Dr. Ralph Thomas
Wyoming Horse Racing Selects Quick Custom Intelligence Enterprise Platform
Quick Custom Intelligence (QCI) and Wyoming Horse Racing are thrilled to announce their strategic partnership that is set to transform the gaming and hospitality landscape in the Wyoming market. This dynamic collaboration represents an exciting fusion of advanced technology and exceptional guest experiences. By leveraging QCI’s cutting-edge data analytics platform, the partnership aims to redefine how casinos operate, providing unparalleled insights into player behavior, enhancing operational efficiency, and delivering personalized guest experiences like never before. This bold move positions Wyoming Horse Racing at the forefront of innovation, setting a new standard in how technology can drive the future of gaming and hospitality.
This partnership marks the beginning of a new era, where the seamless integration of artificial intelligence, data-driven decision-making, and world-class service will create an unmatched environment for entertainment and hospitality in the region.
Steven Jimenez, Executive General Manager of Wyoming Horse Racing, shared his excitement about this partnership, stating, “We are excited to embark on this transformative journey with QCI. The QCI platform is truly a game-changer for our host and marketing departments, and we’re confident it will not only optimize our operations but also enhance the quality of service and entertainment we provide to our valued guests. With QCI’s innovative solutions, we’re poised to deliver an unparalleled gaming experience in the Wyoming market. This partnership perfectly aligns with our commitment to excellence and innovation.”
Dr. Ralph Thomas, CEO of QCI, expressed his satisfaction with this newly established partnership, stating, “we place immense value on partnerships that are built on mutual respect, a shared vision, and a strong commitment to innovation. Our collaboration with Wyoming Horse Racing exemplifies this kind of relationship. From the very beginning, we have been deeply impressed by the Wyoming Horse Racing team’s dedication, their passion for excellence, and their relentless focus on delivering extraordinary guest experiences. I am incredibly proud of what we have already achieved together and even more excited for the future. This partnership represents a unique opportunity to set new benchmarks in the Wyoming market, and I am confident that together, we will redefine what’s possible in the gaming and hospitality industry.”
The post Wyoming Horse Racing Selects Quick Custom Intelligence Enterprise Platform appeared first on Gaming and Gambling Industry in the Americas.
Andrew Cardno
QCI to Showcase Unified Resort Intelligence Platform at Raving’s Casino Marketing & Technology Conference and Host & Player Development Conference
Quick Custom Intelligence (QCI), the leading provider of a unified real-time intelligence platform for casino resorts, announced its participation in Raving’s Casino Marketing & Technology Conference (CMTC) and Host & Player Development Conference, taking place July 14–16 at Pechanga Resort Casino in Temecula, California.
As casino resorts continue to unify gaming, hospitality, marketing, food and beverage, loyalty, and operations into seamless guest experiences, operators are seeking technologies that eliminate fragmented systems and enable faster, more informed decisions. At this year’s conference, QCI will demonstrate how its unified resort intelligence platform and agentic AI are helping organizations transform data into real-time operational intelligence across the entire resort.
At the Booths #20-22, visitors can experience QCI’s latest innovations, including QCI Resorts, the unified intelligence platform built for casino resorts.
“The conversations happening at Raving’s conferences are exactly the conversations our industry needs to be having. Today’s operators are focused on creating exceptional guest experiences while running increasingly complex resort businesses. We’re excited to demonstrate how a unified intelligence platform and agentic AI help bring together every part of the resort—from marketing and player development to hospitality and operations—so teams can make smarter decisions in real time,” said Ralph Thomas, Co-Founder and CEO of Quick Custom Intelligence.
In addition to exhibiting, QCI Co-Founder and CTO Andrew Cardno will present the featured session, “From Campaigns to Conversations: The AI Future of Casino Marketing,” on Wednesday, July 15, from 2:45–3:45 p.m. during the joint CMTC and Host & Player Development Summit Mainstage program. The session will explore how AI is evolving beyond traditional reporting to become an intelligent operational partner for marketers, hosts, and resort leaders.
The post QCI to Showcase Unified Resort Intelligence Platform at Raving’s Casino Marketing & Technology Conference and Host & Player Development Conference appeared first on Americas iGaming & Sports Betting News.
Dr. Ralph Thomas
Nisqually Red Wind Casino Expands Partnership with QCI
Quick Custom Intelligence (QCI) announced that Nisqually Red Wind Casino has expanded its deployment of the QCI platform with the addition of QCI Slots, QCI Marketing, and Chatalytics solutions. Already leveraging QCI Host, the casino has broadened its use of QCI’s technology ecosystem to further enhance operational performance, marketing effectiveness, and data-driven decision-making.
The expanded deployment unifies player development, slot operations, marketing automation, and AI-powered analytics within a single platform, providing teams across the property with actionable insights and a comprehensive view of business performance.
“We’re excited to deepen our partnership with Nisqually Red Wind Casino as they continue to expand their use of the QCI platform. The addition of QCI Slots, QCI Marketing, and Chatalytics creates a powerful, connected environment that gives teams the insights they need to optimize performance, strengthen player relationships, and drive measurable business results,” said Ralph Thomas, Co-Founder CEO of QCI.
Chatalytics enables users to interact with operational data through natural language conversations, accelerating access to insights across gaming operations, marketing and player development. Together with QCI’s integrated Slots and Marketing solutions, the platform delivers a unified approach to driving revenue growth, increasing operational efficiency, and enhancing guest engagement.
“At Nisqually Red Wind Casino, delivering relevant and engaging experiences for our guests is always a priority. Expanding our partnership with QCI gives our team a more complete view of our players and the tools to create more targeted marketing campaigns, strengthen guest relationships, and make faster, data-driven decisions across the property,” said Tyson Kruger, Director of Marketing at Nisqually Red Wind Casino.
The expansion underscores the growing adoption of QCI’s unified platform among leading gaming operators seeking to leverage advanced analytics, automation, and artificial intelligence to optimize performance across their enterprises.
The post Nisqually Red Wind Casino Expands Partnership with QCI appeared first on Americas iGaming & Sports Betting News.
Dr. Ralph Thomas
San Diego County Honors Quick Custom Intelligence for Innovation
Quick Custom Intelligence (QCI), a leading provider of AI-driven solutions for the gaming and hospitality industries, has been recognized by the County of San Diego with a prestigious Certificate of Recognition for Excellence Through Innovation.
The award, issued by the San Diego County Assessor/Recorder/County Clerk’s Office under Jordan Z. Marks, honors QCI for outstanding service, innovation, and contributions to the community.
Quick Custom Intelligence was recognized for its organizational excellence and continued advancement of cutting-edge technologies that support data-driven decision-making across the gaming and hospitality sectors.
These honors reflect QCI’s ongoing commitment to innovation, excellence, and community impact. Through its powerful enterprise platform, QCI continues to help organizations unlock actionable insights, optimize operations, and deliver enhanced customer experiences.
“This recognition is a testament to the incredible work of our entire team and our shared mission to innovate with purpose. We are proud to contribute to a thriving San Diego community while pushing the boundaries of what’s possible with data and technology,” said Dr. Ralph Thomas, Co-Founder and CEO of QCI.
The post San Diego County Honors Quick Custom Intelligence for Innovation appeared first on Americas iGaming & Sports Betting News.
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