Australia
The Star: Queensland Operations Update Remediation Plan, Licence Suspension and Special Manager
Further to the announcement of 9 December 2022 in relation to the disciplinary action and appointment of the Special Manager to monitor the operations of Treasury Brisbane and The Star Gold Coast, The Star Entertainment Group Limited (The Star) provided the following update.
Approval of Remediation Plan in Queensland
As previously disclosed, The Star submitted a draft Remediation Plan (Remediation Plan) to the relevant Queensland regulatory authorities, designed to address the issues identified by the Bell and Gotterson reviews. The Remediation Plan includes approximately 640 milestones across 15 workstreams to be implemented over a multi-year period.
The Star has been advised that the Attorney-General of Queensland, the Honourable Yvette D’Ath MP, has approved the Remediation Plan, as applying to the casino entities for The Star Gold Coast and Treasury Brisbane casinos.
Extension of Deferred Suspension of Casino Licences and Special Manager Appointment
Following this decision, The Star has also been advised that, on the recommendation of the Attorney-General, the Governor-in-Council has approved:
- changing the date of effect of the 90-day casino licence suspensions for The Star Gold Coast and Treasury Brisbane casinos from 1 December 2023 (the originally determined date) to 31 May 2024; and
- extending the term of the Special Manager for The Star Gold Coast and Treasury Brisbane casinos by 12 months to 8 December 2024.
Accordingly, The Star will be required, prior to 31 May 2024 when the deferred suspensions would otherwise take effect, to demonstrate to the Queensland Government, that it is delivering upon the approved Remediation Plan and returning to suitability.
The Star’s Group CEO and Managing Director, Robbie Cooke, said:
“We’re pleased to have our Remediation Plan approved in Queensland.
It’s an important step on our path to returning to suitability in Queensland and will track and hold us accountable throughout the multi-year program we are committed to delivering.
At the same time, we are fully aware that successful implementation of the Remediation Plan will require the utmost rigour and discipline.
We need to regain the trust and confidence of all our stakeholders and communities and continue to have an unwavering focus on transformation.
That comes from a clear understanding that holding casino licences is a privilege, not a right.”
These decisions relate only to The Star’s Queensland operations. The Star is continuing to engage with the New South Wales Independent Casino Commission in relation to its Sydney operations and will make a separate announcement in relation to the position in New South Wales.
Australia
ACMA: Tabcorp Pays $262,000 Penalty for Illegal In-Play Bets
Tabcorp Holdings Limited (Tabcorp) has paid a $262,920 penalty for taking online in-play sports bets, which is illegal in Australia.
An Australian Communications and Media Authority (ACMA) investigation found Tabcorp accepted 854 in-play bets across 69 tennis matches between April and October 2023.
Online in-play betting—wagers made on a sporting event after it has commenced—is prohibited in Australia under the Interactive Gambling Act 2001.
Authority member Carolyn Lidgerwood said the ban on online in-play betting is in place to protect vulnerable people.
“In-play betting increases access to gambling opportunities and exacerbates the risks of gambling harm, as people can place bets with high frequency on multiple outcomes during sporting events,” Ms Lidgerwood said.
“There has been significant growth in online sports betting in recent years and it’s important all online wagering services have systems in place so that illegal in-play bets are not accepted.”
During the investigation Tabcorp reported that the breaches occurred due to a technical “bug” in its systems. While the error first occurred in April 2023, it was not fixed until October 2023.
“Tabcorp is a major wagering operator and it is concerning that it took some 6 months for the system error to be identified and fixed,” Ms Lidgerwood said.
In addition to paying the $262,920 penalty, Tabcorp has also advised the ACMA of controls it now has in place and future steps it will be taking to minimise the risk of online in-play bets being accepted.
In its consideration of this matter the ACMA also took into account that Tabcorp had voided all bets so consumers did not suffer any loss and Tabcorp did not profit from the errors.
Tabcorp was previously issued a formal warning by the ACMA in November 2021 for accepting in-play bets on a United States college basketball game.
The post ACMA: Tabcorp Pays $262,000 Penalty for Illegal In-Play Bets appeared first on European Gaming Industry News.
Australia
AUSTRAC and Pacific Financial Intelligence Units Gather in Brisbane to Tackle Financial Crime in the Region
Identifying ways to combat serious financial crime is the key focus when financial intelligence units (FIUs) from across the Pacific meet in Brisbane.
Representatives from 13 Pacific nations are gathering for the Pacific Financial Intelligence Community (PFIC) plenary, which is hosted by AUSTRAC.
The three-day event, which is now going on, provides a valuable opportunity for FIUs to further explore initiatives to fight financial crime. These include joint operations, intelligence sharing, capacity-building activities and region-wide technological enhancements.
Since last year’s meeting in the Cook Islands, PFIC members have focused their efforts on combating transnational organised crime, corruption and child sexual exploitation. AUSTRAC has worked with FIUs to ensure they have the training and capabilities required to proactively identify and tackle these crimes.
As well as ongoing themes such as money laundering, this year’s meeting will also address emerging issues such as illicit use of cryptocurrency, new payment platforms and gambling in the region.
AUSTRAC CEO Brendan Thomas said PFIC is a good example of the value strong regional partnerships bring to combating money laundering and other serious financial crime.
“As Australia’s financial intelligence unit, we’re not just focused on ensuring the security of Australia’s financial system, we also have a key role to play in working with our neighbours to combat the harms posed by criminal networks across the region,” Mr Thomas said.
“To put it into perspective, behind each of these crimes are people who are left devastated by the impacts of online scams, child sexual exploitation, environmental crimes or drug trafficking.
“PFIC was established by AUSTRAC and other regional partners in 2021 to promote greater collaboration among Pacific FIUs, and we’re so proud of the outcomes it’s already delivered.”
The Head of the Cook Islands FIU and outgoing Co-Chair of the PFIC, Mr Walter Henry, said he’s honoured to have played a leading role in PFIC over the last two years.
“Serious financial crime affects all of our nations, so we must work together to combat threats which undermine our financial security and community safety,” Mr Henry said.
“The PFIC has proven to be a vital channel for sharing intelligence, for working on capability enhancements and for staying across emerging threats and developments in technology.”
The Attorney-General will address the conference, to speak about Australia’s commitment to building strong regional partnerships to combat transnational financial crime, and ongoing efforts to strengthen Australia’s anti-money laundering system.
Representatives from the financial intelligence units of Australia, Cook Islands, Fiji, Kiribati, Nauru, New Zealand, Palau, Papua New Guinea, Republic of Marshall Islands, Samoa, Solomon Islands, Tonga and Vanuatu will be in attendance.
AUSTRAC is the permanent Co-Chair of the forum. The Head of the Fiji FIU is scheduled to take on the rotating Co-Chair position at the end of this plenary meeting.
The post AUSTRAC and Pacific Financial Intelligence Units Gather in Brisbane to Tackle Financial Crime in the Region appeared first on European Gaming Industry News.
Australia
Vanguard Overwatch is Hardening Gaming Venues Against Financial Crime and Working Towards Minimising Gambling Harm
Vanguard Overwatch is positioning itself as an essential partner for gaming venues and wagering operators, supporting them in navigating regulatory complexities and enhancing their operational integrity. Under the leadership of founder Paul Newson—whose impressive career spans regulation, governance, and public policy across several key domains—Vanguard Overwatch has launched a rigorous accreditation programme that redefines industry standards for anti-money laundering (AML) and responsible gambling practices.
At the core of Vanguard Overwatch’s approach is a comprehensive framework built on eight foundational pillars that ensure holistic evaluation and continuous improvement in key areas:
1. Strategy, Risk and Governance – Assessing board performance, strategic direction, risk appetite and governance structures to promote effective oversight, transparency and sustainability.
2. Safer Gambling Approach – Reviewing how safer gambling principles are embedded within organisational strategies, fostering a culture prioritising player protection and harm prevention.
3. AML/CTF Policies and Procedures – Conducting thorough evaluations of AML/CTF policies to ensure compliance and cultivate a culture resistant to financial crime.
4. Compliance with Codes of Practice – Enhancing compliance culture and leadership, demonstrating adherence to regulatory expectations and reinforcing social licence.
5. Assurance and Implementation – Going beyond policy review to test practical implementation and culture through observations and targeted sampling.
6. Training and Development – Emphasising the importance of continuous learning to empower staff, ensuring they are well-equipped to meet regulatory and operational challenges.
7. Compliance Culture – Promoting a transparent, ethically driven environment where compliance is embedded in decision-making and leadership behaviour.
8. Advertising, Marketing and Promotions – Ensuring responsible advertising practices that protect vulnerable groups and sustain public trust.
These pillars guide the accreditation process and reflect Vanguard Overwatch’s broader mission: to bolster ethical leadership, instil a proactive compliance culture and support continuous innovation within the industry. This approach allows gaming venues and wagering operators to strengthen their practices, align with the highest standards and confidently navigate an evolving regulatory environment while underscoring sector innovation and sustainability.
To complement its comprehensive accreditation framework, Vanguard Overwatch offers Reconnaissance, a preliminary health check service that provides a quick, high-level assessment of an organisation’s AML and responsible gambling arrangements. This service offers an authoritative snapshot that identifies the current state of compliance, pinpointing potential vulnerabilities and opportunities for improvement and remediation.
Another standout offering is Steward, a customisable service bundle tailored to provide specialised support to meet the specific needs of each organisation. This flexible solution includes priority regulatory advice and guidance, support for leadership teams and can be scaled up to provide comprehensive, turn-key solutions that cover strategic planning, compliance innovation and contributions to public policy and industry initiatives. By adapting to an organisation’s requirements, Steward empowers businesses to maintain robust compliance frameworks, drive continuous improvement and stay ahead in an ever-changing regulatory landscape.
With these added services, Vanguard Overwatch underscores its commitment to empowering gaming and wagering operators through preliminary and comprehensive assessments, targeted guidance and continuous support, ensuring they not only navigate but thrive amid regulatory challenges.
Paul Newson’s vision for Vanguard Overwatch extends beyond meeting existing regulations; it sets a benchmark for excellence that builds trust and promotes industry sustainability. Through rigorous assurance and ongoing evaluations, Vanguard Overwatch enables organisations to enhance their operations, protect their reputations and demonstrate leadership in responsible gambling and compliance.
The post Vanguard Overwatch is Hardening Gaming Venues Against Financial Crime and Working Towards Minimising Gambling Harm appeared first on European Gaming Industry News.
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