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NRM means business with six promotions, a new structure, and a steadfast commitment to the future
NRM Group, the leading independently owned gaming technology and software solutions provider, has confirmed six key promotions and a new structure which Managing Director Andrew Ludlow believes will help its customer base across the gaming and hospitality sectors to meet the unique and unprecedented challenges in a post COVID-19 world.
The sextet of promotions has seen Pete Fagg move into the newly created post of Director of Product, in the process joining the NRM board. Pete joined NRM in 2001 and has more than two decades experience within the bingo and gaming industry. Ian Weatherill moves into the new position of Director of Technology and also joins the NRM board. Since joining NRM in 2000, Ian has been responsible for delivering and establishing a pipeline of innovative products across the Group.
Freddie Shreeve, who joined the company in December 2018 as Key Account Manager with responsibility for the Jigsaw Platform, has been promoted to NRM Group Sales Manager. Steve Cook is promoted to the new position of Product Support Manager, James Stubbs is promoted to the position of Software Manager responsible for all NRM development and QA resources and David Place is promoted to the position of Product Support Coordinator.
Andrew Ludlow said: “I think NRM has always been what I like to describe as a ‘whatever it takes’ style company with a robust and resilient outlook. After the initial shock and trauma of lockdown and the immediate task of helping our customers to navigate it, I was absolutely determined that we were going to come out of this period with our game face on and 100 percent match fit in order to meet the new challenges and the opportunities that lie ahead.
“There’s no denying that the landscape has changed significantly and our new structure, which has included a consolidation of some of our trading activities, reflects what has been a seismic shift in our business and our customers’ businesses. I am delighted to have made these six promotions and subsequent appointments to the NRM Board. All are well-earned, all incredibly well-deserved and all will contribute massively to the future success of the NRM brand. I should add that they also reflect the unstinting support and commitment of the team, several of whom have worked tirelessly during lockdown at furlough rates of pay.”
“Seeing our customers return to trading and working closely with them as they open their doors has been a real tonic. Although we are less than a month in after reopening there are some really encouraging signs, some customers are embracing the new opportunities and we are already seeing some new business activity which represents a great boost to everyone.
“Our message is clear, we are very much open for business, we continue to support our customers as much as possible – as we have done through lockdown- we continue to innovate and are excited at the prospect of delivering new content and products in the coming months courtesy of what I believe to be the very best team in gaming innovation.”
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While the online gambling landscape continues to strive for greater player protection and transparency, one area that deserves more attention is the transparency of return-to-player (RTP) rates. At Slots Temple, we are committed to enhancing player trust and providing a fair gaming environment, and we see RTP transparency as a crucial part of that commitment.
By focusing on treating players fairly and offering them the best possible experience, we can foster lasting loyalty that goes beyond fleeting bonuses. This guides our approach to RTP, and we’re actively working to ensure our actions match this, as we have demonstrated with our commitment to always offering the highest available RTP version of a game.
Slot Players, First and Foremost
For some, the idea of consistently offering the highest RTPs is not a top priority. For us at Slots Temple, it’s a fundamental principle. As a licensed online casino, we understand that providing value and the best experience to our players is the most sustainable path forward. Prior to becoming a licensed online casino, we operated exclusively as an affiliate website, a role that honed our understanding of what players value from their online casino experience.
Our experiences have taught us that you don’t need to overcomplicate anything; all that most players want is clear information about the games they choose, and an honest and transparent casino they can depend on.
Many online casinos choose to offer a low RTP version of their games. This means that the 96.5% RTP version of Gates of Olympus you love at one casino might not be available at another, and you could end up playing the 94.5% version without realising.
A Simple Mission
Our aim is simple: we want players to be fully aware of the odds they are facing and be empowered to choose games that align with their expectations. So, what are we doing about it?
Firstly, we have made a public commitment to always offering our players the highest RTP version of every game available. This isn’t just a promise; it’s a core operational principle. We also benefit from an engaged community of online players who are quick to provide feedback, helping us maintain this commitment. We actively welcome and value this level of player engagement as a crucial part of our process.
On a broader level, we are actively raising awareness about the importance of RTP transparency within the industry. This includes engaging with industry press and educating players on the issue, championing a more transparent future for online slots.
A Promising Future
As operators, we often emphasise the importance of providing players with the best possible experience, but this area is one that many overlook. While offering lower RTP games might increase profits in the short term, it is a sure-fire way not to keep players around when they realise there are better odds elsewhere.
Our not-so-distant relative, the sports betting industry, sees operators proudly advertising that they offer low odds to punters. They understand that customers want value, and by providing it to them, they will return. This goes both ways, too, with sports bettors often quick to criticise bookmakers who offer poor odds.
We hope to see a future in the online casino world where this applies as well. We will continue to promote our high RTP offerings and fulfil our commitment to our players, and we would love to see other operators do the same.
The post Movers and Shakers: Slots Temple – The Company Advocating for RTP Transparency appeared first on European Gaming Industry News.
Latest News
In-demand provider to take the hotly anticipated show by storm with its battle-tested iGaming ecosystem
VeliTech is proud to announce its return to the SBC Summit Lisbon 2025, taking place from 16-18 September at Feira Internacional de Lisboa.
Building on last year’s momentum and following a year of significant growth and product milestones, the company is ready to demonstrate its battle-tested iGaming ecosystem for emerging markets.
Taking centre stage is VeliGames, an aggregation powerhouse by VeliTech, now supported by a newly launched dedicated website. Far more than a content library, VeliGames brings together scale, flexibility and engagement tools in one platform. The team is ready to demonstrate its full potential at stand A550, showing how it drives success for iGaming brands worldwide.
Giorgi Aleksidze, CEO at VeliTech, said: “Returning to SBC Lisbon for the second year running, we’re showcasing the depth of our battle-tested iGaming ecosystem in action. VeliGames is more than a content pipeline — it’s a complete growth engine for operators. And when combined with our other products, operators get everything they need to build, launch and scale a successful iGaming business.”
This year’s comeback to SBC Lisbon is marked by extra recognition, as the company is shortlisted in two SBC Awards 2025 categories: Multi-channel Supplier and Aggregator of the Year.
As part of the official agenda, Irakli Kakhidze, Director of Turnkey at VeliTech, will join the panel discussion “A Continent on the Move: Sportsbook Technology in Africa” on 16 September (13:40–14:20, Stage 2: Emerging Markets, Africa).
The session will explore opportunities, infrastructure challenges and the innovation shaping Africa’s sportsbook sector, drawing on the VeliTech experience supporting operators as they expand into new markets.
“Sports betting in Africa follows its own path, driven by cultural fit and player behaviour. Success here requires agility and deep local understanding, not one-size-fits-all solutions,” added Irakli Kakhidze, Director of Turnkey at VeliTech.
For more information, please visit the SBC Summit Lisbon 2025 Event Page or contact the team at [email protected].
The post In-demand provider to take the hotly anticipated show by storm with its battle-tested iGaming ecosystem appeared first on European Gaming Industry News.
Casino Salem
Churchill Downs Incorporated Completes Acquisition of a Majority of Casino Salem Project in New Hampshire
Churchill Downs Incorporated (Nasdaq: CHDN) (the “Company”) announced today that the Company has completed its previously announced purchase of a majority of the outstanding interests of a Salem, New Hampshire joint venture (“Casino Salem”) with the right to develop a charitable gaming, entertainment and dining venue.
The initial phase of Casino Salem opened on July 9th. CDI will finalize plans and commence construction of the future phases of the project, including a rebranding of the venue, an expansion of the gaming floor, and several food and beverage concepts.
The acquisition was funded with the Company’s existing credit facility. Closing of the transaction was subject to usual and customary closing conditions, including receipt of approval by the New Hampshire Lottery Commission.
The post Churchill Downs Incorporated Completes Acquisition of a Majority of Casino Salem Project in New Hampshire appeared first on Gaming and Gambling Industry in the Americas.
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