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GambleAware’s Response to Govt Announcement of New Prevention Commissioner

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Following the Government’s announcement of the new Prevention Commissioner to be introduced alongside the already announced Research and Treatment Commissioners to tackle gambling harm, GambleAware CEO Zoë Osmond OBE and Chair of Trustees Prof. Siân Griffiths CBE released the following joint statement.

“We welcome the Government announcement that the Office for Health Improvement and Disparities (OHID) will be the Prevention Commissioner within the new statutory system for addressing gambling harms. It is entirely appropriate that a statutory organisation takes on this responsibility, working alongside NHS England, relevant bodies in Scotland and Wales, and UK Research and Innovation (UKRI) in their roles as treatment and research commissioners.

“At GambleAware we have long advocated for a statutory, Government-led approach to addressing gambling harm, recognising it is a serious public health issue which can affect millions of people each year. We are immensely proud of the solid foundations, our flagship campaigns and critical digital interventions that we have developed over the years, which have had input from a breadth of lived experience expertise, and support millions of people each year. We remain committed to ensuring all groups in the population are aware of the risks of gambling and can continue to access free help and support.

“We look forward to working with the Government and three new commissioners to build on the existing expertise and strong capabilities within the current gambling harms system. The breadth of the lived experience community’s expertise is fundamental to the life-saving work of the National Gambling Support Network (NGSN) and is central to GambleAware’s work. We look forward to seeing how the variety and depth of these experiences continue to be recognised and sustained within the future system.

“Alongside this, it is essential that key research, education and training programmes are recognised and maintained. This must include the evidence-based vital prevention programmes we deliver, such as our national public health behaviour change campaign to reduce stigma and the GambleAware website which is accessed by over 5 million people each year and provides access to free self-help tools, advice and other support services. In addition, the hugely impactful work of the wider third sector, including the treatment and prevention activity delivered by the NGSN, which supports thousands of people each year, needs to be fully recognised within the future system.

“To truly address gambling harms, a prevention led population-based public health approach is needed. This must involve engagement with the public health community to ensure an integrated approach at both a national and local level across prevention and treatment, with a focus on achieving an agreed set of public health outcomes. To inform this, we now hope to see details of the new Levy Board and Advisory Panel published soon, to ensure no further delays to the full implementation of the future system.

“As we move forward, we will work with OHID to ensure a smooth and safe transition to the future system. We believe the new system needs effective population-based prevention activity to raise awareness of the risks of gambling and ensure an integrated approach to supporting those at risk of harm. We will strive to play our full part in the future system in whichever way best ensures a collaborative and effective system is created to move us towards our vision of a society free from gambling harm.”

The post GambleAware’s Response to Govt Announcement of New Prevention Commissioner appeared first on European Gaming Industry News.

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Crown Melbourne Fined for Exclusion Breach

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Crown Melbourne has been fined $100,000 by the Victorian Gambling and Casino Control Commission (VGCCC) for allowing an excluded individual to gamble for nearly 15 hours.

VGCCC CEO Suzy Neilan said the incident underscores the need for safeguards to protect vulnerable individuals.

“Exclusion is a critical harm minimisation tool. It enables a clear barrier between an individual and the gambling environment especially during moments of vulnerability,” Ms Neilan said.

The breach occurred on the evening of 31 October 2024, when the person (who for welfare concerns was excluded by Crown in August 2024) entered Crown Melbourne and gambled continuously for 14 hours and 40 minutes. The person was not approached by a Crown PlaySafe attendant or any other employee during this period.

“For nearly 15 hours, the person was able to gamble continuously without taking a break, interacting with staff, or being identified by Crown’s surveillance systems. Crown staff only became aware of the breach after being alerted by a VGCCC inspector,” Ms Neilan said.

Ms Neilan acknowledged the individual had made efforts to conceal their identity but said the incident indicates that the implemented measures have not sufficiently mitigated potential shortcomings in Crown’s systems and controls in policing the presence of an excluded person.

Crown assisted the VGCCC with this investigation and has implemented further controls in the last 12 months, including reconfiguring gaming floor entrances, reviewing the location of facial recognition cameras and continuous training for entry point officers.

“This incident highlights the challenges of enforcing exclusions, but also the importance of continuous improvement and vigilance. Crown Melbourne must ensure that its procedures are constantly assessed so that the likelihood of an excluded person entering the casino is minimal,” Ms Neilan said.

The post Crown Melbourne Fined for Exclusion Breach appeared first on European Gaming Industry News.

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Compliance Updates

Stake joins ESIC as official anti-corruption partner

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The Esports Integrity Commission (ESIC) is pleased to announce that Stake has joined as an Official Tier 1 Anti-Corruption Partner.

As a global entertainment and technology brand, Stake’s collaboration with ESIC underscores a shared commitment to strengthening integrity frameworks and supporting fair competition across the esports ecosystem.

ESIC’s Anti-Corruption Supporter program brings together key industry stakeholders who contribute directly to the detection, analysis, and investigation of suspicious betting activity. Through data sharing, operational cooperation, and collaborative monitoring, the program enhances ESIC’s capacity to identify and address potential issues in real time.

As part of Stake’s Anti-Corruption Partner role, Stake will contribute to ESIC’s integrity monitoring network, helping advance the Commission’s efforts to ensure transparency, accountability, and sustainability within the global esports industry. This collaboration reinforces both organisations’ commitment to safeguarding the credibility and long-term development of competitive gaming worldwide.

Stephen Hanna, CEO of ESIC, commented: “The addition of Stake to ESIC’s Anti-Corruption Supporter network reinforces the sentiment that integrity is a shared responsibility. ESIC’s Anti-Corruption Supporter program relies on the active collaboration of partners like Stake, whose operational insights contribute directly to our ability to identify and mitigate integrity threats. Together, we are building a stronger foundation of trust and accountability that supports the sustainable growth of esports worldwide.”

Jarrod Febbraio, Director of Stake, commented: “This partnership formalizes Stake’s commitment to protecting integrity and transparency across the global esports ecosystem. As the world’s leading online-first betting operator, supporting the industry is central to our strategy and our scale makes this collaboration with ESIC essential to safeguarding its integrity. Together, we’re ensuring the ecosystem remains fair, transparent, and trusted by fans and participants worldwide.”

The post Stake joins ESIC as official anti-corruption partner appeared first on European Gaming Industry News.

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Compliance Updates

Corinne Valletta Wins Chief Compliance Officer of the Year at the Global Regulatory Awards 2025

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At the Global Regulatory Awards 2025 (GRAs), Betsson Group’s General Counsel, Corinne Valletta, was named Chief Compliance Officer of the Year. The award was accepted on her behalf by Betsson Group’s Deputy General Counsel, Dario Evangelista.

Since joining Betsson Group in May 2017, Corinne has played a pivotal role in navigating the complex and constantly evolving regulatory landscape of online gaming. Her strategic leadership has guided Betsson through significant regulatory challenges while supporting the successful expansion of Betsson’s operations into several new jurisdictions.

Corinne has also been a strong advocate for policies that elevate industry-wide standards of operational excellence, protect players and achieve compliance while ensuring the continued relevance of the brands in the commercial space.

Organised by Vixio Regulatory Intelligence, the Global Regulatory Awards recognise excellence across the compliance and responsible gambling sectors, highlighting the individuals and teams who drive progress and uphold best practices in the industry.

This nomination and prestigious award reaffirm Betsson Group’s ongoing dedication to strengthening compliance, ensuring a safe, transparent and trustworthy business.

The post Corinne Valletta Wins Chief Compliance Officer of the Year at the Global Regulatory Awards 2025 appeared first on European Gaming Industry News.

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