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Compliance Updates

GambleAware’s Response to Govt Announcement of New Prevention Commissioner

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Following the Government’s announcement of the new Prevention Commissioner to be introduced alongside the already announced Research and Treatment Commissioners to tackle gambling harm, GambleAware CEO Zoë Osmond OBE and Chair of Trustees Prof. Siân Griffiths CBE released the following joint statement.

“We welcome the Government announcement that the Office for Health Improvement and Disparities (OHID) will be the Prevention Commissioner within the new statutory system for addressing gambling harms. It is entirely appropriate that a statutory organisation takes on this responsibility, working alongside NHS England, relevant bodies in Scotland and Wales, and UK Research and Innovation (UKRI) in their roles as treatment and research commissioners.

“At GambleAware we have long advocated for a statutory, Government-led approach to addressing gambling harm, recognising it is a serious public health issue which can affect millions of people each year. We are immensely proud of the solid foundations, our flagship campaigns and critical digital interventions that we have developed over the years, which have had input from a breadth of lived experience expertise, and support millions of people each year. We remain committed to ensuring all groups in the population are aware of the risks of gambling and can continue to access free help and support.

“We look forward to working with the Government and three new commissioners to build on the existing expertise and strong capabilities within the current gambling harms system. The breadth of the lived experience community’s expertise is fundamental to the life-saving work of the National Gambling Support Network (NGSN) and is central to GambleAware’s work. We look forward to seeing how the variety and depth of these experiences continue to be recognised and sustained within the future system.

“Alongside this, it is essential that key research, education and training programmes are recognised and maintained. This must include the evidence-based vital prevention programmes we deliver, such as our national public health behaviour change campaign to reduce stigma and the GambleAware website which is accessed by over 5 million people each year and provides access to free self-help tools, advice and other support services. In addition, the hugely impactful work of the wider third sector, including the treatment and prevention activity delivered by the NGSN, which supports thousands of people each year, needs to be fully recognised within the future system.

“To truly address gambling harms, a prevention led population-based public health approach is needed. This must involve engagement with the public health community to ensure an integrated approach at both a national and local level across prevention and treatment, with a focus on achieving an agreed set of public health outcomes. To inform this, we now hope to see details of the new Levy Board and Advisory Panel published soon, to ensure no further delays to the full implementation of the future system.

“As we move forward, we will work with OHID to ensure a smooth and safe transition to the future system. We believe the new system needs effective population-based prevention activity to raise awareness of the risks of gambling and ensure an integrated approach to supporting those at risk of harm. We will strive to play our full part in the future system in whichever way best ensures a collaborative and effective system is created to move us towards our vision of a society free from gambling harm.”

The post GambleAware’s Response to Govt Announcement of New Prevention Commissioner appeared first on European Gaming Industry News.

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Kazakhstan Orders Telecom Providers to Block Illegal Online Casino Payments via Mobile Balances

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Kazakhstan authorities have moved to tighten controls on illegal online gambling payments after uncovering schemes that use mobile phone balances to fund unlicensed casino activity.

The Financial Monitoring Agency (FMA) issued instructions to telecom providers to strengthen monitoring and introduce systems to detect and block suspicious transactions.

According to the FMA, mobile operators including Tele2, Altel, Beeline, Kcell and Activ were called to a working meeting where regulators demonstrated how illicit payment flows to online casinos are being processed.

To verify the issue, the FMA carried out test purchases across 10 illegal online casino websites using services from all major mobile operators. The tests confirmed that payments via mobile balances were possible.

The agency stated that the goal is to cut off financial access to illegal operators and reduce public exposure to unregulated platforms. Further enforcement actions are expected as monitoring continues.

Meanwhile, Kazakhstan is preparing to significantly tighten rules on the promotion of illegal gambling. A group of senators is advancing an initiative to introduce criminal penalties for influencers who advertise online casinos and organise “giveaways.”

In related developments, a Kazakhstani influencer has recently been arrested in Vietnam on suspicion of running an illegal gambling operation.

Furthermore, the country is also restricting citizens’ access to legal gambling options, indicating a broader anti-gambling stance towards locals while still pursuing gambling tourism.

Lawmakers introduced rules restricting access to casinos, slot machine halls and betting venues in several regions to foreign nationals only. The changes will take effect on 17 May.

In March, President Tokayev signed a law establishing four new gambling zones for foreigners in the country.

The post Kazakhstan Orders Telecom Providers to Block Illegal Online Casino Payments via Mobile Balances appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Allaster Gair

97 Percent of Bacta Members Support Increased Action on Illegal Gambling Operators

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In a clarion call for the Gambling Commission and Licensing Authorities, including local police forces, to be more vigilant in their approach to illegal gambling, 97% of respondents to the latest Bacta Pulse survey confirmed they would back stronger enforcement of the law.

As the statutory regulator the Gambling Commission leads on intelligence-led investigations and possess powers to initiate criminal investigations into illegal land-based activity. To combat what is recognised as constituting a growing problem, the Gambling Commission was allocated an additional £26 million in funding over three years starting in 2026 in order to strengthen enforcement against illegal operators.

Updating the current state of play Bacta President Joseph Cullis said: “In England and Wales, local authorities are responsible for licensing premises and, alongside police, are expected to take enforcement actions including raids and shutdowns against illegal gambling operating within their specific area, seizing equipment and prosecuting operators. It’s a multi-agency approach which also includes HMRC in order to tackle tax evasion.”

He added: “While the Gambling Commission has historically focused on the online sector, concerns regarding land-based illegal activity, including unlicensed gaming machines in pubs, members clubs and cafes remain. These illegal operators ‘steal’ discretionary spend from Bacta members and provide none of the player protection safeguards that are so important in the regulated market. Illegal gambling remains a key issue of concern for Bacta members and it is a topic that is permanently on our agenda in discussions with colleagues at UKGC.”

The rigid and outdated regulations governing the siting and mix of machines is having a profound impact on investment. According to the Pulse Survey 87% of respondents said that greater machine flexibility would encourage them to invest in their venues. With the remaining 13% saying the question was not applicable the figure jumps to 100% – the first Pulse question to attract a unanimous response.

In what has become something of a recurring theme the Bacta Pulse survey has again revealed what members believe to be a serious lack of knowledge concerning the industry.

Joining MPs and Councillors, both of which were identified in previous surveys, are Local Authority Licensing Officers with 93% of respondents saying this important group “do not know the industry well.”

Explaining how the findings will impact and inform Bacta’s engagement with policy makers, Director of Communications Allaster Gair said: “The results are invaluable in shaping the conversations that we have on a daily basis with external stakeholders and I am grateful for every Bacta member who has participated. Illegal gambling is of huge importance both to our members, to players and to HMRC. The 80/20 rule is outdated and is having adverse consequences for the industry supply chain. Getting closer to Licensing Officers is an area that we are addressing and will continue to address using the opportunity provided by events such as EAG Expo, the SR Exchange and via the offices of Bacta’s MSOs.”

The post 97 Percent of Bacta Members Support Increased Action on Illegal Gambling Operators appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Compliance Updates

Endorphina secures UAE Gaming-Related Vendor License (Tier II) from GCGRA

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Endorphina Limited has been granted a Gaming-Related Vendor License (Tier II) by the UAE’s General Commercial Gaming Regulatory Authority (GCGRA), positioning the supplier to operate in the country’s newly regulated commercial gaming market.

The company said it is among the early licensed entities in the UAE. It added that the license is granted subject to ongoing compliance with GCGRA regulations, conditions, and directives.

Džangar Jesenov, Head of Compliance at Endorphina, said:

“Over the past years, Endorphina has grown into a truly reputable, internationally recognized supplier, following a principle of gradual and sustainable development. Today, in terms of the number of jurisdictions where we are authorized to operate, we are proud to be ranked among the Тop providers worldwide. Receiving this license in the early stages of the UAE’s regulated gaming market is both an honor and a responsibility. We are excited to contribute to shaping a sustainable and innovative industry under the guidance of the GCGRA.”

Endorphina said the UAE approval supports its broader strategy of expanding across regulated markets.

The post Endorphina secures UAE Gaming-Related Vendor License (Tier II) from GCGRA appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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