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ANJ publishes its 2021/2023 strategic plan
As soon as it was set up on 23 June 2020, the National Gambling Authority began drawing up its strategic plan for the next three years. It sets out its vision of regulation and how it intends to add value to players and economic players. Five priority focus have been set to keep gambling within a sustainable perspective of recreational gambling.
The development of the strategic plan was launched in July 2020 and continued until November. It was built through a collaborative process involving all ANJ agents as well as members of the ANJ Board. It was also based on contacts with operators or civil society that were organized after the launch of the ANJ. This plan was definitively adopted by the ANJ Board on 3rd December 2020.
Beyond the four objectives defined by the law, the ANJ must carry out its action in a medium-term strategic perspective, specify its vision of regulation and how it intends to bring value to players and economic actors. In short: define the regulator’s project.
This is all the more important as the new legal framework is complex and difficult to grasp for operators, as the health crisis has tightened competition conditions, and because each action taken by the regulator will be scrutinized in terms of its effects on market balances.
The central inspiration of this strategic plan is to keep gambling within a sustainable perspective of recreational gambling.
Given the psycho-social risks associated with gambling and in the particular context of health crisis, it is essential to consolidate a regulatory model that makes it possible to reconcile controlled development of the sector with the protection of the public interests involved, first and foremost the gamblers protection. This is a priority ethical issue for our country, and this ethical dimension of the ANJ’s action is included in all of the regulator’s actions and reflections.
Three methodological principles pass through all the proposals in this plan
Pragmatism: The desire to build step by step the regulatory architecture put in place by the 2019 order so that each operator in the gambling market can realistically and effectively adopt the new obligations;
Dialogue: The need to build regulation with all the actors through an organized and continuous dialogue. The ANJ is convinced that, if the roles of each are distinct, it is essential that the regulator be close to the realities on the ground, in dialogue with the stakeholders in order to best adjust its positions, tools and services;
Coherence: Finally, the concern to work with other public structures to coordinate our actions and offer economic players the most coherent and readable public front possible.
The 5 strategic focus that will guide the ANJ’s action over the next three years are as follows:
1st STRATEGIC FOCUS: Building a “value-adding” regulator at the service of a sustainable recreational gambling market
The ANJ must bring value to the gambling sector by implementing a comprehensive toolkit that includes preventive, prescriptive, control and sanctioning actions in a regulatory continuum. This approach is in the interest of operators, the security of their practices and the confidence of their customers. It contributes to the protection of gamblers and the preservation of a gambling practice that must remain recreational.
2nd STRATEGIC FOCUS: Placing the player at the heart of regulation
Gambling concerns almost one French people out of two, which makes it a very appreciated and widespread leisure activity, oriented towards an essentially recreational practice. However, with an estimated 1.4 million problem gamblers, the prevention of excessive gambling is a central public health issue in which the ANJ must take part; the implementation of the new obligations of operators will be decisive in this respect. Finally, the protection of minors is a priority.
3rd STRATEGIC FOCUS: Building a forefront regulatory system
The gambling market is particularly creative in games offers, promotional strategies of operators or gambling platforms. In order to be in tune with this world, ANJ must integrate this culture of innovation and digital technology, both with respect to the players it regulates and internally, in its operating mode and tools.
4th STRATEGIC FOCUS: Promoting a European vision of gambling regulation
European cooperation with the ANJ’s counterparts needs to be strengthened since many issues, both operational and strategic for the regulation of gambling, are now being addressed at this level. This is the case of the fight against money laundering or illegal gambling or the emerging economic role of gaming platforms. At a time when a choice has to be made between several regulatory models, the ANJ wishes to play a leading role in European and international cooperation.
5th STRATEGIC FOCUS: Strengthening our working community
The scope and diversity of its regulatory scope and the new legal obligations imposed on operators result in a high rate of demand and a very heavy workload for the teams; this pressure also requires a great deal of joint work by the teams.
It is therefore essential to pool resources and information, empower employees and attract new talent. The aim is to make “working together efficiently” the common language of the ANJ, by multiplying opportunities for exchanges and meetings, by introducing new forms of work organization that are more transversal and empowering, but also by embodying the values of goodwill and conviviality on a daily basis.
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Latest News
When Everyone Sends Hearts, WinSpirit Asked a Different Question
Every February, online gaming platforms look remarkably similar: red-dominated palettes, heart-shaped motifs, and the same “Love is in the Air” promotions. The formula is predictable, the competition intense, and for many players, the seasonal narrative itself has begun to feel hollow.
WinSpirit Casino took a different route. Instead of competing in the same tired Valentine’s language, the brand launched a campaign that embraced a rare player sentiment: a playful eye-roll at clichés. The result — UnValentine’s Day — demonstrates how emotionally intelligent campaigns can drive measurable growth without relying on heavy bonus mechanics.
The Idea
The campaign featured a dedicated landing page with a single interactive mechanic: a poll asking players to vote for the Valentine’s cliché that annoyed them most. Options were framed with gaming metaphors for natural crossover:
-
“Booking a table like catching a Jackpot”
-
“Heart-shaped pizza? Just give me a Wild”
-
“Love songs instead of coin drop sounds”
-
“Love letters without promo codes”
Every participant received 20 Free Spins, positioned as a lighthearted gesture rather than a transactional reward. No complex flows, no heavy mechanics — just a simple, relevant touchpoint.
What the Players Said
Over 5,000 players participated. Key takeaways include:
-
28% voted for “Booking a table like catching a Jackpot”, revealing that for many, Valentine’s Day feels more like a logistical challenge than romance.
-
22% chose “Heart-shaped pizza? Just give me a Wild”, reflecting the gaming audience’s preference for practical rewards over aesthetic gestures.
-
17% picked “Overthinking a spin like it’s a first date”, showing appreciation for humor and acknowledgement of the real player experience.
The remaining 33% were distributed across other options, emphasizing that the dominant sentiments were clear and actionable.
The Impact
During the one-week campaign:
-
+8% player activation frequency
-
+7% overall engagement
-
+5% growth in deposits
-
+4% increase in average bets per player
For a campaign built around a single, simple engagement mechanic with minimal investment, these results highlight a critical insight: emotional relevance can outperform financial incentives. Reactivated players returned for reasons beyond transactional value, and deposit and betting growth suggest emotional engagement can translate into real product behavior.
Part of a Bigger Picture
UnValentine’s Day reflects WinSpirit’s broader strategy of prioritizing emotional resonance over purely promotional tactics. Earlier, the Wish Express holiday campaign invited players, streamers, and partners to write letters to Santa. Over 2,000 wishes were submitted, social reach grew by 169%, and engagement rose 76%. The most memorable moment: WinSpirit covered round-trip flights for a player to reunite with family after eleven years.
Both campaigns — Wish Express and UnValentine’s Day — share a principle: meet players where they actually are. One campaign responded to nostalgic wishes, the other to playful skepticism. Both were rooted in empathy, and both delivered measurable results.
Why the Industry Is Watching
Seasonal, bonus-heavy campaigns are hitting diminishing returns. Acquisition costs are rising, and differentiation in February is structurally challenging. WinSpirit has shown that emotional differentiation is achievable, scalable, and measurable.
The secret isn’t complexity or oversized budgets — it’s insight. Find the emotional undercurrent your audience feels, create a simple way for them to express it, and let the interaction drive brand connection.
Players don’t want more mechanics. They want to feel heard. UnValentine’s Day proves that a single, well-timed question can outperform elaborate campaign architectures.
The post When Everyone Sends Hearts, WinSpirit Asked a Different Question appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Latest News
When Everyone Sends Hearts, WinSpirit Asked a Different Question
Every February, online gaming platforms look remarkably similar: red palettes, heart-shaped imagery, “Love is in the Air” promotions. The formula is familiar, the competition intense — and for a growing share of the audience, the seasonal narrative itself has begun to lose emotional relevance.
WinSpirit Casino chose a different path. Instead of competing within the same seasonal language as everyone else, the brand built a campaign around something players rarely get to express publicly: a lighthearted eye-roll at Valentine’s Day clichés. The result — UnValentine’s Day — is a case study in how emotionally intelligent campaigns can generate measurable product growth without structural dependence on bonus-driven mechanics.
The Idea
The campaign launched a dedicated landing page with a single interactive mechanic: a poll asking players to vote for the Valentine’s cliché that annoyed them most. The options were framed using familiar gaming metaphors, making the crossover feel natural:
“Booking a table like catching a Jackpot” “Heart-shaped pizza? Just give me a Wild” “Love songs instead of coin drop sounds” “Love letters without promo codes”
Participation was acknowledged with 20 Free Spins, framed as a lightweight reward mechanic positioned as a gesture of engagement rather than a transactional incentive. No complex mechanics, no lengthy flows. Just a low-friction touchpoint that felt genuinely relevant to the moment.
What the Players Said?
Over 5,000 players participated. The results reveal more than just a ranking — they offer insight into how players emotionally interpret seasonal rituals.
28% voted for “Booking a table like catching a Jackpot” — the clear winner, confirming that for a significant share of players, Valentine’s Day reads more like a logistics challenge than a romantic occasion.
22% chose “Heart-shaped pizza? Just give me a Wild” — a result that speaks directly to the gaming audience’s core values: practical rewards over aesthetic gestures.
17% picked “Overthinking a spin like it’s a first date” — proof that players appreciate when a brand acknowledges the real texture of their experience, even through humor.
The remaining 33% was distributed across the remaining options — reinforcing the dominance of the leading choice rather than diluting it. For the industry, that’s a useful reminder: the gaming audience is diverse, personal, and pays attention when a brand actually listens.
The Impact
All metrics reflect growth within the one-week campaign period:
+8% frequency of player activation
+7% overall engagement
+5% growth in deposits
+4% growth in average bets per player
For a campaign built around a single, simple engagement mechanic and a low-cost incentive model, the results clearly demonstrate a key insight: emotional relevance can outperform financial motivation in driving short-term audience engagement. The engagement lift reflects reactivated players returning for reasons beyond transactional value. The deposit and betting growth further suggest that an emotional entry point can translate into measurable product behavior.
Part of a Bigger Picture
UnValentine’s Day didn’t emerge in isolation. It reflects a deliberate strategic direction: emotional resonance, rather than promotional mechanics, as the primary driver of engagement.
Earlier this season, WinSpirit’s Wish Express holiday campaign invited players, streamers, and industry partners to write a literal letter to Santa — a gesture of nostalgia in an industry that tends toward hard metrics. Over 2,000 wishes were submitted. Social reach grew by 169%, engagement by 76%. The campaign’s most memorable moment came when WinSpirit covered the cost of round-trip flights so one player could reunite with family members they hadn’t seen in eleven years.
What connects Wish Express and UnValentine’s Day isn’t a tactic — it’s a consistent belief that the most effective brand interactions are the ones that meet people where they actually are. One campaign said: we believe in the power of sincere wishes. The other said: we see you rolling your eyes at the heart-shaped pizza, and so do we. Both are forms of empathy. Both worked.
Why the Industry Is Watching
For operators and marketers tracking the evolution of seasonal engagement, WinSpirit’s approach offers a model worth studying. Bonus-heavy campaigns face diminishing returns. Acquisition costs rise. And in a landscape where every February looks identical, differentiation becomes structurally difficult.
What WinSpirit has demonstrated — in two consecutive seasons — is that emotional differentiation is achievable, scalable, and measurable. The campaign architecture is not complex. The investment is not outsized. What makes it work is the quality of the insight driving it: find the emotional undercurrent your audience is already feeling, create a simple format for them to express it, and let the interaction itself do the brand-building work.
Players don’t want more mechanics. They want to feel that someone is listening. UnValentine’s Day proved that a single well-aimed question — asked at exactly the right moment — can outperform complex campaign architectures.
The post When Everyone Sends Hearts, WinSpirit Asked a Different Question appeared first on Americas iGaming & Sports Betting News.
Latest News
When Everyone Sends Hearts, WinSpirit Asked a Different Question
Every February, online gaming platforms look remarkably similar: red palettes, heart-shaped imagery, “Love is in the Air” promotions. The formula is familiar, the competition intense — and for a growing share of the audience, the seasonal narrative itself has begun to lose emotional relevance.
WinSpirit Casino chose a different path. Instead of competing within the same seasonal language as everyone else, the brand built a campaign around something players rarely get to express publicly: a lighthearted eye-roll at Valentine’s Day clichés. The result — UnValentine’s Day — is a case study in how emotionally intelligent campaigns can generate measurable product growth without structural dependence on bonus-driven mechanics.
The Idea
The campaign launched a dedicated landing page with a single interactive mechanic: a poll asking players to vote for the Valentine’s cliché that annoyed them most. The options were framed using familiar gaming metaphors, making the crossover feel natural:
“Booking a table like catching a Jackpot” “Heart-shaped pizza? Just give me a Wild” “Love songs instead of coin drop sounds” “Love letters without promo codes”
Participation was acknowledged with 20 Free Spins, framed as a lightweight reward mechanic positioned as a gesture of engagement rather than a transactional incentive. No complex mechanics, no lengthy flows. Just a low-friction touchpoint that felt genuinely relevant to the moment.
What the Players Said?
Over 5,000 players participated. The results reveal more than just a ranking — they offer insight into how players emotionally interpret seasonal rituals.
28% voted for “Booking a table like catching a Jackpot” — the clear winner, confirming that for a significant share of players, Valentine’s Day reads more like a logistics challenge than a romantic occasion.
22% chose “Heart-shaped pizza? Just give me a Wild” — a result that speaks directly to the gaming audience’s core values: practical rewards over aesthetic gestures.
17% picked “Overthinking a spin like it’s a first date” — proof that players appreciate when a brand acknowledges the real texture of their experience, even through humor.
The remaining 33% was distributed across the remaining options — reinforcing the dominance of the leading choice rather than diluting it. For the industry, that’s a useful reminder: the gaming audience is diverse, personal, and pays attention when a brand actually listens.
The Impact
All metrics reflect growth within the one-week campaign period:
+8% frequency of player activation
+7% overall engagement
+5% growth in deposits
+4% growth in average bets per player
For a campaign built around a single, simple engagement mechanic and a low-cost incentive model, the results clearly demonstrate a key insight: emotional relevance can outperform financial motivation in driving short-term audience engagement. The engagement lift reflects reactivated players returning for reasons beyond transactional value. The deposit and betting growth further suggest that an emotional entry point can translate into measurable product behavior.
Part of a Bigger Picture
UnValentine’s Day didn’t emerge in isolation. It reflects a deliberate strategic direction: emotional resonance, rather than promotional mechanics, as the primary driver of engagement.
Earlier this season, WinSpirit’s Wish Express holiday campaign invited players, streamers, and industry partners to write a literal letter to Santa — a gesture of nostalgia in an industry that tends toward hard metrics. Over 2,000 wishes were submitted. Social reach grew by 169%, engagement by 76%. The campaign’s most memorable moment came when WinSpirit covered the cost of round-trip flights so one player could reunite with family members they hadn’t seen in eleven years.
What connects Wish Express and UnValentine’s Day isn’t a tactic — it’s a consistent belief that the most effective brand interactions are the ones that meet people where they actually are. One campaign said: we believe in the power of sincere wishes. The other said: we see you rolling your eyes at the heart-shaped pizza, and so do we. Both are forms of empathy. Both worked.
Why the Industry Is Watching
For operators and marketers tracking the evolution of seasonal engagement, WinSpirit’s approach offers a model worth studying. Bonus-heavy campaigns face diminishing returns. Acquisition costs rise. And in a landscape where every February looks identical, differentiation becomes structurally difficult.
What WinSpirit has demonstrated — in two consecutive seasons — is that emotional differentiation is achievable, scalable, and measurable. The campaign architecture is not complex. The investment is not outsized. What makes it work is the quality of the insight driving it: find the emotional undercurrent your audience is already feeling, create a simple format for them to express it, and let the interaction itself do the brand-building work.
Players don’t want more mechanics. They want to feel that someone is listening. UnValentine’s Day proved that a single well-aimed question — asked at exactly the right moment — can outperform complex campaign architectures.
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