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Online gambling operator enhances onboarding and Responsible Gambling processes with RegTech platform

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TruNarrative has partnered with operator, SlotsMillion to enhance their overall onboarding, compliance and safer gambling processes, as part of their commitment to deliver a safe, secure and responsible gaming environment for their players.

TruNarrative’s platform enables operators to orchestrate know your customer (KYC), anti-money laundering (AML), Behavioural Monitoring, Document Verification, Fraud Detection, Credit & Affordability checking processes through a single API and intuitive user interface.

The TruNarrative platform is currently trusted by established gaming operators and financial services organisations to safely, quickly, and compliantly onboard, process and manage their customers without friction.

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SlotsMillion was started by casino industry veterans, and has always been at the forefront of new developments, being one of the first to embrace Virtual Reality in 2015.

SlotsMillion offers casino experiences across multiple device types including laptop, tablet or smartphone to players worldwide through their UKGC, MGA and Swedish licences.

Following recently published guidance from the UKGC around affordability and player protection, SlotsMillion went to market for a solution to deliver affordability assessments for UK players whilst providing a low-friction onboarding experience.

The partnership enables SlotsMillion to perform identity, document, politically exposed persons (PEPs) & sanctions checks through the TruNarrative platform.

Additionally, SlotsMillion will be able to utilise affordability assessments to gain insight into a player’s ability to meet their requested deposit/staking levels in real time without requiring them to manually upload excessive documentation.

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Within the TruNarrative interface, SlotsMillion will also have access to a full case management system for manual review, referrals and a comprehensive audit trail for instant recall of all data for regulatory purposes.

Using the TruNarrative no-code platform, SlotsMillion can quickly adapt its onboarding and monitoring strategies without the need for technical resources. This will allow the operator to be agile in ensuring compliance with future changes to regulation and guidance.

The partnership builds on TruNarrative’s previous success in the gaming space and delivers SlotsMillion a tried and trusted compliance solution.

 

Elisabeth Isaksson – Compliance Director at SlotsMillion, said:

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“With constantly increasing regulatory demands, compliance and player protection are key to
sustainable growth and success. At SlotsMillion we have always put the customer first, and
understand that verification and Responsible Gambling processes need to be combined with an
enjoyable customer journey.

We are excited to bring in TruNarrative to further automate and strengthen the processes we
already have in place. TruNarrative’s KYC and affordability solution offers a low-friction customer
journey, great flexibility and ensures we can maintain a high degree of security whilst being able to
adapt to new regulatory demands going forward.”

“We are excited to be working with SlotsMillion, and look forward to supporting them as they
continue to grow.” said Adam Doyle, Head of Gaming at TruNarrative. “Using our platform and
affordability solution, SlotsMillion can gain more insight into a player, helping them to make
informed Responsible Gambling decisions.”

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The Free Bet Wheel: Betting.bet Increases Player Engagement with New Gamification Tool

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One of the UK’s leading betting aggregators, betting.bet, has introduced the Free Bet Wheel, a new free-to-play tool designed to increase user retention and interaction. Tied to the weekend’s Premier League football, this gamified feature offers users the opportunity to earn free bets and a weekly £100 cash reward.

At a time when most iGaming affiliates are focused on developing foreign markets such as Latin America and Africa, the function illustrates betting.bet’s ongoing commitment to the UK.

About the Free Bet Wheel

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  • Weekend Availability: The Free Bet Wheel runs every weekend, aligned with major Premier League and international football matches.

  • Multiple Chances to Win: Players receive up to four spins to try their luck each weekend.

  • Winning Free Bets: Match three free bet colours within five spins to win a free bet on the featured match.

  • £100 Cash Jackpot: Land on the jackpot segment five times consecutively to win £100 in cash.

  • Loyalty Rewards: Players also collect bCoins, Betting.bet’s exclusive loyalty currency, which can be redeemed for a range of prizes, vouchers and rewards.

Strengthening Operator Partnerships Through Enhanced User Experience

By launching the Free Bet Wheel, betting.bet is not only elevating the player experience but also delivering tangible benefits to its network of partner operators. The feature offers a new avenue to profile selected betting partners, direct qualified traffic to safe free bets and reinforce affiliate partnerships through increased user activity and conversions.

Steve Gummer, Director of Betting.bet, stated: “We at betting.bet are dedicated to developing products and experiences that not only interest players but also provide clear value to our partners. Designed to benefit our UK community in a fun, frictionless manner, the Free Bet Wheel also supports important weekend traffic and sportsbook conversions.”

Driving Retention Through Gamification

This launch is part of a broader strategic focus on gamification and loyalty at betting.bet, aligning user enjoyment with commercial objectives. As the UK version of the platform continues to grow, features like the Free Bet Wheel are designed to support player acquisition, maximise LTV and drive weekend re-engagement.

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The Free Bet Wheel is now live at betting.bet and available to all UK users aged 18+,

The post The Free Bet Wheel: Betting.bet Increases Player Engagement with New Gamification Tool appeared first on European Gaming Industry News.

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GR8 Tech Powers Smarter Betting with New Match Trackers

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GR8 Tech has unveiled a powerful new upgrade to its high-performance sportsbook platform: high-quality, real-time Match Trackers—designed to bring more action, insight, and excitement to players. Match Trackers are available across all of GR8 Tech’s sportsbook solutions, including iFrame and the Hyper Turnkey.

We’re always looking for ways to elevate the player experience and give our partners a competitive edge,” said Denys Parkhomenko, CPO at GR8 Tech. “Match Trackers have smart features that drive engagement, boost retention, and power faster betting decisions in real-time.

With broad coverage across football, basketball, tennis, hockey, volleyball, and handball, the trackers are live for pre-match analytics and in-game updates. Key features include:

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  • Detailed Stats: From xG in football to rebounds in basketball and aces in tennis, players get live and historical stats tailored to each sport.
  • Key Moments & Summaries: Goals, assists, red cards, substitutions, and more delivered in real-time.
  • Pitch Animation: A dynamic, visual alternative to video streaming, showing key moments as they unfold on the field.
  • Lineups & Live Updates: Full team sheets, coaches, and live substitutions, so players are always in the know.
  • Live Standings: Updated rankings and tournament tables across all supported sports.

By providing operators with the tools to deliver everything players need in one place, GR8 Tech enhances the sportsbook user experience, enabling more confident betting and driving longer player sessions.

The launch of Match Trackers marks another step in the company’s long-term strategy to deliver a best-in-class, sportsbook-driven platform and become the leading sportsbook provider by 2028. Coverage will soon expand to even more sports to meet operators’ needs.

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Midnite creates free limited-edition beer for fans to enjoy at World Snooker Championship

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Midnite is the new official UK betting and casino partner of the World Championship, Snooker’s greatest event, which will run from April 19 to May 5.

To celebrate the partnership, Midnite has created a FREE limited edition lager – with one free beer available per person – which will be served at a local pub throughout the tournament.

The one-off lager will be served at The Graduate, an iconic Sheffield pub a short walk from The Crucible, with fans able to enjoy a new beer on tap while the World Championship comes to the city.

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Midnite has partnered with London-based brewery Drop Project to bring the concept to life. Drop Project creates the freshest, premium flavoursome beers with consistent high-quality results, and pushes creative boundaries and brews the beers that both inspire their passions for the industry and our lifestyles.

A Midnite spokesperson, commented: “We have worked with Drop Project to bring fans a Midnite lager that they can enjoy throughout the whole tournament. We wanted to create something tangible that snooker fans can enjoy throughout, and to have been able to create our own beer is something we’re pleased with.

“The World Snooker Championship brings real excitement to the city, and fans can head straight from The Crucible, to The Graduate and enjoy a pint or two of our specially brewed lager, just for the occasion.”

Midnite is providing the beer free of charge – one free drink per person of Midnite Lager Only and for ticket holders to the Snooker World Championship (18+). Redeem by showing your matchday ticket at The Graduate. While stock lasts.

The post Midnite creates free limited-edition beer for fans to enjoy at World Snooker Championship appeared first on European Gaming Industry News.

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