Canada
Learn how verification procedure can be different depending on a particular online casino.
Some online casinos ask documents on registration
In order to start playing at an online casino, each of these gaming platforms requires an account verification procedure. This is done to avoid money laundering and to ensure that only adult users play. Also, the presence of verification gives the casino security service an opportunity to track down cheaters, who may use bonuses and promotions on a large number of registered accounts. In addition, passing the verification is a prerequisite for those online casinos, which undergo licensing. The licensor itself insists that each player must provide documents so that the tax authority can monitor the casino’s profits and losses.
It is quite easy to go through the identity verification process at an online casino. But, sometimes you have to wait a long time for a response from the support team. To be verified, simply log in to your account on the online casino website. Then, in your profile, select Verification and follow the simple instructions to upload the necessary documents. Generally, most licensed online casinos require any form of identification. In most cases, you have to provide a passport, but a driving license may suffice. This is needed to identify you as an adult as a requirement of gambling regulators. You can either scan this document or simply take a photograph and send it in. This is enough to prove your identity.
The second step is to upload a payment document which confirms that you have a bank account or that you are a utility bill payer. From this, we can conclude that the next step in the verification process is to send a bank statement or utility bill. Here you will also need to provide scanned copies of these documents, or take photographs. Once you send these documents for verification the casino security will check them and if everything is in order, you will be informed that the identity verification has been passed.
Most online casinos ask to pass KYC on withdrawals
Generally, online casinos try to make it easier for their players to register on the gaming platform. One such simplification is the new game model, where customers can register and start playing immediately by entering only their username, email and password. You can then deposit funds into your account, receive a bonus and start playing. However, as soon as you want to withdraw from your account, you will be asked to verify your identity.
In fact, it is a very interesting model where the user is not forced to register for a full casino. Instead, the player simply gives basic information, deposits funds and starts playing. You will get all the bonuses and starter rewards that other players also get, this registration process does not disadvantage you in any way. The only rule is that you need to be verified as soon as you request your winnings. Usually, as soon as you request a payout you will get an email from casino security asking for your documents. This can either be done on the online casino website in your profile or you can send the data back in an email.
Very few casinos do not require ID at all
Yes, it’s true. But, it is not indicated by the fact that the casino is engaged in any fraudulent activity. Rather, it is indicated by the fact that under the terms of the license you can withdraw winnings that are 2 times the amount of your deposit. To give you a better idea here is an example: you deposited 500 USD and won another 500 USD on top. You have 1,000 USD on your balance and you can withdraw it without giving any documents. However, once the withdrawal is more than 2 times the size of the deposit, then verification will be required. But, not all licenses allow you to do that.
Cryptocurrency payments, on the other hand, are much easier. With most online casinos, you can make deposits and withdrawals without verification. Casino howto gives an idea of how simple it is. You simply register your account as usual and log in. Then you fund your account by depositing funds into your cryptocurrency account and start playing. When you are done, you can simply withdraw your funds in instant mode to your cryptocurrency wallet. Everything is simple and there is no problem.
However, it does happen that players fall for scammers and gamble at casinos that do not require verification and are left with no money. As a rule, such scammers offer very large deposit bonuses. Particularly good bonuses will be offered to you for deposits in cryptocurrency because this payment instrument is more anonymous and cheaters are hard to find. So be sure to research the information on a particular casino as thoroughly as possible.
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Canada
High 5 Games Expands Across Alberta’s Open iGaming Market Following AGLC Supplier Approval
High 5 Games, the creator of premium casino content for the land based, online and social gaming markets announced it has secured supplier approval from the Alberta Gaming, Liquor and Cannabis Commission (AGLC), extending its games beyond Play Alberta to all licensed operators in the province’s newly opened commercial iGaming market.
High 5 Games has entertained Alberta players since 2024 through Play Alberta, the province’s government operated gaming platform, where titles such as DaVinci DeluxeWays, Billionaire’s Bank, Green Machine and more have become established player favourites. With Alberta’s commercial market now open, that same proven portfolio is available to all licensed operators entering the province.
Alberta’s commercial iGaming market will be opening on July 13, 2026, making it the second Canadian province after Ontario to welcome private sector operators. Overseen by AGLC and the Alberta iGaming Corporation (AiGC), the market launched with nearly 50 registered operator brands, one of the most anticipated regulated market openings in North America this year.
The approval extends High 5 Games’ regulated North American footprint, which includes New Jersey, Michigan, Pennsylvania, Connecticut, West Virginia, Ontario, Quebec, British Columbia. Alberta players will gain access to High 5’s catalogue of player favourite titles, including DaVinci DeluxeWays, Billionaire’s Bank, Green Machine and other titles through launch partnerships with operators.
“Alberta players already know and love our games through Play Alberta, that is a head start no newcomer to this market can claim. With the open market live, every operator in the province can now offer their players the award winning High 5 titles they have been playing for years, from day one.” says Tony Singer, CEO at High 5 Games.
High 5 Games’ content is certified across New Jersey, Michigan, Pennsylvania, Connecticut, West Virginia, Ontario, British Columbia and the studio has developed more than 300 games over three decades of game making.
The post High 5 Games Expands Across Alberta’s Open iGaming Market Following AGLC Supplier Approval appeared first on Americas iGaming & Sports Betting News.
AGLC
High 5 Games wins AGLC supplier approval ahead of Alberta iGaming launch
The supplier can now distribute its online casino titles beyond Play Alberta to all licensed operators in the province.
High 5 Games has secured supplier approval from the Alberta Gaming, Liquor and Cannabis Commission (AGLC), allowing the studio to supply its online casino content to all licensed operators in Alberta’s newly opened commercial iGaming market.
The company has been live in the province since 2024 via Play Alberta, the government-operated platform, where it said titles including DaVinci DeluxeWays, Billionaire’s Bank and Green Machine have become player favourites. With the commercial market now open, High 5 Games said the same portfolio can be offered across operators entering Alberta.
Alberta’s commercial iGaming market is set to open on July 13, 2026, becoming Canada’s second province after Ontario to allow private-sector operators. The market is overseen by AGLC and the Alberta iGaming Corporation (AiGC) and launched with nearly 50 registered operator brands, according to the company.
“Alberta players already know and love our games through Play Alberta, that is a head start no newcomer to this market can claim. With the open market live, every operator in the province can now offer their players the award winning High 5 titles they have been playing for years, from day one.” says Tony Singer, CEO at High 5 Games.
High 5 Games said the AGLC approval expands its regulated North American footprint, which it listed as including New Jersey, Michigan, Pennsylvania, Connecticut, West Virginia, Ontario, Quebec and British Columbia. The company said it has developed more than 300 games over three decades.
The post High 5 Games wins AGLC supplier approval ahead of Alberta iGaming launch appeared first on EE Gaming | Global iGaming & Tech Intelligence Hub.
BCLC
Canada’s Safer Gambling Gap: Why Market Success Doesn’t Always Equal Player Safety
Canada’s online gambling market is the third-largest in the world. It generated approximately CAD 13.15 billion in 2025, growing faster than virtually any other country. By the metrics the industry tends to reach for, it is a success story.
Unfortunately, where many of the metrics that matter for player protection are concerned, the story is different. Unlike several other countries, Canada has no national self-exclusion register and no national licensing framework.
While Ontario is regulated, and there is a lot of excitement around Alberta opening its regulated market this summer, the overwhelming majority of online gambling in the country still happens on unlicensed platforms.
An Ontario or Alberta player who self-excludes still can gamble through offshore sites or outside the province. Canada has no single stop button.
Key Findings
- Canada has no national self-exclusion register, no national licensing framework, and the last national survey predates the legalisation of single-event sports betting.
- Offshore leakage outside Ontario ranges from 49% to 93% by province. The offshore market grew at 40% year-on-year in 2025.
- Ontario has a 91.1% channelisation rate, but 20.2% of players also play on unregulated sites.
- Player awareness of RG tools in Ontario stands at 65.4%, according to iGO’s own Leger survey baseline. No province publishes data on actual tool uptake rates.
- A CMAJ study found gambling helpline contacts in Ontario rose 198% after market privatisation, concentrated almost entirely in men aged 15 to 44.
A Fragmented System
Canada’s gambling framework is a product of its constitution. Sections 91 and 92 of the Constitution Act distribute authority to the provinces, and Section 207 of the Criminal Code permits them to conduct and manage lottery schemes within their own borders. A 1985 federal-provincial agreement completed the transfer, leaving Ottawa without a gambling regulator and the country without national standards of any kind.
The result is ten parallel regimes, all operating at different standards. Ontario operates an open market, and Alberta is building a similar structure. Every other province runs a government monopoly: BCLC’s PlayNow, Loto-Quebec’s Espace-jeux, and the Atlantic Lottery Corporation.
The issue is that there is no connection between these. A responsible gambling tool in one province has no power in another. A self-exclusion registered in Ontario does not block a player from gambling elsewhere.
Changes do not appear to be on the horizon, with no federal legislation on those issues currently before Parliament.

The Offshore Risks
The Blask 2025 USA and Canada iGaming Landscape Report highlights the scale of this problem. Saskatchewan carries an estimated 93% offshore leakage rate. Alberta and Manitoba sit at 88%. Quebec, where Loto-Quebec has operated since 2010, holds only around 17% of a market estimated at CAD 2.3 billion.
Even British Columbia, with years of PlayNow operations behind it, retains approximately 49-51% of its online market, according to Blask’s reports. Offshore platforms grew at 40% year-on-year in 2025, nearly double the 23% growth of domestic licensed operators.
Ontario’s Success and Limits
Ontario deserves genuine credit for its current position, and it is often hailed as an example of a strong regulatory market.
The regulated market generated CAD 82.7 billion in wagers and CAD 2.9 billion in gross gaming revenue in FY2024/25. Channelisation, measured by the share of online gamblers using regulated platforms, reached 83.7% in early 2025 and 91.1% on the most recent IPSOS survey.
However, the Ontario story is often viewed as the national story, and this is not the case. Even within the province, 20.2% of players using regulated platforms also gamble on unregulated sites.
BetGuard, launched in May 2026, finally delivered the centralised self-exclusion system that the market should have had from day one, allowing a player to exclude from all regulated platforms at once.
The early take-up numbers show more than 500 people registered for BetGuard in its first two weeks. That is not a negligible start, and iGaming Ontario has stated it will measure the platform’s success by renewal rates, term lengths selected, and connections to addiction support services.
However, Ontario’s market has 1.235 million active player accounts. The gap between the scale of the regulated market and the early uptake of the tool is wide.
The deeper problem is that BetGuard is province-bound. A player who is excluded in Ontario is not blocked elsewhere.
Many other countries have solved this problem. GAMSTOP in the UK covers all licensed remote operators under a single registration. Spelpaus in Sweden does the same across online and land-based channels. BetStop in Australia covers approximately 150 licensed wagering providers with a five-minute sign-up.
Canada has no equivalent, and there is currently no route to making one.

What the Evidence Says
The academic case for nationally coordinated self-exclusion is strong. A comparative review of self-exclusion programmes across multiple jurisdictions found that the reach and enforcement of any scheme vary directly with how completely it covers the market.
A review of BCLC’s voluntary self-exclusion programme found that 97% of participants who gambled while excluded did so at venues not covered by their agreement. The exclusion worked where it applied, but not beyond that.
The tool-uptake literature is equally sobering. Studies analysing voluntary deposit-limit setting across large player populations find uptake rates in the low single digits over three-month periods. Ontario does not publish equivalent figures, but iGO’s own Leger survey in 2024 found that only 65.4% of regulated players were aware of available RG tools.
The gap between knowing a tool exists and using it is consistently wide, and no regulator publishes data on actual tool engagement rates. That absence is itself a significant accountability problem.
Where public health data does exist, it is alarming. British Columbia’s 2025/26 prevalence study found that 35% of past-year online gamblers showed moderate or high-risk behaviour.
The most striking recent evidence comes from a January 2026 CMAJ study analysing contacts with Ontario’s ConnexOntario helpline over thirteen years.
The study found that gambling-related contacts increased from a monthly rate of 13.4 per million before online gambling launched, to 17.0 after PlayOLG’s introduction, to 26.2 following the market opening in April 2022.
The increases occurred almost exclusively in adolescent boys and men aged 15 to 44, with the 15-to-24 age group estimated to have seen contacts rise by 337.8%.
A regulated market that generates record-breaking wagers and a near-200% increase in gambling-related helpline contacts simultaneously is simply demonstrating that market growth and player protection are not the same thing.

The Future
Alberta’s launch will introduce centralised self-exclusion from day one, requiring all registered operators to integrate with AGLC’s self-exclusion programme as a condition of registration.
This is a huge step in the right direction, but, like BetGuard, it will still be province-bound.
The case for a shared register is strong. Licensed operators are also competing with offshore threats. A functioning national self-exclusion infrastructure, combined with the channelisation benefits that a well-regulated market delivers, serves their commercial interests as directly as it serves players’ welfare.
If Canada is going to solve its responsible gambling issues, it needs to admit that the fragmented framework has shortcomings in customer care and stop using Ontario’s success as a stand-in for the country as a whole.
The post Canada’s Safer Gambling Gap: Why Market Success Doesn’t Always Equal Player Safety appeared first on Americas iGaming & Sports Betting News.
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