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Enteractive launches Engager: a mobile-first player engagement service

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Extension to (Re)Activation Cloud takes personalisation to next level

Enteractive, the global leader in player reactivation and retention for the iGaming industry, has announced an evolutionary step in personalised player engagement with their new player-centric retention mobile service Engager, part of the (Re)Activation Cloud suite.

The launch of Engager marks the first time the industry has seen such personalisation in the field of iGaming CRM and player engagement. Engager offers the ability to truly connect with players on their terms.   Through a combination of technology and real human interaction, Enteractive’s approach to CRM converts otherwise unreachable player segments as well as delivering a player experience that treats each one as an MVP.

With fully customisable brand styling for each operator, Engager is a player-facing mobile interface extension of the (Re)Activation Cloud platform.  With it, Enteractive’s reactivation agents can reach out to player databases more effectively, offering the players various contact options for engagement, whether verbal via a scheduled call, or using the chat function built directly into Engager’s UI.

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Excited about the launch, Mikael Hansson, explained, “We’re constantly innovating to improve services for our operator partners, and the Engager is a result of insights from thousands of players over the years. As an extension service to (Re)Activation Cloud, Engager will put the players’ needs first, as well as prompting a better, more personalised brand experience from the moment we initiate contact.”

Engager generates a text-message including a unique URL for each and every player, and through that mobile web-service they can access Engager to schedule a call-back, initiate a live-chat or a voice call with an Enteractive agent.

All player interaction is a fully branded experience aligned with each operator’s B2C site, and the Engager platform is available across multiple languages to serve most operator markets. The player perception will be to interact directly with the brand itself.

“Through our technology-first approach,” continues Hansson, “we’ve developed scalable player engagement services which can be deployed in any market globally to have a near-instant impact on operators’ bottom line revenues.   While some say this level of personalisation is neither possible, nor affordable, our services deliver additional revenue generation for our partners on a daily basis.”

Enteractive has more than twelve years experience in player reactivation, and is in the top four traffic generators globally for the iGaming sector.

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Meridianbet Launches “Missions” Gamification Platform to Maximize Player Lifetime Value Across 18 Worldwide Markets

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The company deploys data-driven gamification technology to strengthen competitive positioning and accelerate long-term profitability

Meridianbet, a subsidiary of publicly-traded Golden Matrix Group, today announced the launch of Meridian Missions, a player reward system designed to increase user engagement and spending across its global betting and casino operations.

The platform turns regular betting activity into a points-based game where players unlock rewards by completing specific actions like making deposits or playing featured games.

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Direct Impact on Revenue Metrics

The three-tier system – Bronze, Silver, and Gold – creates clear spending incentives. Players earn points through deposits, game play, and cross-product usage, with higher tiers offering better rewards including free spins, sports bonuses, and merchandise. The structure is designed to increase both session frequency and average spend per user.

This move represents a direct play on improving unit economics. Customer acquisition costs in iGaming have risen sharply, making retention-focused initiatives like Missions critical for maintaining healthy margins. The system also provides new data points for understanding player behavior and preferences.

Building on Proven Infrastructure

Missions runs on Meridianbet’s latest generation Atlas platform, which already handles over 110,000 betting events monthly across 25+ markets. The company has been operating since 2001 and previously launched an AI-powered bet and casino recommendation system that demonstrated its ability to innovate within the technical constraints of real-money gaming.

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The timing aligns with broader industry trends toward gamification, as operators look beyond traditional sports betting and casino games to maintain user interest. Unlike pure-play gaming companies, Meridianbet’s approach integrates rewards directly with real-money wagering, creating a hybrid model that could prove more sustainable than standalone loyalty programs.

Market Context and Growth Strategy

The iGaming sector continues to expand globally, but with increasing regulatory scrutiny and market saturation in key regions. Meridianbet’s focus on engagement over pure acquisition reflects industry-wide recognition that sustainable growth requires deeper relationships with existing customers rather than constant new player recruitment.

The company’s geographic footprint across Europe, Africa, and Americas provides natural expansion opportunities for the Missions platform. Additional features planned for the coming weeks include account verification rewards, birthday bonuses, and referral programs – all designed to create more touchpoints between the brand and its users.

Expansion Timeline

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Over the next several weeks, Meridianbet plans to add new account verification reward models, even more creative birthday and anniversary bonuses, active day tracking, and referral incentives. These additions will create more frequent engagement opportunities while providing additional data on player preferences and behavior patterns.

The Missions platform launch represents the latest step in Meridianbet’s evolution from a traditional betting operator to a comprehensive entertainment provider focused on long-term customer relationships.

The post Meridianbet Launches “Missions” Gamification Platform to Maximize Player Lifetime Value Across 18 Worldwide Markets appeared first on European Gaming Industry News.

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INSPIRED ENTERTAINMENT PARTNERS WITH TORRERO TO EXPAND REACH THROUGH CONTENT AGGREGATION PLATFORM

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Inspired Entertainment, Inc., a leading provider of B2B gaming content, systems, and solutions, has announced a partnership with Torrero, a casino and sportsbook platform aggregator.

Through this strategic collaboration, Inspired’s acclaimed portfolio of games is now live on the Torrero platform, expanding its reach across regulated markets including the United Kingdom, Estonia and Mexico.

The rollout includes Inspired’s most successful slot titles such as the enduring fan-favourite Gold Cash Free Spins™, the iconic Cops ‘n’ Robbers Bigger Big Money™, and the recent smash hit Golden Winner Grand Chance™. Inspired’s growing portfolio of titles offers curated blend of time-tested classics, seasonal favourites and fresh, high-impact releases designed to engage and retain players across diverse markets.

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This collaboration marks another significant milestone in Inspired’s continued global expansion and reaffirms its focus on building strong, scalable partnerships that drive growth in key territories. By joining forces with Torrero, Inspired aims to captivate new audiences while further solidifying its leading presence in the competitive iGaming landscape.

Claire Osborne, Vice President at Inspired Entertainment, said: “We’re excited to partner with Torrero to bring our diverse games portfolio to new audiences. From player-favourite classics to fun seasonal titles, our games are crafted for engagement and performance. This collaboration will deliver exceptional entertainment experiences to Torrero’s operator network and their players worldwide.”

Aleksei Tolstov, Head of Business Development at Torrero, added: “Partnering with top-tier content providers like Inspired is central to our growth strategy. Inspired’s compelling, high-quality games add tremendous value to our platform, and we look forward to building on this relationship as we continue to deliver best-in-class iGaming entertainment to our customers.”

The post INSPIRED ENTERTAINMENT PARTNERS WITH TORRERO TO EXPAND REACH THROUGH CONTENT AGGREGATION PLATFORM appeared first on European Gaming Industry News.

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GeoLocs Partners with Green Brick Labs to support their brand Maverick Games

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GeoLocs, the industry-leading geolocation product developed by mkodo, is pleased to announce a new partnership with Green Brick Labs to launch Maverick Games, an emerging operator in the online gaming sector. This collaboration reinforces GeoLocs’ commitment to supporting operators with robust, regulation-ready geolocation services that deliver a smooth and secure player experience.

Through this partnership, Maverick Games will utilise GeoLocs’ advanced geolocation platform to ensure compliance with jurisdictional requirements in regulated markets, while providing a seamless user journey across web and mobile environments.

“We’re delighted to be partnering with Maverick Games,” said Will Whitehead, Commercial Director at mkodo. “They bring an exciting and fresh perspective to the iGaming space, and we’re proud to support their expansion with a solution that not only meets regulatory demands but also puts the player experience front and centre.”

GeoLocs is designed specifically for the iGaming industry and benefits from over 13 years of experience in supporting operators and platform providers across regulated markets in North America, Latin America, and beyond. The platform is certified by GLI and the AGCO, and holds ISO 27001 accreditation—offering operators a secure, scalable, and regulator-approved solution for location verification.

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Maverick Games is known for its innovative outlook and dedication to creating a user-first betting experience. As the brand continues to grow and enter new regulated markets, having a trusted geolocation partner was a critical requirement.

“Our goal is to build a product and brand that players love and trust,” said Matt Rathbun, CEO at Green Brick Labs. “To do that, we need partners who share our values of innovation, integrity and great UX. GeoLocs stood out for its reputation, proven track record in regulated markets, and the ease of integration. We’re excited about what we can achieve together.”

GeoLocs continues to expand its global reach, enabling operators to meet regulatory requirements while delivering exceptional experiences to players wherever they’re licensed to operate.

The post GeoLocs Partners with Green Brick Labs to support their brand Maverick Games appeared first on Gaming and Gambling Industry in the Americas.

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