Industry News
Tennis Integrity Unit Briefing Note: January – March 2020

Increase in first quarter match alerts linked to suspension of tennis
Between January and 22 March 2020 the TIU received a total of 38 match alerts through its Memorandums of Understanding with the regulated betting industry. This compares to 21 alerts for the same period in 2019, a year in which the fewest alerts were recorded since data was first published in 2015.
The increase of reported matches in the first quarter of 2020 is an indication that the entry levels of professional tennis were deliberately targeted by corruptors, as the sport moved towards suspension due to the Coronavirus pandemic. In anticipation of heightened integrity concerns when tennis resumes, the TIU, in conjunction with the governing bodies of tennis, is developing an education and awareness campaign to inform and support players, officials and tournament staff. Further details will be announced in due course.
TIU match alert policy
- every alert reported to the TIU is recorded, assessed and followed up as an indicator that something inappropriate may have happened. It is important to appreciate that an alert on its own is not evidence of match-fixing;
- there are many reasons other than corrupt activity that can explain unusual betting patterns, such as incorrect odds-setting; well-informed betting; player fitness, fatigue and form; playing conditions and personal circumstances;
- where analysis of a match alert does suggest corrupt activity, the TIU will conduct a full, confidential investigation.
New CEO joins the TIU
Jonny Gray became the first Chief Executive Officer of the TIU when he joined the organisation in mid-February. A former Colonel in the British Army and senior partner with Control Risks, he will be responsible for implementing the integrity recommendations of the Independent Review Panel, which include the establishment of a new, independent integrity organisation with a separate legal personality.
TIU Education update; Australian Open, WTT $15,000 pilot, online education during suspension of tennis
January’s Australian Open saw more than 650 officials, main draw and junior players receive integrity briefings and one-to-one sessions ahead of and during the tournament. Bespoke education sessions were also delivered to ATP coaches and the ATP’s international group tournament directors’ workshop. In February, a pilot Education outreach project took place at the ITF World Tennis Tour combined $15,000 event in Heraklion, Crete. This new initiative included presentations and an integrity pledge campaign for players, coaches, officials and tournament staff. More than 100 players received face-to-face education, alongside all tournament officials.
Colombia became the second nation to complete the TIU’s integrity criteria as part of the ITF Recognition of National Training Centres Programme. Six further nations are being supported as they work towards certification.
During the suspension of tennis the TIU team has continued to deliver its comprehensive education programme, including online 1-2-1 sessions for WTA Rookie players and Grand Slam Development Fund grant recipients.
Disciplinary code rules strengthened for Provisional Suspensions
Amendments have been introduced to the Tennis Anti-Corruption Program (TACP), to strengthen the rules relating to the Provisional Suspension of individuals suspected of serious corruption offences. With effect from 1 April 2020, a Covered Person charged with a criminal offence or the subject of criminal proceedings, can be immediately suspended by an independent Anti-Corruption Hearing Officer (AHO). The individual subject to the provisional suspension retains the right to appeal that decision to the AHO.
A further amendment clarifies that a decision to impose, or not impose, a Provisional Suspension cannot be appealed to the Court of Arbitration for Sport (CAS). The final change allows a Covered Person subject to a Provisional Suspension to appeal for that suspension to be lifted after a period of 90 days, rather than the previous term of 120 days.
Disciplinary decisions – January to March 2020
Between January and March three players – Jonathan Kanar, Joao Olavo Soares de Souza and Patrick Keane – were subject to disciplinary sanctions for breaches of the Tennis Anti-Corruption Program. In addition, an appeal decision was received for Argentinian player Nicolas Kicker:
- https://www.tennisintegrityunit.com/media-releases/jonathan-kanar-suspended-and-fined-after-admitting-corruption-offences
- https://www.tennisintegrityunit.com/media-releases/lifetime-ban-and-200000-fine-joao-olavo-soares-de-souza-after-conviction-match-fixing-charges
- https://www.tennisintegrityunit.com/media-releases/independent-anti-corruption-hearing-officer-reduces-nicolas-kicker-suspension-recognition-player-education-support
- https://www.tennisintegrityunit.com/media-releases/patrick-keane-suspended-and-fined-betting-tennis-offences
These sanctions have previously been announced and are included here as a retrospective record.
Industry News
Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024

The latest AskGamblers Complaint Service report for 2024 has officially been released. The comprehensive report highlights the most important accomplishments and records of the AskGamblers Complaint Service team for the previous year.
In 2024, The AGCS team (formerly known as AGCCS) managed to return $6,890,547.11 to players. Over 7259 players turn to AskGamblers, submitting complaints against 1114 casino brands. Out of all the accepted and processed complaints, the team had a 68% resolution success rate. One of the notable milestones that reached was returning a total of $70 million to the members.
Dijana Radunović, General Manager at AskGamblers, said: “It’s amazing to see the trust players put in us year after year, and we’re able to repay them by helping them recover their funds from operators or solve other related issues. We’ve had another successful year, with a few records broken and amazing milestones achieved and we can’t wait to see what lies in store in the years ahead.”
The post Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024 appeared first on European Gaming Industry News.
Industry News
SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025

SlotsCalendar, a leading name and tastemaker in iGaming, has announced the second edition of the SlotsCalendar Awards. Winners will be announced during the iGC Malaga event in May 2025.
These awards are rapidly gaining significance in the iGaming world as SlotsCalendar’s steady growth, success, and player-centric mentality represent the community’s interest.
Players have approximately a month to vote between the 10th of April and the 12th of May.
For its 2025 edition, the SlotsCalendar Awards Gala returns to the iGaming Club Conference in Malaga, happening on May 28th. The Awards categories for this year are as follows:
• Game Studio of the Year
• The Slot Everyone’s Talking About
• Star Slot in the Making
• Casino of the Year
• Excellence in Bonus Variety
• Industry Standard in Responsible Gambling
• Live Casino of the Year
• Best Sports Betting Platform
• Best New Casino
• Best Crypto Casino
While the idea of iGaming Awards is not new to the industry, the SlotsCalendar Awards are unique for a simple reason: winners are voted by players from the entire iGaming community.
The uniqueness of these awards makes them particularly important in iGaming. Placing the decision-making strictly in the hands of the player is a fundamental shift in the iGaming community.
SlotsCalendar CEO Viorel Stan said: “It’s truly an honor and a privilege to see how our SlotsCalendar Awards have evolved. Last year’s inaugural edition was a crowning achievement for us. It proved how vast and involved our community is, creating a level of engagement that made us incredibly proud. Being able to return to the iGC and reward some of iGaming’s luminaries in the name of the SlotsCalendar Community is beyond gratifying.”
The post SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025 appeared first on European Gaming Industry News.
Asia
DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards

DigiPlus Interactive Corp. (DigiPlus) has won seven honours – including five coveted gold awards – at the 2025 Asia-Pacific Stevie Awards. This milestone places DigiPlus among the most awarded companies in the region this year, spotlighting its strategic growth and transformative impact across digital entertainment, social development and investor relations.
The Asia-Pacific Stevie Awards are the only business awards Programme that recognises innovation across all 29 markets in the region. Widely regarded as the world’s premier business awards, the Stevie Awards represent a prestigious recognition of business excellence.
DigiPlus bagged five Gold Stevies for ‘Innovative Achievement in Growth’, ‘Innovation in Investor Relations’, ‘Excellence in Social Impact Companies’, ‘Innovation in Annual Reports’ and ‘Innovation in Corporate Websites’. The company also clinched Silver and Bronze Stevies for ‘Achievement in Product Innovation’ and ‘Innovation in Brand Renovation’ respectively.
At the core of these wins is DigiPlus’ commitment to innovation and digital transformation. From redefining the player experience through localised and immersive content, to launching a refreshed brand identity that resonates with a more connected and tech-savvy user base, DigiPlus has embraced a future-forward mindset. The company’s calculated investments in big data, cutting-edge technologies and stakeholder engagement have not only fueled business growth, but also opened inclusive pathways to digital participation through its social development arm, BingoPlus Foundation.
“This momentous victory at the Asia-Pacific Stevie Awards affirms DigiPlus’ emergence as a true powerhouse of innovation and progress, reshaping industry boundaries and redefining digital consumer engagement on a global scale. Through consistent growth and business performance, DigiPlus reaffirms its unwavering commitment to creating long-term value,” said DigiPlus Chairman Eusebio Tanco.
Winning entries in the Asia-Pacific Stevie Awards undergo a rigorous, multi-layered evaluation by an esteemed panel of judges composed of business and industry leaders across the region.
“The 12th Asia-Pacific Stevie Awards received an impressive array of outstanding entries. This year’s winners have clearly shown their dedication to innovation, and we commend their resilience and imaginative efforts,” said Maggie Miller, President of the Stevie Awards.
The post DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards appeared first on European Gaming Industry News.
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