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Gaming Americas Weekly Roundup – June 3-9

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Welcome to our weekly roundup of American gambling news again! Here, we are going through the weekly highlights of the American gambling industry which include the latest news and new partnerships. Read on and get updated.

Latest News

BetConstruct is set to showcase its extensive array of leading-edge products and solutions at the Peru Gaming Show, Jockey Exhibition Centre, Lima, from June 12 to 13. The Peru Gaming Show (PGS), with 21 years of history, is Latin America’s largest gaming fair bringing together top brands, slot machine manufacturers, software developers and platforms for online games and sports betting.

OLG has begun the process of selecting a technology platform provider to replace aging, back-end lottery technology systems. On May 31, 2024, a Request for Proposal (RFP) was posted on MERXTM to initiate this work. The future implementation of a new lottery platform will give OLG the foundation needed to capitalise on emerging technological trends and offer market-leading products and experiences.

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Jackpot Digital Inc., a leading manufacturer of electronic multiplayer dealerless poker tables, announced that it has completed the installation of one Jackpot Blitz casino machine at Gray Wolf Peak Casino, located in Missoula, Montana. Currently, the Company has over 70 Jackpot Blitz tables in the field. The Company’s order book continues to grow and now includes more than 90 additional Jackpot Blitz tables, an increase of approximately 120% over the current installation base.

Bragg Gaming Group announced the appointment of Robbie Bressler as interim Chief Financial Officer, effective July 1, 2024. Bressler brings a wealth of experience to the role, previously holding senior finance positions, including SVP Finance, at Bally’s Corporation, Gamesys Group plc and The Intertain Group Ltd. He is currently serving as CFO of ForumPay Ltd., a crypto payment processing company. He began his career at Ernst & Young, where he spent over a decade in their financial services assurance group.

Evolution announced that its highly successful, world-leading Crazy Time live game show has launched to online players in Pennsylvania and West Virginia. Pennsylvania and West Virginia have become the latest states to join Crazy Time’s much-anticipated US rollout, following the game show’s US debut in New Jersey in December last year.

Partnerships

PENN Entertainment has announced that it has reached an agreement with Golf Canada on a multi-year extension for theScore BET to continue as the organisation’s exclusive Official Gaming Partner. The partnership includes sponsorship of Canada’s marquee national golf championships, the RBC Canadian Open and CPKC Women’s Open.

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BetMakers Technology Group Ltd has announced that it has signed two-year market access and content agreements with bet365 relating to New Jersey and Colorado. Under the agreements, bet365 will be licensed by BetMakers to offer fixed odds bets on thoroughbred horse racing to bet365 customers within New Jersey. Bet365 will also be licensed to distribute BetMakers’ thoroughbred racing content to bet365 customers in New Jersey and both thoroughbred and harness racing in Colorado.

Pragmatic Play, a leading content supplier to the iGaming industry, has reinforced its commitment to Latin American expansion by strengthening its existing relationship with Colombian operator FullReto. The latest agreement will see FullReto offer its players a broad selection of Pragmatic Play’s unique Virtual Sports titles, building on an already extensive offering of over 300 Slots and Live Casino games.

The post Gaming Americas Weekly Roundup – June 3-9 appeared first on European Gaming Industry News.

Gambling in the USA

MGM Resorts International Announces Agreement to Acquire Tipico’s U.S. Sportsbook

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MGM Resorts International (NYSE: MGM) (“MGM Resorts” or the “Company”) today announced that its subsidiary, LeoVegas Group (“LeoVegas”), has entered into an agreement to acquire the product and technology platform constituting the U.S sportsbook and online casino from Tipico Group Ltd (“Tipico”).

This acquisition is the second major investment by LeoVegas, following the acquisition of game developer Push Gaming in 2023. The acquisition will allow LeoVegas to operate a purpose-built proprietary sportsbook across all international markets and brands, with the exception of those exclusive to the BetMGM JV, with a focus on a clean, fast consumer experience with top-class product, pricing and functionality.

Tipico will wind down its U.S. operations prior to the closing of the acquisition. As part of the transaction, LeoVegas will acquire certain of Tipico’s U.S. facing management, technology and trading teams across the U.S., Colombia and Europe.

“The acquisition of Tipico’s award winning U.S. platform marks a significant milestone in the strategic development of MGM Resorts’ global digital gaming business, allowing us to operate a proprietary sports betting platform,” said Gary Fritz, President, MGM Resorts International Interactive, “This acquisition gives us control of our entire technology ecosystem, and we are delighted to bring Tipico’s U.S. team, with their track record of developing high quality product and pricing capabilities, into our business.”

LeoVegas CEO Gustaf Hagman added: “By controlling our own sportsbook technology, we ensure that we will deliver the world’s greatest iGaming experience to customers across all our markets and brands. Powering our strong brands with a competitive and innovative sports product will enable us to grow and strengthen our sportsbook offering in both new and existing markets. I look forward to welcoming the talented teams from Tipico’s U.S. business into the LeoVegas Group very soon.”

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The transaction is subject to customary closing conditions and is expected to be completed in the third quarter of 2024.

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Gambling in the USA

ComOps Accelerates Employee Experience Solutions, in Partnership with Medallia

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Utilizing Actionable Insights to Redefine the Future of Employee Experience 

ComOps, a leading customer experience (CX) and professional service solutions provider for the hospitality and casino industries, today unveiled its accelerated Employee Experience (EX) Solutions in partnership with Medallia, a pioneer in experience management. This collaboration is poised to transform employee feedback, a crucial yet frequently underestimated asset for improving a company. By harnessing employee insights, organizations can streamline operations to foster a more productive and satisfied workforce.

The partnership with Medallia enables ComOps to integrate Medallia’s advanced experience management platform into its suite of services, providing clients with unparalleled insights into employee satisfaction and engagement. Drawing on ComOps’ strong foundation in EX, the program includes a suite of services from implementation to program management to advisory services. Notably, the EX surveys feature a transparent, tiered structure based on the number of employees, ensuring flexibility and scalability for organizations of all sizes.

“We are thrilled to partner with Medallia to bring these innovative solutions to our clients,” said Robert Levine, CEO of ComOps. “Our combined expertise will allow us to deliver actionable insights that drive meaningful change, improve employee engagement, and boost operational efficiency. When you realize that less than half of organizations quickly take action based on employee feedback, this presents an enormous opportunity to build employee trust and foster innovation.”

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George Polyard, Vice President of Customer Experience at ComOps, added, “Emphasizing Employee Experience has been shown to boost employee satisfaction, reduce turnover, and improve retention rates. Additionally, research indicates that satisfied employees are more inclined to deliver superior service, an essential factor for industries heavily dependent on customer service.”

The new Employee Experience Solutions by ComOps are designed to address the unique challenges faced by various industries, including hospitality, healthcare, and commercial operations. By leveraging Medallia’s powerful analytics and ComOps’ strategic expertise, organizations can expect to see notable improvements in employee retention, productivity, and overall workplace satisfaction.

ComOps is officially unveiling the Employee Experience Solutions at the Hospitality Industry Technology Exposition and Conference (HITEC), the world’s largest, longest-running hospitality technology event, June 24-27, 2024. Attendees can stop by ComOps at Booth #817 for more information.

 

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Red Rake Gaming Partners with DraftKings in the U.S.

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Red Rake Gaming, a prominent developer of high-quality online casino content, is excited to announce a new strategic partnership with DraftKings, a leading name in the U.S. sports betting and online gaming industry.

This landmark agreement will see Red Rake Gaming’s innovative and engaging casino games integrated into DraftKings’ platform, offering their extensive player base access to a rich selection of top-performing titles.

The partnership will initially focus on key states, including New Jersey and Pennsylvania including Ontario in Canada, where Red Rake Gaming aims to establish a strong presence and contribute to the vibrant online gaming markets. This collaboration is a significant step in Red Rake Gaming’s broader North American expansion strategy, highlighting its commitment to delivering exceptional gaming experiences to American and Canadian players.

“We are thrilled to partner with DraftKings, a true leader in the U.S. online gaming sector,” said Nick Barr, Managing Director of Red Rake Gaming Malta. “DraftKings’ extensive reach and dedicated player base provide a fantastic platform for us to showcase our innovative games. We are confident that our diverse range of content will resonate well with DraftKings’ players and enhance their gaming experience.”

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This collaboration with DraftKings is one of several strategic alliances that Red Rake Gaming has planned as part of its entry into the U.S. markets of New Jersey, Pennsylvania, and Michigan. By partnering with leading operators in these states, Red Rake Gaming aims to replicate its European success and deliver its captivating gaming experiences to a new audience.

Players across these states can anticipate an influx of engaging and innovative games, characterized by Red Rake Gaming’s trademark high-quality graphics, unique game mechanics, and player-centric features. As Red Rake Gaming continues to expand its footprint in the U.S., it remains committed to pushing the boundaries of online casino gaming and setting new standards in player entertainment.

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