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European Gaming Congress 2024

Dr. Ralph Thomas

The Casino @ Dania Beach Successfully Upgrades to QCI Enterprise Platform Version AGI55

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The Casino @ Dania Beach has announced that it has successfully upgraded to the Quick Custom Intelligence’s (QCI) latest Enterprise Platform, version AGI55. This upgrade brings a host of innovative features, including the highly anticipated Chatalytics, an integration with OpenAI that redefines how casinos interact with their data.

The AGI55 release offers a range of powerful tools designed to enhance operational efficiency and drive revenue growth. Notable features include Slot Copilot, Player Copilot, and a newly enhanced Dashboard, which provide real-time insights and actionable data across the casino floor. The standout addition, the Robot Button, allows users to safely query their data using OpenAI, delivering rapid, AI-powered insights that elevate decision-making capabilities.

Josh Crowder, Director of Marketing for The Casino @ Dania Beach, said: “We are thrilled to be among the first to implement QCI’s AGI55 platform. The integration of Chatalytics with OpenAI is a game-changer for us, enabling our team to ask complex questions and get immediate, actionable answers. Features like Slot Copilot and Player Copilot provide us with enhanced data visibility, while QCI Go streamlines host interactions and improves player engagement. It’s a transformative step forward for our operations.”

AGI55 also introduces the latest versions of QCI Slot Dispatch, providing improved slot maintenance coordination, and QCI Events, which now includes advanced Power Pack Reporting capabilities for comprehensive event analysis. These enhancements, combined with QCI Go for host interactions, underscore the platform’s commitment to delivering robust, user-friendly solutions tailored for the gaming industry.

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European Gaming Congress 2024 (Warsaw, Poland)

Dr. Ralph Thomas, CEO of QCI, said: “We are delighted to see The Casino @ Dania Beach embrace the full capabilities of our AGI55 release. This upgrade is the culmination of our dedication to bringing cutting-edge AI technology and seamless data integration to our customers. By introducing tools like Chatalytics and the Robot Button, we are empowering casinos to unlock new levels of insight and efficiency. We look forward to seeing how these advancements will benefit The Casino @ Dania Beach and enhance their guest experience.”

The Casino @ Dania Beach’s successful upgrade to AGI55 highlights QCI’s continued innovation and leadership in the casino technology space, offering a comprehensive suite of tools that set a new standard for data-driven decision-making and player engagement.

Dr. Ralph Thomas

The Casino at Nemacolin and Quick Custom Intelligence Enter into Strategic Partnership

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Quick Custom Intelligence (QCI) and The Casino at Nemacolin announced a strategic partnership that promises to revolutionize the gaming and hospitality industry in the western Pennsylvania market. This strategic alliance sets the stage for an exciting fusion of technology and hospitality, with The Casino at Nemacolin at the forefront.

John Gibboni, General Manager of The Casino at Nemacolin, said: “We are thrilled to embark on this groundbreaking journey alongside QCI. The QCI platform is a game-changer for our host and slot departments, and we believe it will not only streamline our operations but also elevate the standard of service and entertainment we offer to our cherished guests. With QCI’s innovative solutions, we are confident that we will deliver an unmatched gaming experience in the southwestern Pennsylvania market. This partnership aligns seamlessly with our dedication to excellence and innovation.”

Dr. Ralph Thomas, CEO of QCI, said: “At QCI, we highly value partnerships grounded in mutual respect, a shared vision, and unwavering commitment. Our collaboration with The Casino at Nemacolin exemplifies such a relationship. We have been profoundly impressed by the dedication, passion for excellence, and unyielding commitment to enhancing guest experiences exhibited by the Nemacolin team. I am proud and enthusiastic about the journey that lies ahead and confident that, together, we will establish new standards within the Western Pennsylvania market.”

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Dr. Ralph Thomas

WinnaVegas Casino Resort Extends its Partnership with Quick Custom Intelligence

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WinnaVegas Casino Resort, a premier destination in Western Iowa, announced the extension of its partnership with Quick Custom Intelligence (QCI), a leading provider of advanced analytics solutions for the gaming industry. This renewal underscores WinnaVegas’ commitment to leveraging cutting-edge technology and superior support to drive business success.

WinnaVegas Casino Resort has experienced remarkable growth and operational efficiency since implementing the award-winning QCI Enterprise platform. By harnessing the power of QCI’s innovative analytics tools, WinnaVegas has optimized marketing strategies, enhanced guest experiences, and achieved unprecedented levels of performance.

Tom Teesdale, General Manager of WinnaVegas Casino Resort, said: “QCI has been instrumental in our success, providing invaluable insights that have allowed us to make data-driven decisions and elevate our operational efficiency. Their unwavering support and dedication to innovation align with our vision for delivering exceptional experiences to our guests.”

The extension of the partnership between WinnaVegas and QCI not only underscores the significant impact of the QCI Enterprise platform but also highlights the exemplary support that WinnaVegas receives from QCI’s team of experts. This collaborative approach ensures that WinnaVegas remains at the forefront of the industry, constantly evolving to meet the dynamic needs of its guests.

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European Gaming Congress 2024 (Warsaw, Poland)

Dr. Ralph Thomas, CEO of Quick Custom Intelligence, said: “We are thrilled to continue our partnership with WinnaVegas Casino Resort and are honored to be a part of their ongoing success story. Our mission at QCI is to empower our clients with the tools and insights they need to thrive in a competitive landscape. We look forward to furthering our collaboration with WinnaVegas and delivering innovative solutions that drive tangible results.”

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Dr. Ralph Thomas

Leech Lake Gaming and QCI Enter Into a 3-Year Strategic Partnership

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Quick Custom Intelligence (QCI) and Leech Lake Gaming announced a 3-year strategic partnership that promises to revolutionize the gaming and hospitality industry in the northern Minnesota market. This strategic alliance sets the stage for an exciting fusion of technology and hospitality, with Leech Lake Gaming at the forefront. The software deployment phase has been successfully completed, and Leech Lake Gaming’s dedicated host team is currently undergoing intensive training.

The comprehensive software deployment has been finalized, and Leech Lake Gaming’s dedicated team is actively engaged in training sessions, gearing up for an official launch scheduled for mid-December. This state-of-the-art platform is poised to elevate operational efficiency, optimize service quality, and guarantee an unparalleled guest experience.

Michael Michaud, CEO of Leech Lake Gaming, said: “We at Leech Lake Gaming are thrilled to embark on this groundbreaking journey alongside QCI. The QCI platform is a game-changer for our host and slot departments, and we believe it will not only streamline our operations but also elevate the standard of service and entertainment we offer to our cherished guests. With QCI’s innovative solutions, we are confident that we will deliver an unmatched gaming experience in the northern Minnesota market. This partnership aligns seamlessly with our dedication to excellence and innovation.”

Dr. Ralph Thomas, CEO of QCI, said: “At QCI, we highly value partnerships grounded in mutual respect, a shared vision, and unwavering commitment. Our collaboration with Leech Lake Gaming exemplifies such a relationship. We have been profoundly impressed by the dedication, passion for excellence, and unyielding commitment to enhancing guest experiences exhibited by the Leech Lake Gaming team. I am proud and enthusiastic about the journey that lies ahead and confident that, together, we will establish new standards within the northern Minnesota market.”

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