Allan Stone CEO at Intelitics
Movers and Shakers: Why flexibility and accountability are key to customer acquisition
“Movers and Shakers” is a dynamic monthly column dedicated to exploring the latest trends, developments, and influential voices in the iGaming industry. Powered by GameOn and supported by HIPTHER, this op-ed series delves into the key players, emerging technologies, and regulatory changes shaping the future of online gaming. Each month, industry experts offer their insights and perspectives, providing readers with in-depth analysis and thought-provoking commentary on what’s driving the iGaming world forward. Whether you’re a seasoned professional or new to the scene, “Movers and Shakers” is your go-to source for staying ahead in the rapidly evolving iGaming landscape.
Allan Stone, CEO at Intelitics, looks at recent changes to paid search ads and how a bigger budget is not the magic bullet for successful affiliate programs
Just as online sportsbook and casino operators embraced paid media and paid search as powerful and effective customer acquisition channels, the game has changed again, with new challenges to overcome.
What’s happened? At Google Marketing Live 2025, the search giant announced it will be rolling out ads inside AI-generated answers. This is going to have a seismic impact on paid search, but get it right and marketers can gain a significant advantage over their rivals.
Here’s what the change means for real money gambling brands.
1 – Placement isn’t placement anymore
Your ads won’t show up in traditional search blocks and instead will be embedded inside the AI answer itself. This changes how you write copy for sports-betting-related queries. For example, “Best odds” messaging hits differently when it’s inside an AI response.
2 – Fewer clicks but better players
AI answers will reduce total clicks, but the users who click through will be high-intent bettors. Expect click-through rates to drop, but player conversion rates to rise. In short, it will be a shift from quantity to quality.
3 – Context beats keywords
Forget exact-match keyword strategies, as now, you need to match the intent behind what the user is asking AI across a wide range of sport betting-related queries, from betting lines to game props and even deposit methods.
4 – SEO traffic is about to crater
The AI block dominates the entire screen, especially on mobile, and is likely to be the player’s first port of call. If you’ve been relying on organic search alone for player acquisition, expect fast traffic drops.
5 – Optimise for AI, not just search behaviour
Operators and their marketers will need to rethink how their sportsbook features, player reviews and betting content show up when AI crawls and indexes it. Getting into the AI result is now just as important as ranking in the top positions for competitive keywords.
For me, this is the biggest shift in paid acquisition since the iOS privacy changes hit Meta, and operators and their marketers need to respond immediately.
Those using Performance Max and Google’s AI Max program can get ads in AI Mode, and so long as they adapt their messaging and targeting to this new reality, they will capture higher intent players while their competitors scramble.
Another area where some sportsbooks continue to scramble is performance marketing, where underperforming partner programs are costing operators millions. But not for the reason they think…
It’s not about having partners; it’s about how you manage them. In our experience, the gap between top-performing programs and the rest isn’t budget, it’s the freedom given to affiliate partners.
We’ve evolved from the days when operators controlled every pixel of partner content, and this is welcome progress. But there’s still a disconnect between what we say and what we do – allow me to elaborate.
Operators talk about empowering partners but then micromanage their messaging. They say they want authentic voices but reject content that doesn’t match their corporate tone. They seek performance but restrict the very tactics that drive it.
The reality is that the best partners already understand their audience much better than the operator ever will. They’ve built trust and they know what resonates, but they need to be able to speak authentically.
This is why smart operators focus on frameworks rather than restrictions. And this should include clear brand guidelines that protect compliance, as well as consistent values that maintain brand integrity. It’s also important to provide flexible creative assets that partners can adapt.
But creative freedom is only half the equation.
Without proper measurement, the partnership program is flying blind, and, in most cases, operators can’t answer even the most basic questions like “Which partners drive actual player value beyond initial sign up?” and “What’s the true LTV of players from different channels?”.
When budgets get tight, the first things to be cut are partnerships that the operator can’t prove are working. The market leaders have figured this out and have built both flexibility and accountability into their programs.
And at Intelitics, we are proud to be working with a growing number of operators who are using our marketing-tech suite and services to streamline tracking, automate reporting and push into new customer acquisition channels, including paid media and paid search.
In short, we help them bring flexibility and accountability to their acquisition efforts.
The post Movers and Shakers: Why flexibility and accountability are key to customer acquisition appeared first on Gaming and Gambling Industry in the Americas.
Allan Stone CEO at Intelitics
Volume-based bidding: why it fails and what smart marketers do instead
Allan Stone, CEO at Intelitics, says that volume bidding is showing its cracks amid rising acquisition costs and the need for increased accountability, with a value mindset now required for the best results
Volume-based bidding has long been the default approach in performance marketing with marketers focusing on more clicks, more installs and more traffic.
The idea behind this being that the more scale you can generate at the top of the funnel, the more conversions you will achieve downstream.
In the past, this approach did make some sense. Platforms were less mature, attribution was simpler and growth often came from sheer expansion.
But the market has changed – user acquisition costs are sky high, consumer behavior is fragmented and finance teams now demand accountability beyond surface-level metrics.
In short, the approach of pushing more traffic into the funnel and letting scale do the rest no longer works.
Today, volume-based bidding doesn’t just under-perform, it actively hides inefficiencies that prevent sustainable growth.
The illusion of scale:
This is because volume-based activities are optimized for activity, not outcomes. If you measure success by clicks, impressions or installs, campaigns can look healthy on the dashboard but with incredibly poor real-world performance.
Clicks, impressions and installs mean nothing if they don’t ultimately lead to conversions. And this means they are quietly failing the business.
These are just some of the deeper structural issues that volume-based bidding can hide:
- Low-intent users that never convert
- Inflated acquisition costs downstream
- Poor retention and lifetime value
- Volatile and unpredictable revenue performance.
Essentially, volume creates motion but not momentum.
But it’s momentum that needs to be used as the true indicator of success as it provides the ability to translate acquisition spend into measurable and repeatable business outcomes.
However, this requires actionable intelligence and not vanity metrics – this is the only way operators can make smarter decisions and ultimately acquire high-quality players.
Why cheap traffic is often the most expensive:
This also means moving away from “cheap” traffic – one of the most common traps in volume-based bidding is the pursuit of lower-cost acquisition metrics.
Reduced CPCs or CPAs can feel like progress, but they frequently correlate with lower-quality users who churn quickly or, worse, never generate meaningful value.
Platforms will do what they are incentivized to do, so if your bidding strategy rewards quantity over quality, you’ll get more of the cheap traffic, regardless of its intent, engagement or long-term contribution.
The result is an all-too-familiar paradox where marketing teams pay less per click but far more per meaningful outcome, regardless of whether that’s a first-time depositor, repeat customer or sustained revenue.
Volume breaks when budgets tighten:
And this invariably happens when volume-driven campaigns fail to deliver – when budgets are scrutinized and economic pressure increases, marketing leaders are forced to ask harder questions like:
- Which channels actually drive FTDs?
- Which partners generate long-term value and not just short-term activity?
- Where is spend being wasted and why?
Volume-based models usually struggle to answer these questions because they lack the clear line of sight into downstream performance.
Without such clarity, optimization becomes reactive rather than strategic, and scaling feels risky instead of repeatable.
The attribution gap: why most bidding strategies are blind:
One of the main reasons why volume-bidding fails is not intent – it’s visibility, or, rather, the lack of it.
Most acquisition strategies are built on incomplete or delayed data. Platforms optimize to the signals they can see fastest – clicks, installs first events.
But the metrics that actually matter – FTD, repeat behavior, lifetime value – come days, weeks or even months downstream and are disconnected from the bidding logic that drives the traffic in the first instance.
This creates a deep and fundamental attribution gap.
When bidding decisions are made without reliable downstream feedback, marketers are effectively optimizing in the dark.
Channels that look efficient at the top of the funnel are scaled, while those that drive real value but convert later are deprioritized or cut.
Over time, this leads to three compounding issues:
- High-performing sources are misclassified as under-performers
- Low-quality traffic is repeatedly rewarded
- Budget allocation becomes more disconnected from real revenue impact
Without closing the loop between acquisition activity and downstream outcomes, even well-intentioned optimization effects reinforce the wrong behaviors.
Issues with volume-bidding identified, but what should marketers do instead?
What smart marketers are doing instead:
Leading performance marketing teams are moving away from volume-based bidding and towards value-driven decision making instead.
But that means reorienting acquisition strategies around signals that reflect real business impact.
What does that look like? Instead of asking “What traffic did we buy?”, ask the following:
- Which users convert downstream?
- Which campaigns drive repeat behavior?
- Which sources contribute to long-term value?
The shift doesn’t mean buying less traffic, it means buying better traffic. Traffic that aligns with business outcomes and not just platform and vanity KPIs.
From volume to value:
Today, the most successful acquisition strategies aren’t built on bigger funnels, they’re built on clearer ones. When teams understand user value beyond the first click, bidding becomes more precise, spend more predictable and growth more sustainable.
Volume-based bidding fails because it optimizes the wrong goal while value-based thinking succeeds because it aligns acquisition with actual outcomes.
As performance marketing continues to evolve, the real question isn’t how much traffic you can buy, it’s how much of that traffic actually delivers.
At Intelitics, we are building value-based technology that connects acquisition activity to downstream performance, helping operators move from noise to insight and from scale to sustainability.
For teams looking to evolve beyond volume and unlock smarter growth, this shift has already begun and we are here to support them in making that transition.
The post Volume-based bidding: why it fails and what smart marketers do instead appeared first on Americas iGaming & Sports Betting News.
Allan Stone CEO at Intelitics
Intelitics partners with Flows for US push
Innovative businesses form strategic alliance to help customers make impactful decisions quickly and informed by real-time data
Intelitics, the leading performance marketing and analytics provider, has partnered with Flows, the innovation platform that allows companies and individuals to build without code, to provide added value to customers in the North American market and beyond.
The strategic partnership allows Flows’ customers to have seamless, real-time access to Intelitics, without the need to go through an additional integration. It strengthens the company’s drive to offer choice to its customers through a single integration with Flows and ensure they are not limited with who they can partner with.
For Intelitics, the partnership means it can layer on data to help inform its Business Intelligence tools. It will allow customers to customise what they can do with the data as well as using Flows to create additional features and applications.
Flows is an innovation platform that securely ingests data from any feed, learns it and then translates the payload into the no code Flows builder. From there you innovate and empower your organisation to connect systems, build features and drive digital automation and workflows. Flows is built to be one of the most agnostic pieces of software on the market, that is able to sit alongside any other piece of technology that you have or use. Flows plugs in to super charge what you already have in place and what you don’t have, Flows allows you to build, all without code.
Intelitics provides online sportsbook and casino operators with a single platform that allows them to track, analyze and grow all acquisition partnerships and campaigns across web and mobile through access to real-time data which in turn allows them to unlock hidden revenue and boost ROI.
James King, CEO at Flows, said: “Flows and Intelitics are two companies that are dedicated to pushing the boundaries in order to allow our customers to innovate and grow at scale.
“By joining forces, we can take this to the next level by providing partners with the ability to customise real-time data and by giving them the ability to build features and tools without code. This is a powerful combination and one that we believe will deliver tremendous added value to the North American market.”
Allan Stone, CEO at Intelitics, said: “This strategic partnership between Flows and Intelitics will provide marketers in the US and beyond with the data and ability to develop and build the tools they need to extract the greatest value from it.
“The marketing war is already underway in North America but with the focus shifting from growth at any cost to growth at sustainable cost, marketers are going to have to use data to inform decisions and refine campaigns based on what it is telling them.
“The combination of Intelitics and Flows enables them to do just that. This really is a great partnership and one that benefits the customers of both businesses.”
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Allan Stone CEO at Intelitics
Intelitics adds Colorado licence
Performance marketing and analytics platform provider gets the green light to work with online sportsbook operators in the state as well as those in NJ and PA
Intelitics, the leading performance marketing and analytics platform provider, has been granted a licence by the Colorado Division of Gaming allowing it to work with licensed sportsbook operators in the state for the first time.
Intelitics already holds licences in New Jersey and Pennsylvania, with Colorado the third with more to follow in the coming months.
Intelitics provides online sportsbook and casino operators with a single platform that allows them to track, analyze and grow all acquisition partnerships and campaigns across web and mobile through access to real-time data which in turn allows them to unlock hidden revenue and boost ROI.
Intelitics’ real-time data hub keeps media buyers, analysts and executives on the same page about spend and results. Operators can use one set of metrics to “slice and dice” media performance to discover what activity is delivering the best results.
Powerful, streamlined reports provide full visibility into cross-channel interaction and the customer journey. A holistic view of costs v player value means operators can easily determine the most valuable media sources which improves revenue allocation modelling and inform media investment.
CasinoAffiliatePrograms, the premier standalone iGaming specific Ad Network, which is powered and run by the Intelitics team, has delivered more than $70m in net game revenue through 150,000+ new depositing customers.
Armed with its Colorado licence, Intelitics is now looking to work with licensed online sportsbook operators in the state in order to help them unlock the greatest value from their marketing activity.
Allan Stone, CEO at Intelitics, said: “We are delighted to have secured a licence from the Colorado Division of Gaming allowing us to work with licensed sportsbook operators in the state for the very first time.
“As legal online sports betting continues to roll out across the US, there is a tremendous first mover advantage to be had but operators must ensure they are acquiring players at the right cost and through channels that deliver true value.
“Our cutting-edge platform provides the real-time data, insight and reporting that operators need to do just that across all of the channels they use to market to players. We look forward to working with sportsbooks licensed in the state of Colorado.”
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