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UK Gambling Commission guidance in light of COVID-19 outbreak

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As the situation with COVID-19 continues to impact daily life in Great Britain, like many of you, the Commission is following Public Health England guidance and we have told all staff to work from home until further notice.

We recognise these unprecedented circumstances will be having a significant impact on businesses and many will be facing uncertain and unsettling times. The Commission has a well-practised and comprehensive Business Continuity Plan, which we have invoked with the intention of minimising the impact on our regulatory work and the advice and services we provide.

A number of operators have already contacted us to alert us to the challenges they face and seek our advice about how to respond.  We realise that the unprecedented changes to daily life, and in some cases, financial uncertainty, will create challenges for your business.  The changes will also increase the risks to some individuals, which means that despite the fact that these are challenging times we must all continue to protect consumers.

Here you can find information about how the Commission will be operating during this time, along with important reminders about how you should continue to protect consumers.

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COVID -19 – A reminder to operators

First and foremost, we expect all our licensees to follow the applicable Public Health guidance. Where facilities for gambling are being offered we expect all our licensees to ensure that they have sufficient management, staffing and oversight in place to maintain compliance with the LCCP that apply to their licences.

Fees and applications 

Our expectation remains that licensees ensure the maintenance of sufficient management, staffing and oversight in order to uphold the licensing objectives. Licensees should assess their ability to maintain compliance with the LCCP and consider voluntary partial or full suspension of their offerings should compliance not be achievable and until such time that a fully compliant service can be offered.

Unfortunately, due to the way that our fee system is structured we don’t have the ability to reduce fees.

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We are also unable to fast track applications. We will continue to monitor the situation and will communicate any changes to our expectations accordingly.

A reminder specifically for online operators

The social distancing measures that are being put in place will mean that more people will be at home and we would like to remind online operators that they must continue to act responsibly, especially in regards to individual customer affordability and increased social responsibility interactions.

As a reminder, we expect licensees to:

  • Assess individual affordability on an ongoing basis – customers may be experiencing disrupted income. (Social Responsibility code 3.4 refers to our guidance –  ‘Customer interaction- formal guidance for remote gambling operators’ )
  • Increase social responsibility interactions and intervene where customers are showing signs of gambling related harm
  • Onboard new customers in a socially responsible way and not exploit the current situation for marketing purposes
  • Refresh the information they have on customers regularly
  • Review the levels which trigger interaction for AML and SR
  • Ensure that your gambling products have been tested by a test house before they are released to the market.

 

Source: UKGC

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Africa

Female Protea Team for the Counter Strike 2 esports title to do battle against Namibia – AEC25

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Mind Sports South Africa’s Protea Female CS2 team, led by captain Jess Greeff and featuring Avonique van Rooyen,  dominated IESF’s AEC24, and emerged undefeated, and punched their ticket to the world stage. The female Protea Team for the Counter Strike 2 Esports Title are trailblazers in female esports and are already making their mark internationally.

To qualify for IESF’s World Esports Championships 2025 (WEC25), South Africa’s Female Protea Team for the Counter Strike 2 Esports Title will be taking on Namibia at15H00 on 21 June 2025.

South Africa’s Female Protea Team for the Counter Strike 2 Esports Title has never lost to Namibia, and both MSSA and the team are confident that the result will be the same as all previous encounters.

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The team has shown a few changes from 2024. Jessica Greeff remains the captain, and Avonique van Rooyen and Megan van der Westhuizen too stay on the team with their vast international experience. The two new additions are Kiera McCullum and Kalee Ludick who further add to the team.

MSSA is of the belief that the 2025 Female Protea Team for the Counter Strike 2 Esports Title is the strongest female Counter Strike 2 team to ever represent South Africa.

The full team to represent South Africa at15H00 on 21 June 2025 is:

Name Club Nick Province
Jessica Eleez Greeff (Capt.) ZAG Academy heartjess KwaZulu Natal
Avonique van Rooyen ZAG Academy avo Gauteng
Kiera McCallum ZAG Academy queen KwaZulu Natal
Megan van der Westhuizen ZAG Academy m3gz Gauteng
Kalee Ludick ZAG Academy creative Gauteng

The post Female Protea Team for the Counter Strike 2 esports title to do battle against Namibia – AEC25 appeared first on European Gaming Industry News.

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Northern Lights Gaming launches Unusual Suspects: Legends of Olympus

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The latest title in the studio’s popular slot series takes players to the realm of the gods, where the big win potential is mighty

Prepare to embark on an epic adventure where the power of the gods awaits in Unusual Suspects: Legends of Olympus from Northern Lights Gaming. This is the latest instalment in the studio’s hugely popular Unusual Suspects series and promises plenty of divine action.

Players will marvel as Wilds unleash their celestial power, flying over the gods for a chance to trigger the Judgement Day Jackpot. For those who ascend through the pearly gates, Free Spins await, where players ascend the trail to reach the Supreme Legend.

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Let’s get into the bonus features in more detail.

Divine Wilds land in the base game and Free Spins and are triggered by the Legend symbols, of which there are five. The Legend determines how the Wilds behave, including turning reels one to four Wild and turning the top and bottom of any reels Wild.

If a Legend symbol lands on top of another Legend symbol or a Wild, a Multiplier gets added up to a maximum of 4x. Boom.

Judgment Day Jackpot is a three-of-a-kind pot bonus triggered by collecting Wild symbols in the base game and Free Spins. Players then get to choose a land to smite, which in turn reveals a Jackpot – reveal three matching Jackpots to win the prize.

The gods are on the side of the player, and that’s why they offer a Bonus Boost. This happens when two Scatters land on reels one and three, adding two tokens into the Bonus Boost Bar. Collect 100 tokens to fill the bar and unlock the bonus, which is the second Landmark on the Free Spins Trail.

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Then there’s the Nudging Scatter Respins, which are also triggered when two Scatters drop on reels one and three. When this happens, reels two and four are held, with reels one and two nudging down one row. Reel five then Respins for the chance to hit a Legend symbol.

After each Respin, two tokens are added to the Bonus Boost Bar.

The real action takes place in the Free Spins bonus, which is triggered when two Scatters and a Legend symbol start the Bonus Respin. The Scatters and the Legend expand to cover the reel, and up to two Respins occur on reels two and four for a chance to award two more Scatters.

Two Scatters get the player 10 Free Spins, three Scatters get them 15 Free Spins, and four Scatters get them 20 Free Spins.

While the Free Spins play out, players work their way along a Trail with five Landmarks to uncover. As they hit each Landmark, they get five additional Free Spins plus an increasing Multiplier, up to a max of 10x.

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Better still, active Legends can land on the reels for subsequent spins, and each Legend that lands triggers Divine Wilds.

Chris Loftus, Commercial Director, at Northern Lights Gaming, said: “We’ve taken the Unusual Suspects series into the realm of the gods, a hugely popular theme among players in markets around the world.

“Players once again join our hero character, Max Spinwell, but this time on a quest to harness the power of the gods to potentially win big.

“Matching this epic theme is edge-of-the-seat gameplay, provided through a powerful line-up of bonus features including Wild, Multipliers, Jackpots, Free Spins and more. This is a great instalment in the Unusual Suspects franchise, and we can’t wait to see players fire up the reels”

The post Northern Lights Gaming launches Unusual Suspects: Legends of Olympus appeared first on European Gaming Industry News.

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Africa

EGT Digital has expanded its partnership with Bangbet in Nigeria

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EGT Digital has strengthened its collaboration with Bangbet. Following the great success of the Bulgarian provider’s games on the operator’s Kenyan platform, they are now also available in Nigeria. Local visitors can dive into the world of over 140 in-house developed slot titles of the Bulgarian company, the crash game xRide, as well as the top-performing jackpot solutions Bell Link, High Cash, Clover Chance, and Single Progressive Jackpot.

David Kabue Gichuhi, Director of Bangbet, commented: “EGT Digital’s gaming content offers everything our customers are looking for – a wide diversity of themes, high winning chances, and numerous captivating bonuses. Bell Link and Clover Chance immediately stood out as our clients’ favorites, with the provider’s other products also being among the most sought-after offerings on the website. We are impressed with their remarkable performance in Kenya and Nigeria, and within a few months, we plan to launch them in the other markets where we operate: Tanzania, Ghana, and Uganda.“

Zsuzsanna Zeibig, Sales manager for Africa at EGT Digital, also highlighted the crucial significance of the partnership: “I am very glad that thanks to Bangbet, more and more African players have access to our top products. This collaboration is an important step forward in fulfilling our mission to provide the local gaming audience with the high-quality gaming experience they deserve.”

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