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Casinomeister’s 23 Year Anniversary
Casinomeister, the advocate of fair play, has reached a significant milestone: twenty-three years since the launch of the website – 10 June 1998.
What began initially as a hobby site was transformed into a one-man business in the early years of the Internet. Since 1998, Casinomeister has stuck to its original mission statement:
“Trust is what it’s all about. Our mission at Casinomeister is to provide verified information; information that enables players to make smart choices. Since trust is generated by information, the more players know about online casinos, the more at ease and safer they will be.”
And so it began. Casinomeister was run primarily by Bryan Bailey, the director and owner of the website, and it was his unique vision that drove the mission of the site. In the first two months a forum was created – which is now the one of the largest and most active gamblers’ forums on the Internet. Casinomeister began publishing newsletters and a news section, and Bailey began his podcasting before “podcast” was a word in the year 2000.
Within the first few months, “Standards for Online Casinos” were established. This was a first – no other website had established any standards for advertising partners, in fact – no licensing jurisdictions were doing this either. Casinomeister thus established itself as a beacon of light for the player of online casinos. These standards have evolved into the “Standards for Casinomeister Accredited Casinos”, and now Casinomeister is one of the only sites that requires these casinos to be vetted by its membership.
Most importantly, by Casinomeister’s reach and influence within the online casino industry, he began solving players’ complaints, and is now recognized as a leading and certified Alternative Dispute Resolution service for the player community. The pioneers of the online gaming industry wanted to work with Casinomeister since it was the heartbeat of the players.
It was not until 2007 that Casinomeister evolved into a two-man band taking on Max Drayman as the Complaints Manager. This freed Bailey up to manage the other areas of areas of the website, the Rogue Casino section (“Rogue Casino” was coined by Bailey in 2000), casino reviews, webcasts, newsletters, news, the forum, and attending and speaking at iGaming Conferences around the world.
Casinomeister has since evolved into a small business with a handful of full-time employees, part-timers, and a couple of other webmasters who assist in the forum. After 23 years, Casinomeister remains a viable and leading influence on the iGaming community.
Director of Casinomeister Bryan Bailey stated, “It’s hard to fathom that an idea that was initiated during a lunch at Oscars in San Diego became what it is today. To me it’s not only a business, but a service and a gathering of like-minded people – many of whom I have grown close to. I am humbled by the fact that Casinomeister has brought so many folks together, spawned friendships, romances, and in one instance (that I know of) – a marriage. I take pride in the site, and will always stay true to my vision, my community, and to my friends. It’s been an amazing ride these past 23 years, and I’m planning to ride this out until the end of the Internets.”
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Cevro
Golden Whale and Cevro team up to advance AI-driven player interaction
Golden Whale, a provider of machine learning-driven optimisation and decision intelligence for the iGaming industry, has partnered with Cevro, an AI-powered platform designed to automate and enhance player interactions across support and operational workflows.
At the core of the integration is Golden Whale’s Full Model Control framework, which uses ML models to continuously analyse live player behavioural data, enabling more precise decisioning across engagement and incentives, driven by deeper insight into player value, churn probability and behavioural intent. These decisions can then be actioned through Cevro’s AI agents, allowing operators to guide and control player-facing responses with greater precision across multiple channels, including chat, email and helpdesk, with voice capabilities set to follow.
Cevro’s platform supports a wide range of player-facing processes, including bonus queries, KYC checks, payment-related communications and responsible gaming workflows. By introducing decision intelligence into these touchpoints, operators can move beyond reactive support models and toward more proactive, context-aware engagement, where responses are informed by real-time signals around player value and behaviour.
Eberhard Dürrschmid, CEO at Golden Whale, said: “Operators are managing an increasing number of player communications across different touchpoints, and many of those processes are still handled in a reactive or manual way. By working with Cevro’s AI agents, we can connect our decision intelligence directly into these communication workflows, enabling operators to respond more precisely and consistently, while also reducing the complexity of managing these interactions at scale.”
Chaim Heber, CEO at Cevro, added: “Our focus is on helping operators automate and scale player interactions without losing quality or control. By integrating Golden Whale’s decision intelligence, we can bring a new level of precision into how our AI agents operate, using deeper signals around player value, churn risk and behaviour to guide responses. This not only improves resolution and efficiency but also allows operators to deliver more meaningful interactions that support retention and long-term player value.”
The post Golden Whale and Cevro team up to advance AI-driven player interaction appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
bet365
Evoplay strengthens Brazil footprint with bet365 deal
Evoplay, the award-winning game development studio, has strengthen its presence in Brazil through a new partnership with leading global operator bet365, marking another step in its growth across regulated Latin American markets.
The agreement sees a selection of top-performing Evoplay titles integrated onto bet365’s Brazilian platform, initially starting with standout releases such as Hot Triple Sevens and Temple of Thunder II Bonus Buy.
The partnership enables Evoplay to bring its diverse portfolio of high-performance content to one of the most promising emerging regulated markets, at a time when Brazil’s evolving landscape continues to create new opportunities for operators and suppliers alike.
By collaborating with bet365, a globally recognised brand known for its extensive reach and strong local engagement, Evoplay reinforces its commitment to delivering tailored content that resonates with regional player preferences.
Alex Malchenko, Head of Sales at Evoplay, said: “Partnering with bet365 represents an important milestone for Evoplay as we continue to expand our Latin American presence and build our network of global operator brands. Brazil is a market with huge potential, and we’re excited to bring a selection of our best-performing titles to its players.
“Our focus remains on supporting operators with content that not only meets regulatory standards but also delivers strong player engagement, and this collaboration is a testament to that approach.”
Spokesperson at bet365, added: “We are pleased to partner with Evoplay as we continue to enhance our offering in Brazil.
Their portfolio of localised games aligns well with our commitment to provide high-quality gaming experiences to our customers.
“We look forward to rolling out additional titles in the near future as we strengthen our collaboration with the supplier in this key market.”
Evoplay
Evoplay is a leading iGaming developer with a portfolio of 250+ slots, table, crash, and instant games.
It uses innovative gameplay and cutting-edge design to elevate user experience and bring new audiences to the world of iGaming.
The company’s commitment to innovation and revolutionary products was recognised by the most prestigious industry awards.
bet365
At bet365, it’s always extraordinary!
bet365 Casino is the home of gaming excitement, offering an extensive range of slots to choose from, including multi-layered jackpots, classic fruit games, and the latest innovative titles. Plus, with popular Live Games like Roulette, Blackjack, and Baccarat, there’s always something for every player.
bet365 is committed to Safer Gambling. We promote gambling as an enjoyable leisure activity, and we believe that gambling can only remain this way if you stay in control and gamble responsibly. However, we know that for some people gambling can stop being a harmless leisure activity and become a problem.
bet365 has a range of useful tools to help customers stay in control of their gambling that can be found at https://responsiblegambling.bet365.bet.br/br
The post Evoplay strengthens Brazil footprint with bet365 deal appeared first on Americas iGaming & Sports Betting News.
Advisiments
WE names Valentina Ursini Group Account Director for IBJR and key clients
Brazilian agency We has hired Valentina Ursini as Group Account Director, where she will lead business strategy and client relationships for accounts including EMS, Novibet, Jovi and IBJR (Brazilian Institute of Responsible Gaming).
Ursini brings experience from Leo Burnett, Ogilvy and TBWA, where she led global and local accounts for brands including Visa, Procter & Gamble, Motorola, Gatorade, Coty, Kimberly-Clark and Friboi.
“We has something that is rare today: genuine proximity to the client’s business and a very clear ambition for shared growth,” Ursini said.
“I am joining a team that already knows these clients deeply, and I bring a fresh perspective on expansion opportunities, efficiency and brand building.
It is about developing the business in a consistent and relevant way.”
Maurício Almeida, managing director at We, said Ursini’s appointment raises the standard of service for the agency’s strategic accounts.
“She combines expertise, consistency and a very pragmatic business vision, which is exactly what we look for in our model. She understands that client relationships only make sense when they translate into results.”
* The Brazilian Institute of Responsible Gaming is a private industry association representing licensed betting operators in Brazil. Its primary role is to support the development of a regulated, transparent and sustainable gambling market in the country.
The organization focuses on promoting responsible gaming practices, contributing to public policy discussions, and working alongside regulators to ensure compliance with Brazil’s evolving legal framework for betting.
It also advocates for consumer protection, market integrity and the reduction of illegal gambling activities.
In the context of the article, the IBJR appears as a relevant institutional player within the Brazilian iGaming ecosystem, reflecting the growing importance of industry representation as regulation advances.
The post WE names Valentina Ursini Group Account Director for IBJR and key clients appeared first on Americas iGaming & Sports Betting News.
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