Industry News
QTech Games confirms Epic merger
Asia’s top distributor merges with leading games reseller Epic Media to secure a trailblazing leadership team for growth markets
QTech Games, Asia’s number-one games distributor, has announced a major merger with leading games reseller, Epic Media, in order to bolster its platform’s position at the forefront of the industry for taking the best online games to market across emerging territories.
Under the terms of the reseller agreement, every component of QTech’s digital one-stop shop will be made available, from slots and table games to instant win, virtual sports and live casino games.
Epic Media is headed by industry trailblazers Staffan Lindgren and Ulf Norder, both of whom have a proven record for business development and scale-up success. Norder is a former Director of Development at Yggdrasil and Evolution Gaming, while Lindgren was a co-founder of NYX, which now forms a key part of Scientific Games.
Thanks to a recent partnership with Ezugi’s live-dealer portfolio, QTech Games now has an all-inclusive service for global operators, particularly across developing gaming spaces where demand for a comprehensive-yet-localised product set is paramount against a diverse backdrop of cultural trends and player preferences.
Markus Nasholm, Chairman of the Board at QTech Games, said: “We’re thrilled to have finalised this milestone merger with Epic Media, and delighted to have the combined experience and expertise of Staffan and Ulf on board. To have two of the most successful people in the gambling join QTech Games is a ringing endorsement of all our team’s hard work in recent years.
“It’s been another year of sustained growth at QTech, and their partnership will prove invaluable as we grow further and faster in more international markets. It’s also a real validation that QTech adopted the correct strategy from the outset with our ‘two cornerstones’ model. Firstly, beyond the fantastic games, fully owning the technology sets QTech apart, which enables us to offer a number of flexible features which no competitor can rival. And secondly, outside of Asia, we’ve secured strongholds in virtually all the margin markets, demonstrating organic growth across channel and border.”
Staffan Lindgren, Strategic Adviser to the Board, said: “I’ve been active in Asia for a long time but this is the ideal time to consolidate my hard-won experience in a more structured way with QTech Games. QTech is clearly the leader in Asia, and other key growth territories are quickly falling in line. Their propriety technology means they’re the only aggregator that is not just delivering fantastic games but also adding engaging features (such as QT Play’s AI-powered recommendation engine, alongside their Tournament and Jackpot elements) which make QTech’s position in the market unique. The rapid growth since the start has also been extremely impressive with yearly double-digit gains immediately taking the eye.”
Ulf Norder, VP / Director of sales, added: “For me, having previously been more active in Europe’s ‘margin markets’, this role is a perfect opportunity. QTech Games is the only company that has been active in all such markets. Indeed, they’re not just an Asian aggregator but are also attracting clients from all over the world. Latin America, Eastern Europe and they’re already in position to stake a firm claim in the Indian market, stealing a match on the competition. Together, I’m confident we can be even more successful.”
As the fastest-growing distributor in Asia over the past few years, QTech’s platform boasts the the most comprehensive gaming portfolio around, tailored for each region, with native mobile apps, powerful reporting and marketing tools, and 24/7 local-language support.
Golf
Soft2Bet Gathering: An Elite Golf & Padel Experience
Soft2Bet, a leading iGaming turnkey solutions provider, recently brought together industry connections for an exclusive two-day golf and padel experience at the Gleneagles Hotel in Scotland. The event brought Soft2Bet’s friends and connections together to enjoy a relaxed day of golf and padel, meaningful conversations, and shared moments in an inspiring setting, celebrating the spirit of connection and community that defines the company’s approach.
Set against the backdrop of one of Scotland’s best-known sporting estates, the day paired competitive play with the camaraderie and shared spirit that are such a valued part of the game. Attendees enjoyed access to Gleneagles’ most exclusive Ryder Cup & Solheim courses, where the relaxed setting encouraged genuine connection and reflected the supportive atmosphere that made the gathering especially memorable.
Gleneagles was a fitting venue for the occasion. With more than a century of golfing history, three championship courses and a reputation built on world-class hospitality, it remains one of Scotland’s standout golf destinations. Its PGA Centenary Course hosted the 2014 Ryder Cup and the 2019 Solheim Cup, making Gleneagles the only golfing destination in Europe to have staged both events.
The event reflects Soft2Bet’s belief that strong connections are built through shared goals, trust and collaboration. Creating space for in-person connection allows the company to deepen those relationships and support long-term success.
Harrison Barrett, VP of Business Development at Soft2Bet, commented: “Bringing the industry together in a setting like Gleneagles allows us to go beyond day-to-day operations and focus on what truly drives success, while playing golf and padel. Events like this are an opportunity to align on vision, exchange ideas and celebrate the momentum.”
Stuart Trigwell, Director of Business Development at Play’n GO said: “The time spent at Gleneagles, enjoying the incredible courses and engaging in genuine, strategic conversations, was an absolute highlight. It is events like these that reinforce the trust and collaborative spirit at the core of our relations.”
The gathering reflects Soft2Bet’s wider approach to the iGaming community engagement, creating opportunities for stronger collaboration and supporting growth across key markets.
The post Soft2Bet Gathering: An Elite Golf & Padel Experience appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
AI chat technology
Casinofy Unveils Next-Generation Platform Redesign with AI-Powered Chat, Setting a New Standard for the Online Casino Industry
Casinofy, a forward-thinking leader in the online casino space, announced the launch of its completely redesigned platform featuring cutting-edge AI chat technology, a modernised user interface and a suite of innovative features that position the company at the forefront of the iGaming industry.
A Bold Leap Forward in Online Casino Innovation
The newly redesigned Casinofy platform represents one of the most ambitious overhauls in the online casino sector. With a focus on user experience, intelligent personalisation and next-generation technology, Casinofy is redefining what players expect from an online gaming destination.
Key highlights of the new platform include:
• AI-Powered Chat Assistant — An intelligent, real-time chat system that provides instant player support, personalised game recommendations, responsible gaming guidance and seamless interaction — available 24/7 with human-like conversational ability.
• Complete UI/UX Redesign — A sleek, modern interface built for speed, accessibility and engagement across all devices, delivering an immersive experience from the first visit.
• Smart Personalization Engine — Leveraging AI to tailor game suggestions, promotions and content to each player’s unique preferences and play style.
• Enhanced Navigation and Game Discovery — Intuitive categorisation, advanced search and AI-driven recommendations that help players discover new favorites effortlessly.
AI Chat: A Game-Changer for Player Experience
At the heart of the new Casinofy experience is its proprietary AI chat system — a feature that goes far beyond traditional customer support. The AI assistant understands context, remembers player preferences and delivers instant, accurate responses on everything from game rules and bonus terms to account inquiries.
Unlike conventional chatbots, Casinofy’s AI chat is designed to enhance every touchpoint of the player journey, making it one of the most sophisticated implementations of artificial intelligence in the online casino industry to date.
Leading the Industry Through Innovation
While the online casino market continues to grow, few operators have invested as heavily in technology-driven differentiation as Casinofy. The new platform positions Casinofy among the most innovative operators globally, bridging the gap between traditional online gaming and the AI-first future of digital entertainment.
The Casinofy team said that they are not just keeping up with the industry, but setting the pace. The new platform is built on the belief that players deserve smarter, faster and more personalised experiences. They added that the integration of AI chat is just the beginning of what they have planned.
The post Casinofy Unveils Next-Generation Platform Redesign with AI-Powered Chat, Setting a New Standard for the Online Casino Industry appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
DigerPAM
Digicode Launches DigerPAM: A Next-Generation Player Account Management System for iGaming Operators
International software provider Digicode has unveiled DigerPAM, an enterprise-grade Player Account Management (PAM) system designed to serve as the operational backbone for modern iGaming operators. DigerPAM integrates core account management, CRM, compliance, promotions, analytics, and growth workflows into a single, scalable platform, giving operators full visibility, control, and performance across their brands and player base.
Built for operational excellence and regulatory compliance
Engineered for operators navigating complex regulations and multi-brand strategies, DigerPAM centralises every player interaction—from acquisition and registration to lifecycle engagement and retention—within one intelligent framework.
Key capabilities include:
- Unified operational core: Manage player profiles, wallets, CRM, bonus engines, content, compliance workflows, and reporting seamlessly from a single system.
- Full lifecycle oversight: Track and engage players from first interaction to lifetime value with real-time behavioural insights and segmentation.
- Built-in compliance and reporting: Optional KYC/identity verification, responsible gaming tools, immutable tax logs, and regulatory reporting across jurisdictions.
- Modular, scalable architecture: Cloud-agnostic microservices built for high-traffic, multi-currency operations and rapid provider integration.
- Optional suite integrations: Full compatibility with Digicode’s ecosystem, including DigerRGS, DigerPay, DigerClick, and DigerCompanion, to expand platform functionality.
A solution for modern iGaming realities
DigerPAM supports both standalone operations and complex multi-brand ecosystems, giving operators actionable insights into player behaviour, campaign performance, compliance readiness, and key business KPIs—all without relying on fragmented legacy systems.
“Operators today need a unified engine that not only manages accounts but drives growth with intelligence and compliance at its core,” said Max Maslii, Global CEO at Digicode. “DigerPAM delivers a single, cohesive view across the player lifecycle, eliminates operational fragmentation, and empowers brands to scale confidently.”
The post Digicode Launches DigerPAM: A Next-Generation Player Account Management System for iGaming Operators appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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