsbook platform team has announced three new features. The first one is a new CRM, and it will be Optimove’s solution integrated into our platform. Optimove is a well-known name in the industry when it comes to CRM and relationship marketing solutions for the gaming and betting niches. Their Client Relationship Management (CRM) module will help our clients scale the data and understand and expand their business even more.

The second novelty is the upcoming integration of the Xtremepush module for the online channel, emphasising mobile apps. Push notifications are a handy communication platform. Betting operators can benefit from it on multiple levels, including reaching new customers, onboarding, and delivering highly engaging content.

In parallel to this, the team is upgrading the Live betting user interface for the terminals.

Stark betting terminals – going strong in new markets

Stark’s premium betting terminals found their way to two new markets, with one of them being Turkey via strategic partnership with

DOKA BILISIM. Turkey is not just the new market for Stark, but for betting terminals in general. We are thrilled to be the first one ever to enter this market with excellent growth potential.

Talking in numbers, NSoft’s hardware unit Stark has shipped 25% more terminals in Q2 2021 compared to the previous quarter. Further expansion of the production capacity required a new workforce, so Q2 2021 ended with 50% more employees. This period was also marked by the modernisation of the production line, which doubled the production capacity.

Vision improved with new multitenancy VMS (video management system)

Constant upgrades of NSoft Vision software has led to the multitenancy video management system. We have grown to the point where we need a unique platform through which we will scale down a large number of clients, members (users) and their permissions as well as individual locations and cameras.

Additionally, the team has been working on a Vision help centre to provide a single point of contact for customers, knowledge lake and customer self-service.

Every business is a people’s business.

As we are growing financially and increasing our market share, we also nurture and straighten our most valuable resource – employees! In Q2 2021, besides reinforcement in the Stark division, 19 new colleagues joined the NSoft team, exclusively in tech-related positions. As the summer is a slow period in general, most companies exploit this short brief to focus on education. We are not an exception. In June, we opened an internship application process to select eight new prospects who now got the opportunity to work in NSoft for two months. The NSoft Summership programme was successfully rolled out at the beginning of July, and we are happy to have young, motivated and talented candidates as our colleagues this summer.

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Optimove report reveals: 86% of Latam plan to bet on the FIFA World Cup 2026

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An engaged, mobile-first audience represents one of the biggest revenue opportunities in the global sports betting market.

Optimove, the #1 player engagement platform for iGaming and sports betting operators, today released its LATAM 2026 World Cup Betting Intentions Report, revealing that 86% of Latin American bettors plan to place bets on the tournament.

The study was conducted by Optimove Insights, the company’s research and data analytics division.

The report positions Latin American audiences as mature, highly engaged, and mobile-focused bettors. The combination of strong interest, confidence, and continuous engagement, even after their national team is eliminated, creates a significant opportunity for the industry.

Among bettors planning to participate, 75% have already bet on a previous World Cup, including 20% who bet in both 2018 and 2022.

The remaining 25% will be betting on a World Cup for the first time, driven by the expansion of legal sports betting across the region.

At the same time, 94% describe themselves as moderately or highly confident in their betting knowledge, reinforcing that this is an experienced audience that expects precise and relevant communication.

The LATAM 2026 World Cup Betting Intentions Report is based on a survey of 882 bettors worldwide, conducted in early 2026, including 264 respondents from Latin America.

Research highlights 

  • High confidence and year-round engagement. 60% of Latin American bettors rate themselves as highly confident in their betting knowledge, while another 34% consider themselves moderately confident—totaling 94%. Additionally, 35% bet on football several times per week, and another 26% do so weekly.
  • Strong loyalty to national teams. 90% support a favorite national team during the World Cup. When their team plays, 50% say they will definitely bet, and another 37% are very likely to bet. Even after elimination, 78% will continue betting.
  • Live betting and multi-betting behavior. 77% plan to bet live during the tournament. For 33%, this is the preferred format, while 44% combine pre-match and live betting.
  • Push notifications dominate communication. 38% prefer push notifications as their main communication channel, far ahead of email, which is preferred by only 14%.
  • The World Cup as an engagement accelerator. 91% will continue betting on football after the tournament. Among their preferred destinations, 72% will move to the Copa Libertadores, 62% to the UEFA Champions League, and 34% to the Premier League.
  • Use of multiple betting operators. 65% plan to use two or more platforms during the tournament. The main selection criteria are ease of use (59%), promotions (52%), and a trusted, familiar platform (46%).

“This is one of the most engaged sports betting audiences in the world. Nearly nine in ten Latin American bettors will follow the World Cup through betting and remain active year-round, mobile-first, and demanding personalization, not generic promotions.

Operators that succeed in LATAM will be those able to match this level of intensity with equally precise communication.

This is what Positionless Marketing enables,” said Optimove Founder and CEO Pini Yakuel.

To the full report here.

Optimove 

Optimove is the creator of the Positionless Marketing concept and the #1 player engagement platform for iGaming and sports betting operators.

Positionless Marketing frees marketing teams from fixed-role limitations, empowering every marketer to execute any task instantly and independently.

Positionless Marketing has been proven to improve campaign efficiency by 88%, enabling marketing teams to drive more personalized engagement with existing customers.

For the second consecutive year, Optimove was named a Visionary in the Gartner Magic Quadrant for Multichannel Marketing Hubs, recognized for its AI-driven decisioning, prescriptive insights, and ability to orchestrate thousands of real-time personalized campaigns across channels.

AI-driven marketing is a hallmark of Optimove’s leadership.

By embedding AI directly into its platform since 2012, Optimove helped establish today’s Positionless Marketing standard.

Its platform includes Optimove Engage and Orchestrate for cross-channel campaign decisioning and orchestration; Optimove Personalize, a digital personalization engine; and Optimove Gamify, a loyalty and gamification platform.

Today, its full AI-powered suite is at the forefront of enabling marketers to streamline workflows from insight to creation and optimization.

Optimove delivers industry- and use-case-specific solutions for leading consumer brands worldwide.

 Optimove insights 

Optimove Insights is Optimove’s analytics and research arm, dedicated to delivering valuable market insights and data-driven research to empower B2C businesses.

The post Optimove report reveals: 86% of Latam plan to bet on the FIFA World Cup 2026 appeared first on Americas iGaming & Sports Betting News.

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apuestas deportivas

OKTO destaca el crecimiento de nuevos apostadores en Argentina rumbo al Mundial 2026

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La Copa Mundial de la FIFA 2026 se perfila como el mayor evento de apuestas que la industria haya visto, no solo por el formato ampliado del torneo, sino porque el perfil del apostador ha cambiado fundamentalmente desde Qatar 2022.

Una encuesta ealizada por OKTO PAYMENTS, el proveedor líder de servicios de pago diseñado para el comercio digital de alto rendimiento, revela que la próxima ola de crecimiento de las apuestas en Argentina estará impulsada por usuarios casuales, primerizos y altamente sensibles a la experiencia, lo que genera tanto una gran oportunidad de adquisición como un importante desafío operativo para los operadores de iGaming.

En 2022, la Copa del Mundo se disputó durante la madrugada y las primeras horas de la mañana en los husos horarios sudamericanos, con transmisiones concentradas en la televisión lineal y un mercado de apuestas fragmentado donde las transferencias bancarias y las tarjetas de crédito eran los métodos de pago dominantes.

En 2026, los partidos se emitirán en horario prime time, con cobertura multiplataforma y alianzas oficiales con YouTube y TikTok.

El impacto comercial de este año podría ser significativo. Según un estudio del banco multinacional británico Barclays, el Mundial de Qatar 2022 generó 35.000 millones de dólares en apuestas deportivas. Esta cifra fue un 65 % superior a la registrada en Rusia 2018.

Las proyecciones para 2026 son, naturalmente, aún mayores, según los analistas de mercado.

Este crecimiento se está produciendo en toda la región, aunque a diferentes velocidades: mientras Brasil reguló el sector e implementó sus normativas en 2025, Argentina ha  avanzado de forma más gradual en la creación de marcos legales para las apuestas deportivas.

Sin embargo, según la encuesta, el cambio más importante podría venir del comportamiento del consumidor, incluso más allá del aspecto regulatorio.

Casi la mitad de los consumidores encuestados en la región (43,8%) afirma que normalmente no realiza apuestas, pero planea hacer una excepción durante el Mundial.

Este apostador ocasional es predominantemente femenino, ya que el 57% de las mujeres encuestadas indicó que solo apostará durante el torneo, y además tiende a tener más de 35 años.

Cuanto mayor es el grupo etario, mayor es la proporción de consumidores que planea apostar exclusivamente durante la Copa del Mundo: entre los mayores de 56 años, la cifra alcanza el 57,1%.

“La Copa del Mundo crea un entorno completamente diferente para la adquisición de usuarios por parte de los operadores”, afirma André Boesing, gerente general de OKTO para el Cono Sur.

“Una gran parte del volumen de apuestas en 2026 provendrá de usuarios que interactúan con una plataforma de apuestas deportivas por primera vez.

Evaluarán toda la experiencia de la plataforma —registro, velocidad de depósito, verificación y retiros— en cuestión de segundos”.

Un fan argentino sabe exactamente lo que significa ganar algo que parecía perdido.

En los últimos 40 minutos de la final del Mundial 2022, Argentina ganó, sufrió el empate, volvió a ponerse arriba y nuevamente empate, incluso estuvo cerca de perderlo (de no ser por aquella atajada salvadora del arquero argentino).

Luego llegaron los penales, más de 20 minutos de tensión, y el alivio solo llegó con el penal final de Montiel. Ese día, nadie apagó el televisor. Nadie se fue.

El resultado valió cada segundo de sufrimiento.

Cobrar una apuesta ganadora también vale la pena, pero ahí termina la tolerancia.

Ese jugador que acaba de vivir toda esa intensidad no quiere atravesar otro proceso que lo haga esperar. Cada minuto de demora para retirar sus ganancias se convierte en el punto máximo de frustración con la plataforma.

La encuesta también destaca la creciente importancia del comportamiento de apuestas en tiempo real. Casi la mitad de los encuestados (42,3%) afirma que espera momentos clave durante el partido —como penales, revisiones VAR o tarjetas rojas— antes de realizar una apuesta.

Al mismo tiempo, más de un 50% asegura que planea apostar por Argentina independientemente de las cuotas, generando picos altamente predecibles de tráfico y volumen de transacciones durante los partidos de la selección nacional.

Esto reduce significativamente la ventana operativa para los operadores.

Es poco probable que un apostador que reacciona a un evento en vivo espere largos procesos de KYC, depósitos demorados o experiencias lentas de retiro.

El impulso emocional del partido queda directamente ligado al rendimiento de los pagos.

Los fanáticos pueden tolerar esperar el anuncio de una alineación o el desenlace dramático de un partido.

Lo que no tolerarán es esperar para acceder a sus ganancias.

El aumento esperado en la actividad de apuestas también trae consigo un desafío paralelo.

Más del 70% de los operadores encuestados reporta incrementos significativos en el riesgo de fraude durante grandes eventos deportivos, y alrededor del 40% cree que este riesgo será aún mayor durante el Mundial 2026.

La llegada masiva de nuevos usuarios sin historial previo en las plataformas incrementa ese riesgo y, al mismo tiempo, vuelve más críticos los procesos de verificación, ya que los apostadores ocasionales tienen poca tolerancia hacia procedimientos de onboarding extensos.

Casi la mitad de los operadores reconoce que la fricción en estos procesos perjudica activamente las tasas de conversión.

Mientras los operadores se preparan para el ciclo de la Copa Mundial 2026, los resultados refuerzan la creciente importancia de contar con infraestructuras de pago capaces de soportar depósitos y retiros en tiempo real, onboarding sin fricciones, prevención inteligente de fraude y un rendimiento resiliente de las transacciones durante los momentos de mayor demanda de apuestas.

Andre Boesing, gerente general de OKTO para el Cono Sur, afirmó: “La Copa Mundial 2026 no solo será más grande en cantidad de partidos.

También traerá un tipo de usuario que el mercado de apuestas nunca había visto a esta escala: alguien que abrirá una cuenta en una plataforma por primera vez, probablemente durante el entretiempo, desde su celular y sin ninguna paciencia para procesos burocráticos.

Nuestra investigación muestra que alrededor del 40% de los que normalmente no apuestan planea hacer una excepción durante el mundial. Eso cambia por completo lo que la infraestructura necesita ofrecer”.

OKTO PAYMENTS apoya a los comercios con capacidades integradas de pagos, tesorería, banca y liquidez, diseñadas para ayudar a los operadores a maximizar la conversión, simplificar operaciones y escalar de manera confiable durante eventos deportivos globales de alta demanda y más allá.

The post OKTO destaca el crecimiento de nuevos apostadores en Argentina rumbo al Mundial 2026 appeared first on Americas iGaming & Sports Betting News.

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Alea expands global content offering through partnership with FAZI

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The leading iGaming aggregator Alea has announced a new partnership with FAZI, the internationally recognized gaming provider with more than 30 years of experience delivering casino entertainment across more than 60 markets worldwide.

Through this collaboration, FAZI’s portfolio of nearly 300 games will become available to Alea’s global operator network through a single API integration, supporting the company’s expansion across regulated markets in Latin America, Africa, and Europe.

The agreement brings a selection of FAZI’s best-performing titles to the Alea platform, including Wild Hot 40, Golden Crown, Wild Hot 40 Free Spins, Very Hot 5, and Wild Hot 40 Blow.

“We’re happy to welcome FAZI to the Alea platform,” said Eduard Verdaguer, Partnerships Manager at Alea.

“They have a strong portfolio with games that already perform well in different markets, and we’re looking forward to making their content available to our operators.”

“Alea’s strong operator network makes them a valuable partner in scaling our distribution globally,” said Bojan Mitic, CEO of FAZI.

“This collaboration allows us to reach new markets more efficiently and strengthen our position across key regions.”

The partnership further expands the range of content available through Alea’s aggregation platform, giving operators access to a wider variety of games through a single integration while continuing to simplify distribution across global markets.

Alea

Alea is a leading iGaming aggregator, offering a customizable platform that provides operators worldwide with seamless access to over 23,000 games from 170+ top-tier providers through a single API integration.

Known for its innovative technology, Alea simplifies the integration journey and delivers a flexible, scalable solution designed to enhance game variety, player experience, and operational efficiency.

Alea is highly committed to a security-first infrastructure, ensuring reliability and trust at every level.

In addition to game aggregation, Alea has introduced Alea Pay, an exclusive payment gateway that further optimizes financial transactions.

With a strong focus on security, compliance, and ongoing support, Alea continues to empower operators with cutting-edge tools to thrive in the evolving iGaming market.

The post Alea expands global content offering through partnership with FAZI appeared first on Americas iGaming & Sports Betting News.

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