Henry Williams
MGCB Adopts 1-800-GAMBLER as Statewide Problem Gambling Helpline

The Michigan Gaming Control Board (MGCB) announced new efforts to streamline access to help by promoting 1-800-GAMBLER as the state’s primary problem gambling helpline. Operated by the National Council on Problem Gambling (NCPG), the National Problem Gambling Helpline (1-800-GAMBLER) is the largest problem gambling helpline network in the world by call volume, population served and geographic area covered. The helpline connects people and families impacted by problem gambling with professional support, local referrals, and resources.
Online gaming platform providers operating in Michigan will be required to display the 1-800-GAMBLER number as part of their responsible gaming messages and update any existing listed helpline numbers by Aug. 8, 2024.
1-800-GAMBLER serves as a single, streamlined access point to local services and problem gambling help from anywhere in the US. The adoption of the number by MGCB for use in Michigan helps to move one step closer to consolidating the variety of state-level gambling helplines into one easy-to-remember problem gambling helpline number.
“The National Problem Gambling Helpline Network connects individuals struggling with gambling addiction to trained professionals who offer confidential assistance and resources. By adopting 1-800-GAMBLER as the statewide problem gambling helpline, the MGCB reinforces its commitment to ensuring a safe and secure gaming environment for players across the state by ensuring that resources for treatment and recovery can be accessed quickly and easily,” MGCB Executive Director Henry Williams said.
The 1-800-GAMBLER helpline will replace the Michigan Problem Gambling Helpline currently in circulation (1-800-270-7117), although the previous number will remain in operation. Calls made to 1-800-GAMBLER from Michigan will be routed to the Michigan Department of Health & Human Services (MDHHS). The helpline can also be reached by texting 800GAM or chatting online at 1800gamblerchat.org. Trained contact center staff are available 24/7, 365 days a year to provide support, guidance, and relevant information to anyone seeking help related to problem gambling.
“An easily accessible helpline is a vital tool in providing problem gambling support services across the country. We applaud MGCB for taking proactive efforts to address the needs of those affected by problem gambling and for recognizing the significance of promoting 1-800-GAMBLER in Michigan,” said Keith Whyte, NCPG Executive Director.
Compliance Updates
MGCB Continues Crackdown on Unlicensed Online Casinos

The Michigan Gaming Control Board (MGCB) has taken decisive action against five offshore online casinos, sending cease-and-desist letters for violating state gaming laws. These websites offer a variety of casino games, such as slots, poker, blackjack, Keno, bingo, and game show games, in addition to sports betting.
The following unlicensed operators are now under scrutiny following the MGCB’s action:
BetWhale Casino, Curaçao
Black Lotus Casino, owned by TD Investments Ltd., Belize
Coins Game Casino, Curaçao
Love2play Casino, Curaçao and Costa Rica
Orion Stars 777 Players, Sichuan Province, China
“These illegal platforms not only violate Michigan’s gaming regulations but also put consumers at risk by offering unreliable withdrawal options and lacking essential consumer protections. Our top priority is safeguarding Michigan residents by ensuring that all online gaming activities are conducted legally and safely. These operators must stop their activities or face additional legal consequences,” MGCB Executive Director Henry Williams said.
Investigations into these illegal activities have revealed that the operators are in violation of multiple Michigan state laws.
Despite offering various payment options like Visa, MasterCard, PayPal, and cryptocurrencies (e.g., Bitcoin and Ethereum), these illegal operators impose strict withdrawal conditions, often requiring players to wager their initial deposits multiple times before they can access their winnings.
The MGCB has given these operators 14 days from the date of receipt of the cease-and-desist letters to halt their illegal activities.
The post MGCB Continues Crackdown on Unlicensed Online Casinos appeared first on Gaming and Gambling Industry in the Americas.
blackjack
MGCB Issues Cease-and-Desist Letters to Nine Unlicensed Online Casinos

The Michigan Gaming Control Board (MGCB) has taken strict action against nine online casinos, issuing cease-and-desist letters for violations of state gaming laws. The affected websites offer a range of casino-style games, such as slots, poker, blackjack, roulette, and craps, as well as betting services for sporting events and horse races.
The following operators have been issued cease-and-desist orders:
BetAnySports (BAS)
CoolCat Casino
Diamond Sportsbook International, d/b/a BetDSI.eu (BetDSI)
Solar Game LTD and Busan Trade Office (Go Go Gold)
My Dreams Casino
NonStop casino
Palace of Chance
Xbet Casino
WagerWeb
“These unlicensed operators are not only in violation of Michigan’s laws but also pose significant risks to consumers by offering limited and often unreliable withdrawal options. Our role is to protect Michigan residents by ensuring that all online gambling activities are carried out legally and responsibly. These operators have 14 days to cease their illegal activities or face further legal action,” said MGCB Executive Director Henry Williams.
The post MGCB Issues Cease-and-Desist Letters to Nine Unlicensed Online Casinos appeared first on Gaming and Gambling Industry in the Americas.
Detroit
Michigan Gaming Control Board Executive Director Extends Support for Governor’s Economic Initiatives and State of the State Address

Michigan Gaming Control Board (MGCB) Executive Director Henry Williams has issued the following statement after Governor Gretchen Whitmer delivered her sixth annual State of the State address at the Michigan State Capitol Building this evening, during which she outlined priorities for the year to state legislators and leaders:
“As a native of Detroit, lifelong Michigander and dedicated gaming regulator, I am pleased to express my support for the Governor and her commendable economic initiatives as outlined in her recent State of the State address. Governor Whitmer has demonstrated a sincere commitment to promoting economic growth and revitalizing our great state and Michigan’s gaming industry is a significant contributor to that effort.
“Our commercial and tribal operators are already on a roll in 2024, fueled by momentum from 2023; a year that saw Michigan’s total iGaming and sports betting gross receipts hit a record $2.3 billion. The state continues to receive hundreds of millions of tax dollars from gaming operators and the casinos, which is much-needed funding that goes back into supporting our local communities and their citizens.
“Despite the fact that Michigan only recently launched online gaming three years ago, it has since become an emerging powerhouse and the country’s second leading iGaming market, just ahead of New Jersey and behind Pennsylvania, proving that we’re well on our way to being simply the best.
“It is through the collaboration of government, businesses and communities that we owe our collective success and through which we can achieve continued economic growth and development that creates a better future for all Michiganders. I am proud to be a part of it and pledge my support to collaborate with the Governor and her administration in achieving our shared goals.”
Gambling in any form is for entertainment purposes only. If someone has a gambling problem, please call the state’s 24-hour, toll-free helpline at 1-800-270-7117 or the MGCB’s responsible gaming section at 1-888-223-3044. Visit the Responsible Gaming page of the MGCB website for information on self-exclusion programs including the Disassociated Persons List and the Internet Gaming and Sports Betting Responsible Gaming Database and DontRegretTheBet.org for additional tools to game responsibly.
The Michigan Gaming Control Board shall ensure the conduct of fair and honest gaming to protect the interests of the citizens of the state of Michigan. Learn more at Michigan.gov/MGCB.
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