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Gambling News Roundup: New Regulations, Big Wins, and More

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Millions of people enjoy gambling, whether it is a spot on a horse race or the football results. But many of them are at risk of addiction and must be better protected. That’s why the government has announced plans to update gambling rules for the digital age. These include extra powers for the Gambling Commission, curbs on bonus offers, and affordability checks for online slots.

Legalization of sports betting

The legalization of sports betting in the United States has brought a host of new opportunities for gamblers. People can now place bets on a wide variety of games, and some have even made huge profits from their wagers. This has boosted the economy and helped casinos make money. It is expected to continue growing over the next few years.

Several states have legalized sports betting, and many others are attempting to do so. Previously, most people had to travel to Nevada to place bets on their favorite teams and players. But now, sports betting is available in most states and can be enjoyed by anyone with an internet connection.

In addition to boosting the economy, legalized sports gambling is also helping state governments collect revenue. Over the past two years, sports betting taxes have generated over $3 billion in revenues for local and state governments and over $570 million for federal authorities. Some states are putting all of the money they receive from sports betting into general funds, while others are using it to fund programs such as education and law enforcement.

As the demand for legal sports betting continues to grow, many lawmakers are working on legislation to regulate the industry. Some proposals call for a percentage of the revenue to go towards anti-corruption measures in professional sports leagues, while other states are creating categories of licenses with different fees and requirements. In Illinois, for example, the new laws allow sports books to pay a “master sports wagering license” fee of $10 million to be licensed, and they must use official league data to set odds.

Other states, such as Montana and Nebraska, have ballot initiatives to legalize sports betting. In Nebraska, Proposition 27 will ask voters to amend the state constitution and allow regulated sports wagering. The measure has received support from the governor but will require 2/3 of the legislature’s approval to be placed on the ballot.

In Florida, the legislature approved sports wagering via a tribal-state compact with the Seminole Tribe in May 2021. Once the federal Department of Interior approves the compact, retail and mobile sports betting could launch in late 2021.

Legalization of medical marijuana

In the United States, medical marijuana is legal on a state level in 29 states and Washington, DC. However, you can learn more about the same from Focus Gaming News. The Trump administration has signaled a tougher stance on drug enforcement, but limited Department of Justice resources and large marijuana tax revenues in some states may discourage federal interference. Physicians are able to prescribe cannabis to treat nausea and vomiting from cancer chemotherapy and wasting (severe weight loss) associated with AIDS, as well as spasticity from multiple sclerosis. The FDA has also approved synthetic marijuana-derived compounds such as Dronabinol and Cesamet, as well as the oromucosal spray Sativex for multiple sclerosis and cancer pain.

Legalization of online gambling

The legalization of online gambling in the United States is a complex issue. While the activity is largely legal in most areas, it is still subject to state and federal laws that restrict or regulate different aspects of the industry. For example, states have passed laws that allow sports betting while limiting the types of online gambling platforms that can accept wagers. Some states have even banned online gambling entirely. The most recent development in the US has been an attempt to circumvent these state-by-state patchworks by legalizing online gaming at the federal level.

Initially, the movement to legalize online gambling in the US was focused on sports betting. The 2018 Supreme Court decision overturned PASPA, allowing individual states to legalize sports betting in their jurisdictions. In the wake of this ruling, several states enacted legislation to legalize online betting on various sporting events. The most popular sports to bet on are football, basketball, and baseball. However, there are other popular games that can be wagered on as well, including horse racing and video games.

Online casinos and poker rooms are also becoming more accessible in the US. Nevada, New Jersey, and Delaware were among the first states to introduce legal online casino games and poker sites. Since then, Pennsylvania, West Virginia, and Michigan have joined the party, and other states are considering legalization as well.

While some people may enjoy online gambling without any problem, others can be harmed by its consequences. These problems range from financial loss to addiction and even death. In the worst cases, gambling harm and addiction can lead to suicide. As a result, the industry has become more vigilant in its efforts to protect vulnerable players.

In 2022, California will vote on two competing proposals for the legalization of online sports betting. One is backed by FanDuel and DraftKings while the other is supported by California tribes. Both initiatives face an uphill battle. The state has a large Mormon population and many residents oppose the initiative due to religious beliefs. The other major holdout in the US is Hawaii, which has a similar climate and a lack of interest in expanding its gambling regulations.

Legalization of Video Poker

Amid the excitement over the Supreme Court’s decision to legalize sports betting, many states are considering new regulations that could further expand gambling. One example is a bill that would make it easier for gambling firms to monitor the habits of their customers and take steps to intervene when they exhibit problem behaviors. This bill would also allow casinos to sell betting apps and offer a range of responsible gambling products.

The state of South Carolina has a complicated relationship with gambling. Its laws ban most forms of gambling, but video poker is in a gray area because it is not specifically mentioned in the law. It was only able to survive in the state by hiding in a 1986 legislative favor. A tiny amendment in the back of a giant budget bill erased two words in a state statute, allowing video poker players to win jackpots. The state has never formally banned video poker, but it has used suits and lobbying to stymie efforts to pass a ban.

Some states have a better relationship with gambling than others, but even the best-behaved states sometimes struggle to enforce their laws. For instance, the state of Kentucky took a hard line against online poker in recent years and attempted to seize 140 gambling domains. The effort was ultimately thwarted by the court, but the state still maintains a harsh anti-online poker policy. The Kentucky Supreme Court might eventually review the case, but it is unlikely that the state will legalize online poker anytime soon.

Another state with a good relationship with gambling is West Virginia, which has launched regulated sports betting sites. In 2023, the state is expected to roll out a broader set of iGaming offerings, including online slots and table games. It is likely that the Mohegan and Mashantucket Pequot tribes will launch these sites in the state, though they may face some challenges.

The state of California has 78 land-based casinos and 60 poker clubs. It has also dozens of horse tracks, OTBs, casino cruises, and bingo halls. But it has never passed a legalized version of online poker, partly because of the industry’s unpopular image. A bill that would legalize a statewide poker network was defeated in February, but lawmakers are looking at other ways to boost gaming revenues. They are considering expanding land-based casino machines, allowing players to use their mobile devices, and adding a gambling ombudsman to help resolve disputes between punters and companies.

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G2’s Otis Lawrence wins 2026 F1 Sim Racing World Championship

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Welsh driver beats Ismael Fahssi by two points after a 12-round season running March 27 to May 28 with a $750,000 prize pool.

G2-backed Alpine Sim Racing driver Otis Lawrence has been crowned 2026 F1 Sim Racing World Champion after the season concluded on May 28.

The 2026 F1 Sim Racing World Championship ran from March 27 to May 28 and featured a $750,000 prize pool. Drivers representing Formula 1 teams competed across four events, starting with a live opener at DreamHack Birmingham.

The title was decided at the final event. Lawrence secured multiple race victories across 12 rounds and finished top of the standings.

Lawrence won the championship by two points ahead of Scuderia Ferrari HP Esports driver Ismael Fahssi. Reigning champion Jarno Opmeer of Oracle Red Bull Sim Racing placed third overall.

The post G2’s Otis Lawrence wins 2026 F1 Sim Racing World Championship appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Andréa Curral

“No iGaming, marcas sólidas dependem de consistência, experiência e relacionamento de longo prazo”

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Com uma trajetória construída em grandes grupos globais de mídia, entretenimento e varejo digital, Andréa Curral chega ao Grupo Esportes Gaming Brasil para ocupar o cargo de Diretora de Marketing em um momento estratégico para o mercado brasileiro de apostas regulamentadas.

Após passagens por empresas como Privalia, Discovery e Warner Bros., a executiva assume o desafio de fortalecer o posicionamento institucional e a estratégia de marca das operações Esportes da Sorte, Onabet e Lottu em um cenário cada vez mais competitivo, regulado e orientado por experiência do consumidor.

Em meio ao amadurecimento do setor de iGaming no Brasil, temas como branding, jogo responsável, aquisição eficiente, reputação e conexão cultural ganham relevância crescente para operadoras que buscam crescimento sustentável e diferenciação de longo prazo.

Nesta entrevista exclusiva ao Gaming Americas, Andréa Curral fala sobre como sua experiência em mercados tradicionais contribui para a construção de marcas mais sólidas no iGaming, o papel do marketing na promoção do jogo responsável, os desafios de equilibrar branding e performance em um ambiente altamente dinâmico e as estratégias do Grupo EGB para ampliar presença durante grandes eventos esportivos e manifestações culturais no país.

Andréa, você construiu uma trajetória sólida em gigantes globais de mercados tradicionais como Privalia, Discovery e Warner Bros.
Como essa experiência em branding e experiência do consumidor contribui hoje para sua atuação no iGaming com o Grupo EGB?

Andréa Curral – O principal aprendizado que trago de empresas de mídia, entretenimento e varejo digital é que marcas sólidas não se sustentam apenas em grandes campanhas, mas em consistência, experiência e construção de relacionamento no longo prazo. No iGaming, isso é ainda mais relevante, porque a relação com o usuário passa diretamente por confiança, clareza e segurança.

No Grupo EGB, buscamos aplicar uma visão integrada entre branding, performance e experiência do consumidor.

Isso significa tratar conteúdo como um ativo estratégico, trabalhar comunicação com lógica editorial e segmentação inteligente, além de utilizar métricas e tecnologia para melhorar continuamente a jornada do usuário.

Minha experiência em ambientes altamente competitivos também contribui para equilibrar crescimento, posicionamento institucional e eficiência operacional em um momento de amadurecimento importante para o mercado brasileiro.

Diante do atual momento de consolidação do mercado regulado no Brasil, quais são os principais focos e diretrizes da sua diretoria para o posicionamento institucional das marcas do grupo, Esportes da Sorte, Onabet e Lottu, dentro desse novo cenário?

O cenário atual exige marcas mais claras, operações mais eficientes e uma relação mais consistente com o público. Nossa estratégia está estruturada em três pilares principais: diferenciação de portfólio, experiência do usuário e construção de reputação.

Esportes da Sorte, Onabet e Lottu possuem posicionamentos distintos dentro do grupo, isso reduz a sobreposição e fortalece a identidade de cada operação. Mas um pilar comum a toda nossa empresa é o jogo responsável. É nossa responsabilidade garantir um ambiente controlado e saudável para a diversão.

Somos uma empresa com DNA brasileiro e nossos contratos de patrocínio vão além da exposição de mídia. Incentivamos a cultura nacional, gerando experiências relevantes, que conectam as marcas a territórios de grande relevância popular, como esporte, entretenimento e cultura.

Ao mesmo tempo, o aumento do custo de aquisição torna essencial uma operação integrada entre marketing, produto, atendimento e retenção, sempre alinhada às diretrizes de jogo responsável e à regulamentação vigente.

O Grupo EGB enfatiza o compromisso com o “jogo responsável”.
Como o marketing pode atuar de forma prática na educação do apostador e na promoção de bem-estar, transformando essa diretriz em comunicação efetiva para o público?

Para nós, jogo responsável não pode ser tratado apenas como uma obrigação regulatória ou uma mensagem complementar de comunicação. Ele precisa fazer parte da experiência do usuário, da operação e da construção de reputação da companhia.

O marketing tem um papel importante nesse processo ao comunicar com clareza, evitar promessas irreais e contribuir para uma relação mais consciente do usuário com o entretenimento.

Isso envolve reforçar mensagens sobre limites, autocontrole, pausas e transparência nas regras.

Também acreditamos que comunicação responsável ajuda a fortalecer um ambiente mais seguro e sustentável para todo o ecossistema. No longo prazo, confiança e reputação são ativos fundamentais para qualquer marca que queira crescer de forma consistente no setor.

Em termos de estratégia de crescimento, como você equilibra construção de marca de longo prazo (branding) com performance de curto prazo em um setor altamente dinâmico e competitivo como o iGaming?

Hoje Branding e performance trabalham em conjunto, de forma absolutamente integrada, para que os resultados de crescimento sustentável não dependam apenas de aquisição. Por isso, trabalhamos uma operação orientada por métricas, dados e otimização contínua, sem perder a visão estratégica de longo prazo.

A construção de marca passa por coerência, qualidade da experiência, clareza de comunicação e consistência na entrega. Esse mecanismo de relacionamento cria comunidade e reforça a confiança do usuário na marca.

A Copa do Mundo é um dos momentos mais disputados pela atenção do público.
Como o Esportes da Sorte está estruturando sua estratégia de mídia, conteúdo e transmissões oficiais para garantir presença forte e multiplataforma durante o torneio?

A Copa representa um dos maiores momentos de mobilização do entretenimento esportivo, então estruturamos uma estratégia multiplataforma que combina mídia, conteúdo e experiências presenciais.

O Esportes da Sorte fechou o patrocínio oficial das transmissões da Copa no SBT e na N Sports, garantindo presença em TV aberta, streaming, canais digitais e propriedades online das emissoras. Essa entrega amplia frequência e alcance de marca ao longo do torneio.

Mas entendemos que presença de mídia sozinha não é suficiente. Por isso, trabalhamos campanhas institucionais que conectam entretenimento, cultura popular e engajamento emocional.

“Torça como um Corinthiano”, por exemplo, usa a relação histórica da torcida do Corinthians com o clube para resgatar a conexão do brasileiro com a Seleção. Já “Convoque” aposta em humor, fantasia e linguagem digital para ampliar diálogo com diferentes públicos.

Tudo isso é desenvolvido mantendo o compromisso com comunicação responsável e alinhada às diretrizes do setor.

Dentro desse ecossistema de marca e entretenimento, quais serão os principais desdobramentos das ações de rua e patrocínios locais durante os períodos de grande consumo esportivo, como a Copa do Mundo?

Para os grandes eventos esportivos, nossa estratégia combina presença multiplataforma com experiências de proximidade junto ao público.

O objetivo é fazer com que as marcas do grupo estejam inseridas de forma orgânica na rotina e nos espaços de convivência dos torcedores, conectando entretenimento, conteúdo e experiência de marca.

Além da presença em mídia e transmissões oficiais, vamos trabalhar ativações proprietárias e ações presenciais em diferentes regiões do país, sempre buscando fortalecer relacionamento, engajamento e conexão cultural com o público.

Essa atuação também conversa diretamente com a visão do Grupo EGB de transformar patrocínios em plataformas contínuas de experiência e conteúdo, indo além da exposição tradicional e construindo relevância de longo prazo para as marcas.

Além do futebol, o Grupo EGB também investe em grandes manifestações culturais e eventos populares, como Carnaval e festivais regionais.
Como essas ativações se conectam à estratégia global de marca e à construção de presença no território brasileiro?

Nossa estratégia de marca está muito conectada à cultura popular e aos grandes territórios de mobilização do público brasileiro. O esporte é um pilar importante, mas não é o único.

Hoje o grupo apoia iniciativas de grande relevância nacional, como o Galo da Madrugada, o Festival de Parintins e o Carnaval em diferentes capitais brasileiras.

Essas propriedades ajudam a ampliar a presença nacional, fortalecer relacionamento com diferentes comunidades e criar conexões mais orgânicas com o público.

Mais do que exposição, buscamos desenvolver projetos de longo prazo que integrem conteúdo, experiência e ativação local. Isso permite que os patrocínios deixem de funcionar apenas como mídia tradicional e passem a operar como plataformas de relacionamento e construção institucional das marcas.

The post “No iGaming, marcas sólidas dependem de consistência, experiência e relacionamento de longo prazo” appeared first on Americas iGaming & Sports Betting News.

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How RocketPlay Closed 100% of Its Complaints in 2025: Inside the System

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In the iGaming industry, bonuses and welcome packages are no longer a brand differentiator. At the same time, compliance pressure is growing, acquisition costs continue to rise, and player trust has become harder to earn — and easier to lose.

As a result, player feedback is becoming one of the industry’s most important operational signals — changing from “nice to have” to a necessary indicator.

According to RocketPlay’s internal research conducted in early 2026, more than 20% of players check review platforms before registering on a casino website. For many of them, community feedback now matters as much as bonuses or game selection.

This shift is changing the role of reviews entirely, as right now review platforms function as public diagnostics systems for operators — revealing where friction appears, how brands behave under pressure and whether communication feels fair when something goes wrong.

From rating to operational signal

For years, many operators treated reviews mainly as a reputation management task: answer complaints, improve ratings and move on.

Today, complaints often reveal operational weaknesses faster than internal dashboards. Delayed withdrawals, unclear bonus rules, verification issues or poor escalation logic usually become visible in player feedback first.

That is why more operators now treat complaint handling as an operational process, rather than a PR layer. Players expect speed, clarity and fairness: they want to understand what happened, why a decision was made and whether the operator is open to reassessing the case.

Currently, some brands are building complaint workflows around 3 key principles: speed, clarity and fairness. Automation helps prioritise sensitive cases and reduce friction, while final decisions remain human-owned — especially in Responsible Gaming situations or complex disputes.

One example of this approach can be seen in RocketPlay’s operational model. The platform applies this approach through a structured 2-stage resolution system that covers both internal complaint handling and external escalations via independent platforms. Instead of treating complaints as isolated support tickets, the company uses recurring player feedback to identify friction points, clarify mechanics and improve communication flows.

In 2025, they closed 100% public complaints across Casino Guru and AskGamblers, with no repeat complaints from the same player. Recurring themes from these cases are consolidated and turned into product priorities, so that the same issue does not reach the next player.

This approach has also been recognized by the industry. In 2026, RocketPlay was shortlisted at the Casino Guru Awards in the category “The Most Effective Handling of Complaints,” reflecting its focus on transparent communication and structured complaint resolution. RocketPlay also won “Innovator of the Year (Operator)” at The International Gaming Awards 2025 for its AI-driven support implementation.

Why speed alone is not enough

Fast responses still matter, but speed alone no longer defines good complaint handling. Players value transparency, contextual reasoning and communication that feels human

RocketPlay’s internal metrics show that around 95% of cases receive a first meaningful response within 24 hours, while approximately 90% are addressed within two hours. AI-powered chat and email automation additionally help resolve a significant share of repetitive requests without requiring agent intervention.

However, the company believes that automation only works when paired with explainability. A rigid “Terms-only” approach may technically protect the operator, but can still damage long-term trust if players feel ignored or unfairly treated.

What this means for operators in 2026

The broader lesson for the industry is clear: reviews are no longer just reputation management. They are operational input.

In 2026, the operators most likely to build sustainable trust will not necessarily be the ones with the largest bonuses or the most aggressive acquisition funnels. Instead, they will be brands capable of listening systematically, reacting transparently and treating player feedback as part of product development itself.

The industry is entering a phase where trust is becoming measurable in public — and increasingly, players are the ones defining what that trust actually looks like.

The post How RocketPlay Closed 100% of Its Complaints in 2025: Inside the System appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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