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European Gaming Congress 2024

Canada

RGC Approves PointsBet for Accreditation Under the RG Check Program

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PointsBet USA and PointsBet Canada announced they have been approved for accreditation under the RG Check program, provided by the Responsible Gambling Council.

Based in Toronto, the Responsible Gambling Council (RGC) is a leading international authority on responsible gaming. RGC operates independently from the gaming industry, allowing it to offer unbiased insights and services for land-based and online gaming providers.

RG Check, developed by the RGC’s Centre for the Advancement of Best Practices, is the most comprehensive and rigorous responsible gambling accreditation program in the world. RG Check was created in consultation with a broad set of stakeholders, from policy makers, to gaming providers, and from players to problem gamblers. Accreditation is granted for three years after careful review by responsible gaming specialists and a prestigious and independent Accreditation Panel. It is designed to meet or exceed all existing responsible gambling regulatory requirements while also providing a concrete roadmap for implementing broadly stated industry responsible gambling codes of practice.

“At PointsBet, we strive to deliver a product that enhances the sports viewing experience which seamlessly integrates responsible gambling best practices. Since our entry into the North American market, we’ve focused our efforts on understanding the complexities of responsible gambling safeguards and implementing a responsible gambling strategy that educates, protects, and supports players,” Teresa Fiore, Responsible Gambling & CSR Manager at PointsBet USA, said.

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“It is a tremendous honor to receive this recognition and validation of our commitment to player protection from the Responsible Gambling Council. Our promise is to continue prioritizing best responsible gambling practices while always striving to provide an unrivalled experience to sports bettors and gaming enthusiasts,” Chantal Cipriano, Vice President of Legal, Compliance & Government Relations at PointsBet Canada, said.

As part of the accreditation process, program staff thoroughly reviewed PointsBet.com and PointsBet.ca based on the nine RG Check standards and entailed a comprehensive review of documentation and training, employee interviews, employee surveys, and a testing of the websites.

“Congratulations to PointsBet on successfully completing and achieving Responsible Gambling Council’s RG Check iGaming Accreditation for its sites, PointsBet.ca and PointsBet.com. This achievement is a strong demonstration of PointsBet’s commitment to prioritizing player protection, education and harm minimization throughout its operations. RG Check is an invaluable tool for managing risk and monitoring the overall effectiveness of RG programming, and provides a roadmap for continuous improvement. RGC is proud to provide PointsBet with ongoing support in its responsible gambling journey,” Shelley White, CEO of RGC, said.

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Bally Bet Sportsbook & Casino app

Bally’s Interactive Launches the New Bally Bet Sportsbook & Casino App in Ontario

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Bally’s Interactive, the digital and sports betting division of Bally’s Corporation, has launched the all-new Bally Bet Sportsbook & Casino app in Ontario, Canada. This latest release marks another significant milestone for the company, following the recent app update in New Jersey and a series of successful app launches in the past year, including the introduction of Bally Bet Sportsbook across multiple states and Bally Casino in Rhode Island.

The updated Bally Bet Sportsbook & Casino app represents a major step forward, as it combines the functionalities of the existing Bally Casino app and Bally Bet Sportsbook app into one comprehensive platform. Powered by White Hat Gaming, this new app allows players residing in or traveling to Ontario to conveniently place wagers on both sports and casino games using a single app, account, and universal wallet.

“We are thrilled to introduce the new Bally Bet Sportsbook & Casino app, marking a significant milestone for Bally’s. This integrated platform merges the features of our previous apps, providing players in Ontario with a seamless experience for both sports and casino betting. Our commitment to enhancing the player experience remains at the forefront as we strive to personalize the enjoyment of playing Bally Bet,” said Robeson Reeves, CEO of Bally’s Corporation.

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BCLC

Be #GiftSmart: Scratch the Idea of Gifting Scratch & Win Tickets to Kids

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BCLC reminds adults to gift responsibly this holiday season

With the holiday season in full swing, BCLC is reminding British Columbians to gift responsibly and scratch lottery products from their shopping lists for kids.

“Scratch & Win tickets can make great stocking stuffers for the adults in your life, but they’re not for kids,” said Ryan McCarthy, BCLC’s Director of Player Health. “The research shows that children who have early encounters with gambling are four times more likely to develop riskier gambling behaviour as they grow up. While people are out shopping for those last-minute gifts, BCLC wants adults to be aware of the potential risks associated with gifting lottery products to children and to consider safer alternatives.”

While Scratch & Win tickets are among the most common ways kids can be introduced to gambling, children are increasingly exposed to various online forms, such as gambling streams.

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“With the convergence of gaming and gambling, youth are becoming more exposed to gambling content in online spaces like streaming sites, where creators are able to live-stream their own gambling, usually while playing online slots and instant games,” said Dr. Luke Clark, Director for Gambling Research at UBC. “Our research at the UBC Centre for Gambling shows that a higher frequency of watching online gambling streams is associated with a more positive attitude towards gambling and a high intention to gamble in the future.”

In B.C., it is illegal to sell lottery products to anyone under the age of 19 and BCLC encourages adults to have conversations with the kids in their lives about the risks associated with gambling.

“Open and honest conversations are crucial when it comes to navigating childhood exposure to gambling,” said McCarthy, who shared the following tips to adults:

  • Monitor for gambling-related lifestyle changes. For example, developing a positive attitude towards gambling or a preoccupation with video games or streaming sites.
  • Be a positive role model. Exhibit safer gambling behaviour and talk about the risks.
  • Limit exposure. Monitor kids’ online activities and discourage engagement with gambling content. Explain how gambling is based on chance.
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AGCO

Jackpot Digital Receives Approval from AGCO as a Registered Gaming Supplier

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Jackpot Digital Inc., a leading provider of innovative dealerless electronic poker gaming solutions, has announced that the Alcohol and Gaming Commission of Ontario (AGCO) has approved the Company to be licensed as a registered Gaming Related-Supplier (the “Supplier License”) under the Gaming Control Act in the Province of Ontario.

This significant achievement allows Jackpot Digital to enter one of the most dynamic and rapidly growing regulated gaming markets in North America. The Supplier License authorizes Jackpot Digital to supply its electronic table games to Ontario’s gaming venues, including casinos and other regulated gaming facilities.

Jackpot Digital’s flagship product, the Jackpot Blitz electronic table game system, offers a modern, dealerless, player-friendly solution that integrates traditional multiplayer poker games with cutting-edge digital technology. The Supplier License will enable the Company to offer its innovative gaming solutions to operators throughout Ontario, driving new revenue opportunities and enhancing player experiences.

“Receiving AGCO’s approval is a major milestone. This approval provides us with the opportunity to offer our top-tier electronic gaming systems to operators throughout all of Ontario, positioning us for further growth in one of the world’s most robust gaming markets. We are excited to bring our innovative products to Ontario’s gaming community and continue our commitment to providing exciting, technology-driven entertainment experiences,” said Jake Kalpakian, CEO of Jackpot Digital.

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