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Online gambling operator enhances onboarding and Responsible Gambling processes with RegTech platform

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TruNarrative has partnered with operator, SlotsMillion to enhance their overall onboarding, compliance and safer gambling processes, as part of their commitment to deliver a safe, secure and responsible gaming environment for their players.

TruNarrative’s platform enables operators to orchestrate know your customer (KYC), anti-money laundering (AML), Behavioural Monitoring, Document Verification, Fraud Detection, Credit & Affordability checking processes through a single API and intuitive user interface.

The TruNarrative platform is currently trusted by established gaming operators and financial services organisations to safely, quickly, and compliantly onboard, process and manage their customers without friction.

SlotsMillion was started by casino industry veterans, and has always been at the forefront of new developments, being one of the first to embrace Virtual Reality in 2015.

SlotsMillion offers casino experiences across multiple device types including laptop, tablet or smartphone to players worldwide through their UKGC, MGA and Swedish licences.

Following recently published guidance from the UKGC around affordability and player protection, SlotsMillion went to market for a solution to deliver affordability assessments for UK players whilst providing a low-friction onboarding experience.

The partnership enables SlotsMillion to perform identity, document, politically exposed persons (PEPs) & sanctions checks through the TruNarrative platform.

Additionally, SlotsMillion will be able to utilise affordability assessments to gain insight into a player’s ability to meet their requested deposit/staking levels in real time without requiring them to manually upload excessive documentation.

Within the TruNarrative interface, SlotsMillion will also have access to a full case management system for manual review, referrals and a comprehensive audit trail for instant recall of all data for regulatory purposes.

Using the TruNarrative no-code platform, SlotsMillion can quickly adapt its onboarding and monitoring strategies without the need for technical resources. This will allow the operator to be agile in ensuring compliance with future changes to regulation and guidance.

The partnership builds on TruNarrative’s previous success in the gaming space and delivers SlotsMillion a tried and trusted compliance solution.

 

Elisabeth Isaksson – Compliance Director at SlotsMillion, said:

“With constantly increasing regulatory demands, compliance and player protection are key to
sustainable growth and success. At SlotsMillion we have always put the customer first, and
understand that verification and Responsible Gambling processes need to be combined with an
enjoyable customer journey.

We are excited to bring in TruNarrative to further automate and strengthen the processes we
already have in place. TruNarrative’s KYC and affordability solution offers a low-friction customer
journey, great flexibility and ensures we can maintain a high degree of security whilst being able to
adapt to new regulatory demands going forward.”

“We are excited to be working with SlotsMillion, and look forward to supporting them as they
continue to grow.” said Adam Doyle, Head of Gaming at TruNarrative. “Using our platform and
affordability solution, SlotsMillion can gain more insight into a player, helping them to make
informed Responsible Gambling decisions.”

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Jani Kontturi Head of Games at SkillOnNet

SkillOnNet and Playtech Strengthen Ties Through Multi-Market Games Expansion

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Playtech’s casino and bingo offerings launch in various regulated markets.

SkillOnNet and Playtech have solidified their enduring collaboration with a multi-national launch of Playtech’s top-tier casino and bingo offerings.

The global entertainment brand SkillOnNet has successfully incorporated and unveiled the extensive game collection of the software giant in Portugal and Brazil, with Greece expected to go live soon. A launch in Peru is anticipated shortly as well.

Simultaneously, SkillOnNet has introduced Playtech Bingo through its well-known PlayOJO Bingo brand. Playtech’s advanced iBingo platform is renowned as one of the industry’s most robust and scalable options, providing shared network liquidity, improved player engagement features, and a comprehensive range of bingo variations and progressive jackpots.

The contract encompasses a range of customized, market-oriented marketing initiatives in each region, aimed at showcasing Playtech’s top-rated and most well-known games on SkillOnNet’s premier, TV-promoted brands, including PlayOJO, PlayUZU, and BacanaPlay.

The campaigns aim to boost player acquisition and engagement while enhancing the visibility of Playtech’s leading games in every regulated market. The agreement strengthens the already strong relationship between the two firms, highlighting their mutual emphasis on regulated expansion, high-quality player experiences, and sustainable market growth.

Jani Kontturi, Head of Games at SkillOnNet said: “Portugal, Brazil, Greece and Peru are all strategically important markets for SkillOnNet, and working with Playtech allows us to deliver premium content that resonates with local players while meeting each market’s regulatory requirements.”

Marat Koss, Chief Interactive Gaming Officer at Playtech, commented: “We’re excited to expand our longstanding collaboration with SkillOnNet into new markets and bring our next-gen iBingo platform to new players. The multi-market launch serves as both a strong testament to the quality of our technology and the trust placed in our long-term Bingo strategy. We look forward to continued shared success with a valued partner.”

The post SkillOnNet and Playtech Strengthen Ties Through Multi-Market Games Expansion appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Adam Miles Director of Sales DEGEN Studios

Why the Slot Market Needs to Move Beyond the ‘Safe Middle’

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Check out our latest Q&A w/ Adam Miles, Director of Sales, DEGEN Studios

You’ve joined DEGEN as Director of Sales at a key moment for the studio. What drew you to the role?

DEGEN has a very defined identity. It’s not trying to sit in the safe middle of the market, and it’s not trying to be everything to everyone. The games are high-volatility, identity-led and built with a specific player in mind. That makes the commercial proposition much stronger.

In a saturated industry, differentiation isn’t optional. Operators don’t need more generic content. They need studios that understand their audience and can deliver something with character and intent. DEGEN already had that direction, which made the opportunity compelling.

DEGEN positions itself as bold and disruptive. Does that make the sales conversation easier or more challenging?

It makes it clearer. When you have a defined identity, you’re not trying to convince every operator. You’re engaging with those who understand the value of differentiated content and who have player segments that respond to high-volatility, high-impact experiences.

Safe content will always have a place. But there is a significant audience looking for something more intense, more distinctive. Our job commercially is to ensure DEGEN’s portfolio is positioned where it will resonate most.

Transparency around who you are simplifies the conversation, shifting the focus from volume to value.

What are your immediate priorities in the role?

First, strengthening global distribution in a targeted way. It’s not about placing the portfolio everywhere. It’s about aligning with operators and aggregators who understand our positioning and can give the games the right context in their lobbies.

Second, deepening partnerships. We want operators to see DEGEN as a studio with a defined role in their content mix, particularly for high-volatility segments.

Internally, it’s also about feedback. Sales shouldn’t operate in isolation. Performance data, operator insight and market trends need to feed back into roadmap discussions. That loop between commercial and creative teams is essential if you want consistent growth.

DEGEN recently launched the DEGEN Powered initiative. How does that fit into your commercial strategy?

DEGEN Powered expands the conversation beyond individual releases. By partnering with studios like Spin Lab, who share a similar philosophy around player-first, identity-led design, we’re building a broader ecosystem.

It’s not a funding model or a traditional publishing structure; it is a strategic alignment. The studios maintain independence, but the DEGEN Powered banner signals shared values and a commitment to high-impact gameplay.

Commercially, that adds depth. It shows consistency in approach and reinforces the idea that this isn’t a one-off tone, it’s a growing segment of the market.

In such a competitive market, what gives DEGEN a genuine edge?

Most studios will aim for the broadest possible appeal, for DEGEN it’s about audience focus and being intentional. The portfolio is built around clearly defined player behaviours, particularly those who engage with higher volatility and stronger thematic identity.

When you understand who the game is for, your commercial message becomes sharper. Instead of promising universal appeal, you can demonstrate defined appeal backed by performance logic.

Operators are increasingly data-driven. They segment their player bases carefully. When a studio understands that segmentation and builds accordingly, the commercial discussion becomes more credible.

As your role develops, what does success look like for you?

Success is about expanding the brand sustainably. That means entering key markets with the right partners, strengthening our global footprint and ensuring the portfolio performs consistently across different territories.

It’s also about reputation. I want DEGEN to be recognised not just as a creative studio with attitude, but as a reliable commercial partner. A studio that delivers differentiated content and backs it with structured, strategic growth.

If operators associate DEGEN with bold, high-volatility experiences that perform for specific segments, and they trust us to support that with strong partnerships and execution, then we’re on the right path.

Ultimately for me, the role is about scaling the commercial side of the business while protecting what makes DEGEN different.

The post Why the Slot Market Needs to Move Beyond the ‘Safe Middle’ appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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Affiliate Succes

Affilka and Gamblers Connect announce media partnership

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Gamblers Connect, the award-winning iGaming media and affiliate platform, has announced an official partnership with Affilka, one of the industry’s most trusted affiliate management platforms.

Affilka powers the software behind some of the best-run operator programs in iGaming, offering near real-time tracking and automated reporting that help affiliates and operators operate efficiently and transparently.

Throughout 2026, the two companies will collaborate on a range of initiatives, including data-driven content and localized market insights, with the shared goal of helping players make informed decisions while supporting operators in building sustainable and trustworthy affiliate relationships.

Gjorgje Ristikj, Founder of Gamblers Connect, said:

“Our partnership ensures that operators running on Affilka’s platform are recognised across our network for meeting higher operational standards. Prompt payouts, fair tracking, and robust anti-fraud measures aren’t optional extras — they are the baseline we expect from any brand we recommend to our community.”

The post Affilka and Gamblers Connect announce media partnership appeared first on Eastern European Gaming | Global iGaming & Tech Intelligence Hub.

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