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Two in Three People Experiencing Gambling Problems Keep Issue Hidden

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As many as 2 in 3 adults (64%) in Great Britain who have experienced any gambling problem have kept their experience hidden, new research from GambleAware has revealed. With almost 2 in 5 (39%) of those who hadn’t opened up stating feelings of stigma such as shame, guilt and fear of judgement represent key barriers to reaching out for support – the charity is issuing a call to end damaging stigma and encourage those who may be experiencing gambling harms to “open-up about gambling”.

Zoë Osmond, Chief Executive of GambleAware, said: “It’s alarming to see the number of people who are struggling in isolation. As a hidden addiction, gambling harms can be incredibly hard to spot from the outside. It is therefore critical that people impacted are aware of the wide range of support services available, and that they feel safe to come forward. Anyone can be impacted by gambling harms, but the first step is to open up and have that first conversation, ideally as early as possible.”

The campaign launch comes as research also suggests that most of the public believe certain gambling products, such as instant win games, are addictive, indicating how gambling harm can affect anyone and the importance of building empathy for those experiencing harm. Specifically, over seven in ten (71%) respondents said they believe instant win games are very or fairly addictive, followed by 64% for scratch cards and 62% for casino games.

Noteworthy football commentator Clive Tyldesley said: “I think that since I’ve started to work with charities and meet and talk with both people who gambled which were in recovery and bereaved family members, the thing that has struck me is how normal and unremarkable their backgrounds invariably are. Harmful gambling really can affect anyone and very often those suffering show no outward signs of their issues. It’s a silent, invisible problem because too often the gamblers disappear into their own feelings of embarrassment and guilt. They think they’re to blame when they are not, they think they’re alone when many others are wrestling with the same issues. Getting them to open up and talk is half the battle to beating the problem, either with people close to them or via the professional support the GambleAware website offers. The first conversation is maybe the most difficult but it’s the most soothing and the most important too.”

Professor Dame Clare Gerada said: “When I opened the doors of the nation’s first Primary Care Gambling Service a few short years ago, I was a relative newcomer to the challenges surrounding gambling. However, since then, my eyes have been thoroughly opened.

“Gambling is an addiction which can only be described as ‘uniquely’ awful: the ruin it wreaks on people’s lives can be complete and multi-layered; the collateral damage is also considerable as families and loved ones suffer alongside. Its inherently hidden nature means that, at the moment, people have to see their lives collapse around them before they get the help they desperately need. It doesn’t need to be like this. There is an incredible breadth of support service, from how to deal with debt, to how to stop gambling completely which people can access for free through the National Gambling Support Network, and I urge anyone concerned about their gambling to do so.”

Positively, the research also supports the benefits of opening up, as three out of four (76%) who had talked about their problems stated they felt better after speaking to someone. With gambling harms often manifesting as intrinsically “hidden” and isolating, GambleAware is aiming to bring to the surface the power of conversations and provide reassurance that help is never far.

The campaign has been developed in close collaboration with the gambling harms lived experienced community, and is supported by a range of expert and influential voices including ex-Love Islander Scott Thomas, who has previously experienced gambling harms.

Scott Thomas, Entrepreneur and Presenter, said: “It’s an incredibly scary thing to first tell someone that you’ve got a gambling problem. Many people assume it’s just because you can’t handle your money, but it needs to be viewed as seriously as any other mental health condition. I was terrified when I first opened up about the problems I had been having but, once I did, I felt like a weight had been lifted off my shoulders and I no longer had to hide. I want the same to happen for anyone out there who feels like they might be struggling on their own.”

There is a vast range of resources available and anyone who is worried that gambling might be affecting themselves or someone they love are encouraged to use the self-assessment tool to get free and confidential support tailored to them and their specific needs.

Elissa Hubbard, who has lived experience of gambling harms, said: “Every day was full of anxiety – trying to keep my gambling a secret, whilst finding opportunities to do it more. People think you can ‘just stop’, but you can’t… it’s so easy to be dismissed, and I didn’t want anyone to think bad of me. Finding help changed everything. I discovered that by keeping quiet, it helps no one, and when you start to talk about it, people start to understand you.”

GambleAware has also created tools to help users calculate the time and money spent gambling, served with recommendations in line with the internationally proven Lower Risk Gambling Guidelines. These are expected to become available from early December as part of a soft launch on the GambleAware website.

Dr Ellie Cannon, medical expert and commentator, said: “Gambling harms – or the negative consequences of gambling – are a complex issue that goes far beyond just financial challenges. It can lead to poor mental health, physical health, and relationships break down. They way these issues manifest will vary from person to person, but being aware and recognising the early warning signs of spending increasing amounts of time, money and hiding your gambling can help get people to a better place, sooner.”

Gambling Minister Stuart Andrew said: “Too often we see the devastating impacts of harmful gambling, and our white paper outlines a host of new measures we’re implementing to protect those most at risk. A key element of our plans is the introduction of a statutory levy on gambling companies to raise sufficient, sustainable and trusted funding for research, prevention and treatment of gambling related harm. Stigma is the biggest barrier preventing people from seeking help, and I welcome GambleAware’s vital campaign which is raising awareness of the issue and helping people get the support they need.”

América Latina

BiS SiGMA South America by Softswiss reúne autoridades do esporte, mídia e apostas esportivas

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Evento de iGaming traz nomes importantes para discussões do mercado

Entre os dias 07 e 09 de abril, no Expo Transamérica, em cidade de São Paulo será palco do maior evento de iGaming da América Latina, com debates e discussões sobre o setor e sobre como o mercado pode impactar a economia mundial. A Bis SiGMA South America by Softswiss trará autoridades de peso e dará ao publico a oportunidade de conhecer inovações e governança das apostas esportivas.

O setor financeiro já confirmou presença de nomes como Isaac Sidney Menezes Ferreira, presidente da FEBRABAN, Ricardo Silva Siqueira, diretor-presidente da Caixa Loterias e Ricardo Saad, presidente do COAF.

Já no setor de apostas Fabio Macorin, Subcretário da Secretaria de Prêmios e Apostas (SPA) estará presente.

O meio esportivo não ficará de fora, nomes como Michelle Ramalho, vice-presidente da CBF (Confederação Brasileira de Futebol) e Caio Porto Ferreira, delegado e procurador do STJD já estão na lista de autoridades que estarão no evento.

Já relacionados à mídia, Paulo Saad, vice-presidente do Grupo Bandeirantes e Vinicius Lummertz, da Revista Exame e ex-secretário de Turismo.

Os debates acontecerão em três palcos diferentes dentro do evento, com moderadores e especialistas para trazer cada vez mais conhecimento e reconhecimento do mercado para o publico.

Toda agenda pode ser encontrada no site: https://brazilianigamingsummit.com/agenda/

 

Sobre o BiS SiGMA South America by Softswiss

O BiS SiGMA South America by Softswiss integra o portfólio global de eventos do SiGMA Group, uma das principais plataformas internacionais dedicadas à indústria de jogos, apostas e tecnologia, com edições realizadas em diferentes regiões do mundo.

Realizado anualmente em São Paulo, o BiS SiGMA South America by Softswiss consolidou-se como o maior e mais tradicional evento de negócios do setor de iGaming e apostas da América Latina, reunindo operadores, fornecedores de tecnologia, plataformas, investidores, representantes do poder público e mídia especializada em um ambiente voltado à geração de negócios, troca de conhecimento e desenvolvimento do mercado.

Para a edição de 2026, a expectativa é receber 18.500 participantes, contar com mais de 400 expositores e patrocinadores e uma programação de conteúdo com 250+ palestrantes, reforçando a escala do evento, sua relevância internacional e o papel de São Paulo como principal hub de negócios do setor na região.

Além da feira de negócios, o BiS SiGMA South America by Softswiss oferece uma programação robusta de conteúdo, painéis, workshops e premiações, abordando temas como inovação, operações, tendências de mercado e boas práticas da indústria, contribuindo ativamente para a evolução e profissionalização do ecossistema.

The post BiS SiGMA South America by Softswiss reúne autoridades do esporte, mídia e apostas esportivas appeared first on Americas iGaming & Sports Betting News.

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Behind the Game: Retention That Drives Revenue

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Traffic performance isn’t just about volume or source. What really matters is how well the product turns the first deposit into repeat ones. That’s what drives conversion, retention, repeat deposits, and ultimately LTV — and that’s what defines a partner’s real revenue.

Behind the Game is a series of expert-driven articles where N1 Partners’ gambling affiliate program teams break down what’s happening inside the product and which decisions actually move key metrics.

In this edition, we focus on retention and how it impacts product sustainability and partner earnings.

Why Retention Turns Traffic Into Revenue

Retention is the clearest indicator of whether your traffic matches the actual value of the product. If players don’t come back after their first deposit, the product simply doesn’t convert in the long run.

In Tier-1 GEOs, acquisition costs can reach hundreds of euros. If players don’t make repeat deposits, both the operator and the partner lose. 

That’s why success isn’t just about acquisition — it’s about product quality. The N1 Partners portfolio includes high-converting brands with Reg2Dep reaching up to 70% and strong LTV, allowing partners to monetize traffic more efficiently and reach profitability faster.

1. What “Healthy Retention” Looks Like in 2026

In 2026, retention is no longer measured by a single metric. It’s a combination of signals across the entire post-FTD journey.

The key is not just how many players return, but where they drop off.

What key indicators help quickly assess retention quality after FTD?

The core metrics are funnel progression and cohort analysis. Players who move quickly through stages like 1–6 / 1–8 deposits typically form a loyal, active base.

All further communication and retention flows are built to increase transition rates across these stages.

Where does the player journey usually break after the first deposit, and how is it reflected in the data?

The most sensitive point in the FTD funnel is the 1-2 deposit transition. After the first deposit, players start actively testing the product.

At this stage, retention is influenced by several factors: product UX, game variety, overall experience, and withdrawal speed.

All of these pain points are taken into account when building communication flows.

2. Why Retention Drops and What Can Be Fixed Fast

Retention drops are usually caused by mismatched expectations, bonus fatigue, weak personalization, or poor timing in communication.

Some issues can be fixed quickly via CRM and offer adjustments, while others require deeper product-level changes.

What are the top 3 reasons for retention drop across projects? What can be fixed quickly vs. what requires systemic changes?

Retention issues can be divided into three main groups.

Technical and operational issues: payment methods, access to the product, mirrors. These directly impact churn and can usually be fixed quickly. Solutions include alternative payment options, explanatory communication, temporary bonuses, and updated access points.

Product and retention mechanics: weak offers, low engagement. These require revisiting promo strategies, segmentation, and retention flows, and cannot be fixed instantly.

Traffic quality. This is the most complex area, as the issue may lie either in the traffic itself or in how it is processed. It requires behavioral analysis, source comparison, and hypothesis testing across offers, channels, and mechanics. In some cases, this leads to a full revision of the traffic strategy.

What traffic red flags almost always lead to weak retention?
  • A high share of players with only one deposit and an untouched balance is a major red flag and often indicates fraud.
  • Another common case is bonus hunters. These users exploit welcome offers and then either create duplicate accounts or move on to other brands with the same intent.

3. Reactivation and Bringing Players Back

Reactivation plays a critical role in extending LTV. Players may lose interest, shift habits, or move to other products — but that doesn’t mean they’re gone for good.

What are the key advantages of the reactivation funnel across N1 Partners projects?

The reactivation approach combines team experience with flexible scenarios. Multiple return flows are used, each with different types and values of offers.

Additionally, a system has been implemented to increase engagement after the player returns, which helps grow the share of repeat deposits within this segment.

Another key factor is the speed of identifying players who are about to churn. This is achieved through platform updates, filtering systems, and accumulated behavioral insights.

These elements, combined with a variety of offers and alternative communication channels such as SMS and call centers, make it possible to bring back players who are typically considered “lost.”

4. Mechanics That Actually Retain Players

Retention works best when the product taps into different player motivations: emotion and chance, progress and achievement, status and competition.

What unique features or promos across N1 Partners projects stand out and why do they work for retention?

With deeper analytics, the team gained a better understanding of player behavior and preferences. Promos are now built around real data: favorite games, average bets, and behavioral patterns, making them significantly more effective.

Key mechanics include front-facing features like Bonus Shop and Lucky Spin & Lucky Box. Around 60% of the loyal user base makes at least one purchase in the bonus shop monthly, while over 70% engage with randomizer mechanics.

Puzzle Hunt has also shown strong results, combining randomness with gamification through puzzle collection and a high-value final reward. This mechanic performs especially well among VIP players.

5. Building the Habit: Missions, Calendars, and Loyalty

Strong retention comes from giving players a reason to come back regularly.

Why do missions, calendar-based activities, and loyalty progression drive retention and LTV?

Gamification and FOMO play a key role. Mechanics are designed to drive continuous engagement:

  • Earning in-product points
  • Daily bonus loops (“come back every day”)
  • Loss aversion (miss a day – lose rewards)

Instant reward missions are especially effective. Players complete a task, get rewarded immediately, and return for the next one.

With a younger audience, the “here and now” principle becomes one of the strongest engagement drivers.

6. Loyalty and VIP: Why Progression Beats One-Off Bonuses

Loyalty programs outperform one-time bonuses when players have a clear sense of progression. Levels and checkpoints create momentum and give players a reason to keep coming back.

The key is balance: early levels must feel rewarding and accessible, while higher tiers and VIP rewards should motivate high-value players.

How can you tell if a loyalty program truly drives retention rather than just distributing bonuses?

Effectiveness is measured through impact on behavioral and financial metrics. Key indicators include repeat deposits, ARPU, GGR per player, retention, and churn rate.

It’s also critical to compare program participants with a control group. If participants generate higher revenue and stay active longer, the program is delivering value.

If bonus costs increase without corresponding growth in GGR or LTV, the program is likely just giving away money.

Why Retention Equals Long-Term Revenue

Retention determines whether traffic turns into long-term profit. When done right, the first deposit becomes the start of a cycle of repeat activity — not a one-off event.

If there’s one key criterion for choosing a RevShare brand, what should it be?

Repeat deposit rate. In RevShare models, partner revenue depends on player lifetime. The more often players deposit, the higher the total earnings.

This is exactly why it’s crucial to work with products that already deliver solid performance across key metrics. N1 Partners gambling affiliate program brings together 14+ casino and betting brands across 10+ Tier-1 GEOs, offering competitive scaling conditions — CPA up to €700 for top partners and RevShare up to 45% + NNCO.

A product that consistently retains players and grows LTV delivers stable, long-term revenue — and that’s what makes it worth scaling.

Be number one with N1 Partners 

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Weekend Reels: Slot Drops & Trends Shaping the Market

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A closer look at the latest slot releases and the mechanics driving the current design direction

The latest wave of slot releases highlights a market that is no longer driven by volume alone, but by structure, retention, and increasingly complex gameplay systems.

Across recent launches, suppliers are leaning into deeper mechanics — from progression layers and expanding grids to bonus-first formats and branded experiences designed for longer player engagement.

Rather than simply introducing new themes, the focus is shifting toward how games evolve and how players interact with features beyond the base spin.

System-Driven Design Takes the Lead

One of the clearest signals comes from Dark Waters III Power Combo: The Cursed Voyage™ by Games Global in collaboration with Just For The Win®. The title combines a progression meter, expanding grid mechanics, and evolving Free Spins, creating a layered experience that extends beyond traditional session-based play.

Similarly, MONOPOLY MEGAPOTS™ from Big Time Gaming demonstrates how branded content is evolving. Instead of relying purely on recognition, the game integrates high-density mechanics, scaling multipliers, and multiple feature layers, aligning familiar IP with modern gameplay expectations.

Branded Content Evolves Beyond Recognition

The release of Game of Thrones™ by Blueprint Gaming further reinforces this shift. Built around a progression-based structure, including a “Seven Kingdoms” map and feature modifiers, the title reflects a broader move toward IP-driven games that offer depth and continuity rather than surface-level branding.

Expanding Core Mechanics

Several releases highlight how established mechanics are being extended rather than replaced.

Candy Links Bonanza 3 by Stakelogic builds on a proven framework by introducing additional layers and enhanced jackpot features.

Ultra Buffalo Hold and Win from Booming Games follows a similar path, expanding the classic Hold and Win model with grid expansion and additional bonus elements.


Meanwhile, Fortune Dragon Joy by Habanero leans into high-volatility gameplay, combining traditional thematic elements with strong multiplier potential and feature carry-over.

Broader Market Activity

Alongside these standout releases, a range of additional titles reflects the industry’s current baseline:

  • Wazdan – Magic Fruit$: Oranges
  • PG Soft – Mayan Destiny
  • GAMOMAT – Frooty Troupe – Game On!
  • Pragmatic Play – Jelly Express
  • Greentube – Rumble Riches™ Haulin’ Gold™
  • BGaming – Sugar Merge Up™
  • BGaming / Perfect Position – Gates of Power
  • RAW iGaming – Fortune Teller’s Charm 6 BONUS RUSH

These releases continue to explore variations of bonus mechanics, thematic diversity, and mobile-first design, reinforcing broader industry trends.

From Games to Systems

Taken together, the latest releases point to a clear transition in slot development.

The focus is shifting from standalone gameplay experiences to structured systems built around retention, where progression, persistence, and feature layering play a central role.

As competition intensifies, differentiation is no longer achieved through theme alone, but through how effectively a game can sustain engagement over time.

The post Weekend Reels: Slot Drops & Trends Shaping the Market appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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