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Playing the technology card: How Europe is winning the game

Published

4 years ago

December 13, 2021

Niji Narayan

Reading Time: 5 minutes

By Eriks Petersons, Digital Transformation Director, Ciklum

The last few years have seen a real period of growth in the gaming industry fuelled by technology. The push for responsible gambling and tighter regulations has helped reposition an industry which has carried a negative stigma for so long. Instead it is now accepted as a form of entertainment which is governed responsibly.

Europe has been at the core of this image transformation and now accounts for more than half of iGaming revenue worldwide. Investing in gaming technology over the last few years has seen Europe take advantage of the stagnant gaming scene in the US, which came as a result of the Black Friday events of 2011, and saw the closure of the three largest online poker websites.

Whilst the online gaming scene came to a halt in the US, advancements in European gaming technology meant that in the case of sports events, for example, bets could be placed live during a game – even via a mobile phone. In contrast, the US was reliant on land-based establishments where bets had to be placed before a game started. This resulted in many US companies snapping up European companies in order to benefit from these innovations. And who can blame them, with the sports scene so big in the US compared to across the pond.

But what the Black Friday events in the US taught the whole industry was the need for stricter regulations. Also crucial for upholding the gaming industry’s new positive reputation. Again, this is where Europe has been at the forefront – with the UK, Sweden and Germany leading the way – and certainly looking to stay in pole position.

How Covid-19 helped propel the gaming industry online

The Covid-19 pandemic hit the gaming industry on a global level, and as with many industries, companies were forced to move their operations online. With the temporary closure of land-based establishments, it taught the gaming industry an important lesson on product diversification and why it shouldn’t be over-reliant on physical world interactions.

With live sports temporarily suspended, meaning loss of revenue from sports betting, many players switched to casino gaming. Live shows with a real dealer helped to bridge the gap between online and land-based casinos, with players feeling more confident watching a real person dealing rather than trusting an algorithm.

It came down to which iGaming operators were willing to adapt to meet their players’ changing needs – and who had the technology to be able to do so. Those who did were the ones who came out as winners.

Why gaming platforms need to be customisable

The last ten years have seen the industry change from one that was initially market-driven to one that is now technology-driven. Traditionally gaming platforms were monolithic in nature meaning updates were often slow to implement and with many limitations.

Fast forward to the present, and as a result there are a lot of big companies who now own multiple platforms and products under one umbrella, but who have also inherited legacy technology obstacles.

Modernising platform infrastructure is key for allowing both scalability and flexibility. Microservices allow specific functions to be developed, deployed and managed independently from one another. This allows teams to focus on different areas, for example, whilst one team works on ‘responsible gaming’, another can work on ‘player acquisition’ testing or improving new features on the homepage.

Using microservices with APIs – which allows numerous front end experiences to be connected to a single back end program – enables flexibility beyond the limits of any one platform or technology. This allows gaming companies to work on regulatory changes and product features in parallel meaning one does not hold the other back.

Cloud is also key to scalability meaning you can manage large spikes of traffic or prepare for a new market launch. It also means that huge amounts of data can be stored securely.

Why tech has been key in adapting to new regulations

Technology has played a key role in ensuring the gaming industry is compliant as rules continue to evolve. As the call for improved consumer protection and responsible gaming rises, we have seen stricter regulations being introduced across Europe. For iGaming operators, this has demonstrated the need to have highly customisable gaming platforms which can be swiftly adapted to meet new regulations introduced country by country.

Take Germany as an example. In July this year, Germany launched its legal casino market, allowing private operators to apply for licenses offering sports betting, online poker and virtual slot machines. Industry players seeking the new license had a full year to make adequate changes, known as toleration regime. With the long list of German regulatory rules touching upon different parts of the system, many of these were kept to the last moment before they were introduced.

Player deposits, for example, were reduced to a maximum of 1000 euros. This was a big hit on the industry which is very VIP driven – with the majority of revenue coming from such players.

Spins in slot machines also came under fire with new regulations dictating a time limit of five seconds per spin. With an average spin lasting 0.5 seconds meaning a 5 second period normally allows for multiple spins, this runs the risk that players can’t play quickly enough and in turn will get bored.

Through the use of microservices, iGaming operators were able to create and release new features gradually. Instead of facing a huge hit on resources at one time, they were able to apply feature toggling and test and push different changes live over time. And ultimately ensure that by releasing these at the last moment they would not affect the customer experience earlier than they needed to.

How tech is improving player acquisition and retention

One area where companies can use technology to stand out is by offering a differentiated player experience. Player trends are constantly changing, and the successful iGaming operators are the ones that keep experimenting, keep validating and keep improving their product.

With some exceptions, most casinos are all the same, they just have a different look and feel. Through agile software development, gaming platforms can use canary releases to trial and test changes and features initially within a small group of users before rolling out to a wider audience. For example, how you show games to players or how games are grouped together to understand game player behaviour. This can also be applied to promotions to decide which ones work most effectively.

The registration process is another area which is a key part of the player acquisition journey. Consider experimenting with a three-stage process rather than one lengthy form. Also what works better in the UK, may not work so well in Germany.

Even the smallest things like the colour, shape or positioning of a button can have an enormous impact on the player behaviour and thus the conversion rate.

Technology has played a key role in transforming the European gaming industry. For iGaming operators, there’s both a need to innovate as well as to regulate. It’s about ensuring gaming platforms are adaptable, scalable and that changes can be implemented at speed. In other words, if you want to ride this positive wave that’s happening in the industry right now, then you need to implement the technology that will allow you to stay ahead of the game!

Brazil

Brazil advances integrity agenda amid strong market growth

Published

3 days ago

April 3, 2026

GamingAmericas.com

brazil-advances-integrity-agenda-amid-strong-market-growth

Brazil’s regulated betting market continues to gain structure and momentum, as the country balances regulatory consolidation, integrity safeguards, and commercial growth.

Over the past week, key developments, from federal policy implementation to strategic partnerships and product innovation, highlight how the ecosystem is maturing ahead of major global sporting events.

Government launches national policy to combat match-fixing

A major regulatory milestone was reached with the creation of the National Policy for the Prevention and Combating of Sports Manipulation (PNPEMR). Established through a joint ordinance by the Ministries of Sports, Finance, and Justice, the policy introduces a comprehensive national framework designed to address integrity risks in sports.

The initiative is structured around four central pillars: regulation, prevention, monitoring and enforcement, aiming to protect the credibility and unpredictability of sporting competitions in Brazil.

The policy emphasizes interinstitutional cooperation, bringing together public authorities, sports organizations, betting operators and international bodies.

Among its key measures are:

Standardization of reporting flows for suspicious betting activity
Continuous education programs for athletes, referees and sports officials
Protection mechanisms for whistleblowers
Strengthening of criminal investigations targeting organized match-fixing networks

Under the framework, the Ministry of Sports will coordinate implementation, while the Ministry of Finance will oversee betting regulation and operator compliance. The Ministry of Justice and Public Security, alongside the Federal Police, will lead intelligence-sharing and enforcement efforts, particularly in cases with interstate or international scope. See DOU

A multi-stakeholder governance committee will be responsible for monitoring progress and proposing adjustments, ensuring that the policy evolves alongside the market.

This move reinforces Brazil’s intention to align regulatory oversight with global integrity standards, particularly relevant as the country prepares for high-volume betting scenarios during major international competitions.

Sportradar expands iGaming strategy with Playradar launch

On the corporate front, Sportradar announced the launch of Playradar, a new brand dedicated to its iGaming vertical, signaling a strategic shift toward more integrated and immersive betting experiences.

The new offering is built around hybrid gaming concepts, combining real-time and historical sports data with live streaming and casino content.

Among the key features is a 24/7 live experience hub, where users can engage simultaneously with sports events and interactive gaming formats.

The initiative will be led by Edo Haitin, a seasoned executive with over two decades of experience in live gaming and product development.

The company plans to roll out Playradar starting in 2026, initially targeting regulated markets in the UK, North America and Latin America.

According to CEO Carsten Koerl, the move represents a natural evolution of the company’s capabilities, leveraging its existing infrastructure in data, streaming and user behavior analytics to enhance engagement and monetization across the player lifecycle.

Haitin also emphasized the strategic vision behind the launch, highlighting the ability to combine technology and content in line with evolving market demands, particularly as operators look for differentiated and immersive user experiences.

Importantly, Playradar will operate exclusively in regulated environments, maintaining a strong focus on responsible gaming and integrity, aligning with broader industry and regulatory trends.

Playson strengthens Brazilian footprint through Betnacional partnership

Further reinforcing Brazil’s position as a high-growth market, Playson expanded its regional presence through a new partnership with Betnacional, a leading local operator owned by Flutter Entertainment.

The agreement will see a portfolio of Playson’s top-performing titles integrated into Betnacional’s platform, including 4 Pots Riches, Diamonds Power, and Sugar Teddy x1000, all recognized for their strong performance in regulated markets and engaging gameplay mechanics such as Hold and Win.

The partnership reflects a broader industry trend toward localization and mobile-first strategies, as operators seek to better align content with regional player preferences.

Cristhian Zito, Head of LatAm at Playson, highlighted the strategic importance of the deal:

“Partnering with Betnacional is an important milestone for us in Brazil. It is a highly respected local brand with a deep understanding of its audience, and we are confident our content will resonate strongly with its players.

This launch further strengthens our position in the market and reflects our commitment to delivering engaging, high-performing games to operators across Latin America.”

From the operator’s perspective, Frederico Cunha, Head of Commercial at Betnacional, also emphasized the value of the collaboration:

“We are delighted to welcome Playson’s portfolio to Betnacional. Their games are recognised for their quality, strong mechanics, and consistent performance, making them a valuable addition to our offering.

We look forward to working closely together and bringing an enhanced entertainment experience to our players.”

A market balancing integrity and growth

Taken together, this week’s developments illustrate a clear dual trajectory in Brazil’s betting sector: strengthening institutional and integrity frameworks while simultaneously attracting investment, innovation and international partnerships.

As regulatory structures become more sophisticated and collaboration between stakeholders deepens, Brazil is positioning itself not only as a compliant and secure market, but also as a central hub for growth in Latin America’s gaming industry.

SportyBet appoints DJ Khaled as global ambassador to expand connection between sports, culture and entertainment

SportyBet has announced DJ Khaled as its new global ambassador, strengthening its positioning at the intersection of sports, music, and contemporary culture.

He joins a global roster that includes José Mourinho and Éder Militão, reinforcing the company’s strategy of connecting with audiences through entertainment. The partnership will roll out across key markets such as Brazil, the United States, Mexico, and parts of Africa, supporting SportyBet’s expansion as an experience-driven platform.

According to Elias Gallego, Vice President of Sporty Group, the collaboration reflects the company’s focus on partnering with culturally relevant figures to engage diverse audiences, particularly in markets like Brazil where sports and lifestyle are closely linked.

Deeper push into music and entertainment

The move also signals a broader effort by Sporty Group to integrate music into its entertainment ecosystem. Earlier this year, the company partnered with Burna Boy on the “For Everybody” project, blending music, football, and global culture.

In this context, DJ Khaled’s appointment further strengthens a strategy centered on storytelling and fan engagement, especially in regions where sports and music are deeply connected.

Global mindset and brand evolution

DJ Khaled highlighted the shared vision behind the partnership, emphasizing mindset, authenticity, and global connection with fans.

The agreement reinforces SportyBet’s evolution beyond sports betting, positioning the brand within a broader entertainment ecosystem. In Brazil, it aligns with the company’s ongoing growth and its focus on delivering integrated experiences that combine content, culture, and user engagement.

The post Brazil advances integrity agenda amid strong market growth appeared first on Americas iGaming & Sports Betting News.

affiliate automation

ReferOn Shortlisted for “Best Affiliate Software 2026” at SiGMA Awards South America

Published

3 days ago

April 3, 2026

Wladimir P.

referon-shortlisted-for-“best-affiliate-software-2026”-at-sigma-awards-south-america

ReferOn, the next-generation affiliate management platform, has been shortlisted for the “Best Affiliate Software 2026” category at the upcoming SiGMA Awards South America.

The nomination recognises ReferOn’s continued growth and the platform’s ability to support operators with scalable, transparent, and efficient affiliate management solutions in increasingly complex markets.

ReferOn has become a trusted foundation for businesses worldwide looking to scale their operations. With rapid adoption across the globe, the platform is now the go-to choice for companies that need to scale quickly and reliably. Because the platform handles large volumes of data with ease, it is a vital tool for teams that need speed and precision. In such a competitive market, we provide the accuracy and simplicity required to stay ahead, allowing our users to focus on their goals without the technical stress.

A New Chapter: The Era of “Refie”

This nomination arrives at a defining moment for the company, after the 2025 launch of Refie, the latest evolution of ReferOn. We have humanized B2B software with Refie, an integrated assistant that acts as a helpful navigation layer for our users. This milestone completely removed the struggle of getting started on the platform by visually guiding people through complex steps, making sure everyone can find their way without any stress or confusion.

Refie transforms repetitive daily tasks into an engaging experience that actively minimizes human error. It was specifically designed to eliminate the manual bottlenecks affiliate managers have traditionally faced, making their daily operations much faster and more efficient.

Alex Bukin, General Manager at ReferOn, commented: “Being shortlisted for the SiGMA Awards South America is a strong recognition of the progress our team has made. We are focused on building technology that simplifies affiliate management and gives operators clearer, faster access to the data they need to grow. With Refie and our upcoming developments, we’re continuing to move in that direction”.

Ambitious Plans for 2026

In 2026, ReferOn will upgrade Refie with sophisticated gamification to boost user engagement and streamline daily tasks for affiliate managers. These updates will introduce personalized, smart features, establishing a new industry benchmark for affiliate technology.

Cast Your Vote

We invite all industry peers and partners to support the work we’re doing. If you are a registered delegate attending SiGMA South America 2026, your voice matters.

Award Category: Best Affiliate Software 2026
How to Vote: Voting is open exclusively to delegates who hold valid event tickets. Please visit the official SiGMA Awards portal to cast your vote for ReferOn.

The post ReferOn Shortlisted for “Best Affiliate Software 2026” at SiGMA Awards South America appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

Latest News

ELA Games Contributes to Discussions on Scalable iGaming Ecosystems and Studio Innovation at HIPTHER Prague Summit

Published

3 days ago

April 3, 2026

Wladimir P.

ela-games-contributes-to-discussions-on-scalable-igaming-ecosystems-and-studio-innovation-at-hipther-prague-summit

ELA Games recently took the stage at the HIPTHER Prague Summit, joining top industry leaders to discuss the rapidly evolving landscape of the iGaming sector. Represented by Yaroslav Soloshenko, Head of Business Development, the studio participated in a forward-looking panel focused on building a more scalable iGaming ecosystem and advancing game innovation for 2026 and beyond.

Rather than just looking at incremental changes, the panel challenged speakers to envision an ideal, universal platform of the future before tackling everyday industry challenges. From there, the conversation shifted to real-world strategies, exploring how enhanced operator-supplier collaboration, gamification, and advanced platform architecture will shape the next generation of iGaming.

One focus of the session was the ongoing evolution of game development and distribution. The group highlighted the necessity of building bespoke, trust-based relationships with operators to secure the best visibility in increasingly crowded game libraries. Tied to this was the critical importance of early operator feedback and MVP (Minimum Viable Product) testing, with panelists noting that smaller studios often have a distinct advantage in implementing operator-driven changes faster than larger competitors.

The topic of artificial intelligence was also raised, with the point made that some studios already have proof-of-concept for fully AI-generated slots. This led the panelists to tackle the relationship between AI and traditional game design, weighing the balance between mass-produced, AI-generated content and the slower, human-led craftsmanship required to build higher-value games.

Addressing the realities of market distribution, the panel discussed how operators are becoming much stricter about the number of games they release to prevent market oversaturation. They also examined how rigorous testing rules in regulated regions can significantly delay product launches. Weighing in on these challenges, Soloshenko brought ELA Games’ forward-thinking perspective to the table, advocating for the ideal of a single global license to reduce regulatory barriers and accelerate market entry.

During the session, Soloshenko emphasized the necessity of uniting departments to achieve complete, A-to-B game design. He stressed the fundamental alignment required between product and business teams, noting that because the business division operates on the frontline of the market—tracking industry changes and operator demands—they must actively help guide the product’s direction. To achieve this, he advocated for transitioning away from a factory-line style of production in favor of a “boutique” approach, where all teams collaborate intimately from the initial project kick-off all the way to release day.

“Participating in the HIPTHER Prague Summit gave us a great opportunity to explore how development strategies must adapt to current industry realities,” said Yaroslav Soloshenko, Head of Business Development at ELA Games. “The foundation of our approach is continuous collaboration, both internally and externally. By working as closely as possible with operators to share early MVPs, we gather invaluable feedback. When those insights are handed directly to a unified development team, it allows us to consistently develop titles crafted exactly for what the market needs at any given time.”

Being a part of these high-level industry talks is part of ELA Games’ strategy to remain closely aligned with operator needs and player expectations as the market evolves.

Play the demo and other games here: www.elagames.com/our-games

The post ELA Games Contributes to Discussions on Scalable iGaming Ecosystems and Studio Innovation at HIPTHER Prague Summit appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.