Latest News
Playing Across the Divide: Lessons that iGaming Can Learn from the Video Game Industry
In the rapidly evolving world of iGaming, the industry finds itself at a fascinating crossroads. Gameplay mechanics, social gaming options, player-to-player competitions, and bonus features have become increasingly complex, and player demand continues to grow.
The days of creating slot games with the same old themes and gameplay features are long gone. Players want a more engaging experience, and one place the industry can find this is by looking across the virtual divide into the world of video games.
A Source of Inspiration
Video games are, in many ways, the defining entertainment medium of this generation, and there are a lot of lessons that iGaming can learn from them.
One thing that has become clear in recent years is that players want a more enriching and engaging iGaming experience. There are several ways to do this; one is through incorporating engaging characters, themes, and narratives into gameplay, and the other is through social features, rewards and interactions.
Video games have succeeded in both areas, with the online gaming boom of the last decade or so highlighting how effective community building and player competition can be. Leaderboards, multiplayer options, tournaments, and social interactions drive player engagement and have been effectively utilised.
A More Personalised and Social Experience
iGaming has, for years, been a solitary experience. Players log in to their online casino accounts, hit spin and play alone. The invention of crash games and more enhanced live-casino games has begun to change this, but there is still much room for growth. Developers can take their game offerings to the next level by incorporating these social, interactive elements.
To make these social experiences feel all the more personal, games and casinos can offer players the chance to customise avatars, profiles, and themes. We have seen this be a massive success in many free-to-play battle royale-style games that have dominated the online gaming world for the last decade.
Adding a personalised touch or striving towards more unlockable content keeps players engaged and returning for more. The latter point is something that is easy to imagine entering the world of iGaming, with players tracking progress and unlocking bonuses/features as games progress.
Developers do not need to wait to make these changes regarding compelling themes and narratives. More intriguing characters or stories in gaming can be an incredibly effective way of gaining traction. Story-based game progression, such as what we offer in our Gates of Hellfire slot, can significantly impact the gaming experience.
A Shift in Mindset
These changes must be implemented from the beginning of the creative process. Slot developers, to truly get the most out of their games, must be looking at their games as a form of entertainment right from the very beginning.
If you look at your slot game as a standard slot, that is all it will be. By approaching the creative process differently, developers can find new ways to entertain their audiences and stand out in an incredibly crowded marketplace.
Of course, pretending there are no obstacles to overcome would be foolish. The gaming industry has vast budgets and many more resources than your standard iGaming company. There is also a much stronger demand for regular content in the iGaming space, with many studios streamlining their creative processes and being able to churn out games regularly. These are all obstacles that developers will need to work around, with advancements in technology no doubt playing their part.
Players’ expectations will continue to rise in the coming years, and iGaming companies must be prepared to adapt. The video game industry is an obvious source of inspiration, not just in terms of gameplay and narrative but also for player retention and marketing. Online slots and games must now be able to offer a more complete experience than ever before, and at Gaming Corps, we aim to be a part of that movement.
Author: Connor Blinman, Head of Games at Gaming Corps
The post Playing Across the Divide: Lessons that iGaming Can Learn from the Video Game Industry appeared first on European Gaming Industry News.
External Lottery Manager
Sterling Lotteries selects Yaspa as its primary open banking payments partner
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Yaspa, the award-winning Pay by Bank fintech, today announced a new partnership with Sterling Lotteries, the UK’s market-leading External Lottery Manager (ELM). Sterling has selected Yaspa as its primary open banking payments provider for prize-led fundraising, enabling faster, safer, and more efficient supporter payments across its charity lottery programmes.
Sterling powers weekly lotteries and raffles for 800+ UK charities, from local organisations to national causes. By integrating Yaspa, Sterling can offer a streamlined Pay by Bank experience that confirms entries in real-time, reduces processing costs, and strengthens fraud protection, thereby freeing up more funds for impact.
Yaspa’s Head of Commercial, Amie Kadhim, said: “Sterling sets a high bar for reliability, security, and supporter experience. We’re proud to power their next chapter with instant bank payments that help charities move faster, enhance engagement, and achieve more with every donation.”
The partnership aligns with Sterling’s ongoing modernisation of the charity lottery model, bringing the convenience supporters expect, while improving cashflow and operational efficiency for fundraising teams. Entry confirmation is immediate and funds settle instantly, helping charities plan with confidence and reduce admin overheads.
Richard Dixon, Managing Director at Sterling, said: “We’re thrilled to be partnering with Yaspa to deliver an open banking solution that represents a true sector-first innovation. From the outset, it was clear that Yaspa shares Sterling’s vision for using technology to drive meaningful change in the charity lottery space. Open banking has transformed retail and financial services and now we’re bringing that same innovation to fundraising. It’s faster, more secure, and significantly more cost-effective for charities. By harnessing open banking, we offer charities a bold, efficient, and future-proof way to engage supporters, especially digital-first donors who expect a seamless experience.”
Key benefits for Sterling and its charity partners include:
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Instant payment settlement and immediate entry confirmation
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Lower processing costs compared with traditional methods i.e. debit and credit cards
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Reduced fraud and chargeback risk, utilising bank-grade security
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A smoother, mobile-first, user journey for supporters
The post Sterling Lotteries selects Yaspa as its primary open banking payments partner appeared first on European Gaming Industry News.
Latest News
RocketPlay wins Best Customer Service at European iGaming Excellence Awards
RocketPlay Casino has been awarded Best Customer Service at the European iGaming Excellence Awards 2025 — a widely respected industry award celebrating excellence and innovation worldwide.
For RocketPlay, this award marks a major milestone — proof that genuine care, innovation, and consistent performance are noticed and appreciated by the iGaming industry.
“Our goal has always been simple — to create a service that players can rely on,” said Alex Martin, PR Manager at RocketPlay. “Winning this award highlights that our focus on trust, speed, and human connection truly makes a difference.”
This recognition also reflects the daily work of RocketPlay’s 24/7 multilingual support team, which delivers help within seconds and reaches 90%+ one-touch resolution. The casino maintains a CSAT score above 90%, and over half of all inquiries are now handled through AI-powered chat while keeping the tone personal and friendly.
The brand continues to strengthen its reputation across the community, holding top ratings such as 9.8/10 on CasinoGuru, 9.1/10 on AskGamblers, 4.4/5 on Trustpilot, and 4.3/5 on LCB.
RocketPlay remains committed to pushing standards higher — ensuring every player receives fast assistance, transparent communication. We thank the award organizers and the jury for this meaningful recognition.
Latest News
Boomerang Partners celebrated Golden Boomerang League winners and engaged booth guests with a gift auction at SiGMA Europe 2025
Boomerang Partners, an affiliate marketing agency and an Official Regional Partner of AC Milan, participated in SiGMA Europe 2025 in Rome from November 4th to 6th, 2025. The company’s booth generated heightened interest among conference participants throughout the event. It was designed in the signature ‘Boomerang Arena’ concept, effectively connecting sports and modern technologies. The booth was divided into several themed zones dedicated to football, tennis, basketball, and boxing, as well as locations for sports-related activities.
One of the main highlights of Boomerang Partners’ participation in the Rome event was the announcement of the Golden Boomerang League winners. This sports traffic tournament took place from September 1st to October 31st. It involved current and new Boomerang Partners’ affiliate partners. 68 teams, which generated 20+ sports FTDs for brands from Boomerang Partners’ client portfolio over the two-month tournament period, made it to the final draw. On November 4th, the company determined the winners using certified randomization tools. The winners became:
- QQMedia (prize — direct access to the annual Golden Boomerang Awards tournament)
- Apex Media (AC Milan Experience package, including paid flight, accommodation, and attendance at an AC Milan home match at San Siro Stadium in Milan)
- Luis Xavier (AC Milan Experience package, including paid flight, accommodation, and an AC Milan home match attendance).
The CEO of QQMedia commented: “Those who know me understand that I work with some of the largest operators in the industry, but Boomerang Partners will always hold a special place in my heart. What they are building is truly impressive, and I am proud to be part of this journey, witnessing how Boomerang Partners is steadily evolving from an underdog into a true power player.
A big thank you also goes to their entire team, especially the affiliate department, and in particular to Lilli, whose outstanding work, constant availability, and solution-oriented approach deserve special recognition.
The next goal is of course to win the Golden Boomerang Awards 2026, and we will give it our all to make that happen.”
Boomerang Partners’ booth guests could play ping-pong with promoters, who were actually professional players in disguise, as well as participate in Soccer Penalty Shootout, bowling, volleyball, tennis, and badminton using Nintendo Switch Sports. For participation and wins, they received chips of various denominations. Chips could also be earned by completing tasks on the Wheel of Fortune, ordering drinks at the bar, and even finding them in the open areas of the SiGMA Rome venue. On November 5th, Boomerang Partners hosted a gift auction at their booth, with chips as a currency. These prizes were raffled off:
- Luka Modrić (AC Milan) signed jersey
- iPhone 17 Pro Max
- Ray-Ban | Meta Wayfarer smart glasses
- Apple AirPods Pro 3
Those participants who failed to win the auction were in for a surprise. The next day, November 6th, a gift shop with items of varying prices opened at the Boomerang Partners booth. Booth guests could exchange chips for these gifts, which included, for example, AC Milan t-shirts, electric air pumps, instant photo printers, and other prizes.
Anton Eshtokin, Chief Marketing Officer at Boomerang Partners, commented: “Continuing the development of the ‘Boomerang Arena’ concept, we tried to bring numerous sports elements and meanings into the booth atmosphere, thus once again revealing our sports DNA and strategic vector. We traditionally applied the formula that connects business solutions, entertainment, and marketing activities.
We strive to make our booth a place that attracts partners and media, putting considerable effort into preparation, and believe that we have managed to solve the set tasks. We are already preparing for iGB Affiliate in Barcelona and invite you to visit our booth in advance.”
Boomerang Partners are ending 2025 on a major note, but they’re not saying goodbye for long. Stay tuned.
About Boomerang
Boomerang Partners is a rapidly growing global marketing agency offering a wide range of services. Boomerang Partners is the Official Regional Partner of AC Milan. In 2024, it launched the inaugural Golden Boomerang Awards — a global tournament for affiliate teams. More than 400 affiliate teams participated in the second season of the tournament in 2025. The agency launched six new products in 2024-2025, contributing to a nearly 1.5-fold increase in product users.
The agency’s client portfolio contains 13+ brands offering affiliate and entertainment services across 40+ markets in compliance with local regulations. These products provide personalized bonuses and 24/7 multilingual support.
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