Latest News

GAMSTOP is putting vulnerable online consumers back in control

Published

5 years ago

July 14, 2021

Reading Time: 3 minutes

More than eight out of ten (82%) consumers have stopped or reduced their gambling since registering with GAMSTOP, according to the first independent evaluation of the UK’s online self-exclusion scheme.

The report by research consultancy Sonnet, based on surveys of more than 3,300 users and in-depth interviews, found that 84% felt safer from gambling-related harm and more in control of their gambling after registering with GAMSTOP. Eight out of ten (80%) said that the self-exclusion scheme had delivered on their intended outcomes, whether they wanted to stop gambling completely, reduce their gambling or simply to take a short break.

Although financial losses were often an important trigger for registering with GAMSTOP, consumers also reported significant improvements in their well-being:

77% felt more in control of their personal or household finances
72% reported improvements in their levels of anxiety and stress
63% enjoyed an improvement in the quality of their family relationships
60% found they were better able to focus at work
40% reported they were consuming less alcohol

The report’s recommendations include:

Longer self-exclusion periods – currently, the maximum self-exclusion is five years, which had been selected by 71% of consumers surveyed, but four out of ten wanted the option of excluding themselves from all online gambling for longer
Helping consumers to access specialist support – 53% of GAMSTOP’s users have not previously used gambling-related support services so the scheme can be a bridge to other organisations offering help with gambling addiction by working more closely with them
Actively engaging with family and friends of consumers – only 28% of consumers were supported by friends or family, with many too embarrassed or ashamed to seek help, so raising awareness of the service among those affected by a loved one’s gambling will provide a broader support network for consumers and their families
Responding to the threat posed by unlicensed gambling websites – The scheme’s users are deliberately targeted by unlicensed sites – an issue highlighted in GAMSTOP’s response to the DCMS Gambling Act review – and 10% reported accessing them while self-excluded so greater controls on these sites are required to prevent them being exposed to temptation
More research into the harmful effects of advertising – consumers consistently expressed their frustration at being exposed to gambling advertising and wanted greater protection

More than 200,000 consumers have registered with GAMSTOP since the scheme’s inception in 2018. The report found that GAMSTOP had reached a broad cross-section of the population across all demographic groups.

Women aged over 44 were identified as an important demographic, making up 53% of all women surveyed, and the report recommends reaching out to older age groups more generally, together with specific initiatives aimed at people with below national average income. It advocates a marketing strategy to target high-risk groups, making the service more visible through online searches and on operators’ websites.

The report concludes:

“This study shows very strongly that GAMSTOP is successfully achieving a reduction in gambling-related harm with far-reaching positive impacts for consumers being clearly shown in our interviews and survey… Our findings show that GAMSTOP is effective across all age groups, gender groups and, importantly, for all types of online gambling.

The vast majority (of consumers) report a very positive experience of using the service, and our research highlights that it is effective both in terms of delivering consumers’ objectives but also in alleviating a wide range of gambling-related harms”.

An office worker in his 30s, who was spending up to £300 per spin on online slot machines and ran up debts of more than £10,000, registered with GAMSTOP after his partner left him and he feared losing his job. He told researchers that, having self-excluded for five years, he felt safe from temptation during lockdown and has stopped gambling completely. He is now paying back his debts to family and friends and said: “I think this service saved my life. Best thing I ever did is cancel my demons by using this amazing service”.

A delivery driver in her mid-twenties, who was spending almost her entire weekly wage on gambling, and had tried self-excluding from individual websites, found that registering with GAMSTOP helped her take control of her gambling. She is getting married this year and has built up her savings. With the support of her family and partner, she has restricted herself to the occasional £5 bet on football at high street bookmakers and intends to renew her self-exclusion every five years to resist the temptation of betting online.

She said: “The last year I haven’t gambled at all, it was hard at first but now I don’t miss it and the money I have saved is unbelievable”.

Fiona Palmer, chief executive of GAMSTOP, said:

“We are grateful to Sonnet for carrying out this very detailed evaluation of the service and are studying their recommendations carefully. We are delighted to know that vulnerable consumers who have registered with GAMSTOP have found it has helped them control their gambling and made a positive impact on their lives.

The insights in this report are extremely helpful and we welcome the opportunity to look at all suggestions for further improvements to the service, including extending the length of the maximum exclusion period to give them peace of mind that they will benefit from the long-term protection that GAMSTOP provides”.

Atlaslive

Operational Friction at Scale: Infrastructure Risks in Online Casinos

Published

2 hours ago

March 12, 2026

Wladimir P.

operational-friction-at-scale:-infrastructure-risks-in-online-casinos

This article is part of Atlaslive’s series examining vulnerabilities in online casino operations and how established operators can address them proactively.

The series highlights critical exposure areas, including cybersecurity threats, KPI red flags, financial leakage, platform and infrastructure weaknesses, and compliance challenges. The final article will present mitigation principles recommended by Atlaslive specialists.

Focusing on Infrastructure and Platform-Level Risks

As online casinos scale, structural vulnerabilities often emerge, revealing weaknesses in technical architecture. These issues typically remain hidden during early development and only appear under stress—such as peak traffic, new market launches, major campaigns, or rapid product expansion.

Common Structural Risks Include:

System latency during high-load periods
Gaps in integration between payments, CRM, and other platforms
Delays in reporting pipelines
Limited real-time data visibility
Fragmented architecture requiring manual intervention in risk, bonus, or payment processes

Beyond Uptime: Performance Quality Matters

Infrastructure issues affect more than system stability. Latency disrupts in-play sessions, reporting delays slow decision-making, and poor integrations increase manual workloads while reducing responsiveness to fraud or behavioral anomalies.

For mature operators, resilience is measured not just by uptime but by seamless communication across verticals—sportsbook, casino, payments, CRM, and risk management—without friction. True scalability maintains performance quality even as operational complexity grows.

Reducing Operational Friction

As scale outpaces architecture readiness, operational friction rises: manual interventions increase, visibility decreases, and response times to emerging risks slow. Atlaslive experts emphasize the importance of structured system communication, real-time data access, and integrated workflows to sustain stability under growth.

Infrastructure vulnerabilities rarely appear overnight; they evolve gradually as operations expand.

To explore Atlaslive’s insights on cybersecurity threats, KPI red flags, financial leakage, regulatory exposure, and recommended mitigation strategies, visit the full article on the Atlaslive blog.

About Atlaslive

Atlaslive is a B2B software developer delivering a multifunctional, automated platform for sports betting and casino operators. Core components include Sportsbook, Casino, Risk Management & Anti-Fraud Tools, CRM, Bonus Engine, Business Analytics, Payment Systems, and a Retail Module. Follow Atlaslive on LinkedIn for the latest iGaming technology updates.

The post Operational Friction at Scale: Infrastructure Risks in Online Casinos appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Fanatics Casino

RLX Gaming expands US reach through Fanatics Casino launch

Published

2 hours ago

March 12, 2026

Wladimir P.

rlx-gaming-expands-us-reach-through-fanatics-casino-launch

RLX Gaming, the innovative iGaming aggregator and content supplier, has officially launched its full portfolio with Fanatics Casino in the United States.

Players in New Jersey and Pennsylvania can now access RLX Gaming’s extensive library of in-house and third-party titles, following a soft launch in Pennsylvania. Leading slot hits like Temple Tumble, Bonsai Dragon Blitz, and The Great Pigsby are now live, alongside a broad selection of releases from some of the most creative studios in the industry.

Fanatics Casino, available in Michigan, New Jersey, Pennsylvania, and West Virginia on iOS and Android, offers a wide variety of classic and modern casino experiences, including slots, blackjack, roulette, progressive jackpots, and video poker. Each game is designed to deliver authentic casino action, ensuring endless entertainment for players.

This partnership marks a significant step in RLX Gaming’s mission to deliver dynamic, globally-ready content that drives innovation and engagement in the online casino space.

Matthew Hockenjos, Commercial Account Manager for North America at RLX Gaming, said:

“Our collaboration with Fanatics Casino represents a major milestone for RLX Gaming as we strategically broaden our footprint across North America. Fanatics Casino’s commitment to delivering top-tier entertainment aligns perfectly with our mission, and we’re thrilled to bring our engaging slot experiences to players in New Jersey and Pennsylvania.”

Kieron Shaw from Fanatics Casino added:

“We are delighted to integrate RLX Gaming’s captivating portfolio into our platform. This partnership reinforces our dedication to offering a premier online casino experience, giving players access to high-quality titles with proven appeal across New Jersey and Pennsylvania.”

The post RLX Gaming expands US reach through Fanatics Casino launch appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Gen Z

Traffic and Gen Z: What actually works?

Published

2 hours ago

March 12, 2026

Wladimir P.

O brave new world… Greetings to everyone who keeps running traffic in these turbulent times, where the rules of the game change faster than we can update our creatives. Regulations are tightening, social platforms constantly rewrite their policies, and search engines keep updating their algorithms, that’s already the new normal. But there is another factor influencing the market just as much. A new generation has grown up, reached adulthood, and is entering categories that were dominated by millennials just yesterday. We’re talking about Gen Z and those coming right after them, generation Alpha.

There’s a lot of discussion about them. But the team at Moon Partners wants to look at this topic from a more practical angle, not through the lens of generational theory, but through traffic performance.

Who are Gen Z as an audience?

This is the first fully digital-native generation. They don’t just use smartphones, they’ve never known life without them. They grew up inside social media algorithms, and by the age of 18 they’ve seen more advertising than previous generations did in their entire lives. And because of that, they’ve learned to filter it. They almost never click “just because”. If content doesn’t build trust within the first few seconds, for them it simply doesn’t exist.

Another important factor is gamification and convenience. The more dynamic and engaging the experience is, the better. At the same time, everything must be comfortable and fast. Responses to user actions should be immediate, because patience is limited and people expect results right away.

Sounds like a challenge. Let’s look at what kind of strategy can work with this audience.

Creative preparation

At this stage, we recommend not treating Gen Z as a single segment. The 21–26 age range is only a demographic label. In reality, this audience is made up of many different micro-communities. These may include gamers, crypto enthusiasts, sports fans, self-improvement communities, streamer audiences, Discord communities, and many other niche groups with their own interests and communication styles. So the first step is deciding which context you want to enter. Approaching this audience without segmentation often leads to wasted budget. Gen Z responds strongly to personalization. Content should feel aligned with their interests, almost as if you already understand the environment they live in. Of course, this requires some research. But we never said this would be easy.

Platform choice

When working with Gen Z, choosing a platform is not just a technical decision, it’s a strategic one. They perceive each platform as its own culture, with its own language, pace, and level of trust. Our goal is to speak their language and appear naturally in their environment. Not as someone trying to interrupt their world, but as something interesting that appears organically in their feed. Remember those early-2000s movies with model castings where judges would say “Thank you, next” the moment something didn’t fit? Gen Z treats their feeds exactly the same way.
They will scroll past almost everything, but they will choose only a few pieces of content to engage with.That’s why creatives on social platforms must look like a natural part of the feed. The first seconds decide everything. If content feels out of place, it simply gets skipped.
For push and pop traffic, aggressive clickbait usually doesn’t work well. For native and search traffic, users often double-check information about projects, read reviews, and research products before engaging. This is why it’s important to work with clean products that have a solid reputation.
So the strategy is simple: choose the right platform and adapt your content specifically for it.

A small case study

At Moon Partners, we’ve seen how the behavior of younger audiences changes in practice. One of our affiliates tested an iGaming offer targeting users aged 21–26. The initial creatives were standard for the vertical, banner ads with a bonus offer and a direct registration CTA. However, CTR stayed around 0.4%, and most users simply scrolled past the ads.
After analyzing the audience, it became clear that a large portion of the traffic overlapped with gamer and streamer culture. The creatives were redesigned. Instead of banner ads, the affiliate launched short videos styled as clips from a live stream, where the character “tested their luck” and commented on the gameplay in a familiar, entertaining style.
The content looked like a natural part of the feed rather than a typical advertisement. As a result, CTR almost tripled, and landing page conversions improved noticeably.

For us, this once again confirmed a simple insight: Gen Z reacts far better to content that feels like part of their environment rather than direct advertising.

The takeaway

At this point it becomes clear that what works best with this audience is subtlety and context. The era of simple, straightforward creatives is gradually fading. Marketers need to adapt to new realities, create more native experiences, integrate with audience interests, do deeper research, and stay aware of current trends. This doesn’t mean that traditional approaches no longer work at all. But we are clearly in a transition period, and those who fail to adapt may quickly lose relevance.

If you are exploring traffic opportunities with younger audiences, the Moon Partners team is always open to communication. We’re happy to share our experience, insights, and discuss collaboration formats that work for everyone. Because for us, affiliate marketing is about more than numbers, it’s about honest partnerships, real conversations, and win-win collaborations.

The post Traffic and Gen Z: What actually works? appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.