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Konami Gaming Partners with Xailient

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Konami Gaming and Xailient announced a strategic partnership to introduce SYNK Vision to the casino industry. This revolutionary collaboration is set to redefine the player tracking and enhance the harm minimization landscape by combining Konami Gaming’s award winning SYNKROS casino management system with Xailient’s advanced AI facial recognition edge device capabilities.

Beyond SYNK Vision’s groundbreaking known player facial recognition login convenience features, it also enables casinos to track and bonus players anonymously. SYNK Vision strongly emphasizes secure identity management and harm minimization, ensuring a safer, more responsible, and personalized casino experience.

Key highlights of SYNK Vision include:

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  • Cardless Login: SYNK Vision provides players the ability to simply sit down at a slot machine or at a table game and automatically be identified and logged into player tracking without the need to remember, to insert, or present their magnetic player loyalty card.
  • Anonymous Player Tracking and Bonusing: SYNK Vision pioneers anonymous player tracking and bonusing, a feature that preserves player privacy while delivering personalized rewards and bonuses. This innovation creates a more inclusive and exciting gaming environment.
  • Advanced Harm Minimization Measures: SYNK Vision incorporates state-of-the-art AI algorithms to identify and address potential harmful behaviors on the gaming floor by tracking both known and anonymous players. This proactive approach enhances player safety and well-being by alerting staff to signs of distress and allowing timely interventions.
  • AML Tracking with Secure Identity Management: The partnership integrates cutting-edge technology to enable seamless anti-money laundering (AML) tracking of all players and secure identity management. This ensures regulatory compliance and safeguards against fraudulent activities, benefiting both casinos and patrons.

“Konami Gaming is dedicated to shaping the future of the casino industry by delivering innovative and excellence-driven technology to our operator customers, through solutions like SYNK Vision. Through this partnership with Xailient, SYNK Vision is another step closer toward proving enhanced operational efficiency and enhancing the guest experience, while prioritizing harm minimization and responsible gaming,” Tom Soukup, SVP & chief systems product officer at Konami Gaming, said.

“We are thrilled to announce the arrival of SYNK Vision in the market, where we are poised to embrace the evolving regulatory landscape, ensuring that every player’s excitement in the casino is not just maintained but heightened. With SYNK Vision, we are redefining the future of gaming in the Asia-Pacific region, strongly emphasising secure identity management to guarantee a safe and enjoyable gaming experience for all,” said Joe Mayer, systems sales and operations manager – APAC at Konami Gaming Inc.’s Sydney-based sister company Konami Australia Pty Ltd.

“At Xailient, we are passionate about leveraging AI to create impactful solutions. Our collaboration with Konami Gaming brings forth SYNK Vision, which securely and efficiently improves the customer experience and enhances casino responsibility measures. This partnership marks a significant step forward in transforming the industry,” Lars Oleson, CEO at Xailient, said.

Aquisitions/Mergers

NOVOMATIC successfully completes sale of ADMIRAL Austria to Tipico and focuses on international growth markets

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Europe’s leading gaming technology group has successfully completed the sale of ADMIRAL Austria to Tipico. This transaction underscores NOVOMATIC’s long-term focus on global expansion and marks another important milestone in its international growth strategy. ADMIRAL Austria will remain an important technology partner under its new owner Tipico and will continue to rely on NOVOMATIC’s innovative technology solutions in the future.

Stefan Krenn, Executive Board Member of NOVOMATIC AG, emphasized: “The completion of this transaction marks an important step in our global expansion strategy with a clear focus on international growth markets. ADMIRAL has developed into an established market leader over the past decades, and we thank all ADMIRAL employees for their great commitment. We are pleased to have found a strong and reliable technology partner in Tipico, who will successfully continue the company’s operations in Austria.”

Axel Hefer, CEO of the Tipico Group, stated: “We are delighted about the successful completion of this transaction. ADMIRAL is a leading Austrian company with a strong legacy, and clear potential for future growth. Both companies are synonymous with state-of-the-art technology, innovative products and a high focus to player protection. Our future collaboration is very good news for our customers.”

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The closing of the transaction followed the receipt of all required regulatory approvals.

The post NOVOMATIC successfully completes sale of ADMIRAL Austria to Tipico and focuses on international growth markets appeared first on European Gaming Industry News.

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Industry Awards

PG Soft wins Best Slot Provider at SiGMA Euro-Med Awards 2025

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PG Soft, a world-class digital mobile games company, has been crowned ‘Best Slot Provider 2025’ at SiGMA Euro-Med Awards which were hosted at the Hilton Malta’s elegant Grandmaster Suite.

The ‘Best Slot Provider 2025’ award recognises the most innovative slot game provider, judged on creativity, performance, and excellence in delivering compelling content. Finalists were determined through a combined shortlisting process and voting by both the public and expert judges.

PG Soft also served as Title Sponsor for the prestigious event that saw the company branding feature throughout the ceremony and across SiGMA’s digital channels.

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PG Soft’s spokesperson commented: “Winning the ‘Best Slot Provider 2025’ award is a huge achievement and a powerful recognition of our dedication to creating innovative and entertaining games. This motivates us greatly to continue raising the bar and delivering unforgettable experiences for players worldwide.”

The post PG Soft wins Best Slot Provider at SiGMA Euro-Med Awards 2025 appeared first on European Gaming Industry News.

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Arizona Department of Gaming Issues Cease-and-Desists on “Phoenix Dream Home Sweepstakes”

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The Arizona Department of Gaming (“the Department” or “ADG”) issued cease-and-desist orders to Raffall, a company based in the United Kingdom, and to an Arizona resident using the platform to promote the ‘Phoenix Dream Home Sweepstakes,’ currently advertised online and through a separate website, winthisazhome.com, which is marketing the chance to ‘Win a Luxury $1.3M Arizona Mountainside Home.’

According to the Department’s investigation, the promotion required participants to purchase entries for a prize to be awarded and promised either a home transfer or a cash payout, depending on sales volume. The investigation further determined that the organizers intended to profit from ticket sales. Based on these findings, the Department alleges the activity constitutes an illegal gambling operation under Arizona law.

As part of the enforcement action, Raffall has been directed to remove all gambling-related drawings or giveaways targeting Arizona residents, and the Arizona resident has also been ordered to cease promoting or conducting any unlawful gambling activity.

“Illegal gambling can take many forms and it does not matter if it is labeled a sweepstakes, raffle, giveaway, or drawing,” said Jackie Johnson, Director of the Arizona Department of Gaming. “Unregulated operations put Arizonans at risk because there is no oversight, and therefore no accountability or safeguards in place. The Department will continue to take enforcement action to protect consumers, and we urge the public to learn what is legal before participating in or hosting any gambling activity.”

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Why This Operation Is Illegal

Arizona law prohibits gambling unless it is specifically authorized (A.R.S. Title 13, Chapter 33). There is no exception for so-called “sweepstakes.” Raffles may only be conducted by Arizona charitable, tax-exempt organizations (A.R.S. § 13-3302(B) & (C)), and personal profit is prohibited. Only individuals 21 years of age or older may legally participate in gambling in Arizona.

Because this operation is accessible to users under the age of 21, is conducted for personal gain, and is not conducted by a qualified nonprofit, it violates Arizona law. Additional potential felony violations include:

  • Promotion of Gambling – A.R.S. § 13-3303
  • Illegal Control of an Enterprise – A.R.S. § 13-2312
  • Money Laundering – A.R.S. § 13-2317

Furthermore, foreign-based platforms, such as Raffall, do not adhere to Arizona or U.S. gambling laws, leaving consumers without essential protections.

Consumer Protection Advisory

As illegal online gambling activity continues to rise, the Department urges all residents and visitors to be cautious when participating in gaming, whether online or in-person. Regulated gaming provides important consumer protections, ensuring fair play and fair drawings, data security, accountability, and a safer overall experience.

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If you purchased entries in this illegal gambling operation:

  • Stop participating immediately and do not buy additional entries.
  • Contactyourbank or credit card company to dispute the charges or request a chargeback. Your financial institution is the best avenue for seeking a refund.
  • Monitor your accounts for unauthorized transactions.
  • If you suspect identity theft, report it to the Federal Trade Commission (FTC):
  • IdentityTheft.gov (English)
  • RobodeIdentidad.gov (Spanish)

Important: The Department cannot assist with refund requests or individual disputes against unlicensed platforms. Consumers must work through their financial institutions to protect themselves and/or retain legal counsel. They may also file complaints with the Arizona Attorney General’s Consumer Information and Complaints Unit at (602) 542-5763 or azag.gov/consumer.

The post Arizona Department of Gaming Issues Cease-and-Desists on “Phoenix Dream Home Sweepstakes” appeared first on Gaming and Gambling Industry in the Americas.

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