Canada
Pennsylvania Department of Drug and Alcohol Programs Releases Report on Impact of Interactive Gaming in Pennsylvania
The Pennsylvania Department of Drug and Alcohol Programs (DDAP), Penn State University (PSU), and the Pennsylvania Gaming Control Board (PGCB) released the first-of-its-kind report analyzing the impact of Interactive Gaming, also referred to as online gambling or iGaming, in Pennsylvania.
“This report will assist DDAP in its mission to assess and address how gambling behaviors impact compulsive and problem gambling within the commonwealth. We want to ensure we are offering all the resources we can at the state level to anyone who may be experiencing problem gambling behaviors. Knowing the current iGaming trends in the state will help DDAP make informed decisions and help to spread awareness that treatment and resources are available to help when this recreational hobby becomes a more serious problem,” Jen Smith, Secretary of DDAP, said.
Under Act 42 of 2017, which legalized interactive gaming in Pennsylvania, DDAP is required to complete an assessment and report on the impact of interactive gaming in the commonwealth. This was the first year for the completion of the assessment and report compilation. Funding for this report is provided by law through fees the PGCB assesses from interactive gaming licensees.
“Penn State and the Criminal Justice Research Center is enthusiastic about this partnership with the Department of Drug and Alcohol Programs and the Pennsylvania Gaming Control Board. By collecting these data on a yearly basis, we can ensure an accurate understanding of the impact of this policy change on our Pennsylvania communities. If interventions are required, this assessment will help to guide a data-driven response,” Dr. Glenn Sterner, Assistant Professor of Criminal Justice at Penn State University, said.
The findings of this report were generated from a survey of more than 1100 individuals across Pennsylvania throughout 2020-21 and indicate:
- Approximately 1 in 10 Pennsylvanians engage in interactive gaming.
- The most popular interactive gaming is sports betting and nearly half of all who participate in interactive gaming are engaged in sports betting.
- Nearly half of all those who engage in interactive gaming exhibit at least one problem gambling behavior.
“The findings of the report emphasize the PGCB’s long-standing priority in assisting individuals who develop compulsive gambling issues including our efforts to provide information and effective tools such as the PGCB’s Self-Exclusion programs. I also believe that findings in this and subsequent reports can provide critical information to prevention professionals and to those in the treatment community who are assisting individuals on their path to recovery,” Elizabeth Lanza, Director of the PGCB’s Office of Compulsive and Problem Gambling, said.
Gambling, even through legal avenues, becomes a problem when individuals begin to develop strained relationships with loved ones, borrow money to gamble, gamble to experience a high or feeling, miss work, school, or other activities and obligations in order to gamble. These behaviors can have a serious impact on a person’s financial, physical, and mental health. Other symptoms of problem gambling include trying to hide or lying about gambling, using gambling as an escape to avoid dealing with other problems, and feeling like the habit is out of control but being unable to stop.
Pennsylvania’s Self-Exclusion Program allows an individual to request to be excluded from legalized gaming activities including iGaming and those within a casino and offsite venues. More information on the program and ways to identify problem gambling can be found through the PGCB’s website specific to its efforts in compulsive and problem gaming.
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AGCO
AGCO Fines Great Canadian Casino Resort Toronto $350,000 for Serious Regulatory Violations Linked to Impromptu After-Party on Gaming Floor
The Alcohol and Gaming Commission of Ontario (AGCO) has issued monetary penalties totaling $350,000 against Great Canadian Casino Resort Toronto for multiple violations of provincial gaming standards. The penalties follow an impromptu after-party that was permitted to take place in the pre-dawn hours directly on the casino’s gaming floor.
On September 27, 2024, an electronic dance music event attended by thousands of people was hosted in the theatre adjacent to the casino at Great Canadian Casino Resort Toronto. The event was marked by widespread intoxication, disorderly behavior, and numerous criminal and medical incidents – both inside and outside the venue – including alleged assaults, drug overdoses, and acts of public indecency. Although paid duty officers were present, additional police and emergency services were required to manage the situation.
In the midst of this high-risk environment, casino management approved an unscheduled request by the performing artist to host an after-party on the active gaming floor. The artist and more than 400 guests were permitted onto the gaming floor where the artist was allowed to perform amidst operational table games and gaming machines – without any prior risk assessment or planning.
As a result, security personnel were unable to effectively control the casino floor, including witness reports that an attendee was seen climbing onto slot machines. Failure to maintain appropriate control compromises the security, safety, and integrity of the casino floor. Following the conclusion of the event, the operator failed to promptly report these incidents to the AGCO as required.
Based on the findings of its review, the AGCO’s Registrar has issued an Order of Monetary Penalty (OMP) totaling $350,000 against Great Canadian Casino Resort Toronto. These penalties address critical failures in their operations, incident reporting, employee training, and the management of disturbances.
A gaming operator served with an OMP has 15 days to appeal the Registrar’s decision to the Licence Appeal Tribunal (LAT), an adjudicative tribunal that is part of Tribunals Ontario and independent of the AGCO.
“Casino operators have a fundamental duty to control their gaming environment. Great Canadian Casino Resort Toronto’s lapses in this incident compromised the safety of patrons and the security and integrity of the gaming floor,” Dr. Karin Schnarr, Chief Executive Officer and Registrar of AGCO, said.
The post AGCO Fines Great Canadian Casino Resort Toronto $350,000 for Serious Regulatory Violations Linked to Impromptu After-Party on Gaming Floor appeared first on Gaming and Gambling Industry in the Americas.
International Game Technology PLC announced that its subsidiary, IGT Canada Solutions ULC (hereinafter “IGT”), signed an eight-year agreement with Atlantic Lottery to supply its IntelligenEVO video lottery central system technology across Atlantic Canada. The agreement includes the option for multiple extensions and positions the Atlantic Lottery to become the first World Lottery Association (WLA)-affiliated lottery operator to deploy IGT’s next-generation central management system in a game-to-system (G2S) distributed market.
“By leveraging IGT’s IntelligenEVO technology, Atlantic Lottery will power its video lottery network with the industry’s best-in-class central system and position itself to maximize future contributions to good causes. As an organization that prioritizes system security and exceptional player experiences, Atlantic Lottery believes that IGT’s IntelliegnEVO solution will help generate high player satisfaction and optimal network performance,” said Michael MacKinnon, Atlantic Lottery VP, Product.
“As a long-time supplier to Atlantic Lottery, IGT looks forward to helping the Lottery achieve its growth and player engagement goals with our leading-edge IntelligenEVO video lottery central system. IGT’s IntelligenEVO is a scalable technology for the WLA market that is backed by decades of experience and operator feedback, and maximizes the benefits of real-time data, cloud-based technologies and in-depth analytics,” said David Flinn, IGT SVP Canada, EMEA and LATAM, Gaming Sales.
With peak system security, network availability and responsible gaming functionalities, IntelligenEVO is a reliable, scalable solution that can meet the needs of today and in the future. The solution will accelerate time-to-market and enables the Atlantic Lottery to benefit from the system’s suite of player-focused functionality. The technology’s G2S and open API design optimizes data collection and delivery and will enable Atlantic Lottery to customize their program for evolving player needs.
The post IGT and Atlantic Lottery Sign Eight-Year Video Lottery Central System Technology Agreement appeared first on Gaming and Gambling Industry in the Americas.
NetGaming, a fast-growing online casino content supplier, is proud to announce its launch in Ontario with Rush Street Interactive, Inc., a leading online casino and sports betting company in the United States, Canada and Latin America. This strategic collaboration marks a significant milestone for NetGaming as it continues to expand its footprint across regulated North American markets.
As part of the launch, Ontario players on BetRivers can now enjoy a diverse portfolio of NetGaming titles, known for their high-quality graphics, immersive gameplay, and unique themes. Standout games such as Zeus’s Thunderbolt, Bison Gold, and Fireball Inferno are among the first to go live, with additional titles set to follow soon.
This partnership is just the beginning. NetGaming plans to extend its collaboration with Rush Street Interactive into Michigan, New Jersey, Pennsylvania, Delaware, and Mexico over the coming months.
Pallavi Deshmukh, CEO of NetGaming, commented: “We are thrilled to go live with Rush Street Interactive, a powerhouse operator with a strong presence and loyal player base. This launch marks a significant milestone in our
North American expansion strategy and underscores our commitment to delivering exceptional gaming experiences tailored to local player preferences across the region.”
Richard Schwartz, CEO of Rush Street Interactive, commented: “We are pleased to partner with NetGaming to bring innovative, premium games to our players in Ontario. This collaboration aligns with our strategy to offer world-class
entertainment through engaging, action-packed online casino games. We look forward to expanding this partnership into additional regulated markets in the months ahead.”
This strategic partnership highlights both companies’ dedication to providing high- quality, innovative, and responsible entertainment to players in regulated markets.
The post NetGaming Goes Live in Ontario with Rush Street Interactive via BetRivers Platform appeared first on Gaming and Gambling Industry in the Americas.
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