Latest News
PAPYRUS & YGAM unite in their missions to keep young people safe
As UK Charity Week (7-13 December) draws to a close, the Young Gamers & Gamblers Education Trust (YGAM) is celebrating a unique partnership with suicide-prevention charity PAPYRUS, coming together to raise awareness of the harms affecting young people.
Both charities use educational workshops to help young people understand the potential risks and prevent future generations experiencing harm. YGAM specialise in gaming and gambling-related harm prevention whilst PAPYRUS’s mission is to reduce the number of young people who take their own lives by shattering the stigma around suicide.
As well as aligning their missions to safeguard future generations, the two charities also have another poignant link. PAPYRUS was founded in 1997 by a mother, Jean Kerr, from Lancashire following the loss of her son to suicide. YGAM was founded by Anne Evans in response to her own son Alan tragically taking his own life following a long battle with a gambling addiction. These sad stories are at the heart of everything both charities do, and their foundations form a powerful social purpose informed by lived experience.
Ged Flynn, Chief Executive of PAPYRUS, said: “We are proud to be working in partnership with YGAM and are looking at ways in which we can come together to support young people. We hear from young people every day on our helpline HOPELINEUK who are struggling with thoughts of suicide. Whilst there is never one sole reason that may lead a young person think suicide is an option, we know that gaming and gambling can be a contributory factor for some.”
“By working in partnership with YGAM we are able to better understand how gaming and gambling can impact on a young person’s mental health and offer the appropriate support. We know that this partnership will help to save lives.”
The team at YGAM have now received SP-ARK training from PAPYRUS. This enabled YGAM to reflect on their personal and organisational approach to discussing and reducing the stigma surrounding suicide in day-to-day life. It also highlighted and reaffirmed the importance of self-care, a key message that is included within YGAM’s own training where they seek to inform, educate, and safeguard young and vulnerable people.
Members of the PAPYRUS team has also undergone YGAM’s free training which covers information on gaming and gambling and provide the tools needed to protect people from the risks of gambling and gaming-related harm, including lesson plans, activities, signs to look out for and information on where to go for advice and support. All training sessions have been assured by City & Guilds and the resources have been approved by the PHSE Association.
Sandy Thompson, the YGAM Education Manager for Greater London, said: “It was fantastic to train more of our colleagues from PAPYRUS, working together to continue our shared commitment to improve young lives by increasing awareness around these crucial issues.”
She continued: “PAPYRUS provide vital support to young people struggling with thoughts of suicide, whilst also engaging and building awareness in communities, and training organisations and groups. Working together in partnership is a crucial step in highlighting these important areas and continuing to provide the support and information that our young people desperately need.”
Suicide is the biggest killer of young people under 35 in the UK. Every year many thousands more attempt or contemplate suicide, harm themselves or suffer alone, afraid to speak openly about how they are feeling. PAPYRUS believes that many young suicides are preventable, and today the charity engages communities and volunteers in suicide prevention projects and delivers training programmes to individuals and groups.
UK Charity Week is a campaign designed to give the people of the United Kingdom an opportunity to place awareness and fundraising for charities high on the national agenda.
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ClearStake
Star Sports adopts ClearStake’s bank-based solution for player verification
Independent bookmaker Star Sports has partnered with ClearStake to enhance its player verification and compliance procedures using secure bank-driven verification technology.
The collaboration will enable Star Sports to incorporate ClearStake’s newly-introduced ID by Bank solution.
The product enables users to confirm their identity in seconds through their banking app, eliminating the requirement for document submissions and manual assessments. It results in a notable rise in the success rate of verification processes, which consequently boosts the number of depositing players while decreasing fraud and operational costs.
Star Sports will utilize ClearStake’s current affordability and source of funds technology.
Flynn Goward, Managing Director of Star Sports, said: “We’re always looking for ways to make the player journey smoother without compromising on compliance. ClearStake’s technology gives us exactly that balance. It’s been simple to integrate and we’re already seeing faster verification and fewer hurdles for genuine customers.”
Martin Burt, CEO of ClearStake, added: “Star Sports is one of the most recognised and trusted betting brands in the UK, so we’re thrilled to be helping them enhance their verification processes. By adopting ID by Bank alongside our affordability and source of funds tools, they’re setting the benchmark for what modern player verification should look like.”
ID by Bank has been implemented by several other major UK operators in recent weeks and is transforming the way operators authenticate players online, resulting in significantly improved pass rates, lowered operational costs and fraud, as well as enhanced FTD conversion rates.
The post Star Sports adopts ClearStake’s bank-based solution for player verification appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
iGaming
Menace sets new retention benchmark
Just three months after its launch, disruptive new iGaming brand Menace is reporting performance data showing player loyalty well above established market benchmarks.
Menace’s flagship crash game has delivered an average day 1 retention rate of 26%, exceeding the top end of market benchmarks of around 20–22% for comparable titles.
Player loyalty extends beyond initial engagement. During peak months in December and January, Menace recorded day 7 retention of 24–25%, placing it at the very top of industry performance ranges.
The success is partly attributed to Menace’s integrated games studio, Ebaka Games. Around 80% of Menace users played an Ebaka title during a three-month period of exclusivity.
Menace founder Dmitry Belianin said:
“From day one, our goal was not just to launch another operator but to build an ecosystem where content and platform are engineered together for long-term engagement. The early retention data shows that when a studio and an operator act as one product organisation, you can achieve loyalty levels that traditional integration models struggle to reach.”
Ebaka Games content was first launched exclusively with Menace alongside a major brand awareness campaign. Following its proven performance, the content is now available to third-party operators.
These metrics place Menace among the sector’s stickiest operators, with players returning at unusually high rates for a newly-launched brand.
The post Menace sets new retention benchmark appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
AI
BetConstruct AI Charts a New Course for Brazil’s iGaming Market at SBC Summit Rio 2026
BetConstruct AI is thrilled to share its involvement in the SBC Summit Rio 2026, taking place from March 4-5 at the Riocentro in Rio de Janeiro. As Brazil enters its second year of complete regulation, BetConstruct AI emerges at this critical market moment to present a vision of technological empowerment and strategic independence.
At Stand A230, attendees will find an extensive range of AI-powered solutions tailored to satisfy the expectations of the Brazilian crowd. The exhibition highlights the top-tier Sportsbook and Casino Platforms, designed to expand quickly while ensuring peak performance levels.
Apart from the main platforms, BetConstruct AI supplies the necessary framework for a leading online brand. This encompasses CMS Pro, a tailored content management system that enables operators to oversee their complete business from one unified platform, and SpringBuilder X, our mobile-centric, SEO-focused drag-and-drop website creator that removes the necessity for technical expertise. Advancing customization, BetChain AI provides an innovative method to design and develop iGaming sites more efficiently and intelligently, granting partners complete creative authority. These essential tools are crafted to operate in complete synergy with our advanced intelligence layer, establishing a smooth connection between an impressive user interface and intricate back-end automation.
At the heart of the exhibition lies the BetConstruct AI Suite, an advanced set of tools designed to streamline and enhance the operator’s experience.
This encompasses:
●CRM AI: Delivering deep behavioral insights to enhance player retention.
●Umbrella AI: Providing real-time risk management and automated player protection.
●AI Game Recommendation System: Ensuring personalized content delivery to maximize engagement.
●Betting Mate: An intuitive AI companion that elevates the player experience with real-time stats and insights.
Demonstrating its dedication to the long-term success of the Brazilian market, BetConstruct AI will emphasize its unique “The Choice to Grow” initiative. This performance-driven program aims to incentivize partners that reach a 16.67% growth in GGR each quarter. Achieving these goals across a wide array of products – such as Sportsbook, Virtual Sports, and partner brands like PopOK Gaming and CreedRoomz – enables operators to receive a 51% invoice discount every third month, plus exclusive service advantages and tournament participation.
BetConstruct AI encourages all industry stakeholders, operators, and media representatives to stop by Stand A230 at Riocentro. The team will be present during the summit to showcase how a connected, AI-driven ecosystem enables partners to select the route of innovation, efficiency, and market leadership in the Brazilian market.
The post BetConstruct AI Charts a New Course for Brazil’s iGaming Market at SBC Summit Rio 2026 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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