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UK Gambling Commission announces package of changes which make online games safer by design
The Gambling Commission has announced a package of strict measures which will strengthen the protections and controls for those who gamble through online slots games – including the introduction of limits on spin speeds, and the permanent ban on features that speed up play or celebrate losses as wins.
Following a consultation with the public and players, the gambling industry and other stakeholders, operators will need to implement tough new player protection measures which will make online casino games less intensive, safer by design and hand players more control over their gambling.
The Commission has focused on online slots because of its features which increase the intensity of play and the corresponding risks to players. Slot games have by far the highest average losses per player of online gambling products1.
The new rules include the outright ban of four key features of online slots games:
Features that speed up play or give the illusion of control over the outcome
Slot spin speeds faster than 2.5 seconds
Auto-play – which can lead to players losing track of their play, and;
Sounds or imagery which give the illusion of a win when the return is in fact equal to, or below, a stake
Other changes include:
Operators must clearly display to the player their total losses or wins and time played during any online slots session.
Alongside the changes for online slots the Commission has also introduced a permanent ban on reverse withdrawals for all online gambling – this function previously allowed consumers to re-gamble money they had previously requested to withdraw.
The enhanced protections that have been announced today will need to be fully implemented by online operators by 31 October 2021.
Since the publication of the Commission’s consultation in July 2020, further research has shown that using an auto-play feature has been linked to some players losing track of play, making it difficult for some to stop playing and in some cases gambling on other activities simultaneously.
Evidence shows that reverse withdrawal functions present a risk to players because of the temptation to continue gambling. In addition, the slot features being removed or more closely controlled have been associated with increased intensity of play, loss of player control, or binge play.
Neil McArthur, Gambling Commission chief executive, said: “To make online games safer we are introducing a ban on features that speed up play, or give the illusion of control over the outcome. We are also introducing a ban on auto-play, losses disguised as wins, and slot spin speeds faster than 2.5 seconds. The evidence shows that these features increase the risk of harm to customers.
“This is another important step in making gambling safer and where the evidence shows that there are other opportunities to do that we are determined to take them.”
Minister for Sports, Tourism and Heritage Nigel Huddleston said: “Today’s steps will help curb the intensity of online gambling, introducing greater protections that will reduce the risk of gambling related harm.
“I welcome the Gambling Commission’s tough measures as we continue our comprehensive review of gambling laws to make sure they’re fit for the digital age.”
The new rules are part of the Commission’s comprehensive programme to make gambling fairer and safer which has also seen the introduction of strengthened protections around online age and ID verification, improved customer interaction practices, and the banning of gambling on credit cards.
The announcement of the further consumer protection rules for online games and the design of those games follow the Commission’s announcement on 30 September that it was implementing new rules to stamp out irresponsible ‘VIP customer’ practices. Those rules came into force on 31 October 2020. A consultation on customer interaction was also launched last in November with the outcome expected later this year.
Readers can access the Commission’s online games design and reverse withdrawals response for more details.
1 Our Covid data shows the average spend per slots player is £67 per month, compared with £36 for casino products and £45 for real event betting.
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2026 FIFA World Cup
Betano Sends a Video Game Character into the Real World to Capture the Emotion of the World Cup
Betano, Kaizen Gaming’s premium online betting and gaming brand, is turning to gaming culture to dramatize the emotional pull of football fandom in its latest international campaign for the 2026 FIFA World Cup. Created by Wieden+Kennedy São Paulo, the campaign follows a lonely video game NPC (Non-Playable Character) who escapes the artificial world of a football game to experience the intensity, unpredictability and collective emotion of a real World Cup. Set to a reimagined version of the song “Mr. Lonely,” the film positions football fandom as something too powerful to be simulated.
The work launches under the global platform “Believing Makes it Real” and will roll out across 14 countries in South America and Europe, supported by live activations and fan engagement initiatives tied to the tournament. The campaign will be 360° with dedicated adaptations per country and three main character adjustments tailored to the cultural idiosyncrasies of different regions.
“The FIFA World Cup is the ultimate anchor in global sports, and for a campaign spanning so many different markets, we wanted to match that ambition. Our brief was to articulate the raw, collective emotion of being a fan, a feeling so intense it transcends even the most advanced digital simulation. This film captures that powerful truth, reinforcing our global platform, ‘Believing Makes it Real,’ and positioning Betano at the heart of the sport’s most genuine and unpredictable moments,” said Pablo Puertas, Kaizen Gaming – Betano, Marketing Director.
“Our challenge was finding a fresh, globally resonant way to talk about the World Cup. The campaign starts in a cold, automated universe and follows the journey of an NPC discovering what happens when an entire world truly believes. It’s a contrast that turns football emotion into something impossible to program,” said Felipe Paiva and José Ferraz, Group Creative Directors at Wieden+Kennedy SP.
The campaign also reinforces Betano’s growing relationship with FIFA. The brand was recently named an Official Tournament Supporter of the FIFA World Cup 2026 for Europe and South America, following previous partnerships around the FIFA World Cup Qatar 2022 and the FIFA Club World Cup 2025.
The 2026 edition — hosted across the US, Mexico and Canada — will be the largest in FIFA history, featuring 48 national teams for the first time.
The post Betano Sends a Video Game Character into the Real World to Capture the Emotion of the World Cup appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
EGR B2B Awards 2026
EvenBet Gaming named Poker Supplier of the Year at the EGR B2B Awards 2026
Global poker vertical leader secures prestigious accolade in London, highlighting continuous technical innovation and strategic expansion.
4th June 2026 – EvenBet Gaming, a leading software provider of online poker and card game solutions, has been awarded Poker Supplier of the Year at the prestigious EGR B2B Awards 2026.
The ceremony, held last night at City Central at the HAC in London, brought together prominent stakeholders from across the global iGaming sector. Celebrating its 17th year, the EGR B2B Awards recognize the pioneering companies that power the wider gambling market, representing the ultimate benchmark of operational excellence, innovation, and customer service.
The Poker Supplier category specifically honors companies that deliver innovative, high-quality poker solutions, demonstrate strong product integration, maintain jurisdictional compliance, and consistently respond to the evolving needs of operators and players. EvenBet Gaming secured the prestigious accolade after outperforming a highly competitive shortlist of prominent industry peers. This landmark victory further solidifies EvenBet’s market leadership and follows a period of exceptional growth, technical evolution, and strategic global expansion.
Over the past 12 months, EvenBet has introduced strategic upgrades to its core infrastructure, designed specifically to lower operational overheads for casino-first and multi-vertical operators. The launch of high-performance formats — including One Click Poker and Spins Poker — dramatically simplified the player experience, allowing operators to seamlessly tap into network liquidity.
Dmitry Starostenkov, CEO at EvenBet Gaming, said: “Securing the Poker Supplier title at the EGR B2B Awards 2026 is a proud moment for EvenBet Gaming, validating over the decade of continuous technical innovation. We have always focused on eliminating operational complexity, making poker an accessible and highly profitable vertical for multi-brand operators. This recognition from industry leaders in London confirms that our product strategy aligns perfectly with modern iGaming demands.”
Media contact
For press enquiries, to schedule an interview, or to request product imagery, please contact EvenBet Gaming’s PR Manager directly at [email protected]
About EvenBet Gaming
EvenBet Gaming is a global iGaming software provider licensed and headquartered in Malta under an MGA B2B licence and holding a supplier licence from the Danish Gambling Authority (DGA). The company delivers a unified ecosystem for the gambling industry, combining its award-winning poker and card game software with a turnkey online casino platform and a high-performance game aggregator.
With over 20 years of experience in poker and iGaming infrastructure, EvenBet builds scalable, high-performance solutions and enables seamless integrations with third-party platforms, gaming content, and service providers.
With over 250 specialists across offices in Malta and Serbia, the company supports a wide range of operators – from Tier-1 international brands to emerging businesses seeking a structured and accessible entry into iGaming.
The reliability of EvenBet’s software is backed by ISO 27001 certification and rigorous testing from iTech Labs, BMM Labs, and GLI. Its industry leadership is confirmed by a long list of prestigious accolades, including European iGaming Awards (Poker Provider winner 2026), EGR B2B Awards (Poker Supplier winner 2024 and 2026), SBC Awards, SiGMA Europe Awards, Malta iGaming Excellence Awards, and EGR Europe Awards.
The post EvenBet Gaming named Poker Supplier of the Year at the EGR B2B Awards 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
BETER
BETER secures Kentucky license, bringing Setka Cup and ESportsBattle to ninth US state
BETER has secured a license in Kentucky, expanding the availability of its Setka Cup table tennis and ESportsBattle betting content to a ninth US state. The approval was granted by the Kentucky Horse Racing and Gaming (KHRG), the state regulator.
The Kentucky approval adds to BETER’s existing US footprint in Florida, New Jersey, Colorado, Arizona, Indiana, Iowa, North Carolina, and Illinois. The license allows BETER to supply operators in Kentucky with live data and live streams from Setka Cup and ESportsBattle tournaments.
BETER said the content is already live for Kentucky bettors through bet365, which it described as a long-standing operator partner.
Chuck Robinson, CRO at BETER, said: “Kentucky is a state with a deep sporting heritage, and we’re excited to bring our exclusive Setka Cup and ESportsBattle content to operators and bettors there. Reaching nine US states is an important milestone that reflects the growing appetite for fast-betting content across the country.
“The US market is evolving rapidly, and players are increasingly seeking round-the-clock, high-quality betting experiences. BETER is built to meet that demand, and each new state we enter strengthens our position as the go-to provider of fast-betting content worldwide.”
Valeriia Tarchynska, Chief Legal Officer at BETER, added: “Receiving both approval and license is the result of sustained and meticulous regulatory and compliance work by our team. The US licensing landscape is uniquely complex, with each state operating under its own distinct framework, and we take great pride in meeting those requirements wherever we operate.
“With nine states now approved, the US continues to be a cornerstone of BETER’s global strategy. We are actively pursuing approvals in additional key states and remain fully committed to expanding our footprint across the country and beyond.”
The post BETER secures Kentucky license, bringing Setka Cup and ESportsBattle to ninth US state appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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