Compliance Updates
UKGC Announces Changes Aimed at Increasing Consumer Control Over Deposit Limits
The UK Gambling Commission (UKGC) has announced changes aimed at increasing consumer control over deposit limits and greater transparency of customer funds protection by operators.
A further change to the Commission’s Licence Conditions and Codes of Practice (LCCP) will also pave the way for implementation of Government’s upcoming statutory levy.
The changes follow a consultation and are consistent with the 2023 White Paper High stakes: gambling reform for the digital age.
New rules will give consumers more effective ways to manage their gambling by making it easier to set and maintain deposit limits on their online accounts, in ways that work best for them.
From 31 October 2025 all gambling businesses must prompt their customers to set a financial limit before they make their first deposit and make it easy to review and alter this limit at any point after.
These rules will take good practice already offered by some operators and expand that so customers can expect the same standards across the industry.
Gambling businesses will also be required to remind consumers every six months to review their account and transaction information – this will help consumers consider if they want to change existing, or set new, deposit limits.
Operators who hold customer funds must set out in the terms and conditions whether these are protected in the event of insolvency, the level of such protection and the method by which this is achieved. They must also make this information available at the point at which a customer first deposits money.
The Commission’s LCCP currently requires operators to make annual financial contributions to a list of research, prevention and treatment organisations. This requirement will be removed close to the introduction of the government’s statutory levy (opens in new tab) (expected to come into force on 6 April 2025) as it will become obsolete.
“These changes illustrate our commitment to ensuring gambling is fair and open by improving consumer empowerment and choice. These changes will help consumers decide on deposit limits, enable them to keep track of their spending and ensure they are fully aware of what happens to their funds should an operator become insolvent. We will now continue our work to deliver our remaining White Paper commitments, including our programme of evaluation,” Tim Miller, Commission Executive Director for research and policy, said.
The post UKGC Announces Changes Aimed at Increasing Consumer Control Over Deposit Limits appeared first on European Gaming Industry News.
Baltics
Estonia to Reinstate 5.5% Online Gambling Tax From March 1
Lawmakers in Estonia are set to approve a technical fix restoring the gambling tax to online casinos, closing a legislative error that briefly left remote gambling exempt.
The Riigikogu will hold a final vote on an amendment to the Gambling Tax Act introduced by MP Tanel Tein (Eesti 200). The latest change corrects wording adopted late last year that inadvertently exempted online casinos from Estonia’s gambling tax.
The amendment clarifies that both games of chance and games of skill offered as remote gambling are taxed on the same basis. By deleting the term “game of skill” from one provision in the legislation, a uniform 5.5% gambling tax will apply to both categories.
The Riigikogu’s Finance Committee adjusted the timeline initially set out in the amendment, setting March 1, 2026, as the effective date.
Under current law, gambling taxes are assessed on a monthly basis, making the start of a new calendar month the standard point for changes to take effect.
This aligns with the current IT systems and operating practices of both market participants and the Estonian Tax and Customs Board (MTA).
The fix is linked to legislation passed in December and effective since January 1 that was intended to boost funding for sports and culture through gambling tax revenues. Restoring equal taxation is expected to reestablish legal clarity for both operators and the tax authority.
The post Estonia to Reinstate 5.5% Online Gambling Tax From March 1 appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Compliance Updates
NCPG Board of Directors Calls on Prediction Market Operators to Promote the National Problem Gambling Helpline
The Board of Directors of the National Council on Problem Gambling (NCPG) has passed a resolution on February 9, calling on prediction markets to promote the National Problem Gambling Helpline, arguing that event contract trading is similar to other types of betting and poses the same risks for consumers.
In the resolution, the NCPG urged “all Prediction Market Operators serving U.S. consumers” to add “clear, prominent, and ongoing promotion” of the helpline number 1-800-MY-RESET across both “marketing and on-platform user experience.”
The organization said prediction market operators should display the messaging “in a manner that is comparable to practices in regulated mobile sports betting.”
The NCPG said the helpline offers “nationwide free, confidential, and 24/7 support and resources” for people experiencing gambling-related harm. The group also said it maintains a neutral stance on legalized gambling.
The post NCPG Board of Directors Calls on Prediction Market Operators to Promote the National Problem Gambling Helpline appeared first on Americas iGaming & Sports Betting News.
Andrew Rhodes
Andrew Rhodes to Step Down as CEO of UK Gambling Commission
The UK Gambling Commission has announced that Andrew Rhodes has decided to leave the Commission on 30 April 2026, to take up a new role, which will be announced in due course.
Andrew has provided outstanding leadership of the Commission for almost five years and has overseen a transformation of the Commission and how it regulates the gambling Industry.
Andrew has led the work required from the Commission to implement the Gambling Act Review, with a strong focus on consumer safeguards. This has included the introduction of financial vulnerability checks, reducing the intensity of online games, and banning potentially harmful marketing offers. He has also overseen the introduction of the Gambling Survey for Great Britain, now one of the largest surveys of gambling behaviour in the world.
Amongst his other achievements, Andrew oversaw the successful implementation of the Fourth National Lottery licence and transformed the Commission’s approach to regulation through more robust and outcome-focused strategies.
He said: “It has been a privilege to lead the Gambling Commission through such an important period of change. I am proud of the progress we have made to strengthen regulation, improve consumer protections, and ensure gambling is safer and fairer. I leave with confidence in the organisation, its people, and the work still to come.”
Charles Counsell, Interim Chair of the Gambling Commission, said: “Andrew has provided outstanding leadership for nearly five years and leaves a strong legacy. He has led the Commission through major reform, strengthened our regulatory approach, and ensured consumer protection has remained at the heart of our work. On behalf of the Board, I would like to thank Andrew for his dedication and wish him every success in the future.”
The Commission will shortly begin the process of recruiting a Chief Executive for an interim period. Deputy Chief Executive Sarah Gardner will step up as Acting Chief Executive to cover the areas of work that Andrew will step back from during this transitional period.
The post Andrew Rhodes to Step Down as CEO of UK Gambling Commission appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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