Latest News
Cross-Selling and Upselling in Poker Stores: How to Increase the Average Check
Revenue optimization has emerged as one of the key success factors in the highly competitive online poker industry. With the growing costs of acquiring players and the challenge of retaining them, poker operators need more ways of generating revenue. In this light, the In-Store feature developed by EvenBet Gaming has brought a new change in the industry: boosting the operator’s revenue while offering engaging game perks for the players.
The mechanics of online poker rooms
Historically, online poker rooms have been able to attract a variety of players with diverse games, starting from the more common Texas Hold’em to the less known Razz. In the past, poker platforms have depended on rake, which is a small percentage of every pot, or tournament fees as their main sources of income.
However, nowadays, these models have become less dependable as poker operators face a number of challenges. They are always torn between the need to meet regulatory requirements, maintain their profit margins, and keep the players happy. This has led to the need to increase the average revenue per user (ARPU) without losing customers in this competitive environment.
Welcome cross-sell and upsell — two effective techniques successfully implemented in niches like e-commerce and are now actively used in the poker segment. These strategies have been effective in increasing the LTV and customer retention rates. For poker rooms, this could mean the difference between going bust and holding out for the long term.
Cross-selling in poker
Cross-selling is the practice of selling related products or services to existing customers. In the poker context, this could take several forms:
- Basic cross-sell: advertising casino games to sports bettors and the other way around. For example, a poker room may recommend slot games to the players who frequently play Texas Hold’em.
- Intermediate cross-sell: the use of player data to develop more specific campaigns. For instance, if data reveal that poker tournament players like to play blackjack, the room may target blackjack to tournament players.
- Advanced cross-sell: a more complex approach that employs dynamic and data-driven models to provide the player with customized suggestions. For example, when a player’s activity and their preferences are used to recommend new games or tournaments that may be interesting.
Upselling in poker
Upselling persuades the customer to choose a better version of the product they are already using. In poker rooms, this might involve:
- Providing VIP tournament seats to the ordinary cash game participants.
- Offering higher risk and reward tables to players who play at lower limits.
- Offering additional services such as higher level statistics or time bank top-up.
Through these strategies, poker operators can develop multi-players — customers who interact with several products. Multi-players have higher retention rates and an average future value of 50% higher than that of single-product players.
For poker room operators, understanding these cross-sell and up-sell strategies might be the only way to not only survive but prosper in the highly saturated online gaming market. It’s about the long-term perspective and the audience that will provide constant revenues.
Applying cross-selling and upselling to poker platforms
The poker industry is one of the most suitable for cross-sell and upsell strategies. The EvenBet Gaming In-Store feature is a game-changer for operators as it provides a range of virtual items that can improve the players’ experience.
Items available for cross-selling include:
- Play money packages: for those who wish to play or warm up with other games without staking their real money.
- Time bank extensions: allowing the players to spend more time making strategic moves over the course of the game.
- Rabbit hunting feature: enabling the players to see the cards that would have been dealt in the next round once a round is over.
- Opponent game statistics: informing the players about the actions and strategies of their opponents during the game.
Upselling opportunities in the store include:
- VIP cards with bundled perks: EvenBet store offers customisable sets of benefits that come at a lower price when bought together.
Yet another option are loyalty programme incentives that can come in different styles:
- Premium tournament entries: as players accumulate cash game points or achieve a certain hand count, they can unlock access to exclusive tournaments.
- Exclusive game access: higher-tier loyalty members might gain entry to special cash games or tables not available to the general player base.
These features are beneficial for the platform’s revenue, and they also boost the gaming experience and bring greater satisfaction to the players.
Strategies for increasing the cash flow
To optimize revenue in online poker stores, operators should implement a comprehensive strategy that encompasses several key elements:
- Strategic offer placement: display relevant promotions in the lobby and during the game, so that they do not interfere with the gameplay. This approach keeps the audience interested in your offer without being annoying.
- Personalized marketing: use player data to create specific promotions that will appeal to the players’ preferences and activities.
- Value-driven bundles: offer appealing promotional offers like “two for the price of one” and combo packages. Such offers have high perceived value for the players, as in a bundle they receive more than each separate item’s worth.
- Time-sensitive promotions: take advantage of the FOMO effect by offering time-sensitive products or services. This creates urgency, which in turn leads to faster buying decisions.
- Integrated loyalty schemes: integrate cross-selling and upselling opportunities in the loyalty programme. This helps retain the players for a long time and makes them use the platform more frequently.
By implementing these strategies, poker room operators can create a more engaging and profitable store environment. This holistic approach not only drives revenue but also enhances the overall player experience, fostering loyalty and sustained growth in the competitive online poker market.
Seizing the opportunity
Well-adopted cross-sell and upsell strategies can greatly improve both the cash flow and the players’ experience. This way, operators can increase their user lifetime value while enhancing the quality of the game. If you want to transform your poker platform’s monetisation model, learn more about EvenBet Gaming’s advanced store options and find out how these enhancements can help you increase player worth and involvement. The operators able to balance the revenue targets and player satisfaction will be in good standing to succeed in this competitive market.
The post Cross-Selling and Upselling in Poker Stores: How to Increase the Average Check appeared first on European Gaming Industry News.
Conferences
ProgressPlay Celebrates Major Success at ICE Barcelona 2026 and Prepares to Expand Worldwide
ProgressPlay, a prominent iGaming platform provider, today looked back on a transformative and highly successful presence at ICE Barcelona 2026, where its recently launched Dual-Engine Strategy struck a strong chord with operators and industry leaders. The occasion acted as an active confirmation of the company’s targeted vision, creating notable partnership momentum and paving the way for rapid international expansion in the coming year.
The company’s strategic focus on its Standalone and dedicated Sweepstakes solutions was central to discussions at its booth, indicating a distinct market need for more sophisticated and bold partner opportunities.
ProgressPlay indicated a remarkable number of high-caliber meetings with well-known brands and driven newcomers, all in search of strategic resources to develop, possess, and grow their gaming enterprises effectively.
“The response at ICE was phenomenal and precisely aligned with our thesis,” said Itai Lowenstein, CEO of ProgressPlay. “The industry is actively seeking more than a one-size-fits-all solution. Operators are strategists, and they came to us looking for the right engine for their specific ambition.”
Lowenstein continued: “Whether it was the profound control of the Standalone model for building a legacy asset or the agile, acquisition-focused power of our Sweepstakes framework, we demonstrated that ProgressPlay is the versatile partner for this new era. The conversations have moved from ‘what can you do’ to ‘how do we build our future together’.”
Operators expressed strong appreciation for the Standalone solution’s potential for genuine commercial autonomy, allowing full ownership of the player relationship from start to finish, while utilizing ProgressPlay’s powerful technology framework. At the same time, the Sweepstakes category was acknowledged as a brilliant way to access high-growth, engagement-driven markets, especially in areas where combining entertainment with gaming elements is essential.
“ICE 2026 was a defining moment for our partner-centric narrative,” stated Marina Nahhas, Head of B2B Sales and Marketing at ProgressPlay. “We engaged with visionary leaders who saw our Sweepstakes solution not as a niche product, but as a strategic funnel for community building and market entry.”
Nahhas explained: “Equally, the Standalone model attracted partners with deep brand equity looking for a technology ally, not just a supplier. The energy confirmed we are providing the essential toolkit for the next wave of iGaming innovation.”
After the achievement in Barcelona, ProgressPlay is now strongly dedicated to transforming this momentum into enduring partnerships. The company reiterates that its robust, adaptable platform is accessible to operators in every market, as long as the operator secures the required local license.
This concept of empowered collaboration allows brands to utilize ProgressPlay’s acclaimed casino and sportsbook offerings, managed services, and unique technology to enter their selected markets effectively and in compliance.
The team is currently getting ready for the upcoming series of significant industry events where they will further promote discussions on growing strategic partnerships.
“The journey continues from here,” concluded Lowenstein. “ICE was the launchpad. Now, we enter a phase of execution and collaboration with the partners who joined our vision in Barcelona. Our platform is ready, our strategy is proven, and our commitment is to be the growth engine for every licensed operator, anywhere in the world, who shares our ambition for excellence.”
The post ProgressPlay Celebrates Major Success at ICE Barcelona 2026 and Prepares to Expand Worldwide appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Ebaka Games
Ebaka Games secures first aggregator partner with Hub88 deal
Ebaka Games has taken a major step in its growth journey by securing its first aggregator partnership with Hub88, officially ending its period of exclusivity with menace.com and opening up to new commercial opportunities.
The new agreement will see Hub88’s network of operators among the first to access Ebaka Games’ distinctive portfolio, known for its original mechanics and bold approach to instant-play gaming.
Through seamless integration via the Hub88 API, partner operators can quickly onboard Ebaka’s full suite of instant games. The portfolio is designed to stand out, featuring dynamic gameplay, striking visuals, proprietary Ebaka game modes, high-volatility mechanics, and generous multipliers. The studio’s focus is firmly on delivering instant entertainment and driving strong player engagement.
Commenting on the partnership, Ebaka Games CEO Vitalii Zalievskyi said:
“It is time to bring Ebaka Games’ genuinely thrilling content to players around the world, and partnering with Hub88 is an important step as we scale our operations. We’re excited that operators can now integrate our games so easily, and we look forward to building a strong, long-term partnership with Hub88 as we expand globally.”
The Hub88 deal marks the first phase of Ebaka Games’ wider distribution strategy. The studio has confirmed that additional partnerships are already in the pipeline, with its content set to roll out across major operators and leading aggregators in the near future.
The post Ebaka Games secures first aggregator partner with Hub88 deal appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
Latest News
QTech Games Partners with PEA Gaming to Roll Out More Premium Weightless Games
QTech Games, the top game distributor in all emerging markets, has sustained the momentum in its 2026 pipeline, attributed to its recent agreement with the up-and-coming supplier of weightless games, PEA Gaming.
Lighter than light, this weightless category features games that are under 1% the size of conventional light games. Importantly, PEA Gaming provides the sole games that are entirely compatible on various devices, ranging from basic feature phones to advanced smartphones.
Incorporating offerings from the most imaginative and cutting-edge “weightless games” supplier further enhances QTech Games’ expanding platform, which brings the broadest selection of online games to new markets, featuring both renowned brands and the industry’s most thrilling emerging developers.
The games offered to its partners include well-known favorites and new titles, such as Penalty, Roulette, Hilo, Tusks & Tails, and Target, all of which are supported by robust mathematical modeling and easy, recognizable gameplay.
Participants in developing markets frequently face technological obstacles to participation, including limitations in handset quality, limited access to high-speed networks, or elevated data expenses. Consequently, PEA Gaming’s games are tailored for this particular segment, aiming to address these challenges while maintaining a high-quality product. The agreement further expands PEA Gaming’s global presence, opening up previously inaccessible regions from Africa to Latin America for varied development.
Philip Doftvik, QTech Games’ CEO, said: “PEA Gaming is injecting a prized weightless specialism into the sector, particularly in emerging markets where network connectivity can encounter serious challenges. We’re integrating more and more “weightless” games for markets like Africa to overcome those ongoing data/network obstacles without sacrificing the delivery of high-quality product.
“PEA Gaming’s keystone is developing easily intelligible and engaging games for all – prioritizing performance wherever you set your scene on the map. These games are indicative of our strategy to bring more agile entertainment options to the QTech Games platform for our partners worldwide.”
Permi Jhooti, CEO of PEA Gaming, added: “We’ve created a new space of weightless games that finally provide an immersive gaming experience to all users, regardless of device and bandwidth limitations. Partnering with QTech represents a fantastic opportunity to strengthen our product distribution across emerging territories and deliver our great games to a range of top-tier partners.
“That’s why we design every game with emerging market players in mind: those facing real-world challenges like basic handsets, slow networks, and expensive data. Our games are purpose-built for this audience, tackling these limitations head-on while still delivering a high-quality, seamless experience. Our approach is simple: create fun, rewarding games without the excess — and it works. By stripping out all the fluff, our games are a mind-blowing 2,000 times smaller than many so-called “light” games, making costly data usage a thing of the past.
“Above all, this collaboration marks a significant step forward for PEA Gaming’s growth strategy in untapped territories like Africa and Latin America where our games will doubtless prove popular since they work everywhere, even in regions where low-end devices and limited network speed are prevalent.”
The post QTech Games Partners with PEA Gaming to Roll Out More Premium Weightless Games appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.
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